Native phone dialer not supported? - Essential Phone Guides, News, & Discussion

Today I started getting a popup on the phones dialer app saying "This device is not supported and phone calls may no work correctly". Anyone else getting this?
If the native dialer is not supported, what good is this phone?

ddish said:
Today I started getting a popup on the phones dialer app saying "This device is not supported and phone calls may no work correctly". Anyone else getting this?
If the native dialer is not supported, what good is this phone?
Click to expand...
Click to collapse
I haven't see this. You could try clearing cache and/or clear data of the phone app.
Did you get phone app updated? Go to play store and see when the update was released. I know that google recently released an update to the phone app and it would be interesting to see if the update broke functionality.

Native dialer
Charkatak said:
I haven't see this. You could try clearing cache and/or clear data of the phone app.
Did you get phone app updated? Go to play store and see when the update was released. I know that google recently released an update to the phone app and it would be interesting to see if the update broke functionality.
Click to expand...
Click to collapse
The app updated recently and I reverted back to the older version and the same thing happens. Cleared data/cache and the problem still exists.
Am I the only one?

ddish said:
Today I started getting a popup on the phones dialer app saying "This device is not supported and phone calls may no work correctly". Anyone else getting this?
If the native dialer is not supported, what good is this phone?
Click to expand...
Click to collapse
Ok...
This looks like a carrier is upset that you brought your own device...
What carrier are you on... And where did you buy your device from?
Sent from my PH-1 using Tapatalk

Related

Is Quick Connect broken for anyone else?

When I try to use Quick Connect it says that it needs an update to work and then goes to the Galaxy App Store and gets an error saying that the product isn't found.
Does anyone else have this problem?
It successfully updated on ATT Edge here. Used it twice with no issue.
I have an AT&T Edge too and this is what I get when I try updating. How did you get it to work?
honestly, I didn't do anything special. Did you update everything through play store first?
KritikSS said:
honestly, I didn't do anything special. Did you update everything through play store first?
Click to expand...
Click to collapse
Yes everything is up to date through the Play Store
I rang Samsung Tech Support and they recommended clearing the data in Application Manager and doing that fixed the issue. Not sure why though.

"Record My Call" app

I use this app to record all calls. I use it a few years.
Lately, I've restored my phone to factory settings and afterwards the recordings are all failed.
After reset your factory setting your phone will work like a new phone. So, all your apps will get uninstalled and you have to install them again. You can search on your SD card. You may find those recording files.
The problem is with NEW recordings that can't be done
use another app
ahmedelhusseny said:
use another app
Click to expand...
Click to collapse
I've tried 3 different apps and all fail to record. So I guess it's something with the Android operating system issue.
Since you haven't listed what you've tried out, try this one.
Call Recorder - ACR
Good luck.
tha_toadman said:
Since you haven't listed what you've tried out, try this one.
Call Recorder - ACR
Good luck.
Click to expand...
Click to collapse
I have Samsung S3 Mini but it states: "Your device isn't compatible with this version".
roeylee said:
I have Samsung S3 Mini but it states: "Your device isn't compatible with this version".
Click to expand...
Click to collapse
Sorry to hear that. It worked for me in the past but that was on my GS3, not the Mini.

Overall Issues with S8+ i have.

First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Randomly getting really laggy with device.
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.
Is your device snapdragon version?
Sent from my SM-G955F using Tapatalk
emremutlu said:
First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Click to expand...
Click to collapse
I hate this, only choice is either install a new launcher or long press the icon and select "clear badge."
emremutlu said:
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Click to expand...
Click to collapse
Not sure, it hasn't happened on my phone sorry.
emremutlu said:
Randomly getting really laggy with device.
Click to expand...
Click to collapse
Not sure, it's something that generally happens with Samsung devices.
emremutlu said:
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Click to expand...
Click to collapse
Odd, I haven't seen that before.
emremutlu said:
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.
Click to expand...
Click to collapse
You tried everything, could be a hardware issue. As for the touchwiz update, it could be for a different version then yours. I wouldn't be worried if you don't see the update unless your seeing other people with the sane phone get the updates.
Sent from my SM-G955F using Tapatalk
None issue you mentioned I face it, by the way mine is Exynos edition.
Suggest Factory reset your phone, don't restore anything (this part is freaking important). Start as flash new phone setup.
As for Touchwiz, 6.1.02 is the latest version.
Snapdragon here, none of these issues are present on my device.
Exynos here. I did not facr these issues until last firmware update. After factory reset it was awsome for 1 week. Then again here my problems.
I highly suggest to return the phone to samsung and get a new one.. your phone seems to have a hardware issues.
I only have the common issues which is fingerprint sensor stops working sometimes. I never tried bluetooth so i can't confirm if i have any.
As many here also suggest that you should start fresh factory reset your phone and install your apps directly from the play store. If you had any problems with the playstore don't bather your self to fix the problem go directly to nearest samsung center and ask for an exchange unit.
Sent from my SM-G955F using Tapatalk
Snap dragon here and I have no clue what these problems are....thank goodness of course
Use Nova launcher. Problem solved.
Galaxy S8+ Black
clear cache from the boot menu. May help before you return it.

Can't Reach Google? Android Pie?

After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?
woundman said:
After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?
Click to expand...
Click to collapse
I had this issue in oreo when I messed up with system apps.
It got fixed with complete fresh install of Pie.
There were two scenarios;
Upgraded from oreo to pie - didn't worked
I freshly installed HavocOS, I was surprised that OK google still won't work - have to tap mic button everytime.
Completely wiped phone, used MSMtool.
Restored to 5.1.5
Wiped again with TWRP
Installed Android Pie again.
Then it started working.
Conclusion- it seemed google side problem as it said I had already saved voice model on other phone ( oreo) and I could not retrain.
And there were no fixes on XDA OR reddit.
woundman said:
After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?
Click to expand...
Click to collapse
Just contact Google Support.
drmjp93 said:
I had this issue in oreo when I messed up with system apps.
It got fixed with complete fresh install of Pie.
There were two scenarios;
Upgraded from oreo to pie - didn't worked
I freshly installed HavocOS, I was surprised that OK google still won't work - have to tap mic button everytime.
Completely wiped phone, used MSMtool.
Restored to 5.1.5
Wiped again with TWRP
Installed Android Pie again.
Then it started working.
Conclusion- it seemed google side problem as it said I had already saved voice model on other phone ( oreo) and I could not retrain.
And there were no fixes on XDA OR reddit.
Click to expand...
Click to collapse
I'll give MSMTool a shot. I followed this guide to correct the issue, but still not working. I'll update thread after I've updated to Android Pie from Oreo. Hopefully it works. Everything is working fine, google is just broken for some reason. I wonder what happened exactly.
woundman said:
I'll give MSMTool a shot. I followed this guide to correct the issue, but still not working. I'll update thread after I've updated to Android Pie from Oreo. Hopefully it works. Everything is working fine, google is just broken for some reason. I wonder what happened exactly.
Click to expand...
Click to collapse
I think you need to do fresh install of Pie.
drmjp93 said:
I think you need to do fresh install of Pie.
Click to expand...
Click to collapse
I've done a fresh install multiple times. Tried flashing thru TWRP as well. Only things I haven't tried are ADB sideloads and MSMTool. I'm in the process right now. It's working right now, we'll see if Android Pie works too.
MSMTool fixed it. Guess flashing thru MSMTool is better than the .bat files on the guide I was following. Thanks for the help @drmjp93.
Edit: Not fixed. Soon as the Google app updates, it breaks.
woundman said:
MSMTool fixed it. Guess flashing thru MSMTool is better than the .bat files on the guide I was following. Thanks for the help @drmjp93.
Click to expand...
Click to collapse
I am glad to hear that.
I know the feeling, I was united to Ok Google after 4 months.
??
drmjp93 said:
I am glad to hear that.
I know the feeling, I was united to Ok Google after 4 months.
Click to expand...
Click to collapse
Weird... Okay, so it seems there is something wrong with the Google App still. Everything was working fine, but soon as the Google app updated, it no longer works. Am I the only one having this issue? I am so confused.
Again, I've done everything! Factory resets, MSMTool, cleared app data...
Edit: Turns out my Google account is breaking it for some reason... No clue why. Soon as I remove my google account, google detects my voice. So weird... Now to figure out how to fix it.
woundman said:
Weird... Okay, so it seems there is something wrong with the Google App still. Everything was working fine, but soon as the Google app updated, it no longer works. Am I the only one having this issue? I am so confused.
Click to expand...
Click to collapse
At moment yes.
I updated my app too.
It's still working.
What does your voice train model page looks like?
Can u retrain?
drmjp93 said:
At moment yes.
I updated my app too.
It's still working.
What does your voice train model page looks like?
Can u retrain?
Click to expand...
Click to collapse
Turns out my Google account is breaking it. No clue why. Soon as I remove my google account, google detects my voice.
Not sure how to fix the issue. Do I contact Google?
woundman said:
Not sure how to fix the issue. Do I contact Google?
Click to expand...
Click to collapse
Yes may be its related to accounts, as during voice training it said I cannot train new voice as my account has already one saved.
I contacted them. It was an automated reply or a third person - an volunteer talks with us.
But if u do, do ask them to clear your trained voice saved to your account.
I don't know but I did every possible thing to get it working back.
Just ask them in particular to delete your all Voice related settings and activity.
drmjp93 said:
Yes may be its related to accounts, as during voice training it said I cannot train new voice as my account has already one saved.
I contacted them. It was an automated reply or a third person - an volunteer talks with us.
But if u do, do ask them to clear your trained voice saved to your account.
I don't know but I did every possible thing to get it working back.
Just ask them in particular to delete your all Voice related settings and activity.
Click to expand...
Click to collapse
Spoke with google support, they tried pretty much everything I've tried. They told me to report it to the developer's. Am I really the only one having this issue? I find it hard to believe I'm the only one having this issue on Android Pie now. Is your Google app widget working when you manually search?
Yes bro it works.
And regarding you are only the one is incorrect.
There are random ppl affected.
Including me but it was magically solved.

Messages App does not work after Huawei P30 EMUI 10 Upgrade

Received the recent update for P30 in Canada, Build Number 10.0.0.178 (C792E8R1P3) for my ELE-L04. Looks like the Google Message app (v4.4.076 and v5.2.062) cannot send out messages after upgrade. All out going messages will return "Not Sent. Tap to try again." error. Receiving message is fine.
-Cleared Message app cache and storage. No differences
-Confirmed that the SMS Center number is correct.
-Tried with different SMS apps, as long as they are using system sms messages, does not work.
-Tried with different SIM cards from different carriers, all not working.
-Tried the same SIM card on other phones, it works.
Folks, Any idea?
Weird bugs after a major OS upgrade usually require a factory reset to fix, always recommended anyway
Called with Huawei technical support. Confirmed, it is a bug. Support Rep suggested rolling back to EMUI 9.1 or waiting for next update.
Can't Believe It!!!
jingking said:
Called with Huawei technical support. Confirmed, it is a bug. Support Rep suggested rolling back to EMUI 9.1 or waiting for next update.
Can't Believe It!!!
Click to expand...
Click to collapse
You're the first I've seen with this 'bug', and I don't have it, so factory reset and see if it's gone before rolling back, which will also wipe your phone either way
*Detection* said:
You're the first I've seen with this 'bug', and I don't have it, so factory reset and see if it's gone before rolling back, which will also wipe your phone either way
Click to expand...
Click to collapse
Welcome to Canada, where you always get the delayed update, weird bugs, disabled huawei id and always offline themes app.
The tech support said I'm not the only one. In case someone can't perform this fundamental function, do not doubt yourself.
Looks like more people have the same issue.
https://www.reddit.com/r/Huawei/comments/er21u5/canada_emui_10_update_text_messaging_issue/
have you tried to uninstall the app and install it again?
DallasCZ said:
have you tried to uninstall the app and install it again?
Click to expand...
Click to collapse
I can only uninstall the message app update and back to the default 4.4 version. So the hiSuite method does not work for me.
However, just received Google messages app update v5.4.084. Looks like it is working now :good:
I've had this issue twice now, definitely caused by uninstalling apps. This time I discovered that uninstalling the Huawei Backup app is what broke texting. Simply reinstalled using the Play Store and texting is working, instantly.

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