Google Messenger not working - General Questions and Answers

Can anyone help me figure out why Google Messenger is showing all my contacts as Unknown Sender. Everything works fine if I use Textra or the native sms app. I'm using an Honor 8.

The exact same thing just started happening to me with my Honor 8. I don't know what caused it. I'm on the 7.0 EMUI 5.0 Official build, and it just started happening last night

nedthehead said:
The exact same thing just started happening to me with my Honor 8. I don't know what caused it. I'm on the 7.0 EMUI 5.0 Official build, and it just started happening last night
Click to expand...
Click to collapse
I tried reinstalling it but it still persists.

It also stopped working for me with the update to 7.0. Extremely annoying considering its my go to SMS app and I can't stand the stock one :/ Considering a factory reset...Unless anyone knows of a fix. I've played around with every permissions setting and have zero luck thus far.

I've had this happen to me too. It's very frustrating. I'm considering a factory reset, but would be even angrier if that doesn't fix the problems. In addition to every conversation switching from "Unknown Caller" is that the keyboard or reply option is completely gone. I had to switch back to the native app.
Other issues I have with EMUI are that Google Camera doesn't work, although I heard that Google is only allowing that to be installed on Nexus devices. It doesn't show up in a Playstore search anymore. Attempts to side load it have failed.
Another issue I have is that the Email app won't dismiss the unread count bubble all the time. It seems to be intermittent. A reboot or several hours clears this issue up for awhile.
(Sorry for multiple bug reports in this thread, but Google Messenger not working is really bothering me most.)

Related

[Q] android.process.acore has stopped, on ALL lollipop roms, after complete wipe!

Okay, guys, here's the problem. I have been pulling my hair out for days over this. On any Lollipop ROM I install, no matter what combination of gapps and AOSP ROM I install on my OPO, after completely and totally formatting caches, system, data, and /data/media, the problem persists:
Always after logging into an account, but not always the same one, I start to get an error "android.process.acore has stopped." It happens every few seconds and renders the device unusable. I have tried every fix I could find online, including wiping contacts storage data, contacts data, etc. I have formatted my phone several times, and each time the problem comes back. It only stops when I disable Contacts Storage in settings, which then in turn disables all contacts functionality.
This is getting totally ridiculous, and the only thing I can think of is that the AOSP version of contactsprovider.apk is totally corrupt. Any ideas?
I have the same problem... Did you succeed in resolving it?
flolep said:
I have the same problem... Did you succeed in resolving it?
Click to expand...
Click to collapse
Somewhat. The issue manifests itself when Facebook is synced with your contacts, and you use Facebook OAuth to sign into another app. For whatever reason, this causes the contacts app to go nuts, and the only way to fix it once it happens is to get rid of the Facebook app. It's a bug that is quite beyond me to fix. There is a modded Facebook apk floating around somewhere, that has had permissions modded so it's not allowed to use your contacts or register as an account in your phone. That works. It also works if when you install a new ROM, you sign into any apps that use your Facebook login before you install the Facebook app, that way you log into them with the browser and they never talk to the contacts app. Once you have installed the Facebook app, DO NOT EVER click "Sign in with Facebook" in any app on your phone, or you're screwed again.
That's pretty much what I've come up with thus far. Hope that helps.
EDIT: Here's the link to the thread with the modded Facebook apk: http://forum.xda-developers.com/showthread.php?t=2333637
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
prometheus1010 said:
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
Click to expand...
Click to collapse
It happens for other phones users... See here : https://productforums.google.com/forum/m/#!msg/nexus/Ip-hdFEQccY/OSFCz4Qj59oJ
Thanks for your partial solution @jkotzker... For me it's a no go because I am a big facebook user and I can install app with Facebook account linked at anytime... It's really really annoying to not log with Facebook account if the Facebook app is installed I don't know what to do... I tried everything like you.
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
marcviado said:
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
Click to expand...
Click to collapse
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
pablo1215 said:
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I didn't find one...
I talked about this problem in xda temasek rom thread and ak kernel thread without success. I even sent a message on official cyanogenmod website, with last crash and logcat attached. No success. The problem happened in 2012 too... And since then, Google didn't have a solution for it.
It seems that Google is finally aware about this problem and the correction could arrive in "a future version"... Well. I want it now... Indeed, there seems to be only to increase the buffer transaction between applications and contact storage from 1MB to 2MB for example, to have it corrected. But no dev wants to do it because the problem cannot be reproduced! And it's rare! But we have it! It's incredible to have it back after a full wipe... And happening randomly, just after a random sync between application and Android system...
Any more updates on this issue/ anything else we can do to get this resolved? Even my partial, temporary solutions have stopped working, and I am getting really frustrated.
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
t3chn0s1s said:
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
Click to expand...
Click to collapse
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Aditya Srinidhi said:
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Click to expand...
Click to collapse
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
t3chn0s1s said:
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
Click to expand...
Click to collapse
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Aditya Srinidhi said:
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Click to expand...
Click to collapse
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
t3chn0s1s said:
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
Click to expand...
Click to collapse
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
flolep said:
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
Click to expand...
Click to collapse
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
t3chn0s1s said:
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Click to expand...
Click to collapse
No. Not yet. But. Well. CM12 is already good functionality wise. And with this bug disappeared it's really a happiness.
---------- Post added at 12:42 AM ---------- Previous post was at 12:39 AM ----------
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Yeah, yeah. Already tried... Lol. I think I tried every single advice given in all the Android forums of the world on this bug lol. Well. Google finally heard us. +++
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Neither worked but thanks for the suggestion. I did find a Facebook work around. Found the Lite Version via a Google search (since its technically not available in the US) , installed it and it works fine. No android.process.acore FC's or repeated pop ups.
Update: This problem reared its ugly head again on CM12 and I ended up having to uninstall Twitter this time. So, now I'm on CM12s and as soon as I logged into my other Google account user Boxers email app I got the android.process.acore crash again. Uninstalling that app immediately stopped it. God I can't wait for 12.1 for our OPOs. This problem is absolutely ridiculous. I can't take this anymore. I really can't use ANY social media apps unless its like Tinfoil for FB or Twitter. I don't have any connected accounts except Google & Cyanogen.. Which I truly can live without but... Just for the hell of it.... Knowing I have a backup and I'm about to clean flash the latest stock build I tried to add Waze and it caused the crash all over again. Uninstalling Waze didn't help. I shouldn't have to deal with this. Only way to stop it is to disable contacts storage. Once it begins it doesn't stop. Effing Google with their half baked crap.

[Q] Hangouts sends texts twice

I've found a few threads to this problem but since they're a little older and no solution was found yet I thought I'd give it another shot.
My phone is a XT1032, retail bought in Germany. Kitkat 4.4.4, no root and just a few apps from the Playstore, nothing special at all.
It seems that ever since I switched from the built-in Motorola (?) Messaging app to Google Hangouts my texts get sent twice, meaning a few people complain about getting them twice even though Hangouts shows just a single message. My settings are changed to use Hangouts as my default messaging app, and I'm using Hangouts (as Messaging before) with read receipts turned on.
To get on to this weird behaviour I changed my default app back to Messaging plus uninstalled all Hangouts updates. And now it works fine.
I'd rather use Hangouts, though. Any suggestions?
I hope this'll be fixed in Lollipop...
Nope it's a long problem... try deleting Google framework cache
Thanks for your response. I tried it out, but it didn't work. I keep using Messaging for now and set my hopes in Lollipop.

[Priority mode] FB Messenger sounds, while it shouldn't

In Lollipop, I had the following problem: while my phone was set to priority mode with only exceptions made for incoming calls/SMS from starred contacts. However, for some twisted reason, Facebook Messenger decided to still give a sound notification. The fact that there's a notification from the led and on my screen doesn't bother me (in fact, I find it quite usefull) but I use Priority Mode while I'm studying, training, ... so that I'm not disturbed for every mail, notification, ... I get but people can still reach me if it's urgent.
Since the update to Android 6.0 Marshmallow, I was very delighted to notice this issue was solved. It worked like a charm! BUT, now it doesn't anymore Since a few days, I recieve sound notifications while in Priority Mode, from Facebook Messenger. I've tried, re-installing the app, deleting the last apps I've installed before it stopped working, ... but nothing works.
I also tried to get a workaround through an app called "Automate", but I'm getting an error due to the fact my device isn't rooted, I think (and I prefer to keep it that way).
Anyone else who encountered this problem and perhaps have a soluion, anyone experienced with Automate to solve this? I'd rather stick with my unrooted device and my stock ROM (so not Cyanogen or something likewise).
Same problem here anyone found a solution?

Samsung galaxy note 8 freezing with contact and message applications

I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
The contact app is the same for both messaging and phone. It's a stand alone app. I've seen a few people with this issue, and am curious what causes it. I have had no issues with my so my guess is it has something to do with your setup.
Take a look at the below and see if any work
1.) What version of Contacts is in stalled on your phone?
I'm running v 3.4.04.4 Contacts and v 1.0.01.25 contacts storage. If you are not on either of those go grab the APK from APK MIRROR
2.) Check your account settings
Start with you Google account and see if there is a sync error. If not there then check Samsung cloud. If not there check your sync settings in the contact app. If there is any issue syncing it could be causing the crash.
3.) see if all of your contacts cause it to crash or just a specific one.
It could be an issue with something one app is trying to add to your contacts. I've seen linked in cause contacts to crash, and I've seen Facebook cause contacts to crash. If either of those are syncing with your contacts (check permissions) they could be causing the issue.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
If any of these work let me know so we can help spread the word. Thanks.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
Hi. I had similar problem. Try find solutions on web, none. Complaint to samsung facebook, no response. So I decided to;
1. Do System Update... but it says I have the latest installed already.
2. Open PlayStore, found out I set Auto Update to OFF. So I manually update everything (except Games apps)
3 Open Galaxy Store also Auto Update turned OFF. So do manual update everything (except games again)
4 Restart Phone
Dont know which steps solved it, but I dont have issue with Contacts or Message anymore. Its been more than 3 days now... no issue. So I guess you can try the above and see if it helps.
Its started to happen to me but while im in a game not on the phone or messenger.
frome901 said:
Its started to happen to me but while im in a game not on the phone or messenger.
Click to expand...
Click to collapse
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
ShrekOpher said:
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
Click to expand...
Click to collapse
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
frome901 said:
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
Click to expand...
Click to collapse
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app ( https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix ) Haven't had an issue since.
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix
ShrekOpher said:
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
Click to expand...
Click to collapse
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
frome901 said:
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
Click to expand...
Click to collapse
Thanks should be fixed now. Definitely a helpful app
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix

Is anyone NOT getting text messages?

I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Yes it is happening to me too.. Many a times i wont get the otp. I thought it was carrier issue.
makes me feel a little bit better. i was beginning to think all my friends started hating me
aNGERY said:
I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Click to expand...
Click to collapse
Same here. I was on the Official and had to go back to Android 9. Really sucks because I really liked 10
I installed carrier services from the play store, and it seems to be making it better
I wasn't getting them in the google messenger app and couldnt' download attachments (oneplus messenger or whatever it's called is disabled). I just installed this, looking forward to my next mms.
aNGERY said:
I installed carrier services from the play store, and it seems to be making it better
Click to expand...
Click to collapse
did it fix it?
I have had this issue on Android 10 only.
I've pinpointed it to when the phone is inactive for I don't know how long.. I work third shift, so sleep in the am woke up everyday for 2 weeks to texts **** down calling worked..
Only fix is reboot.
Temp fix is a scheduled shutdown and start up while I sleep and phone charges. Haven't had issues in a week now. I'm running atnt and Verizon side by side
aNGERY said:
I'm on OB4. It has been this way since 3, and yes I've tried a factory reset.
Seems like people who send me texts never get their messages through.
I've tried just shy of everything. Anyone have any ideas?
I'm using Textra Pro btw
Click to expand...
Click to collapse
Did you find a fix for this?
I was having issues with the stock messaging app, did not get a lot of text, or have them send either. It did not matter what network the recipient/sender was on. I switched to google messages and have not had the issue repeat itself. I am on tmo, and this happened to me months back.

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