Idol 3 doesn't start - white led - no screen - no move - Onetouch Idol 3 Q&A, Help & Troubleshooting

Hi,
My phone doesn't start anymore after low battery (the first from a long long time ago).
No rooted phone, original stock rom, idol 3 5.5 6045.
Black screen, no start, white led...
I tried a lot of things : unplug battery, charge, charge with big charger (2500ma), hard reset, Mobile Upgrade Q 5.0.18 (message : "you already have the last version"),
boot with power button + vol + plug USB cable, sugar qct_sp2...
Thanks for all,

idol
Did you solve your problem
I have the same

djkika said:
Did you solve your problem
I have the same
Click to expand...
Click to collapse
Hi
can you check with pc if it is connected as qualcomm mode ie qhusb_bulk if no driver is present.
If it was in this case, i can tell you how to solve it

No, when I connect to PC a got nothing :/

Hi, actually no... Because of lack of time. But I'll try soon with a new battery. For now, I have an Alcatel A5 Led (in january 2018, they have paied back 100€ for)
Bye,

Related

No more bootloader no more nothing, after rom upgrade s200

Hi All,
I've tried to upgrade the ROM of my QTEK S200.
It got completely stuck!!! I had to remove the battery. Now it stays black. Even a hard-reset does nothing. No bootloader, no white screen, nothing. It's like the device doesn't recognize the battery anymore. Same problem with another battery. When I connect the power supply, the light stays red for 5 seconds and then goes out again. No charging (orange) light.
Does this mean that the device was short-cutted (hardware problem) or can this be fixed with some manipulation?
Anybody an idea how I can fix the hardware (if broken) myself? Can't be to difficult if it just blew a fuse ;-)
Thanks
If the accu not charge, I think he is dead. You need a new one. For flashing new rom, you need a good acco over 50 %. Than you go to bootloader modus and flash a WM5 Rom WM5Rom.
coolb4all said:
Hi All,
I've tried to upgrade the ROM of my QTEK S200.
It got completely stuck!!! I had to remove the battery. Now it stays black. Even a hard-reset does nothing. No bootloader, no white screen, nothing. It's like the device doesn't recognize the battery anymore. Same problem with another battery. When I connect the power supply, the light stays red for 5 seconds and then goes out again. No charging (orange) light.
Does this mean that the device was short-cutted (hardware problem) or can this be fixed with some manipulation?
Anybody an idea how I can fix the hardware (if broken) myself? Can't be to difficult if it just blew a fuse ;-)
Thanks
Click to expand...
Click to collapse
Yep, hes dead alrite, make a good paper weight sorry bro...
not the battery
of course I tried a new battery
same problem
Can you make a downgrade to WM5 ? Ist the battery charged now ?
DC Adapter 4,5 V
I had the same problem.
Remove the battery and connect the pin nr 1 (nearest to the cam) to + and the pin nr 5 to -. I think 3,7 to 5 V is ok. Then bootloader and connect to computer.
Don't blame me if anything goes bad ;-)
how to proceed?
I've tried to do as explained...
I've taken an old charger (5v) and connected the cables (black/white striped to 1 and black to 5). I'm not 100 percent sure about + and -, but normally black is always -, if I'm not mistakin'
What should happen? How should I proceed?
My device does nothing... No light. Power button does nothing, hard reset does nothing.
Does this procedure work with a QTEK S200?
Maybe the charger (old gsm) is too old or broken?
Maybe + is black...
Sooo many options ;-)
Worked on mine S200
Of course You must know if the adapter is working and +/-.
When I connected 1 to + and 5 to - I could operate the mobile as if the battery was mounted and working.
My problem began because the battery isn't charging in bootloader mode.
And I'm still stuck there... Because it's a G4 device flashed with G3 SPL... Anyone got a suggestion how to solve this?
JustBored said:
Of course You must know if the adapter is working and +/-.
When I connected 1 to + and 5 to - I could operate the mobile as if the battery was mounted and working.
My problem began because the battery isn't charging in bootloader mode.
And I'm still stuck there... Because it's a G4 device flashed with G3 SPL... Anyone got a suggestion how to solve this?
Click to expand...
Click to collapse
I Did the same thing '''''HELP"""
What you should do
Keep the device on for 2 hours connect it to the electricity.
Install the original rom with the PDA connected like that to the PC, if it does not enter the Rom update continue trying by doing a hard reset with the stylus and pressing the left com button on the left side of the device, then retry the rom install, if it says unable to connect continue trying, using the procedure i explained before, thats what i did when the same stuff happen to me i was without my device working for a month, now i´m using WM6 with the Diamond Rom, so its possible, to do this you just have to keep trying.
my prophet is block and after try of hard reboot is dont turn on.. its not turn on on any way, no detect charger ether ( no red led ) battery was almost full when its go off..
plz help, can i try 1-5 pins solution?
srbwap said:
my prophet is block and after try of hard reboot is dont turn on.. its not turn on on any way, no detect charger ether ( no red led ) battery was almost full when its go off..
plz help, can i try 1-5 pins solution?
Click to expand...
Click to collapse
My friend. A few people have tried the pin method and one or two have succeeded. IMHO i would not try it, for fear of frying your phone, yourself or starting a fire.
Take out the battery for a good couple of hours. Take out SIm card and SD card. Put battery back in and try to charge for at least 5 hours, even if the light does not show (might just be LED issue).
Then see if you can start in boot loader, u now how to yes? (keep camera button pressed, soft reset with stylus, then let go of camera button after few sconds). What happens?
pins to power
I've tried connecting the extreme small pins to the (big) cables of the charger but nothing happens over here. The screen stays black.
To All,
Any hints on how to connect these cables to the pins, without the fact that they're constantly coming off the pins and constantly touching other pins?
You try and tell me about your experience ;-)
revive prophet revive ;-)
I was just playing with my qtek when I noticed that after connecting and disconnecting it to the AC for 5 times or so (with red light going on and off for a second), it tries to startup, but drops dead after a fraction of a second. Damned ;-) No chance of going into bootloader.
Almost there ;-))
coolb4all said:
I was just playing with my qtek when I noticed that after connecting and disconnecting it to the AC for 5 times or so (with red light going on and off for a second), it tries to startup, but drops dead after a fraction of a second. Damned ;-) No chance of going into bootloader.
Almost there ;-))
Click to expand...
Click to collapse
keep it plugged in for about 5 hours, dont play with it or turn it on lol, give a go unless u have done already and just havent said
Direct Connection to 220v doesn't work
The workaround of connecting the pins directly to the charger doesn't seem to work on a QTEK S200 G4.
Since mine is a G4, I wasn't lucky... I'm left with a cut charger cable.
I'll try to charge it for 5 hours but since no led is going on I don't think this will have any effect.
Listen keep it plug in to the electricity for 12 hours, then try to put it in bootloader mode by pressing the, com button on the left side of the device after you hard reset it, with the stylus after you manage to enter the bootloader mode, you only need to follow the steps described on several posts on the forum.
if nothing works connect the device and try to install the original rom, my device is a g3 so i´m not sure if the g4 works the same way.

[Q] Milestone 2 Verizon Full Brick

Hello community
My Name is Marvin and I come from germany so pleas apologize my bad english.
First of all I bought a not working Milestone 2 on good terms.
I don't know wich bootloader or android version is installed.
its on from Verizon with a querty keyboard
I use Windows 7 64 bit
The main problem is, that the phone don't start, and any key kombination to send it into recovery or boot mode dont't work. (like power + vol down / power+ up key/ ...)
but when i connect it to the wall charger the white led flashes and if i connect it to the PC the led stays on.
Rsd Lite does not recognize the phone though all drivers are installed.
when connecting the phone to the pc nothing happens but if you press the power button you can hear the standard win 7 sound when connecting a device but 3 seconds later you hear the sound of a disconnection.
therefore my phone is connectet till 20 minutes (without operating with it) and every 5-10 minutes you can hear the attempt of connecting and then disconnecting.
I hope you could help because I don't get any answeres in german forums and so i need help from real pro's
Hi Marvin,
Thankyou for the detailed first post, and welcome to XDA
If you have a Verizon branded Milestone 2, you actually have a Droid 2 - the CDMA variant of the Milestone.
You can find the Droid 2 Forum here. You're looking for information relating to the 'Droid 2 Global', which is the GSM-enabled version. These guys may be able to provide you with a more specific answer
Good luck!
Milestone 2 Verizon Full Brick
thank you for your redirection
have a nice day
Ps: this thread can be deleted or closed.
No worries Marvin, I have moved this thread across to the Droid 2 Global 'General' section for you
Best of luck finding a resolution!
The proper method to get it into bootloader would be to either hold both volume buttons when powering on, or hold the up arrow on the keyboard while powering on.
If that doesn't work, does the screen backlight come on at all?
have you tried, x + power, to get to recovery?
read Droid Wiki: SBF, Recovery, CWM info
too see if there is anything, you missed
like bhigham asked, if nothing is show on screen, it may be your backlight
Thank you for you help
but I tried every method to get into boot/ Recovery mode but nothing happened.
the backlight doesn't turn on and when I pull out the usb cable the led turns off.
So if I try it only with the battery nothing happens
when I put the usb cable in the phone the led turns on :/
I have another battery from another droid 2 ( damaged one) but this does not work at all, the led doesn't turn on even when I put the usb cable in the phone
no Idea?
i really do not want to replace the motherboard :/

[Q] Black screen but charging led lights up

Hi There,
Yesterday morning I went to work with a completely charged Moto G. When I arrived at work my screen was black and had become unresponsive.
The powerbutton doesn't wake up the phone, tried several times, holding it for more than 150sec. When connected to a charger (tried multipe) the charging led lights up, not blinking.
I have read on a motorola forum that this could indicate that there's insufficient power in the battery to activate the display.
However it was completely charged.
My Moto G has an unlocked bootloader, is rooted and has a custom rom (C-Rom, [ROM][AOSP][KK][12/05] **C-RoM** -4.4.2- -v6.5)
Is there anything I can try or is my phone a brick now?
Thanx in advance
The same problem
I am having the same problem too.
My moto G drained its battery until it shut down. Then i promptly went to charge it. The screen is blank and and notification light is on.
snooze1973 did u find a solution or is it now working?
PS My Moto g bootloader unlocked, stock rom,rooted and it is on the Faux123kernel
Thanks in advance
No luck Yet
No luck yet, left it on the charger for a whole night, still just the white charging led. No response to the power button.
But I refuse to believe it is completely dead. Before I had a HTC Desire S, tried many custom roms, never bricked it.
I just can't imagine what happend the day before yesterday.
Perhaps I'll try and find a more powerfull charger.
snooze1973 said:
No luck yet, left it on the charger for a whole night, still just the white charging led. No response to the power button.
But I refuse to believe it is completely dead. Before I had a HTC Desire S, tried many custom roms, never bricked it.
I just can't imagine what happend the day before yesterday.
Perhaps I'll try and find a more powerfull charger.
Click to expand...
Click to collapse
I think I found a solution. I followed these steps
1. Charge your phone via USB cable on your computer.
2. The white notification light should come on.
3. Then, do not touch any buttons on your phone.
4 The iconic Battery Logo(white background) should appear after several minutes.
Followed these steps and my phone eventually turned on
Good luck!!
Still no luck, trying a different cable (blackberry) now.
Not working for me, still just a beautiful white led indicator.
Start to think it's probably dead. Or battery thinks it's drained somehow.
Maybe anyone else has an idea?
Ok, I opened the Moto G and disconnected the battery, reconnected it after 10 sec. still no luck
Odd thing though and not very promising is that when the battery is disconnected the charging led still lights up when charger is connected.
Could this just mean that only the battery is fully drained or that the device is messed up?
Guess I going for a new one.
See if a new battery helps
Bought a new one today, so I can try and fix the other. First I will leave it for at least 24 hours.
Perhaps I will exchange the batteries at one time to see if that helps.
the same problem
shahtheass said:
I am having the same problem too.
My moto G drained its battery until it shut down. Then i promptly went to charge it. The screen is blank and and notification light is on.
snooze1973 did u find a solution or is it now working?
PS My Moto g bootloader unlocked, stock rom,rooted and it is on the Faux123kernel
Thanks in advance
Click to expand...
Click to collapse
i had the same problem, i had no idea how to turn on my moto g.
anyone could help please
Black screen but charging led lights up
I am experiencing the same issue.
I bought a dead moto g for part replacement with my current moto g. Just out of curiosity, I plugged in the charger to the newly arrived moto g and observed the similar behavior.
To go further, I swapped the battery and tried to turn it on, and voila, it boots!! It has C-ROM. But it won't charge the battery any how. Its again back to
original behavior : No Screen, No Battery Charging, Only notification LED glows. I kept it on charger for whole night, but no luck.
The notification LED turns on even if I the battery is removed and charger is plugged in. What does that really mean?
Is there a probability that the charging circuit is broken? or it has something to do with bootloader, C-ROM and custom kernel? Does any one thinks reverting back to Stock ROM will help out in any way?
Same here...
Exactly the same with my little brother his Moto G 4G (1st gen) (stock rom, BL unlocked & rooted).
Solid white LED when plugged in, no other response.
The most advertised trick does not work (step 6: flashboot screen doesn't show up)
[SIZE=+1]Q28: Moto G will not power up (addition to Q16 and Q25)[/SIZE]
Plug it into the charger
Hold the VOL DOWN key
While still holding the VOL DOWN key, press and hold the POWER key
Hold both keys down for over 120 seconds. This is more than two minutes and will seem like a long time. You might want to time yourself to make sure you hold it longer than two minutes.
After holding the keys down for more than two minutes, release them.
The Flash Boot screen will display, and the Normal Reboot option will be highlighted
Press the VOL UP key and the device will start a normal reboot.
If you have tried the above and it didn't work, try this:
Plug in the phone for 15 minutes.
Proceed to Step 2 above.
Click to expand...
Click to collapse
(source: http://forum.xda-developers.com/showthread.php?t=2537119)
It has been an hour on the charger of my Asus T100 Tablet (5V, 2A). Still no luck...
Due to the lack of other solutions, I guess all our phones are ready for RMA...
Update: an overnight charge on a 5V 1A charger did the trick. White led was gone this morning, booted normally.
JoWannes said:
Exactly the same with my little brother his Moto G 4G (1st gen) (stock rom, BL unlocked & rooted).
Solid white LED when plugged in, no other response.
The most advertised trick does not work (step 6: flashboot screen doesn't show up)
(source: http://forum.xda-developers.com/showthread.php?t=2537119)
It has been an hour on the charger of my Asus T100 Tablet (5V, 2A). Still no luck...
Due to the lack of other solutions, I guess all our phones are ready for RMA...
Update: an overnight charge on a 5V 1A charger did the trick. White led was gone this morning, booted normally.
Click to expand...
Click to collapse
i hv been facing the same problem since past 2 days, it was working gud wen suddenly it went bad. i remember using it and putting it back into my pocket & after like 10 mins wen i tried to open it, it didn't respond. i tried to hard reset it (by pressing vol down n power button) & by forced reset but it didnt work. now, i have put it on charge on a source of 5v 1A charger. i hope it works and works well. now my question is that i remember my cell was nearly 50% charged wen all of ds happened, so i wish to know that is dre some hardware problem or dead battery problem?? thnx in advance
shahtheass said:
I think I found a solution. I followed these steps
1. Charge your phone via USB cable on your computer.
2. The white notification light should come on.
3. Then, do not touch any buttons on your phone.
4 The iconic Battery Logo(white background) should appear after several minutes.
Followed these steps and my phone eventually turned on
Good luck!!
Click to expand...
Click to collapse
I don't know why a USB charger and a PC connection should make any difference when the phone is not booted up.
I had the same problem. I solved it by removing the battery by opening the phone (mine was out of warranty) and taking it to repair shop where they charged the battery for an hour. Then when I put it back in, the phone rebooted normally with 10% charge.
But ever since, my battery life has deteriorated. Doesn't even last one full day. And I have had the same issue twice. I think I need a new battery.
snooze1973 said:
Bought a new one today, so I can try and fix the other. First I will leave it for at least 24 hours.
Perhaps I will exchange the batteries at one time to see if that helps.
Click to expand...
Click to collapse
Did New battery helped u in booting device?? because i am having the same problem.
same problem here.just call from Moto Care they told to charge bettery for 7 hours min.then on the phone.let see if it works i will update..
Same Problem to me not for me this problem is faced by several moto g users
snooze1973 said:
Hi There,
Yesterday morning I went to work with a completely charged Moto G. When I arrived at work my screen was black and had become unresponsive.
The powerbutton doesn't wake up the phone, tried several times, holding it for more than 150sec. When connected to a charger (tried multipe) the charging led lights up, not blinking.
I have read on a motorola forum that this could indicate that there's insufficient power in the battery to activate the display.
However it was completely charged.
My Moto G has an unlocked bootloader, is rooted and has a custom rom (C-Rom, [ROM][AOSP][KK][12/05] **C-RoM** -4.4.2- -v6.5)
Is there anything I can try or is my phone a brick now?
Thanx in advance
Click to expand...
Click to collapse
Same Problem to me not for me this problem is faced by several moto g users are facing this if they unlocked their device bootloader.
I have a simple solution for that I have faced this issue long time ago and now I know a permanent solution. You all have usb cables in your house...just took a old one and cut it from the mini usb side..there are 4 wires...you have to care about red and black..open your moto g battery and took it off from the phone now connect the usb cable to your pc and touch the red wire to the positive and black to the negative ...just do this for 45 seconds and immediately connect the battery to the phone and connect the charger...phone will starts charging from 0 % pls do not wait to connect the switch and back cover just charge it upto 20 % the cover it up.....DO NOT LET YOUR BATTERY DRAIN MORE THAN 30% AS THIS IS COMMON PROBLEM IN LI ION BATTERIES...
sayonsamui said:
I have a simple solution for that I have faced this issue long time ago and now I know a permanent solution. You all have usb cables in your house...just took a old one and cut it from the mini usb side..there are 4 wires...you have to care about red and black..open your moto g battery and took it off from the phone now connect the usb cable to your pc and touch the red wire to the positive and black to the negative ...just do this for 45 seconds and immediately connect the battery to the phone and connect the charger...phone will starts charging from 0 % pls do not wait to connect the switch and back cover just charge it upto 20 % the cover it up.....DO NOT LET YOUR BATTERY DRAIN MORE THAN 30% AS THIS IS COMMON PROBLEM IN LI ION BATTERIES...
Click to expand...
Click to collapse
Interesting, but how did you determine the negative and positive terminals on the battery flex? Can you, please, mark the attached photo of the battery of moto g to help the community?
Also, as a side note I think I discovered a solution - I connected the phone to my PC's usb 2.0 port and held the power button for 2 minutes - at which the LED blinked momentarily and then continues to shine. I left the phone connected and continued to browse for solutions to this battery charging dilemma - then about 5 minutes the LED stopped shining (and I breathed a sigh :silly: !!! becaue this is the sign of battery being charged!) and after about 30 minutes of charging I turned the phone on and it was 16% charged. Well I haven't been able to reproduce this solution (since, I have been extra cautious with the battery now!) but I would surely like to know if anyone can reproduce this solution:
1. Plug in your phone to USB 2.0 or 3.0 port with original moto g cable and confirm that the LED shines continuously.
2. Hold the power button for 2 minutes (which I discovered to be a long time if you just continuously stare at the phone!) after which you will notice that the led with blink momentarily before continuing to shine continuously. (I suggest you continue holding it for another 2 minutes after which the led will blink again momentarily)
3. Leave the power button and leave the phone attached to the port for at least 30 mins before attempting to power on.

[Q] My new Lenovo A850+ Andro 4.4 Octa does not start :(

Hi guys,
1:
2 weeks ago I ordered this:
Original Lenovo A850+ s MTK6592 Octa Core 1.9Ghz 2GB RAM 5.5'' 1920x1080px 13MP dual SIM Android 4.4 mobile phone free shipping
aliexpress/snapshot/6095479197.html
My happiness was short.
After I connected the phone to USB and noticed battery at 78% I tried to start my phone.
So I pressed Power on, wait, wait...wait..nothing. Nothing for 4 hours of frustration.
I connected it to my PC and for a few seconds MT65xx preloader appeared. I managed to install USB drivers, hoping to
get my hands on this phone other way than by powering it on by a button.
Unfortunately nothing works beside short battery status on the screen of this phone after I connect it to PC or a charger.
The battery is at 100% but the phone never starts.
Has anyone seen something like this?
Is it possible to bring this phone to life or should I forget about it and throw it to the trash bin?
2:
When I connected my phone to charge it and it showed the percentage for a moment, it never reacted to any button to turn on the LCD again
and show battery status. Looks somehow to me like power on button is damaged/not connected internally or whatever.
3:
I also wonder if it is really 1080p ips screen. From battery status its hard to tell. They claim its 1080p. Possible?
Cheers
AroPL said:
Hi guys,
1:
2 weeks ago I ordered this:
Original Lenovo A850+ s MTK6592 Octa Core 1.9Ghz 2GB RAM 5.5'' 1920x1080px 13MP dual SIM Android 4.4 mobile phone free shipping
aliexpress/snapshot/6095479197.html
My happiness was short.
After I connected the phone to USB and noticed battery at 78% I tried to start my phone.
So I pressed Power on, wait, wait...wait..nothing. Nothing for 4 hours of frustration.
I connected it to my PC and for a few seconds MT65xx preloader appeared. I managed to install USB drivers, hoping to
get my hands on this phone other way than by powering it on by a button.
Unfortunately nothing works beside short battery status on the screen of this phone after I connect it to PC or a charger.
The battery is at 100% but the phone never starts.
Has anyone seen something like this?
Is it possible to bring this phone to life or should I forget about it and throw it to the trash bin?
2:
When I connected my phone to charge it and it showed the percentage for a moment, it never reacted to any button to turn on the LCD again
and show battery status. Looks somehow to me like power on button is damaged/not connected internally or whatever.
3:
I also wonder if it is really 1080p ips screen. From battery status its hard to tell. They claim its 1080p. Possible?
Cheers
Click to expand...
Click to collapse
your phone is original phone or clone phone? A850+ has only 1gb ram http://www.devicespecifications.com/en/model/e3a02b7a
@ aroPL:
If you bought it from AliExpress with those specs, it is obviously a clone.
Genuine A850+ does not have these specs, not even 4.4, only 4.2.
It is a clone with upgraded specs.
I managed to get into "factory mode" but no key works to set some chinese test or reset it.
Held power for long on each item, but still without success.
Anyone has an idea what combination of buttons works in factory mode to select
menu item? Volume up/down works as item change. Where is "enter" ?
At this moment I am convinced that Power On button is faulty. Does not work at all.
I connect this phone to PC via USB, hold Volume Up or Down, different recovery/boot menus appear.
I can navigate through them, but confirmation with Power On does not work.
It seems the reason this phone does not work is trivial - power on button.
Sorry, but your phone is a clone, not is a original Lenovo a850+, the original have android 4.2, the processor is 1.4 or 1.7 not 1.9, sorry!
AroPL said:
Hi guys,
1:
2 weeks ago I ordered this:
Original Lenovo A850+ s MTK6592 Octa Core 1.9Ghz 2GB RAM 5.5'' 1920x1080px 13MP dual SIM Android 4.4 mobile phone free shipping
aliexpress/snapshot/6095479197.html
My happiness was short.
After I connected the phone to USB and noticed battery at 78% I tried to start my phone.
So I pressed Power on, wait, wait...wait..nothing. Nothing for 4 hours of frustration.
I connected it to my PC and for a few seconds MT65xx preloader appeared. I managed to install USB drivers, hoping to
get my hands on this phone other way than by powering it on by a button.
Unfortunately nothing works beside short battery status on the screen of this phone after I connect it to PC or a charger.
The battery is at 100% but the phone never starts.
Has anyone seen something like this?
Is it possible to bring this phone to life or should I forget about it and throw it to the trash bin?
2:
When I connected my phone to charge it and it showed the percentage for a moment, it never reacted to any button to turn on the LCD again
and show battery status. Looks somehow to me like power on button is damaged/not connected internally or whatever.
3:
I also wonder if it is really 1080p ips screen. From battery status its hard to tell. They claim its 1080p. Possible?
Cheers
Click to expand...
Click to collapse
I have no experience with A850+, but surely I (may) know what you are facing.
I will try solving your prob via theory. Satisfaction not guaranteed.
FIRST THING FIRST...
-You stated that you charged your phone till 100%. I assume you saw a big blue battery icon on screen. Did you press the power button while it's plugged? If no reaction, probability of ONE that your hardware buttons dead and you have to go to the phone dealer...
...oh wait, you ordered it online.....uh
Sorry to say that you are officially a victim of mobile phone fraud. And I assume that site, or vendor, or host is CHINESE, the country that's nothing original.
If that's the case even Obama can't help you. I'm very sorry and I know your feelings.
Looking forward to your reply if something works.

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
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Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
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Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
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Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .

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