Can't connect to LTE - Samsung Galaxy S7 Questions and Answers

About a month or so ago, I went on vacation to Asia with my S7. I had it on airplane mode pretty much the whole trip but turned wifi on when available.
Since coming back, my S7 stopped being able to get on to the LTE network. It stays at 4G, which is HSPA speeds on my network. There is discussion about 4G and LTE being the same, but I'm experiencing much slower speeds...5-6Mbps compared to 25-30 when my phone showed LTE.
It's definitely my phone as I put my SIM in another S7 of the same network, and that phone went to LTE. Their SIM in my phone stayed at 4G.
I've tried various APN settings, made sure GSM/HSPA/LTE was selected, reset the network settings, tried some apps that said it would force LTE...but nothing is working.
When the app does force LTE it says I am in Roaming mode. I checked the CSC and it does show my correct network carrier code.
What can I do here?

Have you manually selected and registered with your carrier's network from the network settings?
Settings > Connections > Mobile Networks > Network Operators > Search Networks
Cleared cache from recovery?
Called your carrier?
Factory reset the phone

Related

No SIM CARD?

okay odd one, I was using the nav today, going to a restaraunt, and it stuck at the searching for GPS, mid directions
so I force pulled the battery after it froze, as I couldnt shut it down with app killer, or task manager
phone boots up, wifi works, but now it wont see my SIM CARD for some reason
I already factory reset through the menu section
I cant factory reset since I have CWM (using nvflash) installed and power, volume takes me to CWM for some reason
logcat included
and my cell standby has been at 71% all day
I'm having the same problem...
I turned my phone off this morning for a meeting, turned it back on and now the phone doesn't see the SIM. I flashed CWM 3.1.0.1 yesterday, could that be doing it? I'm not sure how it would be...
I noticed that happened to me a few times, I had to reboot the device on one occasion, and on the other I had to get a new sim card, as all my account data was wiped
I never figured out the issue, just go get a new sim card would be my advice
also watch what charger you use, as I tend to think my generic mini adapter may gave fried one or both of my sim cards
T-Mobile Nationwide Network Issues
I've had a similar problem. After calling T-Mobile I found out that they're having network issues and that manually selecting a Network Operator fixes the issues. I was told that if your phone leaves the network or if you disable your GSM/UMTS radio (airplan mode) devices are unable to automatically re-join t-mobile's network.
To join a network manually go to Settings > Wireless & Netowrks > Mobile Networks > Network Operators > Search Networks > Select any Tmobile Network
NOTE: T-Mobile networks will look grayed out but a long press should do it.

No LTE with sultanxda's CM11

I borrowed the SIM card out of my AT&T 4G/LTE hotspot to see if I could turn my old phone into a hotspot. However, while it does connect to the network, it will only run in HSPA mode. I briefly got it to use LTE for about an hour, but the ROM was still randomly rebooting then, and I lost it on reboot. I did put the SIM back in the hotspot, and it does get 4g/LTE on that device, so it's not the SIM card or the service as near as I can tell.
I did try to use the *#*#4636#*#* menu, but it instantly reverts back to WCDMA preferred if I select anything other than unknown. The same happens if I attempt to switch to LTE in the mobile networks menu. I also tried setting the APN to AT&T Broadband (the APN used by the hotspot) as well as AT&T LTE. I found an older thread related to this, but there didn't seem to be a conclusion.
The only caveat here is that the SIM is only authorized for data, not voice or SMS.
Any ideas?

Please help! No 3G or GSM, can't call, but LTE works fine.

I really need help with my device, I searched all over XDA and no-one seems to have the same issue as me.
Here is some information:
1) Nexus 6P (H1511)
2) 6.0.1 Absolute stock, no rom, no root, no custom recovery. Build number MMB29P.
Recently got a new Nexus 6P and imported to Russia. All of the major bands here are supported. And the phone worked excellent for a few weeks, but then it lost all 3G or GSM connectivity. Just randomly,didn't do anything with it, the only thing I did is move to another city but than I got back, the issue didn't resolve. LTE works perfectly but can't call or receive calls, can receive sms though. Reseting network settings and factory reset changed nothing. Tried manualy set network to WCDMA or GSM with *#*#4636#*#* command, the moment I switch to anything besides LTE the connection is lost. Contacted the provider, no problem on their side, my SIM works good in other phones, my phone with other SIMs - no.
I don't think it is a hardware issue because a few times I managed to get everything working after an hour of switching networks and bands with no particular order in the *#*#4636#*#* testing mode.
After a while I figured that if I set phone to "GSM only" on USA bands in testing mode, but at the same time set it to "LTE prefered" in the normal network settings menu. I am able to set phone to Band mode 7 and set the network back to 2G in network settings keeping it on " GSM only" the whole time and only after this compicated algorithm and after a reboot 2G and 3G starts working. But any reboot after that revertes everything back to only LTE stage. Also if I get everything working but than reset network settings everything stops working again.
I have no idea what caused such an issue, I really hope someone can help.
Sorry couldn't post screenshots because of the "10 posts rule".

HELP!! 3G Mobile Data not working. Somebody please help..

By default the Network Mode is on LTE/WCDMA/GSM (Auto) mode but when I switch on mobile data, nothing shows up, no data connection. And sometimes even no voice service, it shows "emergency calls only".
But when I switch to GSM only mode, EDGE connection shows up (which is normal), Internet goes normal but very slow with EDGE connection (Sometime GPRS).
I tried to swap SIM with my friend, and their SIM works fine with my phone under LTE/WCDMA/GSM (Auto) mode and I do get HSPA and HSPA+ Signal. (Network provider setting changed to their network provider)
I contact my network provider and they said my SIM has no problem, they did insert my SIM into their device and found no problem with my SIM on their device, they get HSPA+ signal with my SIM. And they ask me to take my phone to check for hardware failure.
I checked the APNs and network provider setting, reset back to Stock ROM and clean install my ROM several times, still have no luck
My subscription do have HSPA connection and has been using it for months at the same location, but now it just stay at EDGE and GPRS only.
Is that really a hardware problem? Or could it be SIM problem?
Device Info:
Device: Samsung Galaxy Ace 3 LTE (S7275R)
ROM: CM13-20160315build
Recovery: TWRP 3.0.0.0
Xposed: Xposed v80 sdk23 arm
Network Provider: redONE
Hui0531 said:
By default the Network Mode is on LTE/WCDMA/GSM (Auto) mode but when I switch on mobile data, nothing shows up, no data connection. And sometimes even no voice service, it shows "emergency calls only".
But when I switch to GSM only mode, EDGE connection shows up (which is normal), Internet goes normal but very slow with EDGE connection (Sometime GPRS).
I tried to swap SIM with my friend, and their SIM works fine with my phone under LTE/WCDMA/GSM (Auto) mode and I do get HSPA and HSPA+ Signal. (Network provider setting changed to their network provider)
I contact my network provider and they said my SIM has no problem, they did insert my SIM into their device and found no problem with my SIM on their device, they get HSPA+ signal with my SIM. And they ask me to take my phone to check for hardware failure.
I checked the APNs and network provider setting, reset back to Stock ROM and clean install my ROM several times, still have no luck
My subscription do have HSPA connection and has been using it for months at the same location, but now it just stay at EDGE and GPRS only.
Is that really a hardware problem? Or could it be SIM problem?
Device Info:
Device: Samsung Galaxy Ace 3 LTE (S7275R)
ROM: CM13-20160315build
Recovery: TWRP 3.0.0.0
Xposed: Xposed v80 sdk23 arm
Network Provider: redONE
Click to expand...
Click to collapse
I have exactly the same problem! Same ROM as well. Update to various CM13 releases, factory reset to stock kernel and rom but nothing helps.

Lg g4 h810 works 2G only

Hi,
I bought this phone Lg G4 h810, it shows AT&T logo whenever i boot it and the problem is despite of network mode on lte/wcdma/gsm/auto it always runs on2G internet speed and shows E sign.
I am from india and many service providers are still not offering4G internet service. But this phone doesn't even runs on wcdma. My previous phone lenovo was nicely running on wcdma and always showed the sign H.
My cellular operator is idea cellular and i had a word with them, they sent me settings and all and help me input the settings manually too, but nothing worked.
I checked even the frequencies, idea cellular is offering UMTS B1(2100) and UMTS B8(900 gsm). I checked this on LG website and these bands are compatible with the phone i bought, but still i can't get anything more than2G. Why so?
Plus there is one more problem, when i switched it on for the first time it showed update available And when i tried to update, it showed error and now always there's an icon on top left corner of phone saying couldn't install system update. I tried restarting and updating the device many times, but it's still the same.
Any help is much appreciated.
Thanks in advance.
Have you put your Company APN?
Yes i did, the company executive even helped me to manually save the settings to run the internet in a 3G mode. But all efforts in vain.
Did you solve the issue?
Anything new? I have the same problem.
I have this problem too
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
scytalemk said:
Try hidden menu with *#546368#*810# and under Field Test menu / Modem settings if there is VoLTE on/off chose VoLTE and restart. I have done that and my phone starts working with 4G. Don't forget to set up good APN if it's not automatically set by network provider.
Click to expand...
Click to collapse
Hi
Under VoLTE there is another entry named "Session" and in there
RPR(on/off) switch
I enabled it and restarts but it is again on 2g
Anyone further on this issue??
I have this problem too
I was flash the stock firmware,custom firmware customizing the build.prop,changed the settings in the engineering menu *#546368#*810# disconnected volte,changed LTE bands forcibly. Nothing helps,dont work 3G LTE - 2G only(. I realized that I need to re-flash (change) the original QCN file for H810 and re-register IMEI , but I can not find QCN it freely available.
Hello there, i had the same issue. The fix that worked for me was searching for network manuallly and reconnecting again to my carriers LTE network. Worked as a charm. The issue maybe was a brutal handover as I had been travelli g from a city to another one 200 km away. So somehow I had been disconnected from the LTE network and left stranded in the 2g one. Try it it should work

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