So a few days ago I changed my battery for my Honor 8 phone, but after that my fingerprint stopped working. Not even the button is working now, I can't even go to fingerprint management because whenever I try it just kicks me out. I can't get into fingerprint management. Someone recommended me to format the phone. Are there any other options?
Did you make sure that the fingerprint was put back correctly after changing the battery?!
(I mean the fingerprint cable that connects to the motherboard)
Try to reconnect fingerprint connector cable
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Hey,
Every now and then (maybe 2-3 times a week)... my Mate 8 will go blank/unresponsive. I know the device is still on, because it is warm, the PC responds when I connect via USB & I am still able to use a WIFI hotspot.
But I cannot wake my phone, either with the power button or the fingerprint scanner.
Just wondering if anyone else has experienced this, and has a solution.
Huawei Mate 8, Android 6.0, No Root.
Thanks for any help.
I just replaced the battery in mine. The fingerprint no longer reads my finger yet the click still triggers gestures and whatnot. I've checked multiple times and all connections and ribbon cables look fine to me. Any other idea what's happening? Also, the new battery does charge as fast as the old one.
I haven't replaced my battery but I have similar issue, I can unlock my apps, pay and what not with the fingerprint but I can't unlock my phone, seems that when the phone goes into sleep the fingerprint sensor gets disabled and I have to double wake the phone with the power button and then it works again
My Huawei P20 fingerprint sensor doesn't seem to work when the phone is lying down like 8/10 times.
Not that it doesn't recognize my finger, it just doesn't respond to anything. I have to physically lift the phone, even a few millimeters, for it to work normally. It's pretty annoying and defeats the purpose of the front-facing fingerprint sensor.
I tried rebooting, resetting to factory settings, didn't work.
Anyone have an idea what causes this bug to happen?
I already tested with a new fingerprint scanner and it still doesnt work. If i attach the fingerprint scanner and turn my phone on, it would start in a bootloop saying "Phone is starting". I had to remove the battery to turn off the phone, unattach the fingerprint scanner, turn on and it works just fine. Well, fine without a fingerprint scanner. So i was wondering if there is something wrong with my board. If any of you have a picture of the board, near the fingerprint scanner area, it would help too.
I already tested with a new fingerprint scanner and it still doesnt work. If i attach the fingerprint scanner and turn my phone on, it would start in a bootloop saying "Phone is starting". I had to remove the battery to turn off the phone, un-attach the fingerprint scanner, turn on the phone and it will startup like normal. Well, normal but without a fingerprint scanner. So i was wondering if there is something wrong with my board. If any of you have a picture of the board, near the fingerprint scanner area, it would help too. Thank in advance!!