Issues when locked, in pocket... - Xperia Z5 Q&A, Help & Troubleshooting

Hi all!
I have the fingerprint locked option enabled. I find that sometimes, somehow the phone vibrates when it is in my pocket. When i take the phone out of my pocket, it will say fingerprint lock disabled. It's as though it is detecting the inside of pocket as a print, that's trying to unlock the phone. I also find that the flashlight turns it self on whilst it is in my pocket and also the bluetooth and wifi.
Is anyone having similar issues?
Finding it really annoying.

I've found some of my settings changed before, and I've noticed that the double tap to wake will work through thin material . . . like a jeans pocket.
When you put it in your pocket, turn the screen towards your body and see if that helps. Failing that, try disabling double tap to wake.
I've not had the fingerprint sensor disabled message myself, but the sensor can also trigger through thin material too. It obviously won't read any fingerprint, so if it happens a few times, it just temporarily disables the sensor.

I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!
Glove mode is/was off if anyone thinks that might be the cause. No screen protector either.

I only have the sensor lock if my finger fails to unlock the phone after a few tries. Every time the fingerprint is not properly read it will vibrate, after about 4 go's, it locks and you need to type in your pin. I'm guessing something is pressing the power button in your pocket and it's trying to scan your finger but failing, so by the time you pull it out, it's locked itself!

I too had to diable double tap to wake because it kept coming on in my pocket. even if it does not get past the fingerpring lock it still wastes some battery.
it would be nice if something could be done in tasker to:
if phone is flat on table(accelerometer)
then enable double tap to wake.
else disable it.

DT2W is wayyy too sensible at the moment. I hope Sony will fix it. A touch or double touch shouldn't be detected through clothes when the screen is off.
That feature was perfectly tweaked on my OnePlus One running CM12.1, and I liked to use it

Yeah I find the screen touch, fingerprint and rotation all way too sensitive. I have already disabled 2 of them, fingerprint is next....
Sent from my E6653

Ditto with the tap to wake frustratingly waking my phone constantly in my pocket. Never had the problem with the Z3. So many issues with this phone that were perfect on the Z3 feel like I've gone backwards.

same issue here, tap to wake activated and called the cops on me LOL...OMG

This is so annoying. My phone always wakes (through dt2w) when in my pocket and does weird stuff: changes settings, calls people, etc...

The one thing I found working for me is keeping the screen facing away from my body while in my pocket. It doesn't wake the phone up then.

I have this problem as well.

Try gravity screen app. It should turn off the screen in 1 second or less should it accidentally turn on while in the pocket.

This has bothered me loads so i've disabled the feature. You'd think they would make use of the light sensor to detect if the phone is in the pocket and then not unlock the phone on double-tab. There's the standard Google 'on-body' feature which can be used to disable security when the phone is detected as on your person.

and this is how a very useful feature quickly became most annoying issue... because of a defective light sensor or its faulty software development.
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
...

sadonlyone said:
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
Click to expand...
Click to collapse
That's actually standard Android behaviour would you believe - both Lollipop and Marshmallow. Don't expect a "fix" for this anytime soon...
It's configurable on iPhone though. Go iOS!

I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!

Related

Touch screen doesn't work when device woken up (Intermittent)

I've got an intermittent problem - sometimes when I wake the phone up, the touch screen doesn't work. It happens when I wake it up with the power button, when someone calls, or when an alarm wakes up the screen. That means when the problem happens, I can't answer the call, or turn off the alarm (sometimes locking the screen and waking it up immediately works).
It doesn't seem to be affected by whether or not the phone is or has been charging, whether it's been in my pocket or the temperature of the device. I've not been able to discern a pattern at all. Once the phone is unlocked and the touchscreen is working though, it works perfectly. The problem never returns while I'm using it, only if I lock it, and only sometimes.
If I leave the screen on while touch is unresponsive, I can tell when it is responsive to touch again by a line that quickly flashes along the top edge of the screen. At that point, the screen operates entirely normally.
In what may be a related item, when I'm on a call, sometimes the proximity sensor doesn't work properly and the screen turns back on and starts working. I get off the call and find my phone in a different app.
Does the Nexus 5 use the proximity sensor while the screen is off as a way to weed out unintended touches while the phone is in a pocket?
I'm going to try and store it face up over the next couple of weeks and see if the problem continues, but I was hoping that someone might have some insight.
About the phone:
I cracked the screen over the summer and had it replaced, but I didn't have any issues with it at all until I installed Lollipop. 5.0.1 hasn't made a difference

OP 6 Automatically unlocks

Hi,
I have a problem with my OP6. I hae the latest OOS 5.1.11.
When I have the phone in my pocket, it's locked, than quite often when pulling out of the pocket I naturally grab it the way, that mu thumb is in the screen (I am not touching the fingerprint sensor) and when I take it out of the pocket, the screen unlocks itself.
Is this problem related to the issues people have posted regarding pocket mode not working and allowing to unlick with fingerprint while still in pocket or another bug or maybe hardware issue?
Thanks
face unlock??
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
Sent from my ONEPLUS A6003 using Tapatalk
remczar69 said:
No, its even before it's able to "see" my face. I just feel a small vibration under my finger and it unlocks. Also, for face unlock to be activated I would need to wake up the screen, but the problem is, it wakes up on it's own.
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Click to collapse
I think you have enabled the 'double tap to wake' option. Sometimes when you hold the phone and touch the screen, it recognizes it as if you double tap it, and then face unlock kicks in. I personally have enabled an extra required swipe up after face unlock to unlock my phone as a solution.
Yes, I have been using double tap to wake, and everything was fine, as I have the phone since the launch. I have started noticing the issues recently. Also, if just touching the screen activates the "double tap" then obviously something is not right, because it happens quite often. I have disabled pocket mode for now to see if anything changes.

Always On Display ignores proximity sensor

Hi all,
I just got a 2018 Galaxy A7 this week.
I can't get the Always On Screen to function correctly.
When the proximity sensor at the top of the screen is covered, the screen will fade all the way down, but not shut off completely.
If I leave the phone face down on a table, I can see the screen dimly reflected off the surface if I turn the lights off.
From the manual: "If the sensor at the top of the device is covered for a certain period, the Always On Display will turn off". So it should turn off if face down, in a pocket, etc?
I tried setting "Block Accidental Touches" but this makes no difference. Same for a factory reset in case something I installed was holding the screen on.
Am I missing a required setting?
With thanks
Also: I checked with the built-in tests (dial *#0*#). The proximity and light sensors seem to work ok, so this appears to be a software or setting issue? Or a mistake in the manual?
I confirm that the aod will automatically turn off if I put my phone into my pocket. But I afraid of the burn out of my display. The aod seem to stay the same position in a very long period and there is no option to set up the period for the movement of the aod. Maybe I will turn this funtion off.
Thanks for checking. I'll contact Samsung about this.
I don't know if you need to worry about burn in, the clock and other information seems to move around often enough. Even the home button moves slightly to avoid issues. They've used these screens with these anti-burn in measures for a while and there hasn't been a large number of complaints.
Yeah, A7 has this function and I worry about the burn in of its screen but it do not have LED notification and because of that I must use aod. But the A6, my wife's phone, do not have aod and LED notification. Why Samsung did not support LED indicator for A series? It so annoying.

Question Raise wrist to Wake

So have this turned on and at times I have to shake my hand like a polaroid picture in order for it to wake and even then it does not wake
Just using one of the standard watch faces and it only wakes up sporadically or when I touch screen to wake (this button turned on also and also Turn bezel to wake)
Always on Display is turned off
Anyone have same issue and any settings that they used so it wakes up?
Yea I also noticed this behavior and dont like it....
On most watches you just need to rotate your wrist to wake them up but for the GW4 you need to literally raise your arm. This is ok when you are standing or walking but while sitting in a car or at a desk it really is annoying ...
I have not had this behavior on my GW4. The only time I have issues with face turning on is when I'm lying in bed. That is normal. The face should not turn on when watch is vertical and wrist is turned. When I turn wrist at desk or in car the face turns on. Is your wrist horizontal when the face does not come on?
I get the hiccup too, and can be very annoying
I have no problem with tuning mine on with a mild wrist snap as if a fly landed on my hand. It does require that the arm be relatively horizontal. I wonder if the problems described depend on the chosen screen?
The tighter my watch straps, then the better the wake response!
galaxys said:
The tighter my watch straps, then the better the wake response!
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I honestly think that could be the problem for me
I had the opposite problem (too sensitive) before turning lift to wake off. I suspect it is a gyroscope calibration issue. Unfortunately, I am unaware of any method for calibration at this time.
Okay, I found the calibration screen. On your watch, go to the phone app and dial *#0*#, then scroll to "Sensors" and preform a "Selftest" on the Gyro while it is sitting perfectly still. You can also calibrate the other sensors from this menu. If the watch won't let you go back, you may have to reboot by holding the two buttons down. Let us know if that helps.
Edit: To exit the menu, swipe right.
This is happening again not waking on lift to wake
Did selftest and same issue
Any suggestions
Wish I could help you. Mine works just fine. You may have a sensor that just isn't quite right.

Screen Timeout issue

I use an older Samsung Note 4 with the latest stock OS allowed for it. I have had an issue since day one that I can't seem to find a solution.
I want to be able to disable the screen from turning on, unless I hit one of the physical buttons (typically Home or Right side button). The reason is that notifications and other background processes keep lighting up the screen. Sometimes, the screen will just stay on and not timeout. Also, if the phone is in my pocket, it senses my body and starts interacting as though its my fingers. I am only aware of this once the phone heats up and then all my icons are messed up. The biggest problem is the battery drain from all this. Setting the timeout short does not really help and is kinda annoying itself.
I have not been able to find a setting or app than can suppress this. All of my searches just turn up the opposite solution to keep the screen active constantly.
Is it possible to disable the screen until an actual physical button is pressed? If so, what is the solution? New OS, new phone, app?
Thanks.

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