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I have been loving the new Hangouts with SMS, but a problem popped up today. Normally when you are on the screen where you can see all the message threads, in the top left you can see your email account and click it to change your Google account, and when you click a thread, that changes to your friends name and you can click that to switch between texts and hangout messages. Perfect, right?
Well mine stopped working like that today. On the thread page, I still see my email addresses to change between, but clicking on a thread no longer changes that to my friends name. It just stays on my email addresses. This makes switching between SMS and hangouts very hard. And it is now IMPOSSIBLE to start a new conversation with SMS without using the entirely different Contacts app.
Here's where things get really weird. I had an older Titanium backup of Hangouts from a few days ago I restored to. Didn't fix it, same problem. Uninstalled it through titanium backup, reinstalled it from the app store, same problem.
The only way to fix it is to do a full recovery restore to a ROM backup I made a few days ago. But this only fixes it for an hour or so, then it goes right back to being broken. The only thing I can think of is maybe Google services is being updated in the background and somehow breaking it, but this should break it for everyone.
Any help here?
I figured it out. Every time i would change the dpi to 360 this would happen. If it's on 370 or 380 it works fine.
ArkAngel06 said:
I figured it out. Every time i would change the dpi to 360 this would happen. If it's on 370 or 380 it works fine.
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Good to know! Thanks :good:
Hmm so I downloaded 8sms as I thought it might be a suitable replacement. It looked great, just like the stock messaging app. Made it default. Came back and I just got a blank white screen that says "Loading conversations.". Rebooted and it looked fine. Then opened it a second time and again lost my conversations. Switched back to Hangouts and my messages were still missing after a reboot. Opened 8sms again and my threads were there, went back to Hangouts and my threads were there.
Switch back to 8sms and I get a notification for 8305 new messages. Opened the notification and it's again "Loading conversations".
Something very strange is going on with the 3rd party functionality in KitKat. In logcat I get messages like:
"The connection pool for database '/data/data/com.android.providers.telephony/databases/mmssms.db' has been unable to grant a connection to thread (###) (Binder_#) with flags 0x# for 150.003 seconds" where the #s are a bit different with each entry.
Running pure stock rooted here. Any thoughts? I know that there is some sort of database transfer when switching in and out of Hangouts, but this is really disconcerting.
Given this instability, I guess I will be back to Hangouts for now until I can figure out what will work consistently.
Any thoughts on this, anyone?
Sent from my Nexus 5 using Tapatalk
Hi,
Could you please check your mms settings are correct?
http://8s.ms/mms-settings
It shouldn't be related, but I've heard from other users of weird phone behaviour when this is not configured correctly.
You might also want to try an uninstall-and-reinstall as well. There are a few reports of phones also behaving strangely which then fix themselves after a second install.
Other than that ...
"The connection pool for database '/data/data/com.android.providers.telephony/databases/mmssms.db'
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Click to collapse
That sounds like an Android problem.
That's the database which stores the sms and mms messages. You can think of it as a "server" and 8sms (and Hangouts) are just clients to the server.
Hence, the database is managed by Android, not by 8sms (nor Hangouts) which is why I think this is an Android problem .
I know that there is some sort of database transfer when switching in and out of Hangouts, but this is really disconcerting.
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There is no "database transfer". Both apps read from the same database, but only one (the default sms app) is allowed to write to it.
When the default sms app is changed, no data copying takes place, it's just a change of a simple string setting (to remember which is the default sms app and is allowed to write to the databse), and is instantaneous.
Hence again, this is why I think it's an Android problem.
Perhaps you have file system corruption or a problem with your Nexus 5?
Thanks, yes my MMS settings are correct. I would be surprised to see any corruption as I only just got this phone Friday. Anyways I haven't had any problems keeping it set to Hangouts.
Sent from my Nexus 5 using Tapatalk
Well, please try the reinstall I suggested above.
Then, another suggestion ... what about you force stop both apps (8sms and Hangouts) before you change the default sms app (via the Android settings)?
Perhaps in your previous switch, Hangouts was still writing data to the messages database?
(Just a random wild guess)
didnt they change how sms/mms worked in 4.4.
I think the app needs to be updated for it to be compatible no? correct me if im wrong, probably i am.
expertzero1 said:
didnt they change how sms/mms worked in 4.4.
I think the app needs to be updated for it to be compatible no? correct me if im wrong, probably i am.
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Yes, but 8sms has already been updated to work in 4.4, and there are lots of instances of it working on other Nexus 5 phones.
bengtan said:
Well, please try the reinstall I suggested above.
Then, another suggestion ... what about you force stop both apps (8sms and Hangouts) before you change the default sms app (via the Android settings)?
Perhaps in your previous switch, Hangouts was still writing data to the messages database?
(Just a random wild guess)
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Click to collapse
OK: Tried uninstalling/reinstalling 8sms. Then force closed Hangouts and 8sms each. Then changed default sms app via Android settings.
Then launched 8sms. Everything looked fine. Then opened a conversation and everything was blank. Backed out to the conversation list and got "Loading conversations" again.
I have taken a logcat filtered for anything mentioning sms. Removed identifying phone numbers from it. I have attached it here, starting with the time when 8sms is reinstalled. You can see at 01:47:05.776 the SMS app is switched to Messaging (8sms). At time 01:47:52.886 the first SQLiteConnectionPool error message appears. The messages appear every 30 seconds.
Oh! Interesting. After 10 minutes (01:57:23.016) the last error message is seen. Two seconds later we see an "onQueryComplete finished" message from 8sms. From this point on I was able to open 8sms and see my messages again.
So for a span of 10 minutes, something went on that was locking me completely out of seeing messages, and then it stopped and everything worked. I rebooted to see one more time if it was still working, and yes it does. Perhaps in order to reproduce this error you need to have a big pile of messages already present. Obviously not a lot of Nexus 5 users have this because they just got their phones, but I do because I restored a large archive of messages from my last device.
Hi,
I recognise the query "UPDATE sms SET seen=? WHERE seen=0". It's 8sms marking the messages or threads as seen. Perhaps you had a lot of messages or threads that weren't marked as seen.
Or else, maybe there was a big delay because the database was optimising itself for it's first run or something like that.
In any case, it looks like the problem is fixed now?
Yes it looks like it. However it might be worth looking into whether this problem commonly occurs when switching Kitkat to your client while a large number of messages is present. I believe I had something on the order of 17000 messages in a hundred or so threads. Yes I should probably clean up a bit
Sent from my Nexus 5 using Tapatalk
I had a similar issue. Deleted all my messages (kept the backup file though) and uninstalled and reinstalled. It worked fine.
I plan on restoring over the next few days doing it in chunks.
I'm on a rooted 8GB Moto G, running stock UK 4.4.2 ROM.
Silly me decided to uninstall the original Messaging app to use Hangouts, but Hangouts crashes when I write a single letter in my SMS. I tried to fix it by re-installing Messenger, but it's crashing as well (It didn't crash before). Tried a few other SMS apps, all of them crash, too. It seems my phone doesn't want to have externally installed SMS applications, and now with the original Messaging app gone, I can't send a single SMS. Is there a fix for this? I really wouldn't want to do a factory restore.
Halp!
http://forum.xda-developers.com/showthread.php?t=2773828 may help
Hey guys,
I just got my OPO today and have been loving every bit of it, but it seems that my SMS isn't working correctly. I checked the APN settings multiple times and even tried some of the preset ones with no luck. My issue is that I can both receive SMS messages as well as send and receive MMS messages, but when it comes to sending an SMS, I get a "Message note sent. Touch to retry" message. I've tried both the default app AND Google Hangouts with no luck from either. It's not a huge issue because I use mostly group chats and my gf can use hangouts, but it's still incredibly frustrating. Do you guys have any hints or tricks I should try out? I seriously love this device, but I am going crazy over the SMS issue.
I'm running the stock CM11S rooted with TWRP 64GB model on AT&T. Mobile data, LTE, everything else works. Just not actually sending SMS. I thank you for the responses ahead of time.
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Guys, basically you have to get the apn that is used by AT&T. Idk if you already have that apn, but the preset ones are made for the T-Mobile bands not really AT&T as I know it.
Parvinder25 said:
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
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Click to collapse
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Email with R (OnePlus) said:
Jacob K
Jul 20 09:34
I got my device today, the 64GB sandstone black, and put in my AT&T sim card. The phone worked as usual-or so I thought. My data works. 4g LTE on the wireless network, group MMS works, and I even receive SMS fine. But I'm not able to send out any SMS for some reason. I get left with a "Message not sent" notification. I tried this first with the stock app then tried Hangouts and neither worked. I checked my APN and everything seems to be correct. I'm just at a loss, as it's odd that I can receive both SMS and MMS and even send MMS but I can't send out SMS. Is there something I can do to resolve this?
R (OnePlus)
Jul 22 13:27
Hi Jacob,
Let's try a few things to help you solve your SMS problem.
First, turn off your OnePlus One, carefully remove the SIM tray, and then power on your OnePlus One. Let it finish booting up. Obviously it will say there is no SIM inserted, cause there isn't!
Next, turn off your OnePlus One again. Carefully put the SIM tray/card back in the same way you took it out and power on again. Give your phone a few minutes to register on the network and get settled. Now, try to send an SMS, see if it works.
If we are back to square one, I'm going to have to gather a bit more info. As you probably already know, this problem is typically APN related. Are you using the PTA APN on At&t?
Would you mind downloading an SMS app called Textra (free) to see if you can send an SMS using this app please? Let me know if any of this stuff works, or not. Thanks.
Jacob K
Jul 22
to OnePlus
Alright, I tried all of the steps you gave me and it didn't work, so I tried again waiting longer in between each step and no luck. I also tried Textra and upon hitting the send button got an immediate notification that the message failed. I realize this seems to be a very specific problem because I've searched all over the internet and I've come up with no solutions. I posted in multiple forums with just one reply from someone else with the same issue. But since putting the ticket in I've also tried inputting the correct AT&T SMSC in all 4 formats to no avail. Every time I press update and re-enter it goes back to the old, which is in fact one of the correct SMSC's for AT&T (the one in quotes) with a ,145 tailing it (not sure what that's for). But any information you need I'll be glad to provide, and I greatly appreciate your response. I've been living off of Facebook messages and group chats the last few days, haha.
R (OnePlus)
Jul 22 14:46
Hey Jacob,
Cool, thanks for enduring a little troubleshooting and glad you understand the language of tech. Just to remove another obvious layer of doubt, please make sure you have updated to the latest version of CM via OTA. The fact that you can receive SMS messages makes this an interesting puzzle to solve.
For our next attempt, we will try something a little more drastic before I ultimately suggest a factory reset, but lets put that on the back burner for now.
Go to settings/apps and then swipe right 2 times to reach the 'All' category
For each of these apps: Phone/Messaging Storage , Messaging , Hangouts , and com.android.smspush
Perform this process: Force stop, Clear cache, Clear data
Do a restart when you are done and fire off an SMS when you are rebooted to a stable state. Any luck?
Jacob K
Jul 22
to OnePlus
Alright, no luck with that either, so I just sucked it up and did a factory reset. I tried sending an SMS immediately after and it worked, so I thought I was good. But then after I allowed Google to install all of my old apps, I tried it again and no luck. But I did notice when Google Voice installed, CM asked me if I wanted to use Voice+ (or something along those lines) and I said yes, chose my Gmail and allowed it to access my G+ info, but after that it asked me which email to use again and wouldn't go away until I clicked out of it. Then I had to swipe the notification away, so I figured Voice might be the culprit, uninstalled and voila, working SMS.
So maybe something in the Voice settings was messing things up, or maybe the CM Voice+ thing messed it up since it worked fine on my old phone. Not sure, but I'm happy to have fixed it. Everything works great now! And even though we weren't able to fix the problem through the troubleshooting steps you provided, I realize this was a difficult and very specific and local issue.
[insert nerdy thank you note here]
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Bliznade said:
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Click to expand...
Click to collapse
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
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Click to collapse
Thanks.. Didn't find that setting but uninstall works perfect.
Sent from my A0001 using XDA Free mobile app
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
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Parvinder25: Could you perhaps elaborate on exactly where these "connection settings" are located? I could not find them anywhere within the Google Voice app. I'd like to keep using GV for its visual voicemail feature, however it seems to completely disable my ability to send MMS messages (although they do send after GV is uninstalled). I've located a toggle to receive text messages either within google or through the messaging app, however the messaging app was already selected. That would be the only toggle I could locate within GV that remotely relates to messaging. Thanks in advance.
Hello Parvinder,
It was glad that you have resolved this issue, i am also facing similar issue with my One Plus One mobile - MESSAGING. I am using AT&T network. I couldn't fine Google Voice+ in the apps or settings. I can just see Google Voice but, i am not able to find which setting needs to be disabled or Uninstalled? Could you please provide exact navigation for the same would be great help for me and other users on this blog.
Appreciate your help.
Thanks,
Venki
This is a generic question. I'm not looking for specific help tracking down the problem cuz there seem to be way too many variables. Just wondering if anyone else has experienced/noticed it. Or has any info numerous Google searches has not revealed.
So, every once in a while, a text message sent to me seems to not show up on my phone. The only way I know I got it is because Pushbullet syncs it to my PC and Firefox extension. But when I look in my messaging app (Google Messenger) it is not there. And if I do a backup using SMS Backup and Restore Pro it is not included in the backup.
So my phone must be receiving the message if Pushbullet mirrors it. Which makes me assume it is not a cell service issue. But it is not on my phone, messaging app, or SMS backups. Rebooting, switching SMS apps (tried 8SMS and Textra too), clearing app caches, etc. doesn't reveal said missing SMS's.
Background: Nexus 5, PAC-MAN rom 4.4 RC3, Google Messenger as main SMS app, various Xposed modules (but none that affect SMS), T-Mobile service.
It's only been a couple so far. But could have been more when my PC isn't on. And the reason I am concerned is cuz said SMS's are from pretty girls. So obviously I NEED to receive them
If anyone has any advice/info/sarcastic remarks/etc., I would appreciate it. Thxs!
ghagiel said:
This is a generic question. I'm not looking for specific help tracking down the problem cuz there seem to be way too many variables. Just wondering if anyone else has experienced/noticed it. Or has any info numerous Google searches has not revealed.
So, every once in a while, a text message sent to me seems to not show up on my phone. The only way I know I got it is because Pushbullet syncs it to my PC and Firefox extension. But when I look in my messaging app (Google Messenger) it is not there. And if I do a backup using SMS Backup and Restore Pro it is not included in the backup.
So my phone must be receiving the message if Pushbullet mirrors it. Which makes me assume it is not a cell service issue. But it is not on my phone, messaging app, or SMS backups. Rebooting, switching SMS apps (tried 8SMS and Textra too), clearing app caches, etc. doesn't reveal said missing SMS's.
Background: Nexus 5, PAC-MAN rom 4.4 RC3, Google Messenger as main SMS app, various Xposed modules (but none that affect SMS), T-Mobile service.
It's only been a couple so far. But could have been more when my PC isn't on. And the reason I am concerned is cuz said SMS's are from pretty girls. So obviously I NEED to receive them
If anyone has any advice/info/sarcastic remarks/etc., I would appreciate it. Thxs!
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Click to collapse
I'd be looking at Pushbullet if I were you. Xposed is always a possibility.
Do the texts show up if you reboot the phone?
ghagiel said:
And the reason I am concerned is cuz said SMS's are from pretty girls. So obviously I NEED to receive them
If anyone has any advice/info/sarcastic remarks/etc., I would appreciate it. Thxs!
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Click to collapse
Umm, forward them to me for safekeeping?
Sorry, no helpful insight here. =\
Aerowinder said:
I'd be looking at Pushbullet if I were you. Xposed is always a possibility.
Do the texts show up if you reboot the phone?
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Click to collapse
Nope. Tried that the second time I noticed and no luck. Also tried clearing cache/dalvik (just cuz).
Wakamatsu said:
Umm, forward them to me for safekeeping?
Sorry, no helpful insight here. =\
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Click to collapse
Haha, nice try
Update: reflashed my ROM, set everything back up from scratch (hate doing that) except for Pushbullet. Bought a Sony Smartwatch 3 and using Coffee to txt from it. Got a txt this morning, and when scrolling thru it on my watch noticed a message that was not on my phone again.
I'm wondering if it's Messenger at this point. Gonna switch messaging apps and see how that goes.
Try switching to hangouts or something, also do you set the setting for default sms handler in settings?
lolcakes203 said:
Try switching to hangouts or something, also do you set the setting for default sms handler in settings?
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I've switched to 8SMS from Messenger. I also went back to stock 4.4.4 and didn't let Google restore any app data. Messenger was the default SMS app. The only time I ever switched it was to restore a SMS backup for whatever reason and switched it right back. I didn't check at the time of missing texts if the default was changed, tho.
I just think they must've been deleted for whatever reason since they didn't show up in a backup. Been on stock with 8SMS for a few days and haven't noticed it so far. Maybe just a weird glitch with Messenger and letting the app data be restored when I reset the first time brought it back? Idk.