Can't Reach Google? Android Pie? - OnePlus 6 Questions & Answers

After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?

woundman said:
After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?
Click to expand...
Click to collapse
I had this issue in oreo when I messed up with system apps.
It got fixed with complete fresh install of Pie.
There were two scenarios;
Upgraded from oreo to pie - didn't worked
I freshly installed HavocOS, I was surprised that OK google still won't work - have to tap mic button everytime.
Completely wiped phone, used MSMtool.
Restored to 5.1.5
Wiped again with TWRP
Installed Android Pie again.
Then it started working.
Conclusion- it seemed google side problem as it said I had already saved voice model on other phone ( oreo) and I could not retrain.
And there were no fixes on XDA OR reddit.

woundman said:
After updating to Android Pie, I can no longer use Ok Google or manually hit the mic for the google app. I can type and use it though. Just the microphone option is broken for some weird reason.
I've tried everything. Factory reset, fastboot formats, clear app cache/data, ect... If you know what's wrong, let me know. Never had this before with any of my phones. Almost seems like an issue on Google's side?
Click to expand...
Click to collapse
Just contact Google Support.

drmjp93 said:
I had this issue in oreo when I messed up with system apps.
It got fixed with complete fresh install of Pie.
There were two scenarios;
Upgraded from oreo to pie - didn't worked
I freshly installed HavocOS, I was surprised that OK google still won't work - have to tap mic button everytime.
Completely wiped phone, used MSMtool.
Restored to 5.1.5
Wiped again with TWRP
Installed Android Pie again.
Then it started working.
Conclusion- it seemed google side problem as it said I had already saved voice model on other phone ( oreo) and I could not retrain.
And there were no fixes on XDA OR reddit.
Click to expand...
Click to collapse
I'll give MSMTool a shot. I followed this guide to correct the issue, but still not working. I'll update thread after I've updated to Android Pie from Oreo. Hopefully it works. Everything is working fine, google is just broken for some reason. I wonder what happened exactly.

woundman said:
I'll give MSMTool a shot. I followed this guide to correct the issue, but still not working. I'll update thread after I've updated to Android Pie from Oreo. Hopefully it works. Everything is working fine, google is just broken for some reason. I wonder what happened exactly.
Click to expand...
Click to collapse
I think you need to do fresh install of Pie.

drmjp93 said:
I think you need to do fresh install of Pie.
Click to expand...
Click to collapse
I've done a fresh install multiple times. Tried flashing thru TWRP as well. Only things I haven't tried are ADB sideloads and MSMTool. I'm in the process right now. It's working right now, we'll see if Android Pie works too.

MSMTool fixed it. Guess flashing thru MSMTool is better than the .bat files on the guide I was following. Thanks for the help @drmjp93.
Edit: Not fixed. Soon as the Google app updates, it breaks.

woundman said:
MSMTool fixed it. Guess flashing thru MSMTool is better than the .bat files on the guide I was following. Thanks for the help @drmjp93.
Click to expand...
Click to collapse
I am glad to hear that.
I know the feeling, I was united to Ok Google after 4 months.
??

drmjp93 said:
I am glad to hear that.
I know the feeling, I was united to Ok Google after 4 months.
Click to expand...
Click to collapse
Weird... Okay, so it seems there is something wrong with the Google App still. Everything was working fine, but soon as the Google app updated, it no longer works. Am I the only one having this issue? I am so confused.
Again, I've done everything! Factory resets, MSMTool, cleared app data...
Edit: Turns out my Google account is breaking it for some reason... No clue why. Soon as I remove my google account, google detects my voice. So weird... Now to figure out how to fix it.

woundman said:
Weird... Okay, so it seems there is something wrong with the Google App still. Everything was working fine, but soon as the Google app updated, it no longer works. Am I the only one having this issue? I am so confused.
Click to expand...
Click to collapse
At moment yes.
I updated my app too.
It's still working.
What does your voice train model page looks like?
Can u retrain?

drmjp93 said:
At moment yes.
I updated my app too.
It's still working.
What does your voice train model page looks like?
Can u retrain?
Click to expand...
Click to collapse
Turns out my Google account is breaking it. No clue why. Soon as I remove my google account, google detects my voice.

Not sure how to fix the issue. Do I contact Google?

woundman said:
Not sure how to fix the issue. Do I contact Google?
Click to expand...
Click to collapse
Yes may be its related to accounts, as during voice training it said I cannot train new voice as my account has already one saved.
I contacted them. It was an automated reply or a third person - an volunteer talks with us.
But if u do, do ask them to clear your trained voice saved to your account.
I don't know but I did every possible thing to get it working back.
Just ask them in particular to delete your all Voice related settings and activity.

drmjp93 said:
Yes may be its related to accounts, as during voice training it said I cannot train new voice as my account has already one saved.
I contacted them. It was an automated reply or a third person - an volunteer talks with us.
But if u do, do ask them to clear your trained voice saved to your account.
I don't know but I did every possible thing to get it working back.
Just ask them in particular to delete your all Voice related settings and activity.
Click to expand...
Click to collapse
Spoke with google support, they tried pretty much everything I've tried. They told me to report it to the developer's. Am I really the only one having this issue? I find it hard to believe I'm the only one having this issue on Android Pie now. Is your Google app widget working when you manually search?

Yes bro it works.
And regarding you are only the one is incorrect.
There are random ppl affected.
Including me but it was magically solved.

Related

[Q] Gmail crashes after booting Nexus One

I've got CM7.1 on my Nexus One, and it seems to work well. Just one problem, though. Whenever I reboot the phone, gmail crashes as soon as I enter my unlock pattern, and it can't be restarted (just crashes again). I have to uninstall and re-install it from the market, after which it's fine until the next reboot.
Any ideas?
littlenoodles said:
I've got CM7.1 on my Nexus One, and it seems to work well. Just one problem, though. Whenever I reboot the phone, gmail crashes as soon as I enter my unlock pattern, and it can't be restarted (just crashes again). I have to uninstall and re-install it from the market, after which it's fine until the next reboot.
Any ideas?
Click to expand...
Click to collapse
From memory, you have to download a 'special' GMail for CM. It's part of the 'Gapps' package you usually see on the same threads. I'm unsure if this is still the case, but it may be worth a try. I had CM7 on an Optimus 2x a few months back, and remember something similar although I don't use pattern unlock. Have you tried disabling your pattern to see if there's a conflict at all?
I loaded gapps originally, but I probably accepted upgrades from the market. But I thought the purpose of gapps was to get access to the market - not because CM requires special versions of Google apps. Am I wrong?
littlenoodles said:
I loaded gapps originally, but I probably accepted upgrades from the market. But I thought the purpose of gapps was to get access to the market - not because CM requires special versions of Google apps. Am I wrong?
Click to expand...
Click to collapse
Quite possibly true. Been a while since I've used CM. Out of curiosity are you using a nightly or a stable build?
A quick search revealed it has something to do with messing with your application permissions?
juzz86 said:
Quite possibly true. Been a while since I've used CM. Out of curiosity are you using a nightly or a stable build?
A quick search revealed it has something to do with messing with your application permissions?
Click to expand...
Click to collapse
Stable. I may have restored gmail from Titanium backup, which I guess could've messed things up. But I've uninstalled and reinstalled from the market several times. And after each reinstall, gmail works fine - until the next power down. I guess I could reflash gapps. But I'd like to wait for someone here to definitively tell me I need to.
littlenoodles said:
Stable. I may have restored gmail from Titanium backup, which I guess could've messed things up. But I've uninstalled and reinstalled from the market several times. And after each reinstall, gmail works fine - until the next power down. I guess I could reflash gapps. But I'd like to wait for someone here to definitively tell me I need to.
Click to expand...
Click to collapse
Good idea, sorry I couldn't provide you a more definite answer

[Q] android.process.acore has stopped, on ALL lollipop roms, after complete wipe!

Okay, guys, here's the problem. I have been pulling my hair out for days over this. On any Lollipop ROM I install, no matter what combination of gapps and AOSP ROM I install on my OPO, after completely and totally formatting caches, system, data, and /data/media, the problem persists:
Always after logging into an account, but not always the same one, I start to get an error "android.process.acore has stopped." It happens every few seconds and renders the device unusable. I have tried every fix I could find online, including wiping contacts storage data, contacts data, etc. I have formatted my phone several times, and each time the problem comes back. It only stops when I disable Contacts Storage in settings, which then in turn disables all contacts functionality.
This is getting totally ridiculous, and the only thing I can think of is that the AOSP version of contactsprovider.apk is totally corrupt. Any ideas?
I have the same problem... Did you succeed in resolving it?
flolep said:
I have the same problem... Did you succeed in resolving it?
Click to expand...
Click to collapse
Somewhat. The issue manifests itself when Facebook is synced with your contacts, and you use Facebook OAuth to sign into another app. For whatever reason, this causes the contacts app to go nuts, and the only way to fix it once it happens is to get rid of the Facebook app. It's a bug that is quite beyond me to fix. There is a modded Facebook apk floating around somewhere, that has had permissions modded so it's not allowed to use your contacts or register as an account in your phone. That works. It also works if when you install a new ROM, you sign into any apps that use your Facebook login before you install the Facebook app, that way you log into them with the browser and they never talk to the contacts app. Once you have installed the Facebook app, DO NOT EVER click "Sign in with Facebook" in any app on your phone, or you're screwed again.
That's pretty much what I've come up with thus far. Hope that helps.
EDIT: Here's the link to the thread with the modded Facebook apk: http://forum.xda-developers.com/showthread.php?t=2333637
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
prometheus1010 said:
I have the same issue on all CM12 based roms. It seems to happen for users with many contacts (hundreds). Uninstalling facebook seems to fix the problem for me. I have no such problems on my Nexus 5 with the same setup and facebook installed, so I wonder if it's not something specific to the bacon CM12 code.
Click to expand...
Click to collapse
It happens for other phones users... See here : https://productforums.google.com/forum/m/#!msg/nexus/Ip-hdFEQccY/OSFCz4Qj59oJ
Thanks for your partial solution @jkotzker... For me it's a no go because I am a big facebook user and I can install app with Facebook account linked at anytime... It's really really annoying to not log with Facebook account if the Facebook app is installed I don't know what to do... I tried everything like you.
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
marcviado said:
I've recently been getting the same issue but mine says "unfortunately the process com.android.phone has stopped" everything was fine had this phone for about a month was on a lollipop ROM and that just randomly popped up. At first I thought it was the ROM so I switch to another lollipop ROM and got the same issue. So I went back to the latest ota kk ROM and til now I'm still getting the pop up. What's going on here? Please help
Click to expand...
Click to collapse
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
pablo1215 said:
Oh yeah I've been trying to figure this out since cm12 unofficially came out for the note 4. Like all of you said it's fine for a while or sometimes it's messed up right away. I've had it work for two or three days then out of nowhere just have the error pop-up and never go away. Disabling google contacts storage also got rid of the error for me but of course I can't have the phone without google contacts and sync. This last time it happened just by downloading and signing into Dropbox, which isn't related to Facebook at all. This is belong frustrating because nobody seems to have a fix and it's the only thing stopping me from using cm 12. Is there any Dev that can help or work on this with a logcat?
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
I didn't find one...
I talked about this problem in xda temasek rom thread and ak kernel thread without success. I even sent a message on official cyanogenmod website, with last crash and logcat attached. No success. The problem happened in 2012 too... And since then, Google didn't have a solution for it.
It seems that Google is finally aware about this problem and the correction could arrive in "a future version"... Well. I want it now... Indeed, there seems to be only to increase the buffer transaction between applications and contact storage from 1MB to 2MB for example, to have it corrected. But no dev wants to do it because the problem cannot be reproduced! And it's rare! But we have it! It's incredible to have it back after a full wipe... And happening randomly, just after a random sync between application and Android system...
Any more updates on this issue/ anything else we can do to get this resolved? Even my partial, temporary solutions have stopped working, and I am getting really frustrated.
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
t3chn0s1s said:
Glad to see I'm not the only one here with this issue. Took different search terms to eventually land me here since this such an old and somewhat common issue. Nonetheless... Same problem. OnePlus One running Temasek CM12. Disabling contacts storage.... Blah blah blah. Its rather disappointing there's no actual solution instead of a workaround. But, I'm finally happy to know its Facebook. An app I rarely use but do need unfortunately.
Edit: wondering if anyone has had any luck fastboot flashing the factory image? I know it's a pain in the ass to have to back up all your files, etc off the device so I'd like to know if anyone has had success or even tried this. Cuz, I really won't feel satisfied until I've resorted to this last measure if there's the possibility of eradicating the problem.
Click to expand...
Click to collapse
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Aditya Srinidhi said:
I initially had this problem when I switched to lollipop, not sure how it fixed itself but I'm guessing it's the contacts sync like you posted here; only the first time I accidentally synced Fb contacts, and due to the massive number of friends on it, it crashed. But you can disable any sort of sync services on Fb and continue using the app for everything else, I've had no issues since.
Do you mean luck with fixing this issue after flashing the factory image or only returning to stock? Because I've had no issues returning to stock from lollipop by flashing the factory images through fastboot.
Click to expand...
Click to collapse
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
t3chn0s1s said:
I meant with flashing the factory image via fastboot to stop the frustratingly obnoxious pop ups of the process stopping (w/o uninstalling FB). You answered my question.
So, get this... Resolved the error by uninstalling Facebook. Today I picked up a Moto 360 and you HAVE to install Motorola Connect to really personalize the device... Once I allowed it to see my Google+ account info the android.process.acore started again. I'm SO annoyed. Gonna try a factory reset again and see if that helps. The only way to stop it is to uninstall Motorola Connect and that really sucks cuz I want to (of course) mess with my watch. I know nothing of Android Wear yet or how to root, etc the 360 so.... Here I go. Boldly. Lol
I'm just curious why I haven't seen more people having this issue. It's been plaguing me now for almost 2 weeks. I'm ready to throw my Bamboo OPO out the effing window. WTF.
Click to expand...
Click to collapse
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Aditya Srinidhi said:
It's mostly not because of lollipop, but might be the app itself, I read a few others having this problem on other forums with HTC, the solution they found was to clear data on contacts storage. Give that a try and see if it works, if not I'd suggest going back to Stock or probably the new OxygenOS which is supposed to be out by now. Check out @timmaaa index thread in the general section, it has all the necessary stock images you need. Report back and let us know if it fixed the issue for you
Click to expand...
Click to collapse
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
t3chn0s1s said:
Yea, I tried clearing contacts storage numerous times to no avail. I can live without the app... At first I thought it was a requirement to change watch faces... But, I do have a backup of stock, rooted but I can't go back to KK after being so used to LP. I'm def going to jump on Oxygen just to try it out but I'm guessing I'll end up running stock CM12s. I can't wait. I'd much rather have a stock (w/root of course) or mostly stock device that actually works completely.
Click to expand...
Click to collapse
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
flolep said:
The bug has been corrected by Google themselves with Android 5.1. Finally!.. So, like me, just try omni 5.1 or last cm12.1 unofficial and the error has gone! So good to use my phone.... Hmmm... How to say... Normally... Lol.
Click to expand...
Click to collapse
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
t3chn0s1s said:
Very nice. Glad to hear this... Xposed isn't compatible with 5.1 yet, right?
Click to expand...
Click to collapse
No. Not yet. But. Well. CM12 is already good functionality wise. And with this bug disappeared it's really a happiness.
---------- Post added at 12:42 AM ---------- Previous post was at 12:39 AM ----------
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Yeah, yeah. Already tried... Lol. I think I tried every single advice given in all the Android forums of the world on this bug lol. Well. Google finally heard us. +++
tmjm28 said:
Two things to try…
Go into settings/apps , press the menu button and select "reset app preferences". Reboot
You Can also try entering the following in your commands:
Su (enter)
Killall rild (enter)
reboot
Should have read the entire post, glad that has been fixed by google, I experienced the same thing and it's a huge pain in the butt.
Click to expand...
Click to collapse
Neither worked but thanks for the suggestion. I did find a Facebook work around. Found the Lite Version via a Google search (since its technically not available in the US) , installed it and it works fine. No android.process.acore FC's or repeated pop ups.
Update: This problem reared its ugly head again on CM12 and I ended up having to uninstall Twitter this time. So, now I'm on CM12s and as soon as I logged into my other Google account user Boxers email app I got the android.process.acore crash again. Uninstalling that app immediately stopped it. God I can't wait for 12.1 for our OPOs. This problem is absolutely ridiculous. I can't take this anymore. I really can't use ANY social media apps unless its like Tinfoil for FB or Twitter. I don't have any connected accounts except Google & Cyanogen.. Which I truly can live without but... Just for the hell of it.... Knowing I have a backup and I'm about to clean flash the latest stock build I tried to add Waze and it caused the crash all over again. Uninstalling Waze didn't help. I shouldn't have to deal with this. Only way to stop it is to disable contacts storage. Once it begins it doesn't stop. Effing Google with their half baked crap.

[Q] Ongoing issue with "Chrome is not responding"

Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Try clearing the data in settings - apps - chrome
gregbradley said:
Try clearing the data in settings - apps - chrome
Click to expand...
Click to collapse
I have done this too. Also, the problem persists even with completely fresh installs of Chrome.
Remove your google account, restart the phone and restore your google account
gregbradley said:
Remove your google account, restart the phone and restore your google account
Click to expand...
Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.
Does this happen on Wifi or on data?
If on wifi is always the same router?
gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
Click to expand...
Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
Click to expand...
Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
Click to expand...
Click to collapse
I have the same version of chrome as you. The problem has persisted during every single update after v38.
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
Click to expand...
Click to collapse
How do I do that?
install a logCat app from the playstore
gregbradley said:
install a logCat app from the playstore
Click to expand...
Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?
isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Click to expand...
Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.
I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.

"Ok Google" not working on new 7 Pro

I tried uninstalling and reinstalling the Google app, clearing cache in app and on phone. Retrained the voice in Google app a dozen times. Nothing is working. Side note: my SIM card is still installed in my old 5T. the 7 Pro doesn't have a SIM card. Not sure if that is a factor. Assistant works fine. *UPDATE: "OK Google" will launch when prompted when display is locked but it won't answer or respond to whatever I ask it. "OK Google" will not launch or respond when phone is unlocked at all.
I'm having similar issues but mine stops responding once I connect to my car stereo... And doesn't respond even after disconnecting until I reboot.
7 pro?
Same issue OK Google will NOT work on the One Plus 7 pro for some reason on my end
Did all that was suggested , Clear Cache , Clear Data, Disable Google, Reboot, then Endable google, retrain my voice
But still on the home screen when I say OK Google nothing happens
Anyone have a FIX for the Oneplus 7 pro? Thanks
BTW Stock 9.5.7 GMA21AA Firmware
Model GM1917
STOCK Not Rooted
I'm assuming you are rooted using Magisk? See my post here:
https://forum.xda-developers.com/oneplus-7-pro/help/google-match-lockscreen-t3936647
qwen3579 said:
I'm assuming you are rooted using Magisk? See my post here:
https://forum.xda-developers.com/oneplus-7-pro/help/google-match-lockscreen-t3936647
Click to expand...
Click to collapse
Not rooted. Using Nova and I restored from a Nova backup if that matters.
robdam1001 said:
Not rooted. Using Nova and I restored from a Nova backup if that matters.
Click to expand...
Click to collapse
Interesting. Sorry I can't help then. I had the exact same issue but was able to to resolve it by adding Google Framework to Magisk Hide. Since you're not rooted, this doesn't apply. Maybe try resetting to factory and see if it works before restoring any backups?
rooted, with custom kernel and custom launcher. OK Google works like a charm.
qwen3579 said:
Interesting. Sorry I can't help then. I had the exact same issue but was able to to resolve it by adding Google Framework to Magisk Hide. Since you're not rooted, this doesn't apply. Maybe try resetting to factory and see if it works before restoring any backups?
Click to expand...
Click to collapse
Just did factory reset and ok Google is now working. It hasn't finished restoring, however. I'll report back once it has. What a pita.
UPDATE: OK Google is working fine after Factory Reset, (PITA), and full restore.
That is what I was afraid of ,doing a full factory reset
If anyone has another solution that avoids that please let me know
Thanks all
Mine seems to work when the phone is awake however I have noticed that for some reason the Google pill widget does not show the 'ok google' text that normally shows up on my other phones.
Using stock launcher so not a 3rd party problem.
Anyone else notice this?
Not entirely helpful here other than to tell you that I'm not experiencing the same thing. ?
Full factory reset as a solution, lol. C'mon guys
No better solutions? Are we the only unlucky ones here.
The similar issue I have also come across on my phone and believe me, it was very irritating situation as I am not getting any way to fix it. Even I was not able to understand why it was happening but after searching a lot, I have got some solutions given in one blog. So if you are also coming across the same issue like "OK Google Not Working" then try the below solutions:
Solution 1: Restart Your Android Phone
Solution 2: Force Stop Google App
Solution 3: Clear Cache of Google App
Solution 4: Turn Off Bixby [For Samsung Users]
Solution 5: Make Sure That OK Google Command Is Enabled
Solution 6: Check Microphone On Your Device
Solution 7: Turn Off Adaptive Battery And Battery Saver Option
An old one here but have you installed any third party notification app like notifybuddy or plus beat? Ok Google won't work with these installed. The only notification app that doesn't interfere is AOE.
I have noticed a similar issue with voice-to-text being terrible and when this is happening OK Google does not work although it could be problem that happens even after OK Google is working but the voice to text is terrible at recognizing words. After android 10

Apps won't install

I've got an issue that I also saw on my note 8 before I switched to the op 7, when I go to install or update apps from the Google play store it gets to 99 percent or 100 percent it hangs and doesn't finish the install. I've tried all the wipes and clearing data and cache. Any ideas? Thanks.
Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.
johnny tsunami said:
Updating in case some one else has this issue, seemed to work for me. I wiped the following:
Play services
Playstore
And this one I hadn't done before
Download manager.
I've never really looked into something like the dm but after all the wipes and force stops I rebooted the phone and it seems to be working now.
Hope this can help someone in the future.
Click to expand...
Click to collapse
Scratch that, worked installing 2 apps, back to the same.
I have the same problem. There are brief moments when everything just works, but they are rare and it's ultra annoying
So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.
johnny tsunami said:
So I had a VPN installed, and I deleted the app, and now it seems to be working fine. I didn't have it enabled when downloading the app, and I found it sometimes gives me issues on my pc with connecting at first to an internet connection, so I thought there might be some correlation. The VPN I use is express. I'll keep trying to install apps and see if it resolved the issues.
Click to expand...
Click to collapse
I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything
Professor_Woland said:
I also had ExpressVPN and I really hoped this will work, but it didn't. I still cant install anything
Click to expand...
Click to collapse
Just curious, did you reuse your sim card?
johnny tsunami said:
Just curious, did you reuse your sim card?
Click to expand...
Click to collapse
You mean transfer it from old phone to Oneplus? Yes.
Professor_Woland said:
You mean transfer it from old phone to Oneplus? Yes.
Click to expand...
Click to collapse
So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.
johnny tsunami said:
So did I, and it started not installing again. I'm thinking its possible the sim might have something to do with it.
Click to expand...
Click to collapse
And you tried with New one? It works with New sim?
I haven't, need to take it in to have it copied, or do it myself. Never done it.
Another thing, never really took time to learn about sims, but if I pull the card in my phone, and just threw the new one that came with the phone will it work the same? With my number and everything?
I am also having this issue and even after a factory reset apps will not install. I tried removing my SIM card etc. Nothing seems to be working. The next thing I am going to try is installing the latest OTA update again manually via the downloaded zip from OnePlus's site.
Update: I tried installing the OTA manually, wiping all data, cache, etc and still the play store is not working correctly. I have never installed customer ROMs on this device or modified it in any way. Oxygen OS has been great so I never saw a reason to mess with it. In addition to that I have not even unlocked the bootloader.
Update 2: Some things are installing but it is exceptionally slow. I do not have any VPN apps or anything and this is a fresh wiped device. I cleared all system data, cache etc. Could it be a Google server side issue or something like that? Tying to side-load open source apps they install without issue instantly.

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