All - My S3 got wet and went into a bootloop. I sent it to Samsung and they sent it back without fixing it claiming that it was too expensive to fix. It is up to me to fix it myself.
I managed to resolve the bootloop problem by opening it up and letting it air out. (see other thread for details)
Question - the only problem I have now is that when I rotate the bezel, it doesn't register anything on the watch. The connector/ sensor seems to be dead.
Anyone know how I could fix this? Do I need a new entire display unit (Samsung Gear S3 frontier (SM-R760) Display unit complete grey GH97-19658A) or is there something else I should try? A part to replace?
I did take off the bezel and I cleaned it. (did it very carefully as there are pieces that can be easily lost)
The watch works well and I can do almost everything without the bezel working but would like to get it working to 100%.
Thanks for any ideas people may have.
Same problem
same problem on my Galaxy Watch. Any update on how to fix?
redbeard07 said:
same problem on my Galaxy Watch. Any update on how to fix?
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I took mine apart again hoping I could get the bezel to work but no luck.
I assume the sensor connects to the top part of the watch. There are two connecters that attach to the main part of the watch, a big one and a much smaller one. Perhaps the smaller connector is the problem.
Not a super big deal but I would love to get my watch working at 100%.
Any Samsung techs with an idea?
I figured out that my problem was just that I was wearing a watch band with a magnetic clasp. If the magnet was too close to the watch, but bezel wouldn't work. If I switched bands everything was fine.
redbeard07 said:
I figured out that my problem was just that I was wearing a watch band with a magnetic clasp. If the magnet was too close to the watch, but bezel wouldn't work. If I switched bands everything was fine.
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You sneaky son of a gun. That worked.
For what it's worth: the bezel sensor is a set of 3 hall effect sensors. If you take the bezel ring off the watch (various youtube guides show how) and look at the underside, you'll see 24 indents and 8 of these (1 in 3) will be a different color. If your watch isn't registering anything, these magnetic spots may be de-magnetized.
https://www.ifixit.com/Teardown/Samsung+Galaxy+Watch+Teardown/117519 <-- explained here (see step 15 ... and if you look closely at the bottom right of step 8 first picture you can see the 3 hall effect sensors in place)
On my watch it sometimes didn't register the bezel turning. I thought it might just be gummed up. I eventually noticed that it would miss 3 "clicks" in every rotation.
Now I finally understand why: one (only one of eight magnets) has become de-magnetized and the hall effect sensor won't read it as it passes across.
Now I just need to work out how to re-magnetize the one spot.
V
Related
I have been noticing now that I'm back in school a zone about 2/3 to the left and 2/3 up from bottom of the screen where the pen is read higher or lower than it actually is depend on where in this spot you are. It's about the size of a circus peanut and it's driving me ballistic. Is the a way to recalibrate the spen or am I going to have to get this repaired. Rooted.
Sorry from the left**
Tsk_Tsk_Tsk said:
I have been noticing now that I'm back in school a zone about 2/3 to the left and 2/3 up from bottom of the screen where the pen is read higher or lower than it actually is depend on where in this spot you are. It's about the size of a circus peanut and it's driving me ballistic. Is the a way to recalibrate the spen or am I going to have to get this repaired. Rooted.
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Click to collapse
Please be careful but I found the on another thread and was able to get S pen working again by using it:
"dial *#2663# (type from the telephone application) and Wacom firmware update (kernel) --> to restore the spen working"
These upgrades may or may not work for you. Best of luck.:fingers-crossed:
Thanks yeah i have the past so no dialer here =(. I'll have to investigate the firmware update
If your tablet is in a case take the tablet out of your case and retest.
There are many that use hidden magnets embedded within them either for assisting in keeping them closed, making them adjustable (stand positions) or to turn on/off the screen when opened. These tablets are sensitive to magnetic fields and the S-Pen will be affected by magnetic fields as well. Even if you don't suspect that your case has any magnets at all go ahead and remove the tablet anyway just to see.
Post your results.
If you were here I would kiss you. That was totally it. It was such a strange spot I didn't even consider it. <3
Yeah I pulled my hair out trying to figure it out myself. My Belkin case does it. Glad I could help.
Sent from my SM-P900 using Tapatalk
I got the new Samsung Gear Sport and apparently it doesn't realize I'm wearing it due to the bone in my wrist or the tattoo I have. Is there any app that I can side-load or find in the gear store that will trick it into thinking its being worn?
That's... Odd. There's a chance that your watch is defective, it might be good to see if you can exchange it or have it sent out for warranty if you try it on your other wrist and it still doesn't work. What if you move it a little higher up? Is there any situation you've been able to get it to think it's being worn?
Lastly, what symptoms is your watch experiencing that makes you think it doesn't realize it's worn? I can use my watch when holding it in my hand.
It works on the other wrist just fine, it works just fine further up the arm....it's the tattoo. The only thing that is bothering me is no always on display because it thinks I'm not wearing it. It won't read my blood pressure which I could care less about.
My Zen watch 2 would still show always on display when it wasn't on my wrist... Why don't companies actually quality control test stuff properly anymore? =(
So, I found an article about someone getting theirs to work with a reflective material. Bent washer + $5 chrome skull sticker, and electrical tape = win.
Watch always thinks it is being worn. Doesn't read heart rate but don't need that.
Has anybody got an issue with their proximity sensor? Mine seems to be misbehaving randomly after the 8.1.0 update. Last day the phone was stuck after a call and had to reboot. Is this a known issue? Are there any fixes yet?
Nope, no issues here. Please describe when and how your sensor is not working properly?
PuffDaddy_d said:
Nope, no issues here. Please describe when and how your sensor is not working properly?
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It just doesn't work. The screen mostly doesn't turn off and when it does it doesn't turn back on.
JosephECorson said:
It just doesn't work. The screen mostly doesn't turn off and when it does it doesn't turn back on.
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You mean while on a phone call with the phone pressed to your ear?
Do you have a screen protector?
JosephECorson said:
Has anybody got an issue with their proximity sensor? Mine seems to be misbehaving randomly after the 8.1.0 update. Last day the phone was stuck after a call and had to reboot. Is this a known issue? Are there any fixes yet?
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Click to collapse
So I had this problem. I tried all the solutions I could from the Google Forums and the Google Pixel 2 help support themselves. I discovered that the 8.1 update broke the proximity sensor. So I just received my replacement. Some people "claim" that taking off the screen protector works, but I was skeptical because the phone worked with the screen protector on when I was running 8.0 (Moreover, as I transferred the SAME screen protector onto my replacement running 8.1, the replacement works to perfection. I also played around with my previous Pixel 2 XL after resetting the phone and the proximity still does not work, even without the screen protector). You can go to the Google forum (under the calls link, because my assumption is that calling on any app on your phone just leaves you with a black screen) and test out all possible solutions. If none work, just call Google and explain the problem and ask for a replacement :good:. Hope this helps, man.
PuffDaddy_d said:
You mean while on a phone call with the phone pressed to your ear?
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ya
DatGuy_Shawnaaaay said:
So I had this problem. I tried all the solutions I could from the Google Forums and the Google Pixel 2 help support themselves. I discovered that the 8.1 update broke the proximity sensor. So I just received my replacement. Some people "claim" that taking off the screen protector works, but I was skeptical because the phone worked with the screen protector on when I was running 8.0 (Moreover, as I transferred the SAME screen protector onto my replacement running 8.1, the replacement works to perfection. I also played around with my previous Pixel 2 XL after resetting the phone and the proximity still does not work, even without the screen protector). You can go to the Google forum (under the calls link, because my assumption is that calling on any app on your phone just leaves you with a black screen) and test out all possible solutions. If none work, just call Google and explain the problem and ask for a replacement :good:. Hope this helps, man.
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Thanks, man! I know the issue is not the screen protector even though they claim so.
Okay, this is what you need to do. Buy airduster and nicely blow air over the top speaker. Not sure this phone is dust proof. There seems a small gap between the lower edge of the speaker grill and phone screen. You can test by yourself, take a paper the edge of paper goes for a mm or so. Use air duster few times and your proximity sensor works. I think it's not software problems, seems this pixel 2 xl has serious quality control. Google needs to recall this phone!!
Sounds logical, because I can turn my screen on and off by bringing a metallic pen near the sensor and away from it, so if you get metal particles in that little "slot" by the speaker, they'd probably affect the sensor. (Especially if they were magnetized - and a lot of seemingly "where id it come from" dust is actually from construction projects. [We used to rent two way radios to construction companies, and they came in about once a week with "dead" speakers - it was tiny steel particles loading the speaker up to the point that the cone couldn't move - and they traced a sample back to a particular steel beam - that the phone had been near when some rivet holes were drilled in it.]) So keep the phones away from cities that have hi-rise construction projects in progress. (This phone is designed for use on a different planet - using a USB 3.0 port and a USB 3.0 cable to flash a ROM bricks the phone. I'm surprised that it's not allergic to air too.)
I can make the sensor revert back to far from near by pressing gently the top bezel next to lateral edge of the speaker grill on left side. Sensor reverts back to far from near. Don't know the mechanism and definately doesn't look like software issue.
June security update has just fixed this for me
Hi.
So yesterday I got my watch back from an authorised repair shop that changed my battery, cost me about 80$ and they manage the lose my watch and return someone else's.
Got my in the end but someone over there manage to do something to it and I don't want to send it back to them.
My bezel seems to react but only change one screen, and then change back to the previous screen when I keep rotating it. If I use my finger it will change between all windows on the watch with no problems.
No strange sounds and feels the same.
I Googled it and took apart the bezel, cleaned it and put it back together, but problem persist.
All 4 balls and pins where there and the watch is clean to.
Tried to hard reset it but problem still persist.
About the watch:
Sm-r760
One ui 1.0
Tizen 4.0.0.4
Software r760xxu2esf2
Hope someone got a good idea.
Never tried... no idea yet...
Only you allready checked Videos on Youtube?
https://www.youtube.com/watch?v=TMYSm3NoefY
At end of Video...
https://www.youtube.com/watch?v=1gBiKdqlcjk
Maybe more to check.
Best Regards
aasterix said:
My bezel seems to react but only change one screen, and then change back to the previous screen when I keep rotating it.
....
Hope someone got a good idea.
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The bezel includes 8 magnets to work like a quadrature incremental encoder.
The magnets may be got demagnetized somehow. Say, the previous owner was put into a MRI scannrer with the watches or lived for a long time in a transformer box.
There's nothing you can do about it, just replace the bezel. Or the magnets, if you manage to.
It's not working on mine - is this feature removed on GW4?
Just checked my watch 4 LTE 44mm and it goes dark when placing Palm on it for some second's...
I guess mine has a faulty sensor. Old Gear S3 worked fine with palm turning off the screen. Not a very big deal though...
galaxys said:
Just checked my watch 4 LTE 44mm and it goes dark when placing Palm on it for some second's...
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Like, how many seconds? 15...?
LarasLTU said:
I guess mine has a faulty sensor. Old Gear S3 worked fine with palm turning off the screen. Not a very big deal though...
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You're not alone - it doesn't work on mine either. I concluded that Samsung removed it/it's not a Wear OS feature, as it wasn't in the setup tutorial, and there's no setting for it. Although I have seen others like galaxys claim that it works, I'm not convinced...
jtOttawa said:
Like, how many seconds? 15...?
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Depends if you're in a hurry or not
Works on mine, too. The obvious questions are:
A. Is your always on display setting activated?
B. If yes, does your watch face have a dimmed view?
If a is yes and b is no, then placing the palm on the watch won't cause a change even if the sensor works. I had that issue for a while with a watch maker face that didn't have a dimmed view.
tinuthir said:
Works on mine, too. The obvious questions are:
A. Is your always on display setting activated?
B. If yes, does your watch face have a dimmed view?
If a is yes and b is no, then placing the palm on the watch won't cause a change even if the sensor works. I had that issue for a while with a watch maker face that didn't have a dimmed view.
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What if a is no and b is sorta, as auto brightness is on? *Edit*: Just checked with auto brightness off, still doesn't work. Are you sure your screen isn't just timing out as you try this?
If a is no, then b is irrelevant. If AOD is off, then the palm gesture should turn off the screen, period. The fact that the screen goes a bit darker proves that the ambient light sensor works, sure, but I'm unsure if that's the only sensor that determines whether the palm was placed on the watch. Might be multiple sensors?
Just saw your edit. I will test it.
Edit 2 after testing: my screen timeout is 15 seconds - the palm gesture is maybe 1 second. So that's not it.
tinuthir said:
If a is no, then b is irrelevant. If AOD is off, then the palm gesture should turn off the screen, period. The fact that the screen goes a bit darker proves that the ambient light sensor works, sure, but I'm unsure if that's the only sensor that determines whether the palm was placed on the watch. Might be multiple sensors?
Just saw your edit. I will test it.
Edit 2 after testing: my screen timeout is 15 seconds - the palm gesture is maybe 1 second. So that's not it.
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Interesting. Thought maybe it might be related to using AOD, but nope, doesn't work either. Your's the regular Watch 4 or the Classic?
I use this feature a lot it works perfectly on my gw4
For me it works in both the cases aod on and off... Difference being with aod on it dims the screen and with aod off it completely blacks out the screen
It also silences the call and stops the vibration when a call is received
jtOttawa said:
Interesting. Thought maybe it might be related to using AOD, but nope, doesn't work either. Your's the regular Watch 4 or the Classic?
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Classic.
I found in manual, that it should be working: https://downloadcenter.samsung.com/...210722/lock_or_unlock_your_device_d1e772.html
Not sure if watch reset could help, also potentially could be fixed with next firmware upgrades, unless there is faulty sensor
LarasLTU said:
I found in manual, that it should be working: https://downloadcenter.samsung.com/...210722/lock_or_unlock_your_device_d1e772.html
Not sure if watch reset could help, also potentially could be fixed with next firmware upgrades, unless there is faulty sensor
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Reset didn't do anything - other than show me how poor the backup is on the watch, and force me to install SHM Mod again... I doubt it's a faulty sensor (as everything else, i.e., auto brightness, works fine) - maybe my palms are too translucent?
Works on mine when bought new and then now. In between I had issues. After buying the watch I tested everything. Then about two days after my screen protector order arrived. PLaced it on the watch and I thought all was good. Eventually this topic came up in another forum and I checked mine. It wasn't working. Whatever I did it just seems that the palm to screen off wasn't working as it should. So I did a reset, etc. Still not working. I thought, who cares? It's not really a feature I use everyday anyway but somehow for me that means there was an issue. Then as I was looking at the screen I realized there were some lifts on the perimeter of the screen protector. I removed it. Then I tested the palm to screen off. Not once did it NOT work. I let it go without a protector for a day or so and it was still working. Since then I didn't use the tempered glass protector anymore. I bought one of those film type protectors and now the palm to screen off is working.
Thanks @thephantom for the hint! Apparently it's working on mine as well, I just needed to put my palm much closer to the watch screen (in comparison to my Gear S3 where it was enough to put palm over the watch and not touch it at all), I'm pretty sure it should work for others too on GSW4, once you press your palm against the watch (touching the bezel with your palm with light pressure ) - it was just wrong expectation on my side from the other model...
LarasLTU said:
Thanks @thephantom for the hint! Apparently it's working on mine as well, I just needed to put my palm much closer to the watch screen (in comparison to my Gear S3 where it was enough to put palm over the watch and not touch it at all), I'm pretty sure it should work for others too on GSW4, once you press your palm against the watch (touching the bezel with your palm with light pressure ) - it was just wrong expectation on my side from the other model...
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Well, I'll be damned - that does work. In fact, using the ball of your thumb seems to work well, and every time.