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Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
Free Man said:
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
Click to expand...
Click to collapse
I had this problem with mine, it was just to send it to their lovely repair center through the dealership since I still got my Warranty, they exchanged the front panel, witch senses the touching. Depending on where in the world you live you should be able to by a separate one, or get it repaired by them. I hope it solves for you...
Thanks, I am well out of the 1 year warrant and in the US, which is not even where this phone was originally warranted so there is no chance of that.
I believe the cost of repair outside of warranty, and the time it would take that I would be out of my phone would not be worth it. I am hoping that I could purchase a replacement screen and repair it myself...Anyone have any direction here to do so?
Let me clarify something in regards to the malfunction. The screen itself is still visible and I can see everything as I would normally on a fully functioning lcd screen...The screen simply does not respond to any touch!
Touch Screen stop
hi i install the wwe-hero-3g and it stop it say"Tap the screento setup the windows" my phone is a at&t 8525 so what can i do.
i have the exact same problem. makes the phone useless
Hi try getting into the screen set up, ie where you tap the screen on first boot. You can use the program "mymobiler" to operate the screen through the computer.
Hope this helps!!
Same ****..
Have the same silly situation. Can´t even install the above program as it is impossible to respond "yes" to question about installing.
Have just ordered a replacement digitizer from this source:
http://www.chinaontrade.com/advanced_search_result.php?keywords=htc+digitizer&categories_id=
Don´t know if I will be able to fix it and I have also ordered a new Iphone as
I´m getting tired of all the problems with my loved Touch Cruise.
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
I want to say that I noticed something similar the other day, but it was short-lived, and I'm not 100% sure. It wasn't long enough or bad enough to make me think the phone is defective, but I'm a bit used to funky capacitive button responses from my N1 days.
I can't reproduce the issue right now, though. How much usage are you talking about needing to duplicate?
Does your phone get hot, or feel hotter than normal when this happens?
I'd see if there's some particular pattern or software that seems to trigger it if you're interested in trouble-shooting.
The problem goes away when I don't touch the phone for a while (it seems that 1 hour is enough to reset the problem).
It seems "recharging".
Then with normal usage, nothing in particular, just even browsing in the settings/maps/market/browser etc., in few minutes the problem appears. The button definitely loses his "power".
It's very annoying, and my friends confirmed the same behavior.
EDIT:
Forgot to sat that the phone is not getting hotter, everything else is really normal.
Cheers
Mine definitely can be used for much more than a few minutes without the problem you're describing appearing.
I'd take it back. Factory reset the phone to protect your private data before taking it back. After the factory reset, you might want to test the behavior again, if it went away, the phone's not defective, you just had some software glitch.
Reminder, factory reset erases everything on the phone, so if you do it as troubleshooting step, be prepared to have to set the phone up from scratch again...I'm sure you knew this, but just covering my butt in case you didn't. It's a good trouble shooting step no matter what if you don't mind the hassle of re-setting things up.
I have a similar experience with the back button. Not sure what to think yet.
Sent from my Nexus S using XDA App
I had a similar problem when I had the Vibrant. Just exchanged it and luckily I got a better one without any problems. I did find out though if you are using the screen protector that came with the phone, it can cause this type of problem.
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
michele72 said:
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
Click to expand...
Click to collapse
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
distortedloop said:
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
Click to expand...
Click to collapse
Thank you, giving it a try.
Anyway, today I factory-reset my telephone and the problem of the back button is still there. I am returning the device.
Back button non responsive
Hi,
I just got my new nexus S (about an hour ago) that I was really excited about and am faced with a problem with the back button too.
Its got factory settings, so it cannot be a downloaded software issue. Also, I have not yet charged the battery at all, its still running on the same battery power that it shipped with.
The other buttons at the bottom of the phone (home, menu and search) all respond fine, its only the back button that does not seem to work. After going through this thread, I tried long-pressing the button, hard-pressing it, pressing just above it, below it, etc. It just wont respond. I had removed the screen protector it shipped with, so that cannot be the issue either.
If this is a known hardware problem (i.e. others have faced it too), irrespective of whether it is acknowledged by Samsung / Google, I'll return the handset. I do not want to spend a fortune and be landed with a handset that does not work - forget working as desired, but it does not seem to be working as designed !
Thanks & Regards,
Rohan
Yep. Definitely a problem here with the back button. There's also two other threads here about it.
I'm having similar problems. I have to touch the button just right for it to work properly
Sent from my Nexus S using XDA App
I was experiencing the same thing with my Nexus S, wasn't sure if it was the case I was using! Took of case and still had problem. I eventually returned mine cause it seemed like it was getting worse! I have a new one worth no problems, definitely a hardware problem! Return it!
Sent from my Nexus S using XDA App
michele72 said:
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
Click to expand...
Click to collapse
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
same issue was with Nexus 1. less responsive buttons. thats why there is a bigger gap between the buttons and the screen for galaxy S phones. i dont know why they did such a thing again with the nexus S. its like samsung didnt learn from anything from HTCs mistake.
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
I think this is true ...
I have an HTC Desire with AMOLED screen.
When I play a finger intensive game, like "SkyForce Reloaded", after some times, the touch is not registered.
Then I must stop for a while, or change finger
Try that, you will know what I meant.
But, I don't have issue with the back button on HTC Desire because it is a hardware button. I am just trying to explain about loosing touch registration because finger interaction on (s)amoled screen.
PS: SkyForce Reloaded is an old school shot'em up game where you control a little space ship with your finger, shooting enemies.
ll_l_x_l_ll said:
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
Click to expand...
Click to collapse
The Desire's digitizer is the same Clearpad 2000 which is used in the Nexus One (and quite a few others), the problem there is that it's pants.
Rusty! said:
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
Click to expand...
Click to collapse
lol, isnt called like that because it registers the heat from your fingers. thats why if you try to use a pen, it wont register . and thus. the screen is NOT resistive type "where it will recognize anything since its being pushed by force ? "
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Rusty! said:
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Click to expand...
Click to collapse
from your link
"A capacitive touchscreen panel is one which consists of an insulator such as glass, coated with a transparent conductor such as indium tin oxide (ITO).[7][8] As the human body is also a conductor, touching the surface of the screen results in a distortion of the screen's electrostatic field, measurable as a change in capacitance. Different technologies may be used to determine the location of the touch. The location is then sent to the controller for processing.
I got my Xoom (WiFi) yesterday... already noticing some weird touchscreen behaviour.
It seems to me that whenever the Xoom is laid down flat, there's a chance that the device will stop responding to touch presses properly. Instead of being able to press-and-swipe, it acts like I tapped the screen (eg, pressed my finger on the screen and then lifted it straight back off) or worse, it causes a screen press in completely the wrong position. When it starts happening, it keeps on happening, but picking the Xoom up and holding it vertical seems to fix the problem.
Half the time it seems fine laid down though, so I'm not sure if it's just coincidence that it stops working at the same time I put it down flat or not, or that maybe picking it up means my hand is in contact with the back of the screen and this somehow changes some sort of electrical variable in my hands that affects the touchscreen operation.
Anyone else seen the same issue? I'm thinking I may need to take it back but want to see if anyone else has experienced anything similar.
Chris.
ok.. judging by the lack of response on this, I may either be on my own or it's just something that nobody is noticing. I've been testing it a bit more - I wrote an app which can show each touch point on the screen so I can see how the screen press/drag is working. This is what I've found.
Holding the tablet upright, screen presses and movements are fine, however I've noticed that if I hold my fingers in the same place for a while, the touch points will prematurely end.
If I put the Xoom down on the couch, there is a strong likelihood that the touchscreen will become incredibly unresponsive. I have had it regularly show up phantom presses where touching one point of the screen makes it appear as if I have also pressed another point of the screen. I also cannot drag my fingers across the screen - the touch points stay where they are until I take my fingers off the screen completely, or they just disappear right away as if I tapped the screen.
When this happens, if I touch the side of the case with either a free finger or my other hand, the touchscreen starts working perfectly! Seriously! I'm not kidding, I've been messing with this thing almost non-stop for the past coulpe of days and it is consistently doing this. So - couch + little finger on side of case = working touchscreen. couch but no contact with metal case = malfunctioning touchscreen.
If I have the Xoom in Motorola's case, it seems to work fine. If I put it on a table, it's a bit buggy but generally works better than on the couch. Any sort of material seems to send it regularly into crazy mode. The only time I've noticed it doesn't do this is if I'm in contact with the device immediately before putting it down and then remain in contact with the screen.
Could some sort of static charge cause this? Is it possible that me touching the back of the case is effectively allowing it to 'conduct' electricity properly on the touch screen? I'm not all that familiar with how capacitative screens work other than I assume they measure capacitance from your fingers. Maybe a static charge could throw it off. Or maybe I have weird fingers.
Anyway, I'm pretty close to taking the Xoom back now. Just trying to figure out if it's actually faulty or whether they're all like it by 'design'.
sorry
need to post to remove my limitations sorry again
This could be a loose touch controller cable. Someone had similar problems and posted a how to fix this, search for it.
It happens with me too, it's incredible annoying when you are developing and the tablet is on your table for debugging..
Did you find how to fix it?
I have a serious unresponsive issue on my Xoom when charging. I've tried several different chargers, (all from Motorola) with no luck. Unfortunately all the ones I tried where at my house so I'm not sure if its a wiring issue in my house.
I also have a similar problem on my Droid Razr so I'm starting to think its definitely the wiring.
Anyone know about this issue or have any recommendations?
kiroiv said:
I have a serious unresponsive issue on my Xoom when charging. I've tried several different chargers, (all from Motorola) with no luck. Unfortunately all the ones I tried where at my house so I'm not sure if its a wiring issue in my house.
I also have a similar problem on my Droid Razr so I'm starting to think its definitely the wiring.
Anyone know about this issue or have any recommendations?
Click to expand...
Click to collapse
Thats weird.. i owned xoom n droid razr too but i dun have any iissue
It could be a wiring issue (try another house, I guess), but a lot of devices are like that where the touch screen stops being as responsive when it's on a wall charger.
hey guys, this is my first day here lol
so I wanna ask something regarding the touchscreen in my phone because I can't find any solutions anywhere on the net
I just replaced my touchscreen yesterday, it looks good, and it feels good
but then I realised something when I type
the new touchscreen isn't very responsive when I type/tap fast
then i tried something called Yet Another MultiTouch Test
turns out, everytime I tap fast on 2 different points, the touchscreen detects it as a swipe between those 2 points
so it doesn't register as taps, but a swipe
I already tried repairing through PC Companion, glove mode is off (but the weird thing is I can even touch the screen through 10 pieces of paper, and when I turn it on, there's no difference. hypersensitive?), touch & hold delay doesn't have anything to do with it (neither is pointer speed), and tap2wake is off
is this a software problem? or is there any chance that the service guy didn't install the screen properly? or is it just a defective screen?
Hey,
I replaced my Frame and Display with one from Aliexpress.
The LCD Quality is great, but I have similar touchscreen issues.
Mine has normal responsiveness, but has hickups while typing from time to time. It will swipe between two letters for example.
Rarely it also has ghost touches.
My theory is: something is either not grounded properly or shorted to ground by the flex cable, or it might have something to do with the frame beeing just ever so slightly bent and the touchscreen is under tension somehow.
Haven't had the time to rip the screen of the frame and re-adhere it, but that's what I'll try next.
Regarding the paper: My primary phone (Redmi Note 3 Pro) works through 8, so that's pretty normal.
Does enabling glove mode do anything for you? Does double tap to wake work?
For me, both of those don't work.
playitlouder said:
Hey,
I replaced my Frame and Display with one from Aliexpress.
The LCD Quality is great, but I have similar touchscreen issues.
Mine has normal responsiveness, but has hickups while typing from time to time. It will swipe between two letters for example.
Rarely it also has ghost touches.
My theory is: something is either not grounded properly or shorted to ground by the flex cable, or it might have something to do with the frame beeing just ever so slightly bent and the touchscreen is under tension somehow.
Haven't had the time to rip the screen of the frame and re-adhere it, but that's what I'll try next.
Regarding the paper: My primary phone (Redmi Note 3 Pro) works through 8, so that's pretty normal.
Does enabling glove mode do anything for you? Does double tap to wake work?
For me, both of those don't work.
Click to expand...
Click to collapse
regarding tap2wake, it works
but turning glove mode on/off doesn't seem to make any difference, the weird thing is the phone still works with gloves even though glove mode is off, so turning on tap2wake is a bad idea because it detects touches through my pockets
and yeah, my lcd quality is great too, heck I gotta admit I like this more than the original
so I went back to the guy that replaced the screen, asked him to see what's wrong with it and maybe rip the screen and re-adhere it like you said, but he keeps insisting that "it's normal because there is no way it can match the quality of the original screen"
so yeah, there're no other way than to disassemble it by myself or go somewhere else and risk it getting worse than before
I have had this phone for one week and unfortunately have a problem with the small display on the cover. The display intermittently crashes and you are no longer able to see the time, charge status, signal strength, or any notifications without restarting the phone. Interestingly the crash does not affect the display of charging info when it is on the wireless charger. I am working with Samsung to get this resolved and they have assured me that they will replace the phone if necessary. So far they have tried wiping the cache, and having it re-imaged at one of their authorized repair sites with no success. Just wondering if anyone else has seen this issue or have an idea about what could be causing it. BTW...... I really love this phone otherwise.
terrylmorris55123 said:
I have had this phone for one week and unfortunately have a problem with the small display on the cover. The display intermittently crashes and you are no longer able to see the time, charge status, signal strength, or any notifications without restarting the phone. Interestingly the crash does not affect the display of charging info when it is on the wireless charger. I am working with Samsung to get this resolved and they have assured me that they will replace the phone if necessary. So far they have tried wiping the cache, and having it re-imaged at one of their authorized repair sites with no success. Just wondering if anyone else has seen this issue or have an idea about what could be causing it. BTW...... I really love this phone otherwise.
Click to expand...
Click to collapse
I have observed the same issue. I've noticed that it recovers eventually but it is annoying as well. I called the premier service but they have not acknowledged it is a software bug yet. They had me factory reset but I am still observing the same.
I can also confirm it is not due to the case they ship with, nor the leather case, or finger grime that may be conflicting with the capacitive sensor. The rest of the phone knows the main screen is closed. My suspicion (speculation) is that it is the software as the cover display is really the only new hardware portion, in regards to most of the components from S10 parts bin, or Fold screen tech which has been pretty mature from a design standpoint.
Love the phone, hope they they can resolve this in an update sooner or later. Please let us know if its common to all.
Thanks.
I have the same issue. Been using the phone for about 12 days and the cover screen goes bonkers. It will appear some time but only clock and battery life, can't use it for notifications nor calls nor selfie camera. Plus open phone to answer is not functioning
This is my second Z-Flip - had the original one on release day and now the 5g version. Yesterday, out of nowhere (for the first time on either phone) the cover screen went blank. It works still (I can change songs and answer calls, for example) but the screen is black. This is 100% a software issue. Called Samsung 'premier' which puts you in the line for normal support, when they pick up they transfer you to premier (makes no sense). They suggest a factory reset. Odd thing is 2 calls today actually showed on the display. No rhyme or reason. I have tried powering down, restart, and safe mode. Very frustrating.
I'm also having this issue, I had a different issue in the past where the phone would not recognise when it was opened or closed and just behaved like a regular smartphone with screen on off. The cover screen also came on at the same time as the main screen so basically the phone thought both were one display.
This time I am getting the issue as above, the screen is black, pressing power does not bring it up (always, sometimes it will randomly show and I can use it, before a factory reset I just did it wouldn't be functional as touch only worked halfway, I could drag it left or right but it would just stay where it was, thinking my finger was still on it.) if I press the power repeatedly sometimes it shows, sometimes it shows offset so only half the display lights up and has moved everything to that side and cropped it. It's completely a software bug, my phone has no scratches or dents and is in great condition. It's a newish model as my original Z Flip got replaced by my network by a 5G model.