I received my XT926 as a refurb and I have been experiencing a strange screen issue.
I will often have my phone on a dock, charging and sometimes I will notice the screen is black like it's off, but the touchscreen is responsive. Hitting the power button does nothing but it makes the sound as if I had locked the phone. Hitting the power button a second time will turn the screen on like normal operation.
Very rarely I have noticed the screen will turn off while I'm actually using the phone and it's a weird effect. The easiest way to describe it is that it looks like entire lines disappearing randomly over a period of 1-2 seconds, going from all visible, then to all black, kind of like slatted blinds being closed, but at random. After this, it displays the same symptoms as if I had found the screen off while in a dock/charging.
Now, I don't want to say it's related, but I first started experiencing this on the Stock KitKat update from Verizon. I am currently using Cyanogenmod 12 nightlies and I am experiencing the same issue. It seems to be happening with greater frequency.
I have also experienced the blue screen effect when certain animations/elements/apps are up on my screen, but I think they are unrelated.
Also, there is a faint discoloration bar about 2/5ths of an inch thick uniformly vertically from top to bottom of my phone on the righthand side (just under where the notification bar would be if turned horizontal).
I've tried to find more information about this but my search results have been relatively lackluster (90% of the results are trying to sell me the phone or specification pages)
So I'm breaking down and turning to here. Does anyone know what's going on here? My current theory is that my screen is going bad. I have no intention of replacing the screen on this phone (would rather just buy a new one), so any suggestions that don't involve physical hardware repairs would be appreciated.
I thought i was the only one experiencing it.
The screen turning off with a weird effect happens rarely but yeah it happens. And the blue screen effect, i noticed it only happens when im on the youtube app when the video stops working because of my connectivity issues.
Im not rooted nor is my bootloader unlocked. On the latest system version. Sounds like a software problem but hey im no expert.
kayonesoft said:
I received my XT926 as a refurb and I have been experiencing a strange screen issue.
I will often have my phone on a dock, charging and sometimes I will notice the screen is black like it's off, but the touchscreen is responsive. Hitting the power button does nothing but it makes the sound as if I had locked the phone. Hitting the power button a second time will turn the screen on like normal operation.
Very rarely I have noticed the screen will turn off while I'm actually using the phone and it's a weird effect. The easiest way to describe it is that it looks like entire lines disappearing randomly over a period of 1-2 seconds, going from all visible, then to all black, kind of like slatted blinds being closed, but at random. After this, it displays the same symptoms as if I had found the screen off while in a dock/charging.
Now, I don't want to say it's related, but I first started experiencing this on the Stock KitKat update from Verizon. I am currently using Cyanogenmod 12 nightlies and I am experiencing the same issue. It seems to be happening with greater frequency.
I have also experienced the blue screen effect when certain animations/elements/apps are up on my screen, but I think they are unrelated.
Also, there is a faint discoloration bar about 2/5ths of an inch thick uniformly vertically from top to bottom of my phone on the righthand side (just under where the notification bar would be if turned horizontal).
I've tried to find more information about this but my search results have been relatively lackluster (90% of the results are trying to sell me the phone or specification pages)
So I'm breaking down and turning to here. Does anyone know what's going on here? My current theory is that my screen is going bad. I have no intention of replacing the screen on this phone (would rather just buy a new one), so any suggestions that don't involve physical hardware repairs would be appreciated.
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i also have this with my referb i made moto give me my money back and they let me keep the phone for me it was very rare but my new phone also had a really bad screen all yellowish and bad white balance in low light if you are unhappy with it call them and say you are unhappy with the replacement here is the white glove number 800-653-7185 they are more understanding and nice but you may lose you ability to unlock your bootloader on the new phone if it comes with the latest software just a warning
I have that screen off with lines slowly disappearing thing, too And, yeah, it's also a refurbished one, bought from one of the sellers on aliexpress... I thought Lollipop was the culprit or something like that. Oh, well... It rarely happens. And luckily I only have that, not the second issue you mentioned
I am having this exact same issue. The weird lines-to-black screen thing, and the flickering blue screen when watching video. Are you saying the solution is to call Motorola and ask for a new phone?
The blue flickering can be prevented by going into Developer Options and checking "Disable HW Overlays".
The discolored stripe on the screen sounds like burn-in; these AMOLED screens are much more susceptible to burn-in than the LCD screens used in older phones. Whomever owned the phone before it was returned to Motorola probably had something running on their screen continuously with a bright-colored bar at the top, likely in a car or desk dock. The screen is very easy to replace yourself with an eBay part, if you're inclined; it involves 2 screws and 2 connectors.
I've seen the lines-to-black thing exactly twice since I got this phone refurb two months ago. Sorry, I don't know what causes it or how to avoid it, but the workaround is quick and simple enough that I'm not worried about it, yet.
hey guys,
I have a problem. Yesterday i replaced the battery and the back and multitask button on my galaxy s6. I now have a problem. I had to remove the screen from the bezel. When i did this i saw a metal like film on both the bezel and the screen. After i saw this and replaced the other parts i put the phone back together. Everything worked exept for the screen.
The screen is acting quite weird. When its on high brightness everything is fine and the screen works without any problems. But when the screen is turned off or the brightness goes down the screen flashes white.
I was wondering if there was an easy way to fix this without having to completely replace the screen. If i need to replace the whole screen i will just get a new phone.
Hope you guys can help me.
My device seems too sensitive to touch. It can trigger "touch" events even with the finger hovering a millimetre over the screen. Before even actually touching the glass the touch event is activated. Is this normal behaviour or is my device defective?
its normal happen to me sometimes on my device & previously happened on Galaxy S5 & Note 5 its normal
I don't know how normal it is, but my provider agreed a return and replacement for me. The new device does not do this, so I guess it was not really all that normal after all. Thank you nevertheless.
It literally driving me crazy I can't play pubg or freefire or anything when I touch the screen with my third finger my aim goes crazy ( sometimes goes up , sometimes 180°) I want to know if is it my touch screen is broken or is it software related
In GIF I'm trying touch with my third finger and notice how the red circle jumps
Edit : I noticed that this problem come when the phone is a little warm which never happened before
The problem goes away when i lock and unlock the phone but comes again after a bit of time
It's a digitizer failure. My S6 has the same issue for 4-5 months. (I'm using my S6 for 3+ years).
You can do nothing about it but changing the digitizer.
forumber2 said:
It's a digitizer failure. My S6 has the same issue for 4-5 months. (I'm using my S6 for 3+ years).
You can do nothing about it but changing the digitizer.
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Thank you
I think it's not worth it replacing digitizer with 100+ $ .right ?
Especially on this old phone
I've had my Note 20 Ultra for about 3 days and on the 2nd day I noticed that my screen started showing a green line about an inch from the left edge when the AoD was on.
Even after a factory reset, the green line was still there.
The same green line was also visible during charging with the phone on (when the charging text and progress were shown) and when getting a notification (where the edges light up when the phone is locked.) but not during active use.
Initially I would have thought that it was a software issue as it was only during AoD and very specific scenarios and it happened a couple hours after I did a software update.
Today a service center confirmed that it was a screen defect and not a software defect, and I am now in the process of getting a replacement phone.
I couldn't find this specific issue when searching for 'AoD' and 'green line' in various combinations, so I'm curious if this is a known (perhaps common) issue with this screen type (not necessarily isolated on the N20U) in general.
Sounds like a damaged screen. With AMOLED displays, when a pixel gets damaged, it can cause a green line above it.
If you watch JerryRigEverything, Zach demonstrates this by poking holes in the screen of the Z Flip.
https://youtu.be/bbAkY-Www40