Mobile Data issue sailfish 8.1 custom rom sprint - Google Pixel Questions & Answers

Hi sailfish community,
I have been having a recurring issue with losing mobile data on my sailfish on 8.1 custom roms. This issue has only happened on 8.1 custom roms like pixel dust or fire hound.
The mobile data works initially but is lost after a few days. I still have a connection to the network, phone calls still work but i am not able to use mobile data. This usually takes around 5 days from clean flash to mobile data not working. To fix this i tried updating PRL, dialer code settings, toggling mobile data and airplane mode. The only thing that works to fix this is a factory reset through twrp. My mobile carrier is Sprint.
Thanks in advance for any help!

Contact your rom maintainers and provide them with a logcat please.

I have reported the issue to my ROM maintainer who believes this is an individual issue and not a problem with the ROM. Is anyone else experiencing this issue?

polo735 said:
I have reported the issue to my ROM maintainer who believes this is an individual issue and not a problem with the ROM. Is anyone else experiencing this issue?
Click to expand...
Click to collapse
I'm experiencing a similar issue on marlin 8.1, except I lose data multiple times throughout the day. If I send myself an MMS it restores data, but so far I have not found a permanent solution.

I seem to have a solution to my problem. In settings, Network and internet I clock the 3 dot menu and reset WiFi mobile and Bluetooth. I get mobile data back after doing this.

polo735 said:
I seem to have a solution to my problem. In settings, Network and internet I clock the 3 dot menu and reset WiFi mobile and Bluetooth. I get mobile data back after doing this.
Click to expand...
Click to collapse
Yeah this works for me as well, but I'll lose data again after a day or 2. I haven't found a permanent solution yet.

Related

WiFi does not reconnect (Android Issue #58230)

EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
EDIT #2: I spoke to a Google rep a second time and they decided that since my factory reset did not fix the issue, they were sending me a replacement unit. I'll update this when I get the new unit and see if it still has the WiFi issue or not.
EDIT:So this issue seems to have garnered some attention in the 4.3 release of Android, and a handful of Nexus 5 owners have already reported the same issue (myself included)
https://code.google.com/p/android/issues/detail?id=58230
(Sorry, I can't post outside links because I'm a new user)
So if you have a similar problem, feel free to star and add your own comments.
I happened to have the same problem......not sure if this is a hardware problem or not.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ah, I see. Well, I've narrowed the process to simply toggling the WiFi on and off, rather than having to reboot the phone. It's still occurring though.
If I manually disconnect and then reconnect to a router however, this problem doesn't seem to happen. It's only when I exit a router's range that I have to do a WiFi on and off cycle.
Sent from my Nexus 5 using xda app-developers app
Oh, and I notice that the perceived signal strength drops when I try to reconnect to my router. Again, toggling the WiFi on and off allows the Nexus 5 to immediately connect to the router.
I hope this is a software issue.
Sent from my Nexus 5 using xda app-developers app
Hm..Toggling wifi on and off doesn't seem to work for me...It hangs in connecting for a few seconds and then goes back to saved... I still have to turn off/on the phone before it can connect to a different wifi hotspot..
I've got the same problem: switching wifi networks, from home to work and viceversa, my N5 doesn't connect. It needs a reboot.
Ciao.
I edited my original post with a link to the AOSP issue tracker concerning this problem. I also contacted Google concerning this and they just said to do a factory reset... To no avail.
Sent from my Nexus 5 using xda app-developers app
This evening, before entering home, I switch off WiFi, then I toogled airplane mode, I toogled WiFi on, and I got connection perfectly working.
Sent from my Nexus 5 using xda app-developers app
Interestingly, when first resetting the phone, I had to toggle Airplane mode in order to reconnect. However, eventually I can just toggle WiFi and it works fine. I'm not sure where the change occurred, unfortunately.
Hopefully my replacement phone doesn't exhibit this issue. Will update this, as mentioned in the initial post, when I get it. I still think it's a software problem, however, since folks that had 4.2 and updated to 4.3 suddenly experienced this issue.
So I'm starting to have this EXACT problem myself. I have a very strong signal for my home wifi and it's basically dropping to poor when I try to connect. After displaying Connecting/Saved several times, it still fails to work. I have tried rebooting it several times, toggling wifi and airplane mode, to no avail. Funny thing is, my work and home wifi have been working perfectly prior to this.
It wasn't until tonight that I started to have any problems. I moved some files through USB, just some stuff from my nexus 4, rebooted about 15 minutes later, and I couldn't get wifi after the reboot. Weird.
EDIT: I've tried a plain factory reset, didn't work. I ended up flashing the factory image, still didn't work. I'm not sure how WiFi just STOPPED working for me. Contemplating an RMA... I really hope someone comes up with something, seeing as I have a perfect screen and none of the other defects listed before.
This may be a fix!
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
pinksoviet said:
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
Click to expand...
Click to collapse
i have gone as far as complete factory reset
fresh install
not connection to google at all
so no previous settings
no sim card
nothing
just android 4.4 stock and a wifi connection
the issue still exists
5ghz seems to work fine but 2.4 connects/disconnects like a yoyo even though the connection strength is at full
pinksoviet said:
EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
Click to expand...
Click to collapse
I'm having the same problem, my connection is strong, but I can not reconnect to any network ... this is really annoying. I need you to help me with something: is there any way to eliminate all current wifi settings without making a factory reset?
I will wait for a fix until december, if not, I will send my phone to rma...
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
rogem_kk said:
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
Click to expand...
Click to collapse
are you on a particular release version of bricked
im just about to try 11/17
will report back
---------- Post added at 09:52 PM ---------- Previous post was at 09:44 PM ----------
----
getting same problem with bricked
2.4g keeps dropping and reconnection
5g works no problem
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
donchele said:
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
Click to expand...
Click to collapse
tried 2 different varieties of cm
issue still exists
I have also seen this on my device that I just received on the 15th. The wifi seems to drop out and re-connect after a while... But, my other, older android devices do not show this issue. After reviewing the previous post about NOT restoring from google.. and creating a fresh install.. I am beginning to suspect if that was the case. I was hoping that keeping it stock and not messing around with kernels and roms was one of the best features of a nexus device. I really hope google provides an update to fix this.
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
pinksoviet said:
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i didnt restore either
i didnt even setup a google account at all
and havent put in a sim
straight wifi-no account
issue persists
i have tried basically every rom and kernel
yes, including stock
currently on stock

Nexus 5 Wifi Issue

So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
There was a thread around here somewhere that suggested turning off your mobile data helped fix this problem, I think it was in the N5 General forums.....here it is:
http://forum.xda-developers.com/showthread.php?t=2550690
Don't know if it'll help or not, just saw your thread and had just looked at the other one, figured I'd toss it out there.
Thanks for the reply, just tried that solution but still no luck.
I have a similar problem except that there are phases of wifi not working.
Sometimes I would have around 20-30 seconds of WiFi not working and there would be no data transfer.
Speeds are still fast when it is working however.
I played a little with only using mobile data and no wifi, and everything worked. (Small sample size however).
Seems like this is a WiFi only issue.
So somehow overnight the wifi has managed to fix itself, will report back if the problem returns.
The issue with the wifi returned unfortunately.
Dillllz said:
The issue with the wifi returned unfortunately.
Click to expand...
Click to collapse
Don't know if you've tried this but change your WiFi frequency band in advanced setting to either "5 GHz only" or "2.4 GHz only," whatever your router uses. Might be worth a try.
Thanks for the help, but I've tried changing some settings in advanced wifi settings but it hasn't worked. Even what you recommended I've tried that before and it didn't work.
wifi issue
Also I have the same issue - Im connected to router by wi-fi, home and work and time by time (5x a day) wifi stops working. Wifi is enabled in settings, but there is no connection. Restart the cellphone helps, but after that, maybe an hour, it appears again.
Issue was in 4.4 and still appers in 4.4.1.
Yet did not found how to solve it.
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Nexus 5 - wifi not switch automatically from data
pcloadletter1 said:
I have the same issue on my gnex running shiny 4.4, but I also had the same issue on 4.3. Tried the wifi options, nothing worked. Unfortunately, no solution for this device that has to last one more week. The double swipe down and tapping wifi gets the connection back, but it is only a work around.
The N5 connects seamlessly to my home and work wifi. A few days ago, I flashed the hammerhead factory image, TWRP and the 4.4.1 update.
Click to expand...
Click to collapse
Hey,
I have the same problem with 4.4.2.(factory rom, no root or not unlocked). Sometimes the wifi not works and get orange. I must put airplane mode to fix it. Its annoying.
But as well happens to me:
When I go out from office or home (where I have wifi connections saved in phone) the phone automatically switch to data plan from carrier. But when I come back the phone stays with data and there is not automatic switch to wifi. Sometimes it help to put wifi off or always airplane mode on/off for a while.
I do not know if it is normal behave of android but I would like have automatic switch to wifi.
I tried to change wifi details (changing bands, etc.) but not helped.
Please help. Thank you.
Is custom ROM or kernel will fix it??
For some unknown reason, as soon as I updated my router's firmware, the problem disappeared.
Updated Android 6.0 solved the issue
Dillllz said:
So I've had my Nexus 5 for roughly around a month and I hadn't experienced any issues others have had with wifi not connecting until now. My N5 will show im connected to my home wifi with full bars, but going into quick settings shows it to be orange. Suggesting there's no data transfer, I cannot use any internet based apps with wifi. I've tried some suggestions, switching my router off then on, rebooting the phone, turning some settings off in the advanced panel in wifi settings. All have failed.
I was just wondering if anyone else has this problem and if anyone has a fix to it.
Click to expand...
Click to collapse
So I had the unfortunate experience of having my wifi go down while on vacation and for 3 weeks I spent a good chunk of time wiping and reinstalling multiple versions from Cyanogen, Paranoid android and 4.4 - 5.1 to no avail. I just did another factory wipe today and installed the new Android 6.0
The Finger Pointing Game is OVER
Read through 30+ pages of other android users with similar experience and some people send their units back to LG and some even managed getting a new handset. There was never any hardware issues with my unit I just couldn't turn on the WiFi but after the install WiFi works? Guess next time you push a software update to our Phones CHECK YOUR SH*T google and Maybe DON'T Take 3 months to FIX your F*CK Up.
I have a similar issue. Since Lollipop my phone almost never automatically connects to my WiFi anymore. What's wrong?

[Q] CM 12.1 - Phone wont switch from Wifi to mobile data

My phone won't switch from Wifi back to mobile data when I disable Wifi or move out of range. Mobile bar shows an Exclamation mark. I can make phones calls however. Cycling Airplane mode fixes the issue. This has been a problem for me on all cm 12.1 nightlies up to and including cm-12.1-20150527. No issues with OxygenOS. I have triple checked the mobile APN and it's correct(Same APN as OxygenOS).
Has anyone else experienced this?
Did you manage to solve this?
I still ave the same problem today. I need to go to mobile networks and then Network operators and choose my operator manually. Then it works. I have had it on all roms. I have got it to work a few times, but mostly not. I flash quite many roms...
If wonder if we are the only ones who has this problem?
/ks

Mobile network internet access stopped working

Yesterday was like any other day, I took the bus to work and enabled mobile hotspot on my Oneplus 6 so I could do some work. On my way home in the afternoon, I did the same thing. This time however, I had exclemation marks on the mobile network symbol in the statusbar. Tried enabling hotspot anyway but there was network. Rebooted the phone but still the same issue. Oh well, I thought it was just my carrier then. When I came home to my wifi, I checked my carriers status information on their websites and there was no disturbances. Then I restored a backup which failed and I had to reflash the phone entirely with the latest pie zip. Today, I still don't have any network on my sims. I use two sims but they are using the same carrier. I also asked around my friends which has the same carrier and they have network...
I would understand if something might have happened when I reflashed the phone last night but that does not explain the sudden malfunction of the network on my bus ride home, the phone had worked flawlessly for a whole week.
This thread seem to be about the same thing and I tried the solutions regarding clearing caches and settings but it did not work:
https://forums.oneplus.com/threads/...ot-working-but-network-bars-are-there.844978/
Could it be something with the IMEI number? But it doesn't explain why it stopped working out of the blue. I can see both my IMEI numbers in the settings and I have also tried install Magisk 17.2 beta as suggested by another user. I think I still have a backup of the modem on my pc. However this is from when the network still worked and then suddenly stopped working.
TLDR: I have full reception, Calls and SMS work, there is just no Internet connection.
Just to be sure, datasave is turned off?
whizeguy said:
Just to be sure, datasave is turned off?
Click to expand...
Click to collapse
Yep, that is off. I have also reset my APN setting and double checked them with my provider, it didn't help.
No hotspot
I'm having a similar issue, I updated to android p stable and since then I can't use hotspot. It turns on fine and says devices connected but internet doesn't work on the connected devices. This seems to be an issue with Android P because my gf also has the op6 and I tried hotspot on hers before updating and it worked fine, then updated and it stopped working for her too. I have also tried clearing cache and manually entering the APN. I need to be able to tether to my laptop and tablet for work so anyone solution to this problem would be highly appreciated.
Thanks.
ShuraEx said:
I'm having a similar issue, I updated to android p stable and since then I can't use hotspot. It turns on fine and says devices connected but internet doesn't work on the connected devices. This seems to be an issue with Android P because my gf also has the op6 and I tried hotspot on hers before updating and it worked fine, then updated and it stopped working for her too. I have also tried clearing cache and manually entering the APN. I need to be able to tether to my laptop and tablet for work so anyone solution to this problem would be highly appreciated.
Thanks.
Click to expand...
Click to collapse
Although the problem I decribed in this thread isn't the hotspot problem, it was caused by my carrier. But I also have issues with hotspot, my laptop has trouble finding the wifi from the phone.

Problem - connections fail intermittently with Android 10

Hello everyone,
Ever since I upgraded to Android 10, my connections (mobile, wifi, Bluetooth) go off constantly, always when I'm doing something for a minute or two and then go back on, like someone is turning on airport mode. The upgrade was official (through system updater) and even when OnePlus support flashed some official "rock stable" according to them version, it still happens. Sometimes rarely, sometimes very often, no rule as to when.
Has anyone had this problem, does anyone know what causes it and eventual solution?
Tnx
Go back to pie. Android 10 stinks.
How? According to the support guy, it can't be downgraded, do I have to root the phone?
Rudonja said:
Hello everyone,
Ever since I upgraded to Android 10, my connections (mobile, wifi, Bluetooth) go off constantly, always when I'm doing something for a minute or two and then go back on, like someone is turning on airport mode. The upgrade was official (through system updater) and even when OnePlus support flashed some official "rock stable" according to them version, it still happens. Sometimes rarely, sometimes very often, no rule as to when.
Has anyone had this problem, does anyone know what causes it and eventual solution?
Tnx
Click to expand...
Click to collapse
I have similar issue, I have discovered that it is related to mobile data connection, when I turned off mobile data there is no problem with network connections - it is no matter that I have WiFi and mobile data active - problem with losing the signal came from time to time, when I have mobile data off and WiFi signal is stable.
The problems also affect calls - when mobile data is active phone from time to time losing the network signal and disconnecting the call.
Did someone find a solution for that ? I have tried to change someting with APN settings but it is not helping. I have read about this issue on oneplus community but no answers with solution for that
Rudonja said:
How? According to the support guy, it can't be downgraded, do I have to root the phone?
Click to expand...
Click to collapse
No you can downgrade to pie.Its an easy procedure..
---------- Post added at 08:44 PM ---------- Previous post was at 08:42 PM ----------
dar3k said:
I have similar issue, I have discovered that it is related to mobile data connection, when I turned off mobile data there is no problem with network connections - it is no matter that I have WiFi and mobile data active - problem with losing the signal came from time to time, when I have mobile data off and WiFi signal is stable.
The problems also affect calls - when mobile data is active phone from time to time losing the network signal and disconnecting the call.
Did someone find a solution for that ? I have tried to change someting with APN settings but it is not helping. I have read about this issue on oneplus community but no answers with solution for that
Click to expand...
Click to collapse
Try downgrade to pie.If the issue still persist may be there is a chance of hardware related.
For me the problem only started happening after Android 10, 9 was all good. Although, the latest 10.3.0 I found on oxygen updater seems to help - doesn't eliminate problem completely but it happens much more rare. I've also discovered it happens more often in specific apps (db navigator is one example, an app for German trains).
Is there anywhere a description on how to restore exactly the factory Android 9? I always get the error "downgrade not allowed..." Even though I have advanced in oxygen updater turned on, thought that was going to solve it.

Categories

Resources