Hey folks. Over the last couple of weeks I have developed a dead spot on the lower left hand corner of my screen (right in the middle of the graffiti text box). It works fine for all functions except a single click (selecting something or making a period). To do so you have to press down quite hard. I am using a screen protector (and always have), so I am not sure what could be the problem other than a defective unit. I changed the screen protector to see if it made a difference, but it did not. Before I contact HTC, you guys got any ideas? I hate to lose my device for a repair period.
Have you tried a soft and hard reset? Other than these two, the way you described the condition of your unit, it seems you really have to send it back for repairs.
Hi there !
It is better to send your set back to Htc for repair or warranty claim , if you try something else you might just void your warranty which is worse . I 've heard before for laptop screen , some expert use some heavy duty magnet to suck out the black spot or white or blue spot , i think . Please check and ask properly before you use magnets or else again void warranty claim - ok ?
Thanks for reading - jimmunsw
Dead pixels
It looks like dead pixels. If you bought it within a year you can send it back and they will replace it for a new one at no charge.:good:
Hi All... Been a while since I posted here on XDA and hoping for some assistance.
My S6 recently seems to have an issue with the screen (mainly on whites) where there is a dark streak that runs vertically on the left side of the screen from top to bottom and slightly to the right on the bottom (makes an L shape) that seems to ONLY be noticable in NATURAL light.
What I mean is under any lamps or fluorescent lighting it is not noticible or very minimally but as soon as it's in the sun it's as plain as day.
I've taken screen shots of the issue and even in the screenies, it's only noticable in natural sunlight and not in "fake light" so I don't know if posting a screen shot will help but I have none the less.
Has anyone e else had this issue and if so has there been a way to fix it?
I'm wondering if anyone else has this same issue and if so has anyone been able to fix it?
Please let me know...
Thanks,
Hey, I am currently using my galazy s6, I watched your screenshot but actually, even when I am in sunlight I cant see a problem, so the problem is in your screen itself and when you take a screenshot and send it, no one can see it ( like when your screen is cracked.) So your screen might be faulty, I think you need to go to where you purchased it and hope for replacement.
Thanks for the reply. Ya... I've gone back and they have seen the issue but if course since I've had the phone for more than 2 weeks they won't do a replacement on the phone and want me to send it for manufacturers warranty. I even have the extended warranty that I pay 10 bucks a month for but NOW they told me that if I want to use that I would have to pay a 250 dollar deductible for a replacement...
I just don't understand why it's only noticible under sunlight?...
I've got to the conclusion that my S6 have some screen glass 'problems'. Whenever i tilt it the colors change a little, from that yellowish white it goes to some blue accent; and also the botton of the screen is more white then the top. This is very noticeable indoor with brightness on auto, at the outside i don't really notice some of these 'problems'... I know that all of these things are specific to the amoled category but sometime it's irritating.
I've send an email to the carrier from i bought the phone and they told that the phone will be send in service; and replacement its not possible(i have bought the phone online).
My question to you, should i send the phone to the service ? I mean, it is two weeks old.. will it be the same after a screen replacement ?
I'm knox tripped also but i think this it's not gonna be a problem since it's a hardware issue.
Thanks for your time.
bandy17 said:
I've got to the conclusion that my S6 have some screen glass 'problems'. Whenever i tilt it the colors change a little, from that yellowish white it goes to some blue accent; and also the botton of the screen is more white then the top. This is very noticeable indoor with brightness on auto, at the outside i don't really notice some of these 'problems'... I know that all of these things are specific to the amoled category but sometime it's irritating.
I've send an email to the carrier from i bought the phone and they told that the phone will be send in service; and replacement its not possible(i have bought the phone online).
My question to you, should i send the phone to the service ? I mean, it is two weeks old.. will it be the same after a screen replacement ?
I'm knox tripped also but i think this it's not gonna be a problem since it's a hardware issue.
Thanks for your time.
Click to expand...
Click to collapse
If you're knox tripped, then good luck. You still have warranty (in EU at least) but got to fight for it.
I got pink dots all over my front camera (getting worse and worse) and Samsung say the reason of the pink dots is cause of root, even tho there is documentation for it being a hardware issue on SG6.
So well, if Samsung can get you to pay for the repair in any way, they will.
I wouldn't bother. A repair will come back the same or worse.
Colour shift is normal but still one hundred million times better than any LCD. The white balance is AMOLED all the way and they ALL do it (on S6 and note 4).
I would learn to live with it.
Does anyone have a pink tint to part of the screen? I know the Galaxy s6 had a bad problem with this. I'm hoping it's been solved in this generation.
http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
My Verizon S7 just starting displaying this problem. Bringing it back to Best Buy ASAP today.
Neo-Nemesis said:
My flat S7 has a bad screen too : Pink / Green color shift from top to bottom...
I already had this problem with 3 different S6 so I'm really disappointed the issue is still present with the S7. Got a RMA but it may takes 3 weeks for a replacement thanks to the ****ty consumer service in my country .
Here is a shot of the problem (the 2 shots are the same I have just augmented contrast on the second one to clearly see the problem).
http://imgur.com/a/aThlj
Click to expand...
Click to collapse
I'm quoting myself from another thread. Still an issue... I'm waiting for a replacement model right now and I hope the screen will be good.
Yep, I've got this issue. Pink tint at the bottom of the screen. The only negative of an otherwise faultless phone. I kind of wish it had an IPS LCD, seems these AMOLED screens are very inconsistent with colour. At the moment it's not TOO bad but I'd prefer a uniform display. Didn't have this issue with the S6.
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
TML1504 said:
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
Click to expand...
Click to collapse
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
I absolutely agree with you guys. We are paying a significant amount of money and we expect it to be perfect.
Kudos for keep trying @TML1504. Hope you get a perfect one this time.
Are you buying this from a local store or a online seller? Because all local stores in my country will ask too much question if I approach them for replacement since it's a silly issue related to display, software, speaker, camera. Mostly likely it will end up in a pointless argument from their side and they consider the issue under warranty only. Speaking based on my earlier experiences.
Are the screen tint issues happening straight out of the box or do they develop over time?
Are you guys noticing it when the display it tilted or even in straight position?
I got a replacement unit yesterday, but had to wait almost 4 weeks for it. Didn't get a DOA replacement at the store, because the store manager didn't see the yellow tint. This new unit has slight pink tint on the top part of the screen. Gonna wait till thursday and decide if I'm gonna change this one. Probably not, because with my luck I have to change phones too many times, and the store manager doesn't want/or can't see the problem.
Maybe I'm gonna forget and get used to this screen, because it's little bit better than the first unit. Driving me crazy that Im so sensitive to this kind of things
Lähetetty minun SM-G930F laitteesta Tapatalkilla
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Duddyroar said:
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Click to expand...
Click to collapse
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
Really you are that new with this? its all samsung standard horror story...they are all different they all suck
galaxy s7 screen problem
same here i preordered a galaxy s7 and after 1 week of use i started noticing some color shiftiing when i'm in a dark room the auto brightnes turns the light down
and i start noticing ( especiallly in grey, grey dark and green dark cloros ) that the left side is brighter than the right side .
it's like a wave of light from the bottom left to the upper left of the screen this is really annoying when using a grey theme for example .
i compared to a galaxy note5 and s6 and they also have the same problem but in different parts of the screen.
i can't return it cuz the people in samsung want notice the problem. and they will tell me there's nathing wrong with it so i'll keep it until next year.
and by th way i had the same problem but it was pink on the right side whit my s6 last year and i changed the display twice under waranty, the third try i've got a farely good display.
maybe the next year i'll buy an iphone.
ayamgoreng said:
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
Click to expand...
Click to collapse
Yep, picked up and replaced by Samsung UK within five days. New unit had a perfect screen
I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
sasa90 said:
I am having my phone for 8 months now and few days ago I started to notice burns on the upper sides of the display. It is easiest to notice it on white screen even still they are not so obvious but noticeable if you look carefully. So does anyone else have the same problems and is it covered with warranty from HTC coz I bought phone over HTC official site?
Click to expand...
Click to collapse
+1 i got same thing since one week after used my phone for 9 month !!!! i went htc they said need to replace phone screen also there is no warranty for it ??
Same problem here.. Since I bought the phone online from HK and I am in the Middle East, the warranty is not covered. Such a bummer!
Guess I have to look for after market replacement screens.
Let me know if you find any solution.
This is the ips bleed thingy tons of u11 got, unfortunately it's very frequent with ips panels and many brands don't consider this as a fault unless its too big