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I got my phone a few days back and on full brightness I notice backlight bleed at the top left of the screen. It isnt very noticible but is nevertheless annoying. My computer LCD also has bleed at about the same spot so I know LCD's do have this problem but I am not sure if the nexus S is supposed to have it.
So anyone else has backlight bleed? Can I and should I claim warranty on this? If I claim warranty I should demand a replacement instead of repairing and putting a new LCD in it right? My phone is barely a few days old.
I have 3 dead pixels as well.
Seems like I have corner bleed as well with full brightness. Please someone comment on the quality of the i9023 display? I know dead pixels are pretty common and they dont really bother me. But I am kinda disappointed with the backlight uniformity.
That should be plenty to get you a new screen or a refurb phone. I don't have any screen bleeding on my i9023 and the SC-LCD is exceptional. Have a chat to samsung or your carrier while it's still brand new.
I don't have it. Get it replaced
Okay guys will go to the service center. I hope they accept it without much hassle.
Now as for refurbish phone, why should I be getting a refurb phone? My phone is less than a week old.
From memory, Samsung's policy doesn't involve getting you a brand new phone. They'll give you a refurbed one or change out your screen (most likely). However if you've bought it from a reseller or service provider, they might be able to offer you a new one no hassles. It all depends really, and i've not gone through it to really comment.
Just remember if you end up sending it in, don't put the back cover or battery in there and unroot and relock bootloader just in case. If you're lucky you'll get an extra back cover and battery for your troubles.
Harbb said:
From memory, Samsung's policy doesn't involve getting you a brand new phone. They'll give you a refurbed one or change out your screen (most likely). However if you've bought it from a reseller or service provider, they might be able to offer you a new one no hassles. It all depends really, and i've not gone through it to really comment.
Just remember if you end up sending it in, don't put the back cover or battery in there and unroot and relock bootloader just in case. If you're lucky you'll get an extra back cover and battery for your troubles.
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I dont have the phone rooted so thats not an issue.
I bought a sim free nexus from samsung distributor in my country. I really didnt know about this samsung policy it really stinks if true.
I dont have time to get the LCD replaced as I am leaving town next week and it kills resale value as when you sell the first thing the other person asks is if it's been repaired.
I will call the distributor tomorrow to see what "policy" they have regarding this. If I get new phone then good otherwise I will just keep using it. The problems with my LCD can only be seen with a keen eye so I really dont think it would cause a problem when selling the phone.
You'll probably be expecting a 3 - 4 week turnaround time if you send it to them (unsure about service centers and what powers they have in this) and you can have a read here. Luck of the draw most likely.
I just checked a friends iphone 4 and even that didnt have a very uniform screen at full brightness. Are you guys really sure you cannot see any bleed at full brightness in a dark room?? Not many LCD's are capable of that atleast the corners will be a bit more bright. And to be fair the nexus LCD does get really really bright on full brightness.
I think I can live with this since I barely use the phone on full brightness.
And I also searched about dead pixels, it seems many screens will have atleast one or 2 if you notice hard.
Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?
http://forum.xda-developers.com/galaxy-s6/help/phone-please-try-thispossible-screen-t3072949
I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?
BlameUREdiction said:
I have found exactly the same issue on mine. But it's only noticeable in direct sunlight it seems. At present it isn't a deal breaker for me but it's certainly a bit odd. Surely it's a little early for screen burn in?
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it's not burn-in, it's seeing through the screen to the assembly
Same here, Vodafone spain. Galaxy s6 black
ingenious247 said:
it's not burn-in, it's seeing through the screen to the assembly
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+1.
It's not screen burn in. It's the metal chassis behind the screen which you are seeing., which is only visible in direct sunlight.
Ok but is that normal?I have the same issue and at the store i notice the same issue on one new-out of the box device.Should we replace our device or this is normal?
I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.
PerryRhodan said:
I started a thread to this issue yesterday. Because I didnt saw this one.
Just replaced my phone because some issues with the display, flash led and this problem.
Think my replacement will have it, too.
For now I cannot anwer me the question if it is suitable to accept this for a phone in this price segment. The summer is coming and the issue will be there on a lot of days.
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I think i will not settle for a phone at this price range and this stupid issue and i think that nobody should. I will just pick up Note 4 with Exynos if this issue is not resolved with the 3rd s6 device.
Me too.
On a teardown from ifixit you can exactly see the unit that creates these frame.
Thank you very much! I also experienced this on my Galaxy s6. I ordered a replacement and also noticed it.
Just to let you now guys.I tested 4 new s6 devices and all of them had this issue!!!This is a big thing and nobody is making the real fuzz abou it.So i picked up Note 4 with Exynos.Do not buy s6, wait for month of two just so they can resolve this.
I think it is a design problem and there will be no fix for it.
If that is the case, then ppl should make a big deal about it.I don not have this phone anymore but I would like to help if this issue continues.I will contact samsung via facebook and see what we can do.
I got my replacement yesterday and yes, the problem still exists. The phone is from Vietnam, 04/15/15.
The story goes on. After Amazon Germany stopped selling the black 64 GB edition I replaced my one against the white 64 GB. This one shows the frame on any background. Not only white. Only on very dark ones there is no see.
And I can see it under normal light conditions. Not only sunlight.
A very very very bad Display.
Why is it just this quiet about the issue? It's not less ugly like the flash LED or the wiggling home button issue.
My S6 (Germany; Mediamarkt) doesn't seem to have a a burn-in.
http://www.directupload.net/file/d/3982/wj6uc78e_jpg.htm
Try this in direct sunlight please with max brightness.
It is not a real burn in. It is a frame of a used component that Lays direct under the display.
Real screen burnin
We were at the Verizon store today and noticed that all the Edge phones had real screen burn in. One had the Verizon logo burnt into the screen that you could see clearly from within any app with a white background. We used chrome and a normal web page to show the employees of the store. The galaxy s6 egde had some sort of Verizon demo bar burnt into it. It seems to be a problem with the screens. I googled for it and found this thread. I am surprised this hasn't become a serious problem for Samsung yet.
xeni said:
Anyone else notice what seems like to be a screen burn in on their Galaxy S6 (non-edge). I was outside today in direct sunlight for the first time and I pulled up google chrome (white background) and I noticed dark gray lines as depicted by the red lines in the pictures. Just curious if anyone else has this?
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Click to collapse
Had a very bad screen burn in my S5 - i could actually see the title of the email app i have to use for work on a white screen without sunlight (title of the app is ALWAYS at the top when working in the app). Now had the S6 since it has been out and starting to see the same issue. Spoke with Samsung about this and they stated that the S4, S5, S6 and all Note devices are capable of getting screen burns with High Contrast imaging or lines. They said they could replace my screen but i would be without a device for nearly a month, and the carrier will not complete a warranty because the device still functions perfectly.
THANKS SAMSUNG!
Hi All... Been a while since I posted here on XDA and hoping for some assistance.
My S6 recently seems to have an issue with the screen (mainly on whites) where there is a dark streak that runs vertically on the left side of the screen from top to bottom and slightly to the right on the bottom (makes an L shape) that seems to ONLY be noticable in NATURAL light.
What I mean is under any lamps or fluorescent lighting it is not noticible or very minimally but as soon as it's in the sun it's as plain as day.
I've taken screen shots of the issue and even in the screenies, it's only noticable in natural sunlight and not in "fake light" so I don't know if posting a screen shot will help but I have none the less.
Has anyone e else had this issue and if so has there been a way to fix it?
I'm wondering if anyone else has this same issue and if so has anyone been able to fix it?
Please let me know...
Thanks,
Hey, I am currently using my galazy s6, I watched your screenshot but actually, even when I am in sunlight I cant see a problem, so the problem is in your screen itself and when you take a screenshot and send it, no one can see it ( like when your screen is cracked.) So your screen might be faulty, I think you need to go to where you purchased it and hope for replacement.
Thanks for the reply. Ya... I've gone back and they have seen the issue but if course since I've had the phone for more than 2 weeks they won't do a replacement on the phone and want me to send it for manufacturers warranty. I even have the extended warranty that I pay 10 bucks a month for but NOW they told me that if I want to use that I would have to pay a 250 dollar deductible for a replacement...
I just don't understand why it's only noticible under sunlight?...
Does anyone have a pink tint to part of the screen? I know the Galaxy s6 had a bad problem with this. I'm hoping it's been solved in this generation.
http://forum.xda-developers.com/galaxy-s6/general/getting-replacement-s6-due-to-screen-t3074865
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
My Verizon S7 just starting displaying this problem. Bringing it back to Best Buy ASAP today.
Neo-Nemesis said:
My flat S7 has a bad screen too : Pink / Green color shift from top to bottom...
I already had this problem with 3 different S6 so I'm really disappointed the issue is still present with the S7. Got a RMA but it may takes 3 weeks for a replacement thanks to the ****ty consumer service in my country .
Here is a shot of the problem (the 2 shots are the same I have just augmented contrast on the second one to clearly see the problem).
http://imgur.com/a/aThlj
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I'm quoting myself from another thread. Still an issue... I'm waiting for a replacement model right now and I hope the screen will be good.
Yep, I've got this issue. Pink tint at the bottom of the screen. The only negative of an otherwise faultless phone. I kind of wish it had an IPS LCD, seems these AMOLED screens are very inconsistent with colour. At the moment it's not TOO bad but I'd prefer a uniform display. Didn't have this issue with the S6.
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
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i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
TML1504 said:
i have to exchange my amoled phones ALWAYS a few times (ordered my 5th S7 Edge today)!
i wrote a few threads regarding this, i also sent a message to displaymate (because they test "cherry-picked" devices, and do not mention this), see here: http://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
1st: display not good compared to second device
2nd: the device i use now. very good viewing angles and no tint, BUT: left side of display is darker then right side
3rd: display strong yellow tint
4th: display almost good, slight yellow tint. would take this, BUT: front cam takes blurry pictures compared to other devices...
5th: ordered today!
you may think i'm a hypocrite or have OCD, but it makes me mad that a 800EUR device has such flaws!!!
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AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
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I absolutely agree with you guys. We are paying a significant amount of money and we expect it to be perfect.
Kudos for keep trying @TML1504. Hope you get a perfect one this time.
Are you buying this from a local store or a online seller? Because all local stores in my country will ask too much question if I approach them for replacement since it's a silly issue related to display, software, speaker, camera. Mostly likely it will end up in a pointless argument from their side and they consider the issue under warranty only. Speaking based on my earlier experiences.
Are the screen tint issues happening straight out of the box or do they develop over time?
Are you guys noticing it when the display it tilted or even in straight position?
I got a replacement unit yesterday, but had to wait almost 4 weeks for it. Didn't get a DOA replacement at the store, because the store manager didn't see the yellow tint. This new unit has slight pink tint on the top part of the screen. Gonna wait till thursday and decide if I'm gonna change this one. Probably not, because with my luck I have to change phones too many times, and the store manager doesn't want/or can't see the problem.
Maybe I'm gonna forget and get used to this screen, because it's little bit better than the first unit. Driving me crazy that Im so sensitive to this kind of things
Lähetetty minun SM-G930F laitteesta Tapatalkilla
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
Duddyroar said:
Same issue here. Been speaking to Samsung's UK arm on Twitter and they say to take it into my local store (even though it was bought elsewhere). My worry is that I'll make the trip and be told there's nothing wrong.
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so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
AudiS2 said:
No pink tint on my S7, but the screen is not uniform. Bottom right corner is what it's supposed to be, with white background, but the upperpart has a yellowish tint to it.
Going crazy with these AMOLED screens, because last time I tried to buy a S3, I had to cancel my purchase after 3 units. They all had the same problem and I really tought, that Samsung could produce good screens after so many years, and because this isn't that much different with S6's screen
Click to expand...
Click to collapse
Really you are that new with this? its all samsung standard horror story...they are all different they all suck
galaxy s7 screen problem
same here i preordered a galaxy s7 and after 1 week of use i started noticing some color shiftiing when i'm in a dark room the auto brightnes turns the light down
and i start noticing ( especiallly in grey, grey dark and green dark cloros ) that the left side is brighter than the right side .
it's like a wave of light from the bottom left to the upper left of the screen this is really annoying when using a grey theme for example .
i compared to a galaxy note5 and s6 and they also have the same problem but in different parts of the screen.
i can't return it cuz the people in samsung want notice the problem. and they will tell me there's nathing wrong with it so i'll keep it until next year.
and by th way i had the same problem but it was pink on the right side whit my s6 last year and i changed the display twice under waranty, the third try i've got a farely good display.
maybe the next year i'll buy an iphone.
ayamgoreng said:
so did you manage to get replacement ?
mine has slight (1mm) pink tint in the top.
I bought online and don't want to waste money on send+return postage just to get "there's nothing wrong with it"
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Yep, picked up and replaced by Samsung UK within five days. New unit had a perfect screen
Hey. Do u also have problem with sgs8/8+ and their red screen or even pink ??
On the internet i can see that many clients has this problem and samsung says that "this must be like it is"... so ?
Do we have #PinkGate??
My samsung have also redish whole screen.
Nothing ? No one ?
Yeah, i returned mine. Top half of screen was red. Bottom half was green. Any screen mode other than adaptive just made it worse.
Dud u get new one without this crap ? Or u just wanna cash back ??
I've exchanged 4 with my cell provider before getting a perfect one
Was just about to post a similar topic, think I'm going to be taking this one back today, my first one had a red hue down the sides and this one appears to have a pink lower half that I am trying to live with but cannot...
My first one was perfect but it had broken speaker. Then had to try another two to finally get acceptable one. Not perfect, it goes pink-ish on specific angle, but it's not that bad. I really suggest to buy those phones in store so you can check it and save yourself some time.
this problem was addressed and fixed by an update as far as i know...
RockyAJ said:
this problem was addressed and fixed by an update as far as i know...
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It's a hardware problem, so it can't be fixed by software. All the update did was allow you to mess with the RGB sliders and it's only available in the "Adaptive Display" mode. This option doesn't help if your display has multiple different hues such as a top reddish hue and a bottom greenish hue. It also is in "Adaptive Display" mode which is the least colour accurate mode.
This is a well-documented issue, like anything AMOLED, there can be a lot of variation from panel to panel. You should be able to go to the retailer and swap it out.
kotaro_14 said:
It's a hardware problem, so it can't be fixed by software. All the update did was allow you to mess with the RGB sliders and it's only available in the "Adaptive Display" mode. This option doesn't help if your display has multiple different hues such as a top reddish hue and a bottom greenish hue. It also is in "Adaptive Display" mode which is the least colour accurate mode.
This is a well-documented issue, like anything AMOLED, there can be a lot of variation from panel to panel. You should be able to go to the retailer and swap it out.
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So it was just another"marketing stunt" by samsung.mine doesn't have it but reading about it when I first got my s8+,thought it was a software problem.thanks for the clarification
On my third S8+ due to pink hues on the display. My fourth should be delivered on Monday. Fingers crossed that it has a good screen and won't have to be exchanged.
pieces of cake said:
On my third S8+ due to pink hues on the display. My fourth should be delivered on Monday. Fingers crossed that it has a good screen and won't have to be exchanged.
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In my opinion, this is ridiculus - cuz this phone costs really a lot of money and samsung dont give a **** about customers and samsungs problem with screen. Samsung is mocking to telling us that "update" will solve "your" Problem.
Im from Poland and here samsung store says "its a advantage of this PRODUCT"...... crapy telling
My device has a pretty messed up display, to the point where the software controls that Samsung has added are just enough to solve the problem. I have the cool / warm slider all the way to the right (warm), because this cancels out the green tint a bit. From advanced settings I have the green slider at about 20%, the red slider at about 80%, and the blue slider at 100%.
And because this wasn't enough, the display has a warm glow at the edges. Thankfully, Samsung has a software solution for this, and it works by adding a cool tint at the edges to counter-act the warm tint. But this solution isn't perfect, as the warm tint disappears when the display is looked at in an angle, and the blue software-added tint becomes visible.
I haven't returned my device because the problem is fully solvable through software, although I am a bit disappointed that a phone that cost over $900 has problems that the user has to put effort in to solve.
Had to go through 4 phones from my carrier before getting a perfect screen even tilting the phone I have no red and in any display mode no red or pink at all... there should not be a bandaid fix for a 900$ phone... having to adjust settings is gonna hurt resale value also
galaxyYtester said:
My device has a pretty messed up display, to the point where the software controls that Samsung has added are just enough to solve the problem. I have the cool / warm slider all the way to the right (warm), because this cancels out the green tint a bit. From advanced settings I have the green slider at about 20%, the red slider at about 80%, and the blue slider at 100%.
And because this wasn't enough, the display has a warm glow at the edges. Thankfully, Samsung has a software solution for this, and it works by adding a cool tint at the edges to counter-act the warm tint. But this solution isn't perfect, as the warm tint disappears when the display is looked at in an angle, and the blue software-added tint becomes visible.
I haven't returned my device because the problem is fully solvable through software, although I am a bit disappointed that a phone that cost over $900 has problems that the user has to put effort in to solve.
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Click to collapse
It's not "fully" solvable through software. The appearance of the display changes when tilted, just as you said. I'm really hopeful that the replacement I receive via UPS tomorrow has a quality display. Even after playing with the advanced display settings on and off for days, I cannot get rid of the heavy pink tint at the bottom of my current (3rd) phone's display. It's a real shame.
Well, my fourth device arrived today and it's basically as bad as all of the others. This time it has an even pink tint along every edge of the display. This is getting old. I really hope that this issue doesn't carry over to the Note 8.
I went through 4 Nexus 6Ps to find one that had an even screen tone. This is a problem faced by all AMOLED screen. My S8+ isnt the best but it's not that bad either.
Sent from my SM-G955F using Tapatalk
B3501 said:
I went through 4 Nexus 6Ps to find one that had an even screen tone. This is a problem faced by all AMOLED screen. My S8+ isnt the best but it's not that bad either.
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I've had the Galaxy SIII, two S4's, S5, Note 4, two Note Edges, two Note 5's, S7, two S7 Edge's, three Note 7's, three Gear Fit2's, two Gear S3's and four S8+'s. All AMOLED displays.
The ONLY one with which I've had problems is the S8+. This is NOT a problem with ALL AMOLED displays. This is clearly a manufacturing defect with the S8, as can be evidenced by Samsung's OTA that adds "corrective" features to the advanced display settings. Please don't try to make excuses for them.
pieces of cake said:
I've had the Galaxy SIII, two S4's, S5, Note 4, two Note Edges, two Note 5's, three Note 7's, three Gear Fit2's, two Gear S3's and four S8+'s. All AMOLED displays.
The ONLY one with which I've had problems is the S8+. This is NOT a problem with ALL AMOLED displays. This is clearly a manufacturing defect with the S8, as can be evidenced by Samsung's OTA that adds "corrective" features to the advanced display settings. Please don't try to make excuses for them.
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I agree it's bad and shouldn't be happening and my S8 screen isn't entirely uniform but as I said, the 6Ps I had and Nexus 6 was terrible for it too.
Sent from my SM-G955F using Tapatalk
Mine had a slight pinkish tint to the bottom of it, but i dialed *#15987# on the phone and then pressed 3 to set it to -9 overall... this appears to do the trick for me.