Always On Display ignores proximity sensor - Samsung Galaxy A7 (2018) Questions & Answers

Hi all,
I just got a 2018 Galaxy A7 this week.
I can't get the Always On Screen to function correctly.
When the proximity sensor at the top of the screen is covered, the screen will fade all the way down, but not shut off completely.
If I leave the phone face down on a table, I can see the screen dimly reflected off the surface if I turn the lights off.
From the manual: "If the sensor at the top of the device is covered for a certain period, the Always On Display will turn off". So it should turn off if face down, in a pocket, etc?
I tried setting "Block Accidental Touches" but this makes no difference. Same for a factory reset in case something I installed was holding the screen on.
Am I missing a required setting?
With thanks

Also: I checked with the built-in tests (dial *#0*#). The proximity and light sensors seem to work ok, so this appears to be a software or setting issue? Or a mistake in the manual?

I confirm that the aod will automatically turn off if I put my phone into my pocket. But I afraid of the burn out of my display. The aod seem to stay the same position in a very long period and there is no option to set up the period for the movement of the aod. Maybe I will turn this funtion off.

Thanks for checking. I'll contact Samsung about this.
I don't know if you need to worry about burn in, the clock and other information seems to move around often enough. Even the home button moves slightly to avoid issues. They've used these screens with these anti-burn in measures for a while and there hasn't been a large number of complaints.

Yeah, A7 has this function and I worry about the burn in of its screen but it do not have LED notification and because of that I must use aod. But the A6, my wife's phone, do not have aod and LED notification. Why Samsung did not support LED indicator for A series? It so annoying.

Related

Turn screen on and off in a call with light sensor

Ok, so I've basically got the screen from turning off in a call with a tweak, but this removes the mute phone on turning it face down. I don't really mind about that since I've disabled that feature anyway.
What I'm wondering is, as the phone has a light sensor right next to the speaker, I wondered if theres anyway to turn the screen off when it's next to your head. Did the iPhone have an IR transmitter and reciever to accomplish this or just a bog standard light meter?
The only problem with this I can see would be in the dark, it would mean the screen stays off.

[Q] Proximity sensor troubles, can it be disabled?

Lately, my proximity sensor has been giving me trouble - at least, I think it's the proximity sensor. The symptoms:
1) I can't unlock the phone unless there is enough ambient light. Generally not a problem, but a little inconvenient.
2) As soon as I start a call, the screen goes black and will not turn back on no matter what, making it impossible to bring up the dialpad or hang up. I've enabled the "power button to hang up" setting, but it doesn't seem to be doing anything. The only way to end a call is to wait for the other side to hang up or remove the battery. The former is fine if I'm actually talking to a person, but if I get into an auto-attendant tree I'm screwed. It happens regardless of whether I'm holding the phone to my face or not. Flat on a table, same behavior.
The phone is rooted, are there any apps or things I can do to verify that it's the proximity sensor? Is there any way to just disable the proximity sensor in software?
Use the hidden menu (3845#*850#) and go into device test.
There is a proximity sensor test there. As you move your hand near the sensor it wall say near and as you move it away it will give you a light reading.
Thanks - the top always says "Proximity: NEAR". The bottom one says "Light: off" If I wave my hand hear the sensor, it turns blue and give me a reading hovering around 10. Closer to the phone and it's red and gives me a lower reading. Holding my finger on the phone, completely blocking the sensor, gives me the "Light: off" reading again.
I'm not quite sure what to make of that.
I've had similar problems with my international version G3. Both times I have had to take off the back cover, remove the various screws around the top half of the phone, pull off the plastic casing, and then use compressed air to spray out the area around the proximity sensor. After this the phone works fine for a month or so.
Somehow dust seems to be getting into the phone quite easily. I'm wondering if the area around the speaker grill is not fully sealed.
I finally took the time to disassemble my phone and sure enough, the proximity sensor was filthy. A couple seconds with a can of compressed air and things seem to be back to normal.
Thanks!
I have a lg g stylo the sensor is so sensitive .. I wave my hand over my phone and the screen goes black I am trying to figure out how to turn it off ..
eriqjaffe said:
Lately, my proximity sensor has been giving me trouble - at least, I think it's the proximity sensor. The symptoms:
1) I can't unlock the phone unless there is enough ambient light. Generally not a problem, but a little inconvenient.
2) As soon as I start a call, the screen goes black and will not turn back on no matter what, making it impossible to bring up the dialpad or hang up. I've enabled the "power button to hang up" setting, but it doesn't seem to be doing anything. The only way to end a call is to wait for the other side to hang up or remove the battery. The former is fine if I'm actually talking to a person, but if I get into an auto-attendant tree I'm screwed. It happens regardless of whether I'm holding the phone to my face or not. Flat on a table, same behavior.
The phone is rooted, are there any apps or things I can do to verify that it's the proximity sensor? Is there any way to just disable the proximity sensor in software?
Click to expand...
Click to collapse
If it does become a problem there is an exposed module just for diabling prox sensor
Proximity Sensor Issue Solved
Just opened the Mobile yesterday night, and after a little hectic; i had managed to clean the dust from board sensors.
Working Perfect now, like a charm !

Change the movement to turn screen on....

Hi, I am trying to figure out how to change the movement that turn screen on...
Without movement that turn screen on I usually get 5 days of use (light use). With wrist movement that turns screen on I just get 2 days of Use.
The problem is that many times the display turns on with random movements that was not me trying to see the time... And even sometimes the display doesn't turn on with me trying to see the time.
I am guessing this mechanism is wrong by default. Instead to turn on with movement I believe it would be way better if the display turns on with the position.
The only time you get the display on stand position (home button to bottom and camera to top) is when you really turn your wrist to see the hour. This position of display stand (home button to bottom and camera to top) should be the trigger to turn on the screen and not the movement of the arm.
Does anyone have a clue of how to change this?
Tnx a lot any help.
Sent from my SM-G920I using XDA Free mobile app
Facing the same problem. There must be someone with an good idea..
Question: Do you wear your Gear on top of your wrist or on bottom? I've never had problems with wake-up gestures when I wore my watch on top of my wrist, but if I wear it underneath the screen comes on all the time and drains the battery in a few hours. I think it confuses the motion sensor.
Remember, when wake-up gestures are turned on the motion sensor is always on, which drains the battery much faster whether the screen is on or not (That's in the user manual).
yup. infact when i am using my PC my left hand is always from the keyboard to any other place the watch will keep going on and off (screen). this is frustrating and consumes battery. is there a solution?

Issues when locked, in pocket...

Hi all!
I have the fingerprint locked option enabled. I find that sometimes, somehow the phone vibrates when it is in my pocket. When i take the phone out of my pocket, it will say fingerprint lock disabled. It's as though it is detecting the inside of pocket as a print, that's trying to unlock the phone. I also find that the flashlight turns it self on whilst it is in my pocket and also the bluetooth and wifi.
Is anyone having similar issues?
Finding it really annoying.
I've found some of my settings changed before, and I've noticed that the double tap to wake will work through thin material . . . like a jeans pocket.
When you put it in your pocket, turn the screen towards your body and see if that helps. Failing that, try disabling double tap to wake.
I've not had the fingerprint sensor disabled message myself, but the sensor can also trigger through thin material too. It obviously won't read any fingerprint, so if it happens a few times, it just temporarily disables the sensor.
I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!
Glove mode is/was off if anyone thinks that might be the cause. No screen protector either.
I only have the sensor lock if my finger fails to unlock the phone after a few tries. Every time the fingerprint is not properly read it will vibrate, after about 4 go's, it locks and you need to type in your pin. I'm guessing something is pressing the power button in your pocket and it's trying to scan your finger but failing, so by the time you pull it out, it's locked itself!
I too had to diable double tap to wake because it kept coming on in my pocket. even if it does not get past the fingerpring lock it still wastes some battery.
it would be nice if something could be done in tasker to:
if phone is flat on table(accelerometer)
then enable double tap to wake.
else disable it.
DT2W is wayyy too sensible at the moment. I hope Sony will fix it. A touch or double touch shouldn't be detected through clothes when the screen is off.
That feature was perfectly tweaked on my OnePlus One running CM12.1, and I liked to use it
Yeah I find the screen touch, fingerprint and rotation all way too sensitive. I have already disabled 2 of them, fingerprint is next....
Sent from my E6653
Ditto with the tap to wake frustratingly waking my phone constantly in my pocket. Never had the problem with the Z3. So many issues with this phone that were perfect on the Z3 feel like I've gone backwards.
same issue here, tap to wake activated and called the cops on me LOL...OMG
This is so annoying. My phone always wakes (through dt2w) when in my pocket and does weird stuff: changes settings, calls people, etc...
The one thing I found working for me is keeping the screen facing away from my body while in my pocket. It doesn't wake the phone up then.
I have this problem as well.
Try gravity screen app. It should turn off the screen in 1 second or less should it accidentally turn on while in the pocket.
This has bothered me loads so i've disabled the feature. You'd think they would make use of the light sensor to detect if the phone is in the pocket and then not unlock the phone on double-tab. There's the standard Google 'on-body' feature which can be used to disable security when the phone is detected as on your person.
and this is how a very useful feature quickly became most annoying issue... because of a defective light sensor or its faulty software development.
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
...
sadonlyone said:
another thing I don't understand: if screen is locked, why notification access isn't ?!? at least they should put an option to enable or disable it.
sony customer care ?!?
Click to expand...
Click to collapse
That's actually standard Android behaviour would you believe - both Lollipop and Marshmallow. Don't expect a "fix" for this anytime soon...
It's configurable on iPhone though. Go iOS!
I had to disable the double-tap to wake screen option as it was always triggering in my pocket (screen facing in). I only have screen lock set to swipe though so walking/climbing stairs was waking the screen, pulling down the notification panel and going to town changing settings. I even somehow managed to change the time display setting from 24 hour to 12 hour. I mean, how the hell can that happen in a short few minutes in a pocket?!

General Screen time out

I have galaxy watch 4 classic.
I adjust screen time out for 30 second or higher but it turn off immediately when it turn on. Could anybody help please?
is a bug but samsung is doing nothing
it doesn't work with wrist movement but when you wake it up by touching the screen it works
Something similar here. When I receive a notification, if I raise my hand to see it sometimes (2 out of 10) the screen turns off before I can even see the notification. I have read this is how Samsung designed it in order to save battery (if you move your arm when the screen is on it turns off) but in case of a notification it should give at least 4-5 seconds before turning off. Is there any way to sove it? Maybe disabling motion sensors or whatever? Ahy idea?
Thank you for your help

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