Related
Folks, wanted to leave you guys a heads up that some of us are facing issues with the phone not picking up a 4G signal, or picking a signal but not connecting to mobile data or VoLTE after the update to NPL26.118-20
Here's a thread I created specific to India and Jio 4G with Band 5 (850Hz) in the official Lenovo support forum - https://forums.lenovo.com/t5/forums.../Moto_Z/highlight/false/page/1/thread-id/2624
Here's one more thread - https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/Moto_Z/thread-id/2668/page/1
Before you upgrade, use LTE Discovery app to ensure you're not in one of these regions with an affected LTE Band!
Update to the issue - my phone (running 7.1.1) is only trying to connect to Band 5 FDD-LTE in the location where I am at, but does not manage a LTE/ VoLTE signal or connects but drops/ does not connect after reboot. I used another XT1650-03 that is still running 7.0, which connects to Band 40 TDD-LTE (same exact location, same SIM used in both the devices). My service provider is known to utilize multiple LTE bands in the same location, but it is weird that 7.0 connects to Band 40 and works fine but 7.1.1 tries to connect only to Band 5 - that too without success.
I am roaming in a location where both Band 5 and Band 40 are available. 1650-03 with 7.0 connects to Band 40, but 7.1.1 insists on connecting to Band 5 but fails.
I have the same problem in austria.
gason74 said:
I have the same problem in austria.
Click to expand...
Click to collapse
Please post it in detail i n the Lenovo forum link from the first post of this thread. Let's make as much reports as we can there - we haven't seen any solution yet
RETUS Unit here
Only Band 3 works.
Everything else drops out.
(Been trying to downgrade to RETUS 7.0 ever since)
41LY45 said:
RETUS Unit here
Only Band 3 works.
Everything else drops out.
(Been trying to downgrade to RETUS 7.0 ever since)
Click to expand...
Click to collapse
There is no way to downgrade except for going in for replacement, and hope that the replacement device comes with 6.0.1 or 7.0, and not 7.1.1 - I tried this route with the Moto service already, and am thinking of going in for the replacement..
ph03n!x said:
There is no way to downgrade except for going in for replacement, and hope that the replacement device comes with 6.0.1 or 7.0, and not 7.1.1 - I tried this route with the Moto service already, and am thinking of going in for the replacement..
Click to expand...
Click to collapse
There are factory images available (for RETEU only 6.0.1 version is available), if i understand you correctly, downgrading by flashing the full ROM with mfastboot would not work properly...? I'm considering to just downgrade and wait for them to solve the issues with 7.1.1, since sending the device for repairs would be a hassle...
sheratan_b said:
There are factory images available (for RETEU only 6.0.1 version is available), if i understand you correctly, downgrading by flashing the full ROM with mfastboot would not work properly...? I'm considering to just downgrade and wait for them to solve the issues with 7.1.1, since sending the device for repairs would be a hassle...
Click to expand...
Click to collapse
It won't flash the boot, recovery, and system partitions (among others), and will tell you that you cannot downgrade.
I took mine to the service centre, and all they can do is reflash 7.1.1 - they cannot downgrade either, only option is replacement and hope the replaced device comes with 6.0.1 or 7.0
ph03n!x said:
It won't flash the boot, recovery, and system partitions (among others), and will tell you that you cannot downgrade.
I took mine to the service centre, and all they can do is reflash 7.1.1 - they cannot downgrade either, only option is replacement and hope the replaced device comes with 6.0.1 or 7.0
Click to expand...
Click to collapse
Have you tried flashing 7.0 on it? bullfinch110 suggested that the bootloader changed from 6.x to 7.x, that's why you can't downgrade, but flashing 7.0 should be fine. [link]
For you i suppose instead of the RETBR, you'd need some RETIN firmware.
sheratan_b said:
Have you tried flashing 7.0 on it? bullfinch110 suggested that the bootloader changed from 6.x to 7.x, that's why you can't downgrade, but flashing 7.0 should be fine. [link]
For you i suppose instead of the RETBR, you'd need some RETIN firmware.
Click to expand...
Click to collapse
I did not find the retin such image, think I tried the reteu 7.0, but it failed. Let me know if you're able to get it to downgrade - but have at least the 7.1.1 ota handy just in case. What I've found is that the modem will downgrade - and will probably fix the 4G issue, but WiFi won't work.
ph03n!x said:
There is no way to downgrade except for going in for replacement, and hope that the replacement device comes with 6.0.1 or 7.0, and not 7.1.1 - I tried this route with the Moto service already, and am thinking of going in for the replacement..
Click to expand...
Click to collapse
I unlocked the bootloader + used RSDLite to flash the retus 7.0.
Warranties be damned if it's gonna have to be ship it across the world.
41LY45 said:
I unlocked the bootloader + used RSDLite to flash the retus 7.0.
Warranties be damned if it's gonna have to be ship it across the world.
Click to expand...
Click to collapse
That's great.. now I need to find retin 7.0, couldn't find it anywhere
ph03n!x said:
That's great.. now I need to find retin 7.0, couldn't find it anywhere
Click to expand...
Click to collapse
I believe it shares software update line with REAPAC
At least according to this side:https://firmware.center/firmware/Motorola/Moto%20Z/Stock/XT1650-03/
Android 7.0 also missing LTE bands
Got my hands on an European Moto Z model xt1650-03 reteu, still on Android 7.0 with security patch of April 1st 2017, and am having LTE-reception limited to Band 1, 3 and 20, although provider and coverage indicate that band 5 and 8 also should be present.
In settings there is only 4g present, no enchanced 4g for LTE or Volte, although having activated those services through my provider (Vodafone CZ). The occasional 4+ is sometimes also showing.
Having read about the problems with the total loss of LTE for several users after upgrading to 7.1.1, I am very reluctant to make the jump before an eventual patch.
Any thoughts from other users with similar issues?
best regards,
mirrormurr, CZ
(posted this also in the lenovo-forum)
After being thrown back and forth between phone support and service center, I have figured out the solution on my own. Long story short, use Baseband (NON-HLOS.bin) version M8996_1258.42.03.11R SID for retin considering it fixes the Jio 4G roaming issue. M8996_1258.42.03.11R is from retcn (XT1650-05)
As of build NPL26.118-20-5-3 (Oct 2017 Security patch), my phone has a Baseband version of M8996_1239.53.01.0126.04.01R SID, which does not work with Jio 4G if it is roaming between different parts of the country that uses different LTE Bands.
M8996_1258.42.03.11R SID works just fine - Jio 4G VoLTE works in roaming, Wifi and BT works too. When I need to update (security updates or to check if Moto finally fixed the problem), I flash the full firmware for NPL26.118-20-5, get OTA updates that came after, check if they fixed the issue (which they haven't till now) and flash M8996_1258.42.03.11R SID NON-HLOS.bin so that I can use my phone.
I also have my wife's phone with a SIM from the same Jio 4G network (in roaming too) that I have kept at 7.0 without upgrading to 7.1.1, only to prove to Moto service that the phone itself is fine, and its the update to 7.1.1 that messed it up. Her phone running 7.0 has Baseband version M8996_1239.53.01.126R SID and works fine in stock form. If I flash this Baseband version on my 7.1.1, 4G and VoLTE will work, but Wifi breaks.
Both the phones are bootloader-locked (never been unlocked), and not modded in any way. If you need any technical detail/ experiments, let me know - I am doing all that I can without unlocking my bootloader anyway.
ph03n!x said:
use Baseband (NON-HLOS.bin) version M8996_1258.42.03.11R SID for retin considering it fixes the Jio 4G roaming issue. M8996_1258.42.03.11R is from retcn (XT1650-05)
Click to expand...
Click to collapse
How did you flash the retcn baseband to your retin model?
Benoe said:
How did you flash the retcn baseband to your retin model?
Click to expand...
Click to collapse
Code:
fastboot flash modem NON-HLOS.bin
Flashing the modem does not require an unlocked bootloader, so you can experiment with different modems - just make sure you are flashing modem versions from the different variants of XT1650, that's all.
September's 1+GB updated fixed most of the heating and LTE band issues.
You just have to fix the damage caused by the heating by replacing the batery.
41LY45 said:
September's 1+GB updated fixed most of the heating and LTE band issues.
You just have to fix the damage caused by the heating by replacing the batery.
Click to expand...
Click to collapse
Unfortunately, the update did not fix the Jio 4G roaming issue I'd described in the OP. And this is the only fix apart from staying with 7.0 that helps...
Finally, after almost 9 months of dealing with this problem, the retin update to OPL27.76-51 resolved the issue. The phone now readily latches on to Jio 4G when on roaming without me having to go through all the hassles I have been undergoing since I updated to 7.1.1.
Title pretty much
I have a Honor view 10 that has never been rooted or any major modifications but is stuck on older firmware. Firmware Finder from the play store no longer works due to Huawei changing how the system works, A way where i could update without losing data would be appreciated
[if you use the full update with the dload method... You will lose all data.
Only way not to is just keep using system update...I just received the b161 update this way and I have a India c675 model in America and I received the official ota with 0 problems.
QUOTE=Danfenn;77132105]Title pretty much
I have a Honor view 10 that has never been rooted or any major modifications but is stuck on older firmware. Firmware Finder from the play store no longer works due to Huawei changing how the system works, A way where i could update without losing data would be appreciated[/QUOTE]
install the sim and connect to wifi
Check you're updater app
you Need the same region SIM (for example if u bought the device from India, you have to insert Indian SIM to get Oficial OTA )
or you can try Dload Method to flash full Rom
Babu mani said:
install the sim and connect to wifi
Check you're updater app
you Need the same region SIM (for example if u bought the device from India, you have to insert Indian SIM to get Oficial OTA )
or you can try Dload Method to flash full Rom
Click to expand...
Click to collapse
Bought device in UK from John Lewis ( Shop in UK) and im on BT mobile (UK Carrier), On wi-fi
Seems like looking online The Honor view 10 C432 (European) Gets a update every 60-90 days as huawei rolls it out in batches, guess i'll just have to wait
Danfenn said:
Bought device in UK from John Lewis ( Shop in UK) and im on BT mobile (UK Carrier), On wi-fi
Seems like looking online The Honor view 10 C432 (European) Gets a update every 60-90 days as huawei rolls it out in batches, guess i'll just have to wait
Click to expand...
Click to collapse
I guess you're on latest version & for European BKl-L09 8.0.0.162(C432) is the latest build
Babu mani said:
I guess you're on latest version & for European BKl-L09 8.0.0.162(C432) is the latest build
Click to expand...
Click to collapse
Nope. Same situation and stuck on 8.0.0.160 (C432). No updates.
I used a DNS changer on my laptop so that HiSuite can find the update, but it refuses to install.
I'm on same version as you but the June update is already out and July is just around the corner,
Frustrating as firmware finder from the play used to work every time but Huawei had to mess with their methods and now the app is broken
Danfenn said:
I'm on same version as you but the June update is already out and July is just around the corner,
Frustrating as firmware finder from the play used to work every time but Huawei had to mess with their methods and now the app is broken
Click to expand...
Click to collapse
B163 is on FF and is not approved yet. may be rolling out in few days. OTA comes every 2-3 months.
Danfenn said:
Bought device in UK from John Lewis ( Shop in UK) and im on BT mobile (UK Carrier), On wi-fi
Seems like looking online The Honor view 10 C432 (European) Gets a update every 60-90 days as huawei rolls it out in batches, guess i'll just have to wait
Click to expand...
Click to collapse
Same situation as you here (even same store ) and I got the update from 160 to 162 last week... It could have been to 163 at least, but no... Huawei is like that..
Babu mani said:
install the sim and connect to wifi
Check you're updater app
you Need the same region SIM (for example if u bought the device from India, you have to insert Indian SIM to get Oficial OTA )
or you can try Dload Method to flash full Rom
Click to expand...
Click to collapse
Incorrect.. You do not need a India sim.
Ok, So I'm in the UK and the only update I had was the 162... But I'm using two SIMs. In the SIM1 I have an UK SIM and in the SIM2 I have a Spanish one... When I was trying to update with that configuration, it told me I didn't have any updates... I removed SIM1 and left only the Spanish one in the SIM2 and TA-DA! I have the 163 available and installing now! Just in case you can do something similar! If you have a family member/friend with a SIm from a country where an update is available, you can ask for it for a minute so you can update!
javigh said:
Ok, So I'm in the UK and the only update I had was the 162... But I'm using two SIMs. In the SIM1 I have an UK SIM and in the SIM2 I have a Spanish one... When I was trying to update with that configuration, it told me I didn't have any updates... I removed SIM1 and left only the Spanish one in the SIM2 and TA-DA! I have the 163 available and installing now! Just in case you can do something similar! If you have a family member/friend with a SIm from a country where an update is available, you can ask for it for a minute so you can update!
Click to expand...
Click to collapse
this worked for me! thanks! Used a singapore sim, am from europe.
G965U1UEU3ARL1 DEC security patch
And still no pie... that is so sad
I'm curious how OTA updates work on the U1, they seem to take forever to hit my phone over the air. I'm using a T-Mobile SIM and my CSC code shows as TMB, but the firmware is U1, I have always flashed the XAA version with Odin.
optimus207 said:
G965U1UEU3ARL1 DEC security patch
And still no pie... that is so sad
Click to expand...
Click to collapse
Yes, it is known...
Hi all,
Just got my x2 down under in Australia. It came with firmware CPH2025_11_A.15. And this is the firmware listed on the Oppo Australia site as the latest.
https://oppo-au.custhelp.com/app/software_update_detail/p_name/Find+X2+Pro
Changelog:
[System]
· Improved system performance and stability.
[Wi-Fi]
· Added the "Wi-Fi icon and status bar display" feature: You can now select how the Wi-Fi icon and status bar are displayed.
[Network]
· Optimised network and phone call performance and stability.
Though...
if i look on the UK website i see a newer version CPH2025_11_A.18 which some important fixes:
https://oppo-uk.custhelp.com/app/software_update_detail/p_name/Find+X2+Pro
[Security]
• Added the May 2020 Android security patch to enhance system security.
[System]
• Improved system performance and stability.
• Improved touch sensitivity of the screen.
• Fixed an issue where auto-scroll of the phone screen would become slow when you captured a long screenshot.
[Communications]
• Optimised network and phone call performance.
• Fixed several Wi-Fi connection issues and optimised Wi-Fi performance.
[Camera]
• Improved camera effects and user experience.
Question can i flash this version from UK? Has anyone tried and if so what is the method to use?
Thanks very much! (will push thanks!)
I flash this version over my version on my X2 Pro (which bought in France, Orange shop) and everything is fine so for me yes you can.
As long as you flash a firmware with the right model numnber (CH2025), which is the case here
Should be OK, as previously stated. Also be aware though, that the A.x number doesn't appear to correlate to anything. Some higher numbers are actually older? I also got an OTA update to A.22 after previously having UK version. This doesn't show on the website?
Thanks guys! (click!)
gregou said:
I flash this version over my version on my X2 Pro (which bought in France, Orange shop) and everything is fine so for me yes you can.
As long as you flash a firmware with the right model numnber (CH2025), which is the case here
Click to expand...
Click to collapse
How do you flash it? On the Oppo website it mentions SDCard method. I assume flashing it is the same though you use Internal Memory yeah?
BlueMeany68 said:
Should be OK, as previously stated. Also be aware though, that the A.x number doesn't appear to correlate to anything. Some higher numbers are actually older? I also got an OTA update to A.22 after previously having UK version. This doesn't show on the website?
Click to expand...
Click to collapse
No.. v18 seems to be the latest available to download. It says May Security so isn't that old. Is your v22 June Security Update?
Sage said:
No.. v18 seems to be the latest available to download. It says May Security so isn't that old. Is your v22 June Security Update?
Click to expand...
Click to collapse
Don't think so. Just totally random numbering. V22 deffo came OTA ?
You download it on your phone (downloads folder). Then you reboot in bootloader nd from there you will see "update firmware" or something like that and somewhere else it's written "update from device", at that moment you will have to find the file in the "downloads" folder.
Sage said:
Thanks guys! (click!)
How do you flash it? On the Oppo website it mentions SDCard method. I assume flashing it is the same though you use Internal Memory yeah?
Click to expand...
Click to collapse
Something strange about these versions. i was on .21 (Thai dual sim), decided to clean install the UK version .18. Didn't do any changes (still had some Thai applications), then i went back to the software update section of settings, and there, surprise i see "update to .21" and it didn't change anything. I can't get the .22 (i tried to find it only, VPN, nothing...) and Even the .22 apparently also has may security patch and we are the 12th of June. So it's very odd.
Now this is where it gets interesting. on my thai phone, i don't have the option of using 5g in my sim settings (yes i have 5G with my carrier and i've used it already on another phone. Apparently there are "rumors" that The Thai version will be updated with a Firmware that will enable the dual sim on that "version". So... i'm really wondering how come that the Uk, Swiss, etc version have working 5G ... and not the thai.
Sage said:
No.. v18 seems to be the latest available to download. It says May Security so isn't that old. Is your v22 June Security Update?
Click to expand...
Click to collapse
BlueMeany68 said:
Don't think so. Just totally random numbering. V22 deffo came OTA ?
Click to expand...
Click to collapse
SAO said:
You download it on your phone (downloads folder). Then you reboot in bootloader nd from there you will see "update firmware" or something like that and somewhere else it's written "update from device", at that moment you will have to find the file in the "downloads" folder.
Click to expand...
Click to collapse
I'm on A13(Australian phone) and want to update to A15 so I download into /download and reboot into recovery menu but when I browse to "/download" it comes up blank
Any help?
EDIT: nvm got it working
vosszaa said:
I'm on A13(Australian phone) and want to update to A15 so I download into /download and reboot into recovery menu but when I browse to "/download" it comes up blank
Any help?
EDIT: nvm got it working
Click to expand...
Click to collapse
Did the update work all ok on the Australian phone? Everything still work? 5g etc? Is the AU version dual Sim?
Sage said:
Did the update work all ok on the Australian phone? Everything still work? 5g etc? Is the AU version dual Sim?
Click to expand...
Click to collapse
Everything works after update.
Mine is AU single sim version. I was looking everywhere in AU for dual-sims CPH2025 as well but nobody is selling them. Only way I found is to import one myself from Thailand but couldn't be bothered. I'm also concern about after sales service, warranty etc so I end up buying locally. Saving me from potential headache
Can anyone tell me if there is newer software for this phone on AT&T?
Currently:
Model LM-G900UM
SW VERSION G900UM10e
Security June 1, 2020
I'm reading there is a version G out, but I'm not getting an update. I even tried a new SIM.
I have the Canadian version, same model and no we haven't had a software update here either
From my knowledge the only ones that have gotten an update are the international unlocked versions which are running the Snapdragon 845
At&t has had two security updates and they're not getting to me. No one at at&t seems to know what to do.
So, this saga has finally ended. My firmware was G900UM10e. VPN bug, and phone would not take OTA. It kept saying I had the latest firmware. To their credit, AT&T support DID try everything. The phone wouldn't even take a push from their servers. New SIM card, factory reset, nada.
So, they sent a warranty replacement with G900UM10n loaded. VPN works perfect. I NEED it for work. And, today I managed to get G900UM10o over the air.
Either the IMEI of my old phone was MAJORLY hard bricked on their update server, or there was a bug in 10e blocking OTA.
Anyhoo, just wanted to share.
mrsubway said:
So, this saga has finally ended. My firmware was G900UM10e. VPN bug, and phone would not take OTA. It kept saying I had the latest firmware. To their credit, AT&T support DID try everything. The phone wouldn't even take a push from their servers. New SIM card, factory reset, nada.
So, they sent a warranty replacement with G900UM10n loaded. VPN works perfect. I NEED it for work. And, today I managed to get G900UM10o over the air.
Either the IMEI of my old phone was MAJORLY hard bricked on their update server, or there was a bug in 10e blocking OTA.
Anyhoo, just wanted to share.
Click to expand...
Click to collapse
I haven't tried the VPN, but I would like to update to Android 11, and I am still stuck with the June 1, 2020 security patch on android 10 with the software version of G900UM10e and my model number is LM-G900UM. I got mine from the USA but am currently living in South Africa, so is there any way that I can fix this issue?
Only if you have an AT&T Sim card. You can't do an OTA update unless it's on the AT&T network.
e is the variant I got stuck on. Since I got my warranty replacement, I've gotten numerous updates, including Android 11.
mrsubway said:
Only if you have an AT&T Sim card. You can't do an OTA update unless it's on the AT&T network.
e is the variant I got stuck on. Since I got my warranty replacement, I've gotten numerous updates, including Android 11.
Click to expand...
Click to collapse
So basically, I can't ever receive updates unless I get an AT&T SIM card and are on their wireless network?
scorpawe said:
So basically, I can't ever receive updates unless I get an AT&T SIM card and are on their wireless network?
Click to expand...
Click to collapse
Correct.
Well, that sucks. Do you know of any way to bypass it, or is there a custom ROM that I can install on this variant of the LG Velvet?