Has anybody got an issue with their proximity sensor? Mine seems to be misbehaving randomly after the 8.1.0 update. Last day the phone was stuck after a call and had to reboot. Is this a known issue? Are there any fixes yet?
Nope, no issues here. Please describe when and how your sensor is not working properly?
PuffDaddy_d said:
Nope, no issues here. Please describe when and how your sensor is not working properly?
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It just doesn't work. The screen mostly doesn't turn off and when it does it doesn't turn back on.
JosephECorson said:
It just doesn't work. The screen mostly doesn't turn off and when it does it doesn't turn back on.
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You mean while on a phone call with the phone pressed to your ear?
Do you have a screen protector?
JosephECorson said:
Has anybody got an issue with their proximity sensor? Mine seems to be misbehaving randomly after the 8.1.0 update. Last day the phone was stuck after a call and had to reboot. Is this a known issue? Are there any fixes yet?
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So I had this problem. I tried all the solutions I could from the Google Forums and the Google Pixel 2 help support themselves. I discovered that the 8.1 update broke the proximity sensor. So I just received my replacement. Some people "claim" that taking off the screen protector works, but I was skeptical because the phone worked with the screen protector on when I was running 8.0 (Moreover, as I transferred the SAME screen protector onto my replacement running 8.1, the replacement works to perfection. I also played around with my previous Pixel 2 XL after resetting the phone and the proximity still does not work, even without the screen protector). You can go to the Google forum (under the calls link, because my assumption is that calling on any app on your phone just leaves you with a black screen) and test out all possible solutions. If none work, just call Google and explain the problem and ask for a replacement :good:. Hope this helps, man.
PuffDaddy_d said:
You mean while on a phone call with the phone pressed to your ear?
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ya
DatGuy_Shawnaaaay said:
So I had this problem. I tried all the solutions I could from the Google Forums and the Google Pixel 2 help support themselves. I discovered that the 8.1 update broke the proximity sensor. So I just received my replacement. Some people "claim" that taking off the screen protector works, but I was skeptical because the phone worked with the screen protector on when I was running 8.0 (Moreover, as I transferred the SAME screen protector onto my replacement running 8.1, the replacement works to perfection. I also played around with my previous Pixel 2 XL after resetting the phone and the proximity still does not work, even without the screen protector). You can go to the Google forum (under the calls link, because my assumption is that calling on any app on your phone just leaves you with a black screen) and test out all possible solutions. If none work, just call Google and explain the problem and ask for a replacement :good:. Hope this helps, man.
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Thanks, man! I know the issue is not the screen protector even though they claim so.
Okay, this is what you need to do. Buy airduster and nicely blow air over the top speaker. Not sure this phone is dust proof. There seems a small gap between the lower edge of the speaker grill and phone screen. You can test by yourself, take a paper the edge of paper goes for a mm or so. Use air duster few times and your proximity sensor works. I think it's not software problems, seems this pixel 2 xl has serious quality control. Google needs to recall this phone!!
Sounds logical, because I can turn my screen on and off by bringing a metallic pen near the sensor and away from it, so if you get metal particles in that little "slot" by the speaker, they'd probably affect the sensor. (Especially if they were magnetized - and a lot of seemingly "where id it come from" dust is actually from construction projects. [We used to rent two way radios to construction companies, and they came in about once a week with "dead" speakers - it was tiny steel particles loading the speaker up to the point that the cone couldn't move - and they traced a sample back to a particular steel beam - that the phone had been near when some rivet holes were drilled in it.]) So keep the phones away from cities that have hi-rise construction projects in progress. (This phone is designed for use on a different planet - using a USB 3.0 port and a USB 3.0 cable to flash a ROM bricks the phone. I'm surprised that it's not allergic to air too.)
I can make the sensor revert back to far from near by pressing gently the top bezel next to lateral edge of the speaker grill on left side. Sensor reverts back to far from near. Don't know the mechanism and definately doesn't look like software issue.
June security update has just fixed this for me
Related
So, hello everyone.
I recently Bought two broken nexus 5. One with cracked digitizer (and other minor issues) and another with a perfectly working digitizer/lcd/frame.
I transplanted all the bowels from the smashed screen nexus to the frame of the ok one.
but...when i push/touch more firmly on the back (right side) the phone turn off...
any hints?
Have a closer look at your cable connections and especially at the power button.
ok...but everything seems to be ok.
when i push near the nfc chip...shut off
Did the phone with the smashed screen suffer any impact damage near the nfc chip?
audit13 said:
Did the phone with the smashed screen suffer any impact damage near the nfc chip?
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who knows.... when I bought it I just turned it on to check whether was working...didn't (foooooooool) check anything else...
None of the internals from the phone with the good screen can be used on the frankenphone?
lol...I have the lcd+digitizer+frame part only...
i'll try to make a video of the problem later today...
pakgio said:
i'll try to make a video of the problem later today...
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did you check with ifixit for help? They are my goto resource for help and great tutes and vids
here
hth
Zo0
well...I followed the ifixit guide and I have to say it's pretty easy...at least that's what I was thinking before the problem...
Disassembly and reassembly is pretty easy as long as you take your time.
I think there was a pre-existing problem with the phone that had a smashed screen.
yep. that's a possibility. another idea is some kind of issue with the battery. the battery was the only part of the phone that gave me problems during teardown..
believe me I can't believe it.
so I just put 2-3 mm of tape between the motherboard and the back cover on the corner near the front facing camera.
actually it's working (but don't say it too loud...)
When you say right side, do you mean the right side when you are looking at the front of the phone? If you are, then that is where the power button and camera connections are located. Maybe pressing on that area caused a slight short to power off the phone?
I mean, with the rear camera right in front of you, the upper right corner.
Hi, I recently bought an HTC U11 , it's been 10 days and i am facing an issue with the display. Horizontal lines appear when i touch the screen a lot in a short period of time. I am attaching a couple of pictures for reference. It look worse to the naked eye. Is any one else face this issue?
Thanks in advance.
I've had mine for a month and seen this happen three times now, I think. I'll try to get some photos next time. I have no idea what causes it. What do you mean by "touch the screen a lot in a short period of time"?
Mine did this too like 3 times.
I think I noticed it happen after wiping the screen with a cloth ( has got to do with pressure and the attachment of the digitizer with the screen I guess ).
It goes away with some fiddling around, I can RMA it, but I don't want to send it out.
Don't know what to do
You may want to check out this thread HERE. SMH
zimbico said:
What do you mean by "touch the screen a lot in a short period of time"?
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Like swiping the screen repeatedly in a short period of time.
hey guys, what did you do - i have the same problem after 4 months of use .. never fell down!
same problem here but doesnt bother me , strange to see
I have (unfortunately) grown used to it. I can confirm it's due to rubbing the screen, but I don't need a cloth for it to show up; mine happens from my fingers. It's easily reproducible by quickly and repeatedly swiping upwards on a section of screen. Slowly swiping downwards on an affected section can then remove it.
Here's a photo of the effect across the whole screen. It is much more noticeable than it appears in the image.
I has the same issue too, I talked with the tech support, they said it seems to be a hardware issue and I should send it back for repair.
sortilego said:
I has the same issue too, I talked with the tech support, they said it seems to be a hardware issue and I should send it back for repair.
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Interesting that they think it can be repaired. Do let us know how it goes
Reparied
I sent to repair for 2 times. Second I sent picture and video of the problem directly to the repair place, and they changed the LCD panel, and the problem has disappeared. So far so good.
Tarun.krthkr said:
Hi, I recently bought an HTC U11 , it's been 10 days and i am facing an issue with the display. Horizontal lines appear when i touch the screen a lot in a short period of time. I am attaching a couple of pictures for reference. It look worse to the naked eye. Is any one else face this issue?
Thanks in advance.
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I just notice that this seems affected by humidity. I just tried to exhale and put some moist in the unit screen then rub again while moist and the line disappear (this is during the line is visible). It feels like the coating reacts on the friction. That's what I think of. By the way I'm not using screen protector right now. If its working with screen protector put on, please let me know.
All - My S3 got wet and went into a bootloop. I sent it to Samsung and they sent it back without fixing it claiming that it was too expensive to fix. It is up to me to fix it myself.
I managed to resolve the bootloop problem by opening it up and letting it air out. (see other thread for details)
Question - the only problem I have now is that when I rotate the bezel, it doesn't register anything on the watch. The connector/ sensor seems to be dead.
Anyone know how I could fix this? Do I need a new entire display unit (Samsung Gear S3 frontier (SM-R760) Display unit complete grey GH97-19658A) or is there something else I should try? A part to replace?
I did take off the bezel and I cleaned it. (did it very carefully as there are pieces that can be easily lost)
The watch works well and I can do almost everything without the bezel working but would like to get it working to 100%.
Thanks for any ideas people may have.
Same problem
same problem on my Galaxy Watch. Any update on how to fix?
redbeard07 said:
same problem on my Galaxy Watch. Any update on how to fix?
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I took mine apart again hoping I could get the bezel to work but no luck.
I assume the sensor connects to the top part of the watch. There are two connecters that attach to the main part of the watch, a big one and a much smaller one. Perhaps the smaller connector is the problem.
Not a super big deal but I would love to get my watch working at 100%.
Any Samsung techs with an idea?
I figured out that my problem was just that I was wearing a watch band with a magnetic clasp. If the magnet was too close to the watch, but bezel wouldn't work. If I switched bands everything was fine.
redbeard07 said:
I figured out that my problem was just that I was wearing a watch band with a magnetic clasp. If the magnet was too close to the watch, but bezel wouldn't work. If I switched bands everything was fine.
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You sneaky son of a gun. That worked.
For what it's worth: the bezel sensor is a set of 3 hall effect sensors. If you take the bezel ring off the watch (various youtube guides show how) and look at the underside, you'll see 24 indents and 8 of these (1 in 3) will be a different color. If your watch isn't registering anything, these magnetic spots may be de-magnetized.
https://www.ifixit.com/Teardown/Samsung+Galaxy+Watch+Teardown/117519 <-- explained here (see step 15 ... and if you look closely at the bottom right of step 8 first picture you can see the 3 hall effect sensors in place)
On my watch it sometimes didn't register the bezel turning. I thought it might just be gummed up. I eventually noticed that it would miss 3 "clicks" in every rotation.
Now I finally understand why: one (only one of eight magnets) has become de-magnetized and the hall effect sensor won't read it as it passes across.
Now I just need to work out how to re-magnetize the one spot.
V
My camera is really rattly and doesnt secure in the closed position!
Its ****ing disgusting of a sound when I put in down on a table, is this normal?
Really kills ALL fun I can have with this device
Mine seems pretty OK. No rattling when I control the camera.
There might be some quality control issues. I've seen a few mention rattling but most say theirs is fine. So with that in mind it sounds like you risk having to RMA the device when you get it.
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
The same problem with my flipcam.
Mine works fine.
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
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I was thinking into a similar direction... Good to hear this works.
facepalm lol
Dasswable said:
My camera was rattling too if I did not use the Quick Control Button to retreat the camera regularily because the camera is hitting the case even when shaking it.
I fixed it by placing a strip of duct tape under the camera and now it is silent.
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Duct tape on a phone? 2019.?
No thanks
My camera is firm and doesnt rattle, it does make some noise when the camera moves but thats to be expected I think.
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
jaseman said:
Well, it seems as if it's going to be a crap shoot whether you get one that rattles or not? Too risky unless we get way more reviews saying that it doesn't rattle.
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Difficult to say with such a small sample size.
Could be 1%, 5%, 20%, 50% or 90% with issues. The quality control might get better or the mechanism might just have that bad yields. So right now we have to assume it's either a small number of devices or first batch problems. I find it hard to believe they'd bring a device to market with glaring issues. You never know though.
T I find it hard to believe they'd bring a device to market with glaring issues. You never know though.[/QUOTE said:
Ummm, ever hear of the Galaxy fold???
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jaseman said:
Ummm, ever hear of the Galaxy fold???
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Yes and it isn't comparable.
This is a quality control issue from the factory. I haven't heard anyone say it started rattling later (nor does it seem there would be time to start breaking the device through regular use unless it's sensitive and starts rattling from dust and debris).
The Fold worked fine at the factory and testing in a controlled environment did not reveal the fragility of the design. Otherwise we may as well bring up Note 7 too. That's also a design flaw.
Since not all models rattle it isn't necessarily a design flaw but one of quality and yields. Of course Asus is welcome to make a statement on what causes the issue.
Mine also rattle when put down on table and same with just tapping the screen. Otherwise it is good. Weird that no review mentioned this, not even tech tablets. If the phone didn't cost 570 euro, but 250 euro I would not mind, but I'm going to return it, it is unacceptable for the price.
Mine doesn't rattle when closed, but also doesn't open fully. It sits at a slight angle when open, so I have to press "volume up" for a second to straighten it. As far as I can see there's no calibration tool for camera angle. This might help solve both problems.
Mine rattle to
the camera opens a little whenever I was fast walking with the phone in my pocket or when I wear lose pants but I fixed it by adding 2 strips of tape behind the camera :/
I found out that the rattle is coming from the hinge at the side where the volume buttons are
picked it up from table https://youtu.be/QcbjNwhLVIE ...
EDIT:
To clarify - this is how it always is, but it happens - lets say once a day - camera just get _more_ loose by itself. I will create another video how it is all the time (it is still pretty bad in quiet environment) - but it will be harder to catch with one hand holding camera phone.
evlo said:
picked it up from table
...
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Can other users of this phone confirm if it is a faulty unit or it is "normal" behaviour? Camera module seems to be wonky and loose, not firmly closed/locked. No reviewers mention this problem.
Mine moves a little bit too.
And 2 strips of tape help. I'm fine with it.
Hi
I've been trawling through the forums for a couple days now to see if anyone has come up with a solution to, or a reason why Samsung doesn't leave the proximity sensor on while the always on display is active anymore (since the Note S10).
I know the sensor has been moved behind the screen. But it seems to function in the same way it used to. It still blanks the screen during a call, if I hold something over it up to about 20mm away. Just not with the always on display.
I'm currently using aodNotify as a sort of workaround. But would much prefer if the always on display just worked like every other damn phone!
Does anyone know the reason why Samsung has disabled this? Uses too much power? I Don't know.
rancid990 said:
Hi
I've been trawling through the forums for a couple days now to see if anyone has come up with a solution to, or a reason why Samsung doesn't leave the proximity sensor on while the always on display is active anymore (since the Note S10).
I know the sensor has been moved behind the screen. But it seems to function in the same way it used to. It still blanks the screen during a call, if I hold something over it up to about 20mm away. Just not with the always on display.
I'm currently using aodNotify as a sort of workaround. But would much prefer if the always on display just worked like every other damn phone!
Does anyone know the reason why Samsung has disabled this? Uses too much power? I Don't know.
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Working in what way ? Mine works as in, it gets brighter or dimmer according to the light around me.....or are you wanting/expecting AOD to turn off when the screen is covered ?
seczdbz said:
Working in what way ? Mine works as in, it gets brighter or dimmer according to the light around me.....or are you wanting/expecting AOD to turn off when the screen is covered ?
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Exactly, the former of what you said is all it* does when AOD is active.
In any case this is now normal operation possibly done to help save battery.
*I'm not sure that the proximity sensor is the ambient light detector?
I think what the OP is saying is that for example if you cover the screen whilst the AOD is on, it used to turn the AOD off before. It no longer does this.
Behavior started with the S10 series.
Limeybastard said:
I think what the OP is saying is that for example if you cover the screen whilst the AOD is on, it used to turn the AOD off before. It no longer does this.
Behavior started with the S10 series.
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So if you had it in your pocket it use less battery?
Interesting.
On most other phones, and Samsung's prior to the Note 10. If you put the phone face down, or placed it in your pocket, the always on display would turn off to save battery. They no longer do this.
I wonder if there's a work around for this somehow.
blackhawk said:
So if you had it in your pocket it use less battery?
Interesting.
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Yep, or if you're posh and use a leather folio case .
(sticks pinky finger out while opening phone)
Limeybastard said:
Yep, or if you're posh and use a leather folio case .
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Lmao
More heavy metal, you know... with the finger eating indestructible case