Received the recent update for P30 in Canada, Build Number 10.0.0.178 (C792E8R1P3) for my ELE-L04. Looks like the Google Message app (v4.4.076 and v5.2.062) cannot send out messages after upgrade. All out going messages will return "Not Sent. Tap to try again." error. Receiving message is fine.
-Cleared Message app cache and storage. No differences
-Confirmed that the SMS Center number is correct.
-Tried with different SMS apps, as long as they are using system sms messages, does not work.
-Tried with different SIM cards from different carriers, all not working.
-Tried the same SIM card on other phones, it works.
Folks, Any idea?
Weird bugs after a major OS upgrade usually require a factory reset to fix, always recommended anyway
Called with Huawei technical support. Confirmed, it is a bug. Support Rep suggested rolling back to EMUI 9.1 or waiting for next update.
Can't Believe It!!!
jingking said:
Called with Huawei technical support. Confirmed, it is a bug. Support Rep suggested rolling back to EMUI 9.1 or waiting for next update.
Can't Believe It!!!
Click to expand...
Click to collapse
You're the first I've seen with this 'bug', and I don't have it, so factory reset and see if it's gone before rolling back, which will also wipe your phone either way
*Detection* said:
You're the first I've seen with this 'bug', and I don't have it, so factory reset and see if it's gone before rolling back, which will also wipe your phone either way
Click to expand...
Click to collapse
Welcome to Canada, where you always get the delayed update, weird bugs, disabled huawei id and always offline themes app.
The tech support said I'm not the only one. In case someone can't perform this fundamental function, do not doubt yourself.
Looks like more people have the same issue.
https://www.reddit.com/r/Huawei/comments/er21u5/canada_emui_10_update_text_messaging_issue/
have you tried to uninstall the app and install it again?
DallasCZ said:
have you tried to uninstall the app and install it again?
Click to expand...
Click to collapse
I can only uninstall the message app update and back to the default 4.4 version. So the hiSuite method does not work for me.
However, just received Google messages app update v5.4.084. Looks like it is working now :good:
I've had this issue twice now, definitely caused by uninstalling apps. This time I discovered that uninstalling the Huawei Backup app is what broke texting. Simply reinstalled using the Play Store and texting is working, instantly.
Related
Hey,
I noticed that messaging apps (for example whatsapp) crashes whenever I open a conversation that has attachments in it. Or if in the last 20/30 lines is no attachment (picture for.example) but I try to open the contact windows where it shows the name, status and media it crashes while loading the media. I tried clearing the cache of whatsapp and the system media app. Tried clearing cache and dalvik. Tried scanning the media with some apps. I deleted the newest pics i received because i thought maybe they were corrupted. Nothing helped. This occured after updating to 30O.
PS: I'm not going to wipe/reset my phone because I don't have the time to restore everything after such a reset.
Sent from my OnePlus One
Unfortunately for you the next step would be a factory reset. But if you're not willing to do that I guess you'll have to live with it. Or completely wipe the whatsapp data and start fresh with the app.
Transmitted via Bacon
I already thought that something went wrong when I updated to 30O so I just flashed the full ROM over my 25R with 30O OTA and now everything seems to work fine. Thank you for your efforts
Sent from my OnePlus One
"Unfortunately, Messaging has stopped."
I also had this problem. Kept getting this message when re-reading received messages, and, couldn't attach multimedia files. Found the answer from kspohn at an oneplus one forum. Thanks kspohn. It worked.
AT&T People without mms working here is the solution.
Call AT&T support. Go to wireless tech support when going through all the press # for (department name) mumbo jumbo.
Tell them you got a new phone and you need to activate mms on it by giving them IMEI number located on the packaging of your Oneplus One box particularly by the bar code sticker. This is like a SS for your specific phone
They will then ask you to power cycle the phone (turn it off for 10 sec) so call them originally with another phone.
They will then send a test mms to make sure it works. This only works for the global version of the phone so....... yea
Some At&T employees are aware of this phone... guy bro AT&T guy said it looked uber sweetles.
Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Try clearing the data in settings - apps - chrome
gregbradley said:
Try clearing the data in settings - apps - chrome
Click to expand...
Click to collapse
I have done this too. Also, the problem persists even with completely fresh installs of Chrome.
Remove your google account, restart the phone and restore your google account
gregbradley said:
Remove your google account, restart the phone and restore your google account
Click to expand...
Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.
Does this happen on Wifi or on data?
If on wifi is always the same router?
gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
Click to expand...
Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
Click to expand...
Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
Click to expand...
Click to collapse
I have the same version of chrome as you. The problem has persisted during every single update after v38.
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
Click to expand...
Click to collapse
How do I do that?
install a logCat app from the playstore
gregbradley said:
install a logCat app from the playstore
Click to expand...
Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?
isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Click to expand...
Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.
I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.
Can anyone help me figure out why Google Messenger is showing all my contacts as Unknown Sender. Everything works fine if I use Textra or the native sms app. I'm using an Honor 8.
The exact same thing just started happening to me with my Honor 8. I don't know what caused it. I'm on the 7.0 EMUI 5.0 Official build, and it just started happening last night
nedthehead said:
The exact same thing just started happening to me with my Honor 8. I don't know what caused it. I'm on the 7.0 EMUI 5.0 Official build, and it just started happening last night
Click to expand...
Click to collapse
I tried reinstalling it but it still persists.
It also stopped working for me with the update to 7.0. Extremely annoying considering its my go to SMS app and I can't stand the stock one :/ Considering a factory reset...Unless anyone knows of a fix. I've played around with every permissions setting and have zero luck thus far.
I've had this happen to me too. It's very frustrating. I'm considering a factory reset, but would be even angrier if that doesn't fix the problems. In addition to every conversation switching from "Unknown Caller" is that the keyboard or reply option is completely gone. I had to switch back to the native app.
Other issues I have with EMUI are that Google Camera doesn't work, although I heard that Google is only allowing that to be installed on Nexus devices. It doesn't show up in a Playstore search anymore. Attempts to side load it have failed.
Another issue I have is that the Email app won't dismiss the unread count bubble all the time. It seems to be intermittent. A reboot or several hours clears this issue up for awhile.
(Sorry for multiple bug reports in this thread, but Google Messenger not working is really bothering me most.)
First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Randomly getting really laggy with device.
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.
Is your device snapdragon version?
Sent from my SM-G955F using Tapatalk
emremutlu said:
First issue is app badges. When i read message or check missing calls whatever it is general issue, the notification badge on app icon does not reset it self. Badge keeps as it is for 1 hour and then reset. Tried clearing badge provider but no solutuon.
Click to expand...
Click to collapse
I hate this, only choice is either install a new launcher or long press the icon and select "clear badge."
emremutlu said:
Cant install apps from google play normally, it downloads to %100 and stays as it is. When i kill the google play and restart it then it installs the app.
Click to expand...
Click to collapse
Not sure, it hasn't happened on my phone sorry.
emremutlu said:
Randomly getting really laggy with device.
Click to expand...
Click to collapse
Not sure, it's something that generally happens with Samsung devices.
emremutlu said:
When i am on call with bluetooth headphone and using my device, the device gets laggy. Cant switch wifi or install apps. Its like device gets my actions but does not proceed. When i end calls it starts proceed my actions one by one.
Click to expand...
Click to collapse
Odd, I haven't seen that before.
emremutlu said:
Tried factory reset, reinstalling stock firmware, all same. My device is stock and never rooted.
Btw, I see touchwiz update on sammobile but neither samsung apps or google play does not update the launcher. I try to install the apk from sammobile manually but it gives error like i have an app as same name as it is. So cant update to last version of touchwiz i stuck at 6.1.02
Any help for these issues or explinations? Thanks.
Click to expand...
Click to collapse
You tried everything, could be a hardware issue. As for the touchwiz update, it could be for a different version then yours. I wouldn't be worried if you don't see the update unless your seeing other people with the sane phone get the updates.
Sent from my SM-G955F using Tapatalk
None issue you mentioned I face it, by the way mine is Exynos edition.
Suggest Factory reset your phone, don't restore anything (this part is freaking important). Start as flash new phone setup.
As for Touchwiz, 6.1.02 is the latest version.
Snapdragon here, none of these issues are present on my device.
Exynos here. I did not facr these issues until last firmware update. After factory reset it was awsome for 1 week. Then again here my problems.
I highly suggest to return the phone to samsung and get a new one.. your phone seems to have a hardware issues.
I only have the common issues which is fingerprint sensor stops working sometimes. I never tried bluetooth so i can't confirm if i have any.
As many here also suggest that you should start fresh factory reset your phone and install your apps directly from the play store. If you had any problems with the playstore don't bather your self to fix the problem go directly to nearest samsung center and ask for an exchange unit.
Sent from my SM-G955F using Tapatalk
Snap dragon here and I have no clue what these problems are....thank goodness of course
Use Nova launcher. Problem solved.
Galaxy S8+ Black
clear cache from the boot menu. May help before you return it.
I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Yes it is happening to me too.. Many a times i wont get the otp. I thought it was carrier issue.
makes me feel a little bit better. i was beginning to think all my friends started hating me
aNGERY said:
I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Click to expand...
Click to collapse
Same here. I was on the Official and had to go back to Android 9. Really sucks because I really liked 10
I installed carrier services from the play store, and it seems to be making it better
I wasn't getting them in the google messenger app and couldnt' download attachments (oneplus messenger or whatever it's called is disabled). I just installed this, looking forward to my next mms.
aNGERY said:
I installed carrier services from the play store, and it seems to be making it better
Click to expand...
Click to collapse
did it fix it?
I have had this issue on Android 10 only.
I've pinpointed it to when the phone is inactive for I don't know how long.. I work third shift, so sleep in the am woke up everyday for 2 weeks to texts **** down calling worked..
Only fix is reboot.
Temp fix is a scheduled shutdown and start up while I sleep and phone charges. Haven't had issues in a week now. I'm running atnt and Verizon side by side
aNGERY said:
I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Click to expand...
Click to collapse
Did you find a fix for this?
I was having issues with the stock messaging app, did not get a lot of text, or have them send either. It did not matter what network the recipient/sender was on. I switched to google messages and have not had the issue repeat itself. I am on tmo, and this happened to me months back.