Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
Free Man said:
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
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Click to collapse
I had this problem with mine, it was just to send it to their lovely repair center through the dealership since I still got my Warranty, they exchanged the front panel, witch senses the touching. Depending on where in the world you live you should be able to by a separate one, or get it repaired by them. I hope it solves for you...
Thanks, I am well out of the 1 year warrant and in the US, which is not even where this phone was originally warranted so there is no chance of that.
I believe the cost of repair outside of warranty, and the time it would take that I would be out of my phone would not be worth it. I am hoping that I could purchase a replacement screen and repair it myself...Anyone have any direction here to do so?
Let me clarify something in regards to the malfunction. The screen itself is still visible and I can see everything as I would normally on a fully functioning lcd screen...The screen simply does not respond to any touch!
Touch Screen stop
hi i install the wwe-hero-3g and it stop it say"Tap the screento setup the windows" my phone is a at&t 8525 so what can i do.
i have the exact same problem. makes the phone useless
Hi try getting into the screen set up, ie where you tap the screen on first boot. You can use the program "mymobiler" to operate the screen through the computer.
Hope this helps!!
Same ****..
Have the same silly situation. Can´t even install the above program as it is impossible to respond "yes" to question about installing.
Have just ordered a replacement digitizer from this source:
http://www.chinaontrade.com/advanced_search_result.php?keywords=htc+digitizer&categories_id=
Don´t know if I will be able to fix it and I have also ordered a new Iphone as
I´m getting tired of all the problems with my loved Touch Cruise.
Related
i purchased g1 from ebay, right from day1 the screen does not respond properly in fact most of the times. i need to reset soft one to at least g1 working. i upgraded to jesusfrake adp1.1 but issue is same. looks like a s/w bug or problem as if it were a h/w problem it would not have worked at all. if iam lucky it works like a charm but stops responding once i get some sms/email alert or install any app from market. can someone help here!!
Have you already tried reflashing the firmware? If not, do that. Otherwise, why don't you contact the person you bought the phone from. It sounds like it may be a hardware problem which might be why that person was selling it.
i did flash everything from bootloader to firmware to rooting. but problem remains same...it works for 5 minutes and again screen stops responding but trackball is active....right now iam on latest JF formware..
is anyone facing a simillar problem??? any work arounds....
Sometimes my home screen goes completely blank on me and seems nonresponsive for about 30 seconds. Can be pretty annoying. It seems to happen when I'm switching from an app to the home screen.
Contact HTC directly and ask for an exchange or something. All G1's have been out for less than a year and so they should be covered by warranty.
I put a new screen protector on my G1. I noticed that it had a bad reaction with the touch and I took it off. After I took it off, my touch screen got much worse. It was very jumpy and unuseable. There was a practically invisible film on the screen (couldn't even really feel it. I took a little bit of soap on a lint free cloth and wiped the screen down and let it sit for just a minute (to soak any residue) and wiped away. My screen worked perfect after that.
I was ready to call in for a replacement.
could it be a bug as if it were a hardware problem it would prevent touch screen responding at all!!!
i downgraded to rc 30 and rooted the phone, now its working like a charm!! strange though.......
Greetings.
I woke up this morning and my HTC touch pro wasn't at the usual place(my desk) so I call the phone to see where it is and it appears it was at a part of my bed where there's a piece of iron.
The screen is scratched pretty bad and the screen wasnt touch sensitive anymore when I was trying to move around in it.
Then I decided to restart the phone to see if that would help but the phone won't even boot up anymore.
Anyone know what I could do to get it to work again?
Also, where I could buy a new screen/how much one costs.
Thanks
Bump.. this is important :S
Thats weird that it won't even turn on. If it won't turn on it seems like something more serious that just the touch screen. If I were you I would try to get warranty replacement since its just scratches. If the touch screen were cracked then you'd be out of luck with warranty replacement.
I tried to buy a screen too but I gave up after I found out that the total amount is around 100 Euros to replace the screen and buttons...
And yes, it's weird that you could call your phone, but didn't manage to start it after reset. you definitely have to take it to service.
Try taking out the battery for like 10 minutes and putting it back in. Then Reboot...
Hello everyone,
Today i installed my parrot bluetooth carkit. And after i connected a couple of times my phone became unstable.
So unstable that i'm not able to tap the screen.....
I don't know what happened due that i have hard resetted the phone a couple of times and even switched from m-rom to energyrom 3.0 with the same results.
Only one thing that was strange is that the touch pro start up screen with the red characters in the right bottom.
That after i flashed m-rom to energy rom that the touch pro characters in the middle were still different like the way that are made in m-rom. With the addition : powered by m-rom
So this means that the phone doesnt format his core
Help please give me any advice.
UPDATE:When backlight is dimmed, it will be bright if i touch it once. Afterwards it will maintain the same.
I have tried several roms and tried to restore my SPL aswell, without any results till now.
I'm getting desperate now. Due that i stays in the screen of ALLIGNMENT, so i'm really not able to start up anything from now.
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
I have a OIL spot in the screen when i keep it in bright light.
This could be occured when the phone was inside my bag during my beach visit.....
I guess the phone turned liquid by the sun....
Does somebody ever experienced the same issue?
fone_fanatic said:
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
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Click to collapse
I have a oil spot, and the raster of the phone with little dots in visible in the ligt.
I have made a repair order at HTC.
Which didn't satisfy me at all!
They told me that it is not covered by warranty. I was shocked, this will cost me around 70 euro to fix, and my shop warranty is still valid. So i called the shop to explain this.
And they said if this is not caused by a user, we will change the phone, but first we what to have a diagnose from HTC.
So i decided to let HTC pick up my phone . They will have a repair time of 5 up till 10 days.
That's fair, but i'm not really happy with this situation. Because i think that the screen is the most harmful component. And this means that if this part fails that my phone becomes obsolete.
I will post my conclusion after i got my phone repaired.
I will return to the STOCK spl and the original rom just for warranty purposes.
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
fone_fanatic said:
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
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Click to collapse
Nope nothing happened at all.
Thats the strange thing about this situation.
I was in the shadow of the sun and the bags were only filled with clothes. So it didn't drop or something else.
I was able to use my phone during the day.... and was getting more unresponsive during the time that went by.
So i will not accept any blame of myself, due that i have a warranty of 1 year from the factory which will not cover your display :S
But also have the store warranty... So i told the store that i will return the phone if there are any costs.
The store told me that they will wait on the diagnose of HTC which i have sent it to myself to reduce the time.
If the diagnose tells that it's not my fault, then i can return my phone probably.... He couldn't promise it due that i want to see the diagnose first.
So I will wait on HTC's conclusion.... And i'm afraid that they will try to blame me for it....
They better not I will be a pain in there arses
Hello, I have exactly the same problem. After flashing from energyrom 3.0 to Aurora, a few hours later, i couldn't get my phone out of lock. (slide a button to the right or left on your touchscreen)
I tried a soft reset, but the phone started up with the same locked screen. So, i tried a hard reset. From that moment on i got stuck at "align screen". I ve flashed several times with several ROM's but nothing. (by the way, whatever rom i install, the first screen always says: Energyrom by NTGZ28)
I used the trick to paste welcome.not on the micro card, to bypass the align screen. That works, but the touch screen doesn't work. I 've removed the protection of the screen, but that doesn't make a difference either. My device didn't fall, came into contact with water or anything that could harm the thing. Oh, when the backlight is dimmed, the screen reacts to tapping it. Please help me out ??
resolt the issue. Because of a lot scraches (spelled ok?), i removed the protective screen. When i put the new screen on, everything worked !
hivesnl said:
I have a OIL spot
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Click to collapse
i had does as well and then touch screen stopped working..
had to replace digitizer, unfortunately had to replace LCD screen and digitizer at the end (was not able to separate digitizer from LCD)
I don't know if this was ever fixed but I just bought the HD2 off a friend and i saw it work for him but when i received it, it boots up normally, but then when i try to touch the screen, nothing responds except for the actual buttons. It seems to be running fine, just the screen doesnt respond to anything. No warranty. Is there a fix?
It sounds like the digitizer may be busted... You could consider trying to replace it yourself but it's a tricky business, especially when some models of the Leo require soldering to get the new one on
You could also try a different ROM. To be honest though, I would ask for your money back, as it's not in the condition you wanted.
I am wondering if this truly is a digitizer issue. This happened to me the other day. I reflashed my nand rom, and it eventually "woke up" and started working fine after about an hour.
Very strange, indeed. I'm hoping it is a software issue and that my digitizer is not failing...
love to hear some more thoughts on this!
I also have this issue, but when I press the screen very hard (very very hard) or when I press the end call button continuously then it works all again.
Same thing here. I got my HD2 since last March. It works really well until recently. If I let it sleep, the screen would not respond at all when if I wake it up. Luckily, it still under warrantee so T-mobile will replace a new one for me.
Hello...I'm really not sure where to post this question so, if I'm in the wrong place I apologize! Anyway, I have a Samsung Transform that the touch screen completely stopped working on and I cannot figure out what to do with it. The qwerty keypad works and allows me to partially get to things but, like I said the touch screen does not work at all (including the menu button, home button, etc). The screen is in great shape cosmetically and the phone has only been used a few months. The only questionable thing that has ever happened to the phone was that my baby got a hold of it about a month ago and got a little bit of saliva in the back. I took the battery out and thoroughly dried it and it has worked fine since so I don't think that's an issue). If anyone can steer me in the right direction or knows how to repair this issue please let me know (private message is fine too!). Thanks!
sstuart said:
Hello...I'm really not sure where to post this question so, if I'm in the wrong place I apologize! Anyway, I have a Samsung Transform that the touch screen completely stopped working on and I cannot figure out what to do with it. The qwerty keypad works and allows me to partially get to things but, like I said the touch screen does not work at all (including the menu button, home button, etc). The screen is in great shape cosmetically and the phone has only been used a few months. The only questionable thing that has ever happened to the phone was that my baby got a hold of it about a month ago and got a little bit of saliva in the back. I took the battery out and thoroughly dried it and it has worked fine since so I don't think that's an issue). If anyone can steer me in the right direction or knows how to repair this issue please let me know (private message is fine too!). Thanks!
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Click to collapse
Could possibly be a software issue, but it sounds to me like the digitiser. It's an overlay for your screen that registers the presses. You can get replacements, and it's not uncommon for them to just stop working randomly. It may be as simple as opening your phone and reconnecting the digitiser cable (or even giving the plug a wiggle), but this will void your warranty if you have one.
Good luck!