I just replaced the battery in mine. The fingerprint no longer reads my finger yet the click still triggers gestures and whatnot. I've checked multiple times and all connections and ribbon cables look fine to me. Any other idea what's happening? Also, the new battery does charge as fast as the old one.
I haven't replaced my battery but I have similar issue, I can unlock my apps, pay and what not with the fingerprint but I can't unlock my phone, seems that when the phone goes into sleep the fingerprint sensor gets disabled and I have to double wake the phone with the power button and then it works again
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Hi all!
I have the fingerprint locked option enabled. I find that sometimes, somehow the phone vibrates when it is in my pocket. When i take the phone out of my pocket, it will say fingerprint lock disabled. It's as though it is detecting the inside of pocket as a print, that's trying to unlock the phone. I also find that the flashlight turns it self on whilst it is in my pocket and also the bluetooth and wifi.
Is anyone having similar issues?
Finding it really annoying.
I've found some of my settings changed before, and I've noticed that the double tap to wake will work through thin material . . . like a jeans pocket.
When you put it in your pocket, turn the screen towards your body and see if that helps. Failing that, try disabling double tap to wake.
I've not had the fingerprint sensor disabled message myself, but the sensor can also trigger through thin material too. It obviously won't read any fingerprint, so if it happens a few times, it just temporarily disables the sensor.
I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!
Glove mode is/was off if anyone thinks that might be the cause. No screen protector either.
I only have the sensor lock if my finger fails to unlock the phone after a few tries. Every time the fingerprint is not properly read it will vibrate, after about 4 go's, it locks and you need to type in your pin. I'm guessing something is pressing the power button in your pocket and it's trying to scan your finger but failing, so by the time you pull it out, it's locked itself!
I too had to diable double tap to wake because it kept coming on in my pocket. even if it does not get past the fingerpring lock it still wastes some battery.
it would be nice if something could be done in tasker to:
if phone is flat on table(accelerometer)
then enable double tap to wake.
else disable it.
DT2W is wayyy too sensible at the moment. I hope Sony will fix it. A touch or double touch shouldn't be detected through clothes when the screen is off.
That feature was perfectly tweaked on my OnePlus One running CM12.1, and I liked to use it
Yeah I find the screen touch, fingerprint and rotation all way too sensitive. I have already disabled 2 of them, fingerprint is next....
Sent from my E6653
Ditto with the tap to wake frustratingly waking my phone constantly in my pocket. Never had the problem with the Z3. So many issues with this phone that were perfect on the Z3 feel like I've gone backwards.
same issue here, tap to wake activated and called the cops on me LOL...OMG
This is so annoying. My phone always wakes (through dt2w) when in my pocket and does weird stuff: changes settings, calls people, etc...
The one thing I found working for me is keeping the screen facing away from my body while in my pocket. It doesn't wake the phone up then.
I have this problem as well.
Try gravity screen app. It should turn off the screen in 1 second or less should it accidentally turn on while in the pocket.
This has bothered me loads so i've disabled the feature. You'd think they would make use of the light sensor to detect if the phone is in the pocket and then not unlock the phone on double-tab. There's the standard Google 'on-body' feature which can be used to disable security when the phone is detected as on your person.
and this is how a very useful feature quickly became most annoying issue... because of a defective light sensor or its faulty software development.
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
...
sadonlyone said:
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
Click to expand...
Click to collapse
That's actually standard Android behaviour would you believe - both Lollipop and Marshmallow. Don't expect a "fix" for this anytime soon...
It's configurable on iPhone though. Go iOS!
I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!
hey guys, i flashed stock XEF MM on my S6 couple days ago, and since then i notice that sometimes when you wake your phone up the screen lights up slowly and gets you to the lock screen, i though it maybe an animation, but now i noticed something, i have the finger print scanner lock. when i press the home button and keep my finger on the home button after it opens sometimes it locks the phone and turn the screen off, this happened to me couple of times right now....anyone noticed that??
Its a feature in MM ... When proximity sensors its blocked you cannot unlock the phone. This feature is to block "unlocking" while your phone is in the pocked ... I think you are having problem with proximity sensor ...
lummujaj said:
Its a feature in MM ... When proximity sensors its blocked you cannot unlock the phone. This feature is to block "unlocking" while your phone is in the pocked ... I think you are having problem with proximity sensor ...
Click to expand...
Click to collapse
it wasn't blocked but the room lights are turned off, maybe that's why....but still it opens the phone and goes to the home screen and half a second after that it locks it again
EDIT: as it turned out it was the sensor, i tried to block it with my finger and it kept locking the phone, the reason the phone was getting to the home screen is that the finger print sensor works very fast, it's faster than the sensor, so it unlocks and then the sensor locks the phone....THANKS
Hello,
I've recently discovered that if you try and place a finger on the fingerprint sensor while the phone is in your pocket, the screen will successfully unlock, which I believe it's not normal behaviour. Every time I pull it out of my pocket the screen turns on and the phone unlocks, leaving it prone to accidental taps and inevitably open random apps every time.
Does anybody else have this issue?
I just tested it. Same here.
If I cover the sensors while the phone is just sitting there and then place my finger on the fingerprint reader - it registers it and unlocks the phone.
If the phone is unlocked and I cover the sensors - I get a message that the touch protection is active and it doesn't allow me to click on the screen.
Great "touch protection", Huawei. Good job on this one.
Godzi said:
I just tested it. Same here.
If I cover the sensors while the phone is just sitting there and then place my finger on the fingerprint reader - it registers it and unlocks the phone.
If the phone is unlocked and I cover the sensors - I get a message that the touch protection is active and it doesn't allow me to click on the screen.
Great "touch protection", Huawei. Good job on this one.
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Click to collapse
Yeah, it basically works only once the phone has already been unlocked, lol.
Nice addition to the stupid lock-screen notification issue we are having in the other thread. How awful.
At least I'm glad I'm not the only one, I'll try and open a chat when I have some spare time to waste...
Hi,
I have a problem with my OP6. I hae the latest OOS 5.1.11.
When I have the phone in my pocket, it's locked, than quite often when pulling out of the pocket I naturally grab it the way, that mu thumb is in the screen (I am not touching the fingerprint sensor) and when I take it out of the pocket, the screen unlocks itself.
Is this problem related to the issues people have posted regarding pocket mode not working and allowing to unlick with fingerprint while still in pocket or another bug or maybe hardware issue?
Thanks
face unlock??
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
Sent from my ONEPLUS A6003 using Tapatalk
remczar69 said:
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
Click to expand...
Click to collapse
I think you have enabled the 'double tap to wake' option. Sometimes when you hold the phone and touch the screen, it recognizes it as if you double tap it, and then face unlock kicks in. I personally have enabled an extra required swipe up after face unlock to unlock my phone as a solution.
Yes, I have been using double tap to wake, and everything was fine, as I have the phone since the launch. I have started noticing the issues recently. Also, if just touching the screen activates the "double tap" then obviously something is not right, because it happens quite often. I have disabled pocket mode for now to see if anything changes.
So a few days ago I changed my battery for my Honor 8 phone, but after that my fingerprint stopped working. Not even the button is working now, I can't even go to fingerprint management because whenever I try it just kicks me out. I can't get into fingerprint management. Someone recommended me to format the phone. Are there any other options?
Did you make sure that the fingerprint was put back correctly after changing the battery?!
(I mean the fingerprint cable that connects to the motherboard)
Try to reconnect fingerprint connector cable