I was wondering if anyone here has had to replace the screen on their S8+ lately
and any pricing advice
mine broke in a weird spot almost like a stress crack
bottom of phone below home button
bigcid10 said:
I was wondering if anyone here has had to replace the screen on their S8+ lately
and any pricing advice
mine broke in a weird spot almost like a stress crack
bottom of phone below home button
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Click to collapse
I had mine fixed at ifixandrepair for $250. OEM new Samsung screen, they showed me the box. I have square trade warranty, they said only one place in my area they worked with which was batteries plus. Batteries plus said they had to send it out, take about 3-5 days, was same price. Square Trade said i could take it to anyone i wanted but i'd have to pay for it and send them the bill. I had it back fixed in 2 hours and the reimbursement check in 3 days. The new screen is much brighter and colors are a lot more vivid and vibrant. Touch is perfect. Of course it's no longer water proof, which is to be expected. I love the phone, hate the fingerprint sensor location. Pre-ordered unlocked s9+ from samsung
Thank you,That sounds reasonable enough
I will keep them in mind when I have to get it done
I used Samsung without insurance and only ended up costing $170 but was without my phone for a week. Had to mail it to them. And it is still waterproof. Dropped it in the rain getting out the truck went back 10 mins later and found it, still working.
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Related
**This is what happen, you can skip this and just read my question if you would like**
Yes i completely spelled that wrong to get peoples attation, hopefully it did.
Ok, here's my deleama, today I kicked in the door to my house (, littery and as I came back from the kicking motion my SGSII-Skyrocket was under the impression I had installed the no gravity app. Epic fail, my phone slid so perfectly out of my hoodies pocket like it wanted to, i went from adrline rush to super slow motion in a second. Picked my phone up and my top-left screen is spider cracked 1/3 the way down my screen.
**Question**
My SGSII-Skyrocket Screen is cracked, and I don't have a warrant. My question to the wonderful folks at XDA is should I just buy a new screen and repair it myself?
Pay my friend $100 to use his upgrade? Or wait till the SGSII-Skyrocket HD comes out then pay my friend? I'm at a loose here guy...some help please? Ill take anything.
Upgrade to another phone. The screen will cost $100 or more.
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fix screen, wait a few months, sell it, and get the HD or S3
Replacement screens are expensive but not hard to replace.
You could add a line for $9.99 a month and get a refurb Skyrocket for $19.99 if they still have that deal. In the long run you'd pay the same but it would be less out of pocket up front.
Thank you all for your input, ill weight my options and let you know what i decide because right now im still in the dark. I used to work at at&t so my friend could give me an exception upgrade in about 4 months.
If thats the case maybe i should just wait till the new HD or S3, and by time then screen prices would have gone down, fix it, sell it and and were good....right?
On my way home from a great dinner with my wife on Valentine's Day, the phone holder on my wife's care slipped from the vent and my phone fell to the floor. We were almost home, so I just picked up the phone and brought it into the house when we arrived. About a half hour later, I went to use my phone and noticed the screen had cracked. I was bummed, but have to admit this was my first cracked screen. I figured I would have to pony up $100-$150 to get it fixed. I stumbled upon the ubreakifix website. When I called for a quote, they tell me it would cost me $359 to fix.
I don't carry insurance on our phones, as we have 4 lines. At $7-$11 per month per line, and a deductible of $79-$100 per incident, I didn't think insurance was worth the money. Since this is my first cracked screen, I have saved more than enough to just go out and buy a new phone, but I can't get over the cost to fix it. I wanted to bring this to the attention on this board. I am curious to know if others have fixed their screens, and what they paid. As of right now, I have called up my trusty HTC One M8 from the drawer back into action. Unless I can find a place to fix my screen at a reasonable cost, I will just wait for the S8 to come out in April.
Holy hell.
Add insurance and claim ?
Or buy a s7e on swappa
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I got a mint, like new S7E on Swappa for that exact same price a month ago. You couldn't tell it wasn't new, it was that good for condition.
Does the phone work at all? If it is working but just has a cracked display, put on a screen protector and use it until the S8 is out. If it is totally not working, this does not help of course.
I would check to see if that person guarantees water resistance after replacing the glass. As far as I know, only Samsung and certified Samsung repair centers keep the water resistance in place.
teegunn said:
I got a mint, like new S7E on Swappa for that exact same price a month ago. You couldn't tell it wasn't new, it was that good for condition.
Does the phone work at all? If it is working but just has a cracked display, put on a screen protector and use it until the S8 is out. If it is totally not working, this does not help of course.
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The display doesn't work either, otherwise I would just keep using it.
ttown said:
The display doesn't work either, otherwise I would just keep using it.
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I figured. Stinks, but going back to your old phone for a couple months (less than that now hopefully) until the S8 is available is the right play. I got this S7E to replace my Note 7, which is still the best phone ever made to date BTW, and the S7E is close enough to the N7 to get me through until the S8+ hits. My other option was to go back to my Note 4, which works fine but seems very dated after the Note 7, and this deal on this mint S7E was good enough that I took it. The S7E will be my backup phone once I get the S8+.
ttown said:
On my way home from a great dinner with my wife on Valentine's Day, the phone holder on my wife's care slipped from the vent and my phone fell to the floor. We were almost home, so I just picked up the phone and brought it into the house when we arrived. About a half hour later, I went to use my phone and noticed the screen had cracked. I was bummed, but have to admit this was my first cracked screen. I figured I would have to pony up $100-$150 to get it fixed. I stumbled upon the ubreakifix website. When I called for a quote, they tell me it would cost me $359 to fix.
I don't carry insurance on our phones, as we have 4 lines. At $7-$11 per month per line, and a deductible of $79-$100 per incident, I didn't think insurance was worth the money. Since this is my first cracked screen, I have saved more than enough to just go out and buy a new phone, but I can't get over the cost to fix it. I wanted to bring this to the attention on this board. I am curious to know if others have fixed their screens, and what they paid. As of right now, I have called up my trusty HTC One M8 from the drawer back into action. Unless I can find a place to fix my screen at a reasonable cost, I will just wait for the S8 to come out in April.
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Have you called Samsung support? From what I'm reading it should only be $250 to have them fix it and they guarantee the waterproofing.
nathanh said:
Have you called Samsung support? From what I'm reading it should only be $250 to have them fix it and they guarantee the waterproofing.
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I didn't call Samsung support. To be honest, even $250 isn't worth it to me. If the S8 comes out, and I don't like it, then I will probably just fix the screen on my S7E. I don't mind using my M8 in the mean time. While it may not have all the features of the S7E, I think I actually prefer the size of the phone and the stereo speakers are good to have back.
Check with your local best buy as some of them have Samsung Certified repair centers in them that can change the screen for $160 bucks. Also Samsung can fix your device for $230 the last time I checked.
I used to be a Samsung Rep so that's how I know about the prices.
Yes. I had a badly damaged S7 Edge and samsung repaired it for $270. It works flawlessly with out any issues. It took them 7 business day to repair and ship it back
Quick look on eBay... screens are running about $250... $300 should be your repair price point... Honestly, when I see someone with a Galaxy anything phone come in for repair, I generally recommend just buying another one... sell your old one on eBay...
If you definitely want yours repaired, feel free to PM me... I'll repair for cost of parts plus shipping... (You are welcome to buy the parts and ship to me with a prepaid label... I would charge $0 for my work)... Not sure where you're located... but you could even bring it and wait while its repaired...
RBThompsonV said:
Quick look on eBay... screens are running about $250... $300 should be your repair price point... Honestly, when I see someone with a Galaxy anything phone come in for repair, I generally recommend just buying another one... sell your old one on eBay...
If you definitely want yours repaired, feel free to PM me... I'll repair for cost of parts plus shipping... (You are welcome to buy the parts and ship to me with a prepaid label... I would charge $0 for my work)... Not sure where you're located... but you could even bring it and wait while its repaired...
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No offense to you or your work, but I wouldn't let anybody but Samsung or a true Samsung Authorized repair center work on an S7 or Edge because they're the only ones that guarantee the IP68 rating stays intact.
raduque said:
No offense to you or your work, but I wouldn't let anybody but Samsung or a true Samsung Authorized repair center work on an S7 or Edge because they're the only ones that guarantee the IP68 rating stays intact.
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No offense taken... I often refer people out to Apple for 6S and 7 screens because Apple can repair them for about $100, whereas my screens come close to that price point alone... additionally, Apple won't give you a hard time later if there are other issues (FYI... you are legally allowed to take your equipment wherever you want to have it repaired, and that doesn't effect the warranty on the rest of your phone, but do not expect the manufacturer to warranty the replaced part... ) I have done the same with Galaxy phones are they are a pain in the ass to repair in a cost effective manner for the consumer...
My Verizon S8+ has started sperating from the frame on the left and bottom side of the screen. The gap is big enough for lint and small dust to get stuck and it can't be cleaned. The right and top sides have no gap and are completely flush against the frame.
Anyone know how to get it fixed? I'm afraid the water seal might be compromised.
Dems87 said:
My Verizon S8+ has started sperating from the frame on the left and bottom side of the screen. The gap is big enough for lint and small dust to get stuck and it can't be cleaned. The right and top sides have no gap and are completely flush against the frame.
Anyone know how to get it fixed? I'm afraid the water seal might be compromised.
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Any pics ? Sounds like manufacturing defect ring Samsung and see what they say. i'm sure warranty should be able to get it fixed..
You definitely want to get that checked out. The S8 is a very rigid phone so I have a feeling the separation is due to the battery swelling and pushing out from the inside. You should be able to get it covered through warranty.
glin89 said:
You definitely want to get that checked out. The S8 is a very rigid phone so I have a feeling the separation is due to the battery swelling and pushing out from the inside. You should be able to get it covered through warranty.
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Samsung is asking me to send the unit in for check up. But the rep said that it would take about 3 weeks to get the device back in my hands. No loaner provided sadly.
Dems87 said:
Samsung is asking me to send the unit in for check up. But the rep said that it would take about 3 weeks to get the device back in my hands. No loaner provided sadly.
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Had the same issue. I got an S8+ with slight red tint and was going to send it in until they told me the turn around time. It's always good to have a second phone just in case. If you spend a lot on your phone service you may be able to get a loaner from your provider, that's what CS told me.
My galaxy s8 is leaking light around the whole screen seal. Another defective phone accept this time the battery is not exploding just yet. The phone always gets to hot when charging (not using device during charging and everything is up to date including software and now just noticing the whole screen is separating from the device's back glass. Seriously. You should not have to have a warranty threw anyone when you pay almost a $1000 dollars for a phone. I like Samsung but every year I always end up getting a phone that leaks light out from the whole display sides. The galaxy S6 edge was coming apart, the galaxy s7 edge was coming apart and now the galaxy S8? If they can't do better than this they shouldn't even make phones and then to tell you you have to go with out a phone for 3 weeks to a month? Who has the money to pay for a not so cheap $120 - $300 phone when you just bought a $850 phone? I would switch to another brand but the other brands are not as attractive as the Samsung line up. I guess I will just take my chances. They never do a recall for this type of thing so I'm sure they won't this time and if they did do a recall they would still charge you more money for next year's model half off like they did for Galaxy Note 7 users, so it's not worth the waste of time.
---------- Post added at 04:09 AM ---------- Previous post was at 04:00 AM ----------
Also I meant to add. The phone also get to hot to hold while using the phone. No it's not plugged up to the charger, yes application's and software is all up to date, and it continues to say that there is water inside of the port and I always have to use my wireless fast charger to charge it. Went through all the steps for the charging port problem. It disappeared for a week and came right back. It's sad that customers spend so much on a phone only to be let down. The Galaxy S8 is a great phone. I just don't like the fact that there is always so many problems with every galaxy phone I've gotten leaking out light on all sides of the screen as if the front glass is separating from the back glass. As soon as they started making samsung phones all glass this started happening. The water detection in charging port was annoying enough and now this happens to add on to the problems.
I think this just another good reminder for all of us to try and have a secondary phone around just in case you need it. And it needn't be a terrible backup, either. We're pretty lucky that the mid-range and below market has become saturated. There's all kinds of reasonable options to use in case you need a backup phone. Than and just try and keep around your previous flagship. That's what my Note 5 is for these days.
Best of luck getting your phone taken care of.
Yes. Very important to have a back up secondary phone. I would have had my Galaxy S7E as my backup but before I purchased my unlocked Galaxy S8, I dropped my Galaxy S7E front first on my gravel driveway. I was highly disappointed about it and had insurance for my Galaxy S7E but Best buy wouldn't cover my Galaxy S7E through the insurance they gave me. I decided to go back to Bestbuy, payed my Galaxy S7E off and was going to put another Galaxy S7E on Best buy credit. This was about a month after Galaxy S8/S8+ hit store shelves. Looked around and saw the Galaxy S7E on display along side the Galaxy S8. This year I didn't have money to get insurance coverage over my second phone. Got to looking at prices on Galaxy devices and it just happen to be the week That the Galaxy S8 unlocked version was on sale. Was ready to pick up a Galaxy S7E and right beside it was the Galaxy S8. Both phones unlocked. It just so happen to be that both phones were exactly the same price ($799.00 US). So I said well if I'm going to pay $800 for a Galaxy device I am better off getting this year's model. So I asked for the Midnight black Galaxy S8 instead of paying there same exact price for another Galaxy S7E (Now a year old). I asked Bestbuy if my current 2y insurance would be switched over to my Galaxy S8 from my Galaxy S7E. They lied to me and told me I still had a year coverage and that years insurance would be put on my Galaxy S8. It has only been 3 months besinse I bought my defective Galaxy S8 with the screen coming unglued from the device. I didn't even ask them for a replacement device. I only asked them to reattach my screen back to device (The screen is still on the device just coming unglued). They told me that my insurance did not cover the Galaxy S8 and that the insurance was no good because it was for the Galaxy S7e. They told me I have to send it back in through Samsung but samsung told me I need to take it back to best buy for a replacement phone because it was defective. Now neither Samsung or Bestbuy will take my phone back and fix it so insurance is basically a money gimic.
---------- Post added at 06:30 PM ---------- Previous post was at 06:03 PM ----------
My point is my Galaxy S8 is not busted. Does not have a broken screen. The screen just needs to be reglued to the frame because it is coming apart on all four sides with a big enough gap that you can slide your fingernail in between the unglued screen and the device itself. I am now having to leave my Galaxy S8 inside of my phone case to be sure that the screen stays attached to the phone. Luckily I bough a really good phone case that is tight enough to hold the phone together. I just wanted people to be aware that if you go through certain stores to buy your phone they will refuse to replace or fix a defective device. One of these company's being Bestbuy. I asked them about fixing my phones screen only 3 weeks ago and until they agree to I am not going to pay for this device. The phone bill through Bestbuy is not due just yet but once they see that I refuse to pay for it they will call and I am going to tell them that I am not going to pay for this phone until they agree to fix it for me. I told them that besinse they will not fix my defective device don't expect a payment from me for the device. There solution was for me to buy a new phone.
I do have a question about my device. Would the screen of my phone being unglued with gaps between the screen and the frame cause my phone to continuously say (there is water in the port this may take a while to dry) and never charge when i need to charge my device. Obvbiously the water sill on my phone is compromised when you are able to stick your fingernails between the device's screen and frame, but I am curious if this is the reason my phone will not charge with my Usb/C charging cord's. I am having to use my wireless charging pad to get the phone to charge up. (By the way, my phone has never been in or near water for as long as I've had it. I never have trusted putting any of my Galaxy devices in water even when I had the Galaxy S5 which was supposably completely water proof.) I have been through all of the tips on how to fix my charging port problem including clearing catch and data for the Usb only to find that it works for a couple of days and comes right back again to hunt me.
I am sure that the reason my Galaxy S8 gets to hot to hold while charging or using the device has to do with my screen coming apart. My response to this was [(aka samsung] Make sure your applications are up to date, make sure your firmware/software is up to date running newest software, do not use your device while charging, etc.) I do not use my device while it is on the charger. My applications stay up to date and my software's are running latest OS. Not much help at all.
Anyone else broken their screen? Was golfing and hit a big bump and the phone fell out and hit the concrete. There are now several cracks through it but everything works fine. Luckily I bought the 6 month warranty but has anyone gone thru this? Website says 7-9 days. They offer no temporary replacement but I still have my old Samsung S8+. Not sure what other people would do in this situation.
I just chatted in and apparently I never activated my 6 month protection plan on the device. They had me contact Servify who said it is activated and the repair process goes through them not One Plus. This is strange
Also said the 6 month protection plan is a one time use so its void after this.
By the way this case was on it. No back glass damage and the bezel has one tiny chip in it that Im not worried about. I think it hit there initially
https://www.amazon.com/gp/product/B07RSJP1H4/
I broke My OP7 pro and sent it in for repair from Denmark to Poland through Oneplus
Price is aprox 164 euro
The repairdate is sofar estimated to 12 days from arrival to workshop(I'm still waiting that they start repairing)
dropped mine on the concrete on a parking lot..3 cracks on 3 corners
long story short: sent it for repair to the netherlands and after 1 week i got it back
i payed around 200€ and everything got replaced ( no warranty of course)
6 month warranty was $39, deductible is $49 so Im saving a little. Although they haven't asked for that $49 yet
Repair was approved by One Plus. Got a prepaid overnight FedEX shipping label, phone is going to the Acer Repair Center in TX. Now I need to backup everything ughhhh
I guess on the bright side I get to use my S8+ camera again haha
Bummer, but good they will repair it...
Think I have everything backed up. Dropping it off tonight
First time I ever broke a phone was with my 7 Pro I think it ended up being $227 or 247 total after everything to send to them, repair screen, and send back. No warranty obviously since again... Never even came close to breaking a phone prior to this one... But I've also always had Samsung devices with protecting cases. I kinda skimped on it this time so 100% my fault.
Who Am I? said:
By the way this case was on it. No back glass damage and the bezel has one tiny chip in it that Im not worried about. I think it hit there initially
https://www.amazon.com/gp/product/B07RSJP1H4/
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i had that case for 2 hours. it feels so nice but its so damn slippery. i returned it asap. using a encased scorpio, and am currently customizing a rhinoshield solidsuit.
Wow I have no complaints about the case. Not slippery at all!
Phone was delivered this morning and 9 minutes later One Plus said it was delivered. An hour later I get an email from Acer saying I need a new LCD Assembly and its $223.32US. I call and talk to the lady and tell her I have the warranty. She says they dont handle warranty claims and I need to send it to Servify. So they are overnighting it back to me so I can send it to Servify. Fun stuff
strictlyphat said:
i had that case for 2 hours. it feels so nice but its so damn slippery. i returned it asap. using a encased scorpio, and am currently customizing a rhinoshield solidsuit.
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Even more slippery than the supplies case? I swear to God,that the factory supplied case is like a bar of soap.
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Who Am I? said:
Wow I have no complaints about the case. Not slippery at all!
Phone was delivered this morning and 9 minutes later One Plus said it was delivered. An hour later I get an email from Acer saying I need a new LCD Assembly and its $223.32US. I call and talk to the lady and tell her I have the warranty. She says they dont handle warranty claims and I need to send it to Servify. So they are overnighting it back to me so I can send it to Servify. Fun stuff
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They have a dedicated app...
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Limeybastard said:
Even more slippery than the supplies case? I swear to God,that the factory supplied case is like a bar of soap.
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On to of the fact that there is no lip on this one. Almost like using nothing in it. Feels great but no protection
Just use ringke fusion x from now on, its the best case i might have dropped my phone twice and the phone is perfectly fine.
Servify emailed me 8 questions on Weds and I sent it back. Going on 48 hours since I sent it in and still no shipping label
I shipped it out on Aug 19th and just got a shipping notification today that its headed back to me. Ridiculous.
Got the phone back today so it took 17 days and 20+ emails with Servify. Screen is fixed and it also looks like they replaced the bezel. No damage anywhere and there was a film on the new screen. Phone was on when I checked it and all my settings remained. I hid 25 apps in the side drawer with a password and they were all still there. Text messages still there so it doesn't appear that they reset anything.
I opened my gallery and Im missing about 3 months of photos though and the ones that are there are dated August 12th when I took them May 25th. I backed up those photos so moving them back now but why would they be gone and the few that remain are dated wrong? Did they reset the device to an earlier date? Or did they give me a refurbished/new phone and port everything they could over ? I just checked the old IMEI versus this one and its the same
Servify is now telling me that the warranty is void and I cant get another one. Contacting One Plus next
Who Am I? said:
Got the phone back today so it took 17 days and 20+ emails with Servify. Screen is fixed and it also looks like they replaced the bezel. No damage anywhere and there was a film on the new screen. Phone was on when I checked it and all my settings remained. I hid 25 apps in the side drawer with a password and they were all still there. Text messages still there so it doesn't appear that they reset anything.
I opened my gallery and Im missing about 3 months of photos though and the ones that are there are dated August 12th when I took them May 25th. I backed up those photos so moving them back now but why would they be gone and the few that remain are dated wrong? Did they reset the device to an earlier date? Or did they give me a refurbished/new phone and port everything they could over ? I just checked the old IMEI versus this one and its the same
Servify is now telling me that the warranty is void and I cant get another one. Contacting One Plus next
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So how much did this end up costing you overall? Or is that what you are currently contending?
$49, the deductible
Today about 2 hours after waking up, I unlocked my phone and noticed that a dime size dead-zone at the bottom left of the phone. My phone has been in a case and a glass screen protector since taking it out of the box and I have never (knock on wood) dropped it whatsoever. If I took it out of the case and screen protector you would think it is a brand new phone never used. So now I have this dead zone that will not recover regardless of countless remedies, so I contact Google support as I am a member of Google one because I pay for the 100 gigabyte cloud storage. I sent the representative Hey picture of the dead zone and to my surprise he told me he told me " do not worry about this at all, I will start an RMA for you immediately". I was extremely pleased with how this was handled, an hour after talking with him, my entire screen died. I no longer can use my phone at all. Thank god it will be here in two days!
So you'll only have to slum it with an old device for a day or two, sweet!
Never had a problem with Google RMA process, always the reason I buy direct, piece of mind
In the UK - Google do a great job with their phones too for RMA. They sort you out relatively well
Even if you didnt buy direct
Update:
Got the new device yesterday, apparently they are refurbished and I noticed a nice big strand of white lint in-between the camera glass right on top of the main shooter. Obviously got in there when Google did whatever they do to refurbish phones.
Contacted them and so far they are refusing to swap this one out. I understand it's a little nit picky but I paid $900 for a brand new phone, it had a defect and the replacement now has a defect. That aside, it's absolutely killing my OCD. Could you imagine having to look at that stupid little piece of lint for years to come? If they ultimately stick with not doing an RMA on this I'm either selling and going for a OnePlus 8 pro or possibly even attempting to remove the camera glass square to get that little fu**** out.
1dopewrx05 said:
Update:
Got the new device yesterday, apparently they are refurbished and I noticed a nice big strand of white lint in-between the camera glass right on top of the main shooter. Obviously got in there when Google did whatever they do to refurbish phones.
Contacted them and so far they are refusing to swap this one out. I understand it's a little nit picky but I paid $900 for a brand new phone, it had a defect and the replacement now has a defect. That aside, it's absolutely killing my OCD. Could you imagine having to look at that stupid little piece of lint for years to come? If they ultimately stick with not doing an RMA on this I'm either selling and going for a OnePlus 8 pro or possibly even attempting to remove the camera glass square to get that little fu**** out.
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Edit: I did buy direct btw, always have and always will.
1dopewrx05 said:
Edit: I did buy direct btw, always have and always will.
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Just call them back and do a second warranty, let them know your experiencing new problems, or tell them you want to do a buyer's remorse return & they'll do it. I did a buyers remorse after I bought the my pixel 3 xl twice last year, once at 2 months & the other at 4 months, (That's where they give your your money back).. I called them for a day over & over but they did what I wanted. don't let Google tell you what's gonna happen you tell them