Does December update fix high pitched whine? - Google Pixel 2 Questions & Answers

Does anyone who was experiencing the high pitched whine (also called by many a coil whine) find that it has gone away with the December update?
I sideloaded the December OTA image and find that maybe there is less of a whine. But I do still hear something and also faint staticky noise. But I think I need to wait for the battery to run down, since the whine always tended to get louder when the battery charge was lower.

Ordered a Pixel 2 12/3, shipped on 12/4, arrived 12/6 yesterday. Super annoying. Coil whine while on call is pretty bad. Can hear it from the phone when it's just sitting on a desk when not on a call too. Latest updates installed.

swedespeed7 said:
Ordered a Pixel 2 12/3, shipped on 12/4, arrived 12/6 yesterday. Super annoying. Coil whine while on call is pretty bad. Can hear it from the phone when it's just sitting on a desk when not on a call too. Latest updates installed.
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Do you have the December update? This thread is about asking people who have the December update on their phone if that has solved the problem. It's irrelevant when you ordered the phone and when it shipped. It likely does not have the update. You're probably still on the November security patch. Maybe even the original October OS. So update your phone and then see. Otherwise, you're not really responding to the topic of the thread.

I have already sideloaded 8.1.0 and I am indeed on the December patch. My experience is on par with yours. Perhaps slightly less coil whine but definitely still there, along with strange static noises. Coil whine still present near rear camera when not on a call, but that doesn't bother me as much as the in-call noises. I'm still wondering if this is an isolated hardware issue since there are a good deal of people saying they don't experience it, but maybe their hearing isn't as sharp as others?

I got my phone today which was on September update and after setting it up, there was an update to 8.1 with December patch. Before reading coming across this thread, I made few calls on the older firmware, then did the same after upgrading to the latest OS version. I haven't noticed any noise in the earpiece while on a call. If the noise is there, will I hear it for sure or is it too low and not very noticeable?

After sideloading 8.1 I believe my earpiece whine is now gone, so Google definitely fixed something on their end

Same here, it's completely gone after de 8.1 december update.

The coil whine from there rear camera didn't go away, and I still have weird noises during calls or anytime sound comes out of the speakers (the static noises start but stop shortly after any audio ceases) I'm on the latest update. This seems to only be affecting the regular Pixel 2.

Anyone else? I'm curious to know if this is still as widespread? Not just the coil whine from the rear camera, but the static and unpleasant sounds during calls (or anytime the speaker is on really, you just hear it more during calls because your ear is to the speaker).

In call noise gone after 8.1 update. But when the screen is locked and you put your ear to the earpiece the noise is still there. RMAed it, the new one is completely free from noise but has mushy buttons, sending it back now. Two of my friends pixel 2s are perfectly fine, got no noise and have good clicky buttons. Theirs are in white color. I wonder if it's just black ones that have serious QC issues.

Related

Sound from ear piece is too distort

Is it just my pro? or are most like that? I just got my pro yesterday, and they ear piece sounds too distort. It sounds like a crappy earpiece, it vibrates and sounds way too fuzzy and buzzy and distorted. Is there any way to fix that? or should I take it back for another pro?
same problem here
My ear piece sounds distorted (muffled), no matter who i call, when i switch to the speaker or put on the headsets that came with the phone it sounds awesome.
i purchased mine through bestbuy and sprint.
i went to bestbuy today to try and exchange it because this is the only problem i have with this phone and the new phone that the CSR took out of a new box had the same problem.
I think this is with all of the sprint htc touch pros, i guess more people should reply to this thread and let us know if they have the same problem of not.
i emailed htc about this and they said to hard reset the phone......why would that fix the problem since i just bought it saturday and i havent put much of anything on it.
ANYONE THAT CAN POST THEIR EXPERIENCE, IT WOULD BE APPRECIATED.
I went to sprint and I tried out the Diamond, the speaker on it, sounded a bit better than mine. And yes its just the ear piece on the phone, on speaker it sounds normal, and as well with the headset. Unfortunately all best buys around my area are sold out...
Take the plastic cover off the front plate. It is covering the ear piece causing the sound to be muffled.
I purchased two Touch Pro's from best buy...two different stores, and can confirm that the audio is completely different between the two. One is perfect...audio is wayyy better than my previous mogul. My wife's touch pro however sounds aweful, totally distored at every volume level.
Called sprint last night, they said the phone was too new for them to comment and that they haven't recieved any complaints about the issue.
Unfortunately, there are no more touch pro's in denver to exchange with so...I'll have to hold on till the next batch arrives at best buy.
Mine sounds OK at medium volume, but with the volume up all of the way, it sounds terrible! I bought mine at Best Buy (St. Louis) on 10/27
same problem.. have not talked enough yet to really care. just got last night, so i will know in a day or two if i can stand it.
definitley the same experience here, muffled sound from the ear piece and, yes, I did remove the plastic. Almost sounds like a busted speaker sounds. It has been this way from straight out the box (Sunday monring at best buy in IL)
I did apply the audio patch to increase the volume... but it didn't help. It's really tinny at higher volumes. It is actually painful to listen to!
has anyone tried doing a hard reset after encountering this problem?
and if so, did it work or is it the same?
Hard reset has been performed twice, and I still have the problem. I don't think its software related, rather than the speaker itself. It sounds like a very crappy speaker, like a toy. At high pitch noises, it crackles and its horrible. it sounds tinny, like a tin can. Imagine 99 cent ear buds bought at a 99 cent store, and playing something like metallica on them. It sounds horrible.
Unfortunately, I am having the same problem. I removed the plastic cover and it helped a bit, but there is obviously still a problem.
On my old Samsung, I always had the volume level to the earpiece turned all the way down and I could hear all calls perfectly. On the Touch Pro, I have to crank the earpiece as loud as it will go and the voices are still very muffled and sound distant. I do not know if perhaps I got a bad unit, but if I was in a crowded room or driving with the windows down, I would not be able to have a conversation even with the volume at maximum.
This may be a deal breaker.
Can someone please post the info for the registry hack and how it has worked for others?
just went to bestbuy, exchanged my phone, and haleluya, it now sounds like my olg htc mogul and like every phone is suppose to sounds, CRYSTAL CLEAR....
thanks to everyone for the postings....if you have this problem, exchange, do not wait for a firmware upgrade, because this might be the hardware which a FW upgrade cannot fix.
After a week with my phone, they finally got more in stock, went to best buy and exchanged it, now it sounds crystal clear. Exchange it! Problem solved.
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
oldfox said:
But what about the volume, has that been heightened on the two new phones purchased from bestbuy
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the volume has not been heightened, now it just sounds clear.
to me the phones earpiece never needed to be louder.
but thats just me
It's definately a hardware issue, I had this issue, exchanged it at BB, and now it's gone. I went from abuild date of 10/14 to 10/15
ruined,
how do you determine the build date? I have the same issue, so guess I will be exchanging mine too, but if there is a way to determine if the new one I get is from a bad batch before I activate it, that would be good.
Alon
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
nickba said:
My earpiece was great till last week!! Now it sounds like it was busted. Vibrates a lot. As HTC doesn't support my country, does anyone knows how to remove the earpiece?
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I had the same problem: till last week my earpiece was working but last week was dead, I can not hear anything. If you find how to remove and exchange the earpiece please send also to me on a PM.
Thanks a lot!

[Q] defective earpiece?

ive had my n5 for two days now and something that struck me right away was the muffled low quality earpiece it sounds like if somethings covering the opening or something. from the reviews ive read they all claim it to be surprisingly good and better than the n4's, but from what ive used it its night and day worse than my nexus 4 earpiece (which btw is a huge complement to the n4 cause that earpiece is complete garbage cause of the constant hissing noise in the background, the random loudness spikes and random beeps that almost leave me deaf) im starting to think i either have a defective earpiece or the call quality isnt set to the proper setting? its rooted and unlocked on stock 4.4. any suggestions? already reset phone settings am thinking of exchanging it but ehhh probably be 4 weeks b4 i get one
on a side note any news on paranoid android coming to n5?
edit i have the blk 32 gig model ordered from US play store
also id like to add that when i connect my earphones the call quality sounds the same which makes me believe its the call quality itself
My earpiece is really low also . I can barely hear anyone .
Sent from my Nexus 5 using Tapatalk
That background noise was really frustrating, none of the phones i have got ever had such a crappy issue. This thing is a phone FIRST and all the ****ing rest comes than...
RMA arrives today though, i do really hope this is good one.

Bottom speaker defect

Yeah well, was very happy with the device until today.
Bottom speaker produces horrible crackling sound when playing any sound. It's just defect from now to then.
Thanks to Amazon i can now send it for repair and am already sure that there will be anything like scratches, bad gaps or whatever...
Not even speaking of IP rating.
Did anyone else have a defect speaker? Because after that short time and rarely using it this is rather strange.
Actually i'm pretty pissed about Sonys quality. Always thought it was good, but some days ago my wife's X compact got a defect on screen and now this. Used htc since the original Desire and never had anything. Seems switching manufacturer is a bad idea
ALL manufacturers have defects. Getting my XZ2C next week, but issues like this are standard for any manufacturer and shouldn't put you off any brand. Either get your phone repaired, or deal with the crackling.
My HTC M7 failed once. My HTC M9 failed twice. My HTC 10 has also failed twice and on the second repair they scratched the backlight on the Recents button. Their quality control is the same. Such is life. Getting worked up about it won't solve anything.
Flynnchen82 said:
Yeah well, was very happy with the device until today.
Bottom speaker produces horrible crackling sound when playing any sound. It's just defect from now to then.
Thanks to Amazon i can now send it for repair and am already sure that there will be anything like scratches, bad gaps or whatever...
Not even speaking of IP rating.
Did anyone else have a defect speaker? Because after that short time and rarely using it this is rather strange.
Actually i'm pretty pissed about Sonys quality. Always thought it was good, but some days ago my wife's X compact got a defect on screen and now this. Used htc since the original Desire and never had anything. Seems switching manufacturer is a bad idea
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Click to collapse
Yes I also have a defect bottom speaker. Severe crackling above about 75% volume in the mid-ranges frequency-wise. I've owned it maybe three or four weeks? I'm thinking I may have to return the phone. I think you're perfectly justified in being pissed - I'm a bit pissed too - this is a $600 phone and getting speaker crackling this early in is pretty ridiculous. Maybe it's just a particle of dust/debris that's made it into the speaker but nevertheless there seems to be an issue with this phone's design and/or manufacturing as I've seen a couple other posts about this problem on Sony's site.
My Axon 7 had this issue as well but the speaker grill could be pretty easily cleaned with a sim ejector and that always resolved it. But the XZ2c seems to have a bit more of a tight area around the speaker which might be nearly impossible to clean without removing the screen assembly.
flyer_andy said:
Yes I also have a defect bottom speaker. Severe crackling above about 75% volume in the mid-ranges frequency-wise. I've owned it maybe three or four weeks? I'm thinking I may have to return the phone. I think you're perfectly justified in being pissed - I'm a bit pissed too - this is a $600 phone and getting speaker crackling this early in is pretty ridiculous. Maybe it's just a particle of dust/debris that's made it into the speaker but nevertheless there seems to be an issue with this phone's design and/or manufacturing as I've seen a couple other posts about this problem on Sony's site.
My Axon 7 had this issue as well but the speaker grill could be pretty easily cleaned with a sim ejector and that always resolved it. But the XZ2c seems to have a bit more of a tight area around the speaker which might be nearly impossible to clean without removing the screen assembly.
Click to expand...
Click to collapse
You can watch the xz2c teardown video on yt where you can see the internals. You can also see why they have to disassemble half of the phone for repair. There is a channel leading from the "gap" outside to the speaker inside. Regarding it is ip68 no piece of dust should make its way inside the speaker itself.
Apart from that i know how a broken speaker sounds and this one is broken. So either it is just a piece of s*** or they are powering it wrong. Can't remember ever having used it at 100% and even if it should be able to deal with it.
I bought a LG G6 as temporary replacement because it is ridicously cheap (paid 315€) and will send in my XZ2c tomorrow.
And while it is bigger and SD821 is noticeable after 835/845 you know what? It is also a good device...
Haven't decided yet if i'll keep the Sony after repair. Well first it has to be repaired (without damage).

Pixel 3a - Audio

Hello guys,
I noticed something weird with my new Pixel 3A:
The sound is very low when it's set between 0 and ~75%, and start to become louud only at the end (like 80% and more). But when the audio is set on maximum, the sound is kind of weird... like there is too much "bass", not natural... I don't know how to describe it.
Am I the only one? Is your Pixel 3a audio weak except at maximum?
Thanks
Check out this thread: https://support.google.com/pixelphone/thread/1483051?hl=en (expand to see all replies). One person reported this for 3a and another for 3a XL
All my sounds in general are very low
JoeSchmoe007 said:
Check out this thread: https://support.google.com/pixelphone/thread/1483051?hl=en (expand to see all replies). One person reported this for 3a and another for 3a XL
Click to expand...
Click to collapse
OMG! Thanks for the link. This could be a deal breaker. Strange, though that one poster said he didn't have the issue on Oreo. One reported issue started after 6 mos but didn't link it to OS upgrade. My white 3a is coming from B&H on "1st come" as the inventory replenishes so it could be weeks before it arrives.
Never had a Pixel ($$$) but had every Nexus device (phones and tablets) since GNex--which I kept because of hdmi out. Generally, issues with the phones, but the our last three (N9, 5X, and 6P) had serious hardware issues. LG fixed one 5X --twice; we replaced battery in 6P which revitalized that device. N9 became hopeless. Am wishing for better with the 3a (like the N5--which I'm still using as a device--not phone). The 3a reminded me of the N5 which I really loved as a daily driver.
Please, posters, chime in if you've found this issue, too. TIA.
I've noticed that my ringer and notifications are what's low, the call volume and media seem loud. Not sure what's going on
In fact, I don't care if it's software, I just wanted to know if I have a defect unit...
I will never buy a smartphone with updates not directly from Google again, so I don't care about some software issue, I will always buy Pixels. But my only problem is to know if it's only my device or not. .
Yes, the volume for all things for me is quite low until you get past ~75% like you said.
cjbr0wn said:
Yes, the volume for all things for me is quite low until you get past ~75% like you said.
Click to expand...
Click to collapse
Thanks for confirming it's not only my device
It's weird, why Google did that? It's like the 100% sound is like 3x or 4x louder than 50-60%! But my maths say to me (correct me if I'm wrong) 50-60% should be half less than 100%.
Today I finally had a chance to play with 3a that was connected to the network and I experienced low volume at about 50% for YouTube playback. In-call volume for conversation seemed OK but I was not able to check ringtone because phone was not accepting incoming calls.
sorry do you mean the loudspeakers or with headphones? or in-call? sound levels seem fairly normal for me i'm afraid, the audio quality is not great but i've punched it up with ViPER. made a call last night and didn't notice the in-call volume being unusual. my alarm was loud this morning. loudspeaker sound quality also not great but that doesn't really affect me.
Viper works without root?
smartuser8 said:
Viper works without root?
Click to expand...
Click to collapse
We have root
Sent from my Pixel 3a using Tapatalk
Do you know one good and safe non-root equalizer app ? Thanks
One guy (on the above linked google page) realized it was the plastic protective cover that the phone came with. It was covering the speaker hole (one of the stereo speakers is located behind the earpiece hole - they are not BOTH at the bottom of the phone). He removed the plastic cover and the sound volume was fine.
So make sure you have removed the plastic and that any screen protector you might have installed doesn't cover the speaker!
Mine seems pretty good--loud. My hearing is very sensitive, though. Brightness, otoh, is sub-par--or calibrated differently. 70% on my 3a = 30% on N5X.
Yeah that's what I mean... At max the audio is like other phones, but at 70 it's lower... Weird calibration.
Hey all, I've been playing around with my phone and I'm not sure if I'm the only one but only one "side" of the cutout actually plays sound. Is anyone else encountering this?
Wdenton said:
Hey all, I've been playing around with my phone and I'm not sure if I'm the only one but only one "side" of the cutout actually plays sound. Is anyone else encountering this?
Click to expand...
Click to collapse
That's the way it works. The other hole is only for optical balance. You have the top speaker which is front firing and one bottom speaker which is down firing
Sent from my Pixel 3a using Tapatalk
jmtjr278 said:
That's the way it works. The other hole is only for optical balance. You have the top speaker which is front firing and one bottom speaker which is down firing
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Click to collapse
I believe the other hole is actually a mic. This is VERY common in phones with a single bottom firing speaker.
I noticed the Pixel 3a isn't 'really' stereo. I feel like it's mono sound but with 2 speakers for boost the audio.
I don't know if you guys noticed that, when you watch a video or listen podcast... if you put your finger and your block the audio from a speaker, and you do the same thing with the other speaker, the audio isn't the same, there is like 'low freq" (bass?) coming from the bottom, and 'high freq' (normal) coming from the top speaker.
I mean... when you test that with your finger and put the phone near to your ear, you will notice the audio from both speakers is not the same at all, it's weird...
EDIT: I was wondering if I'm the crazy guy who se weird things or issues everywhere but after some research I found I'm not the only one who noticed that, we have the confirmation in the Unbox Therapy video about Pixel 3a:
https://youtu.be/3mlMq3pQyt8?t=687
"It's NOT a stereo implementation. They called that but in reality most of the low-end is coming from here, some high-end is coming from here..."
Did you noticed that guys?

Question Earpiece/loudspeaker quality

Hi,
how is the loudspeaker quality for people who already own the phone?
For me the speakers are not that great. Especially the top one in the earpiece. Calls aren't that great and listening to voice messages or even videos and music is just ok.
I get scratching in the top one pretty early. It depends on the audio quality/source but sometimes it already scratches around 60% of max volume. Especially in calls and voice messages.
It sound very good. Less bass then my s21U, but still ok. Calls are very ok too.
So no scratching for you?
I have got an S20 here and it definitely has a better sound quality with less distortion/scratching...
I was quite impressed. Especially in flex mode when both speakers face forward. Definitely one of the highlights of this phone if you ask me.
So no scratching when listening to voice mails on higher volumes? Just tried video and there the quality is fine. It is voices where my speaker struggles.
The sound Quality if better (subjectively) than my S21+, which I traded in. Less tinny and no distortion so far on loudspeaker call in flex mode.
So in my experience the speakers especially the one on the top is worst than the ones of the S20 which is sad.
One thing I noticed in addition to the bad sound quality is that the speaker grill of the earpiece doesn't cover the 3 holes completely. I am able to look through the holes. The grill only covers a part of the holes. Haven't seen this before. Can anybody confirm this or do I indeed have a faulty product?
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
twistedumbrella said:
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
Click to expand...
Click to collapse
Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
Cris7ianO said:
Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
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Click to collapse
Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
twistedumbrella said:
Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
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Click to collapse
Feedback is appreciated . Voice messages in Whatsapp for example, same for Whatsapp and Duo video calls and phone calls as well... Distortion and scratching in the upper range coming out of the earpiece/upper speaker.
I have to decide if I keep the device until Saturday. It would be great if a few more people who own the phone could give some feedback regarding the loudspeaker of the phone during voice and video calls and voice messages
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
twistedumbrella said:
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
Click to expand...
Click to collapse
Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
Cris7ianO said:
Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
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Click to collapse
I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
twistedumbrella said:
I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
Click to expand...
Click to collapse
Yeah the service is ridiculous. I love Android and use it for years for various reasons. But these encounters with bad service drag my mind towards apple. I already contacted Samsung. They offered an exchange. But I have to send in my flip first. As this is currently my only phone due to sending my S20 in for the trade-in I will not be able to do that. I am using the phone with dual sim for private and business purposes. I will try to force Samsung to send me a new one prior to sending mine back. If they don't accept I will withdraw my order and get something else. The trade-in might get me into trouble as it seems. Will never purchase over Samsung directly again. Never had issues with Amazon or apple...

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