OTA - LG Velvet Questions & Answers

Can anyone tell me if there is newer software for this phone on AT&T?
Currently:
Model LM-G900UM
SW VERSION G900UM10e
Security June 1, 2020
I'm reading there is a version G out, but I'm not getting an update. I even tried a new SIM.

I have the Canadian version, same model and no we haven't had a software update here either
From my knowledge the only ones that have gotten an update are the international unlocked versions which are running the Snapdragon 845

At&t has had two security updates and they're not getting to me. No one at at&t seems to know what to do.

So, this saga has finally ended. My firmware was G900UM10e. VPN bug, and phone would not take OTA. It kept saying I had the latest firmware. To their credit, AT&T support DID try everything. The phone wouldn't even take a push from their servers. New SIM card, factory reset, nada.
So, they sent a warranty replacement with G900UM10n loaded. VPN works perfect. I NEED it for work. And, today I managed to get G900UM10o over the air.
Either the IMEI of my old phone was MAJORLY hard bricked on their update server, or there was a bug in 10e blocking OTA.
Anyhoo, just wanted to share.

mrsubway said:
So, this saga has finally ended. My firmware was G900UM10e. VPN bug, and phone would not take OTA. It kept saying I had the latest firmware. To their credit, AT&T support DID try everything. The phone wouldn't even take a push from their servers. New SIM card, factory reset, nada.
So, they sent a warranty replacement with G900UM10n loaded. VPN works perfect. I NEED it for work. And, today I managed to get G900UM10o over the air.
Either the IMEI of my old phone was MAJORLY hard bricked on their update server, or there was a bug in 10e blocking OTA.
Anyhoo, just wanted to share.
Click to expand...
Click to collapse
I haven't tried the VPN, but I would like to update to Android 11, and I am still stuck with the June 1, 2020 security patch on android 10 with the software version of G900UM10e and my model number is LM-G900UM. I got mine from the USA but am currently living in South Africa, so is there any way that I can fix this issue?

Only if you have an AT&T Sim card. You can't do an OTA update unless it's on the AT&T network.
e is the variant I got stuck on. Since I got my warranty replacement, I've gotten numerous updates, including Android 11.

mrsubway said:
Only if you have an AT&T Sim card. You can't do an OTA update unless it's on the AT&T network.
e is the variant I got stuck on. Since I got my warranty replacement, I've gotten numerous updates, including Android 11.
Click to expand...
Click to collapse
So basically, I can't ever receive updates unless I get an AT&T SIM card and are on their wireless network?

scorpawe said:
So basically, I can't ever receive updates unless I get an AT&T SIM card and are on their wireless network?
Click to expand...
Click to collapse
Correct.

Well, that sucks. Do you know of any way to bypass it, or is there a custom ROM that I can install on this variant of the LG Velvet?

Related

[Q] Who can success Software update(OTA) from oversea(not in US)?

Last time When I went to USA for business trip, I Bought ATT G2 (D800) model.
Now i'm living on South korea.
Currently my ATT G2 have v20c version and I want to upgrade for v20y without rooting.
Because all of korean Banking and credit card app run threaten scan and if rooting related files found on phone, it won't run by security problem.
But, When I tried software update every time, it just loop "Not yet registered" popup occur and I won't 20y update from ATT FOTA server.
And I also doesn't have ATT or ATT Go phone sim. If I get or borrow ATT SIM and connect on Wifi, Can I get a 20y OTA from oeversea?
Exactly, Am i need a ATT SIM or Go Phone SIM for successfully get a OTA file ? also that ATT sim must be activated on ATT account ?
I think some of my colleagues have a deactivated ATT go phone sim. But i'm worry that this deactivated sim also can get a OTA from ATT FOTA server.
I need a brothers opinion or success story who can success got a OTA from oversea and not ATT(like T-mobile or H2o or Straghit talk... ) environment.
I also got the same problem with you. Hope someone will help us
Upgrade to Lollipop
Try the steps listed in this URL and you will get the update. It worked for me.
vinu_h said:
Try the steps listed in this URL and you will get the update. It worked for me.
Click to expand...
Click to collapse
I did. Worked fine. I needed the files which i couldnt find on the internet but managed to dig in deep and after a month or so , found them.

Can't update from 5.0.1 to anything

Hi guys, 2 days ago I got this phone off-contract, and I can't update it. At start I filled it up with a bunch of software to check it out, and today I did a soft reset, as I read that it can't help if you can't get an android update and I wanted to get rid of all the stuff I installed.
Thing is, when I go to "check for updates", it says my device isn't registered. I tried 2 soft resets so far and no luck.
Any thoughts on "how to register"?
Thanks!
Register the IMEI by calling ATT (611). You should be able to do the same with its MVNOs too. You can only retrieve the OTA by using one of the two.
Also you can bypass the 24hr nonsense by calling customer service, then asking them to push it from their tech department.
Ace42 said:
Register the IMEI by calling ATT (611). You should be able to do the same with its MVNOs too. You can only retrieve the OTA by using one of the two.
Also you can bypass the 24hr nonsense by calling customer service, then asking them to push it from their tech department.
Click to expand...
Click to collapse
Errr... I got it from a Cellphone shop here in Serbia, I'm not sure where they acquired it, or from which operator it is. How do I find out who I need to call/email or whatever?
tashcz said:
Errr... I got it from a Cellphone shop here in Serbia, I'm not sure where they acquired it, or from which operator it is. How do I find out who I need to call/email or whatever?
Click to expand...
Click to collapse
My bad, I assumed you had the H950 (att logo on back). If you're using an international variant, which I believe is H959 the method is probably different.
Yeah, sorry I'm still not familiar with model number but it's an international version.
Any idea is welcome
EDIT: Seems it's a H955.
tashcz said:
Yeah, sorry I'm still not familiar with model number but it's an international version.
Any idea is welcome
EDIT: Seems it's a H955.
Click to expand...
Click to collapse
When you removed stuff did you use root at some point? Also are you updating over a wireless carrier or WiFi?
Ace42 said:
When you removed stuff did you use root at some point? Also are you updating over a wireless carrier or WiFi?
Click to expand...
Click to collapse
Nope, I never rooted the phone, never used low-level access on it. Just tried apps via Google play that don't require root. Even than the phone didn't want to update, and it still doesn't want to do it. I also installed LG PC Suite and tried to update the software via it, but it doesn't work either.
Ace42 said:
Register the IMEI by calling ATT (611). You should be able to do the same with its MVNOs too. You can only retrieve the OTA by using one of the two.
Also you can bypass the 24hr nonsense by calling customer service, then asking them to push it from their tech department.
Click to expand...
Click to collapse
Ace,
I have H950 on T-Mobile network, unlocked, rooted, 5.0.1
How can I update it to 5.1.1?
Thanks
tashcz said:
Nope, I never rooted the phone, never used low-level access on it. Just tried apps via Google play that don't require root. Even than the phone didn't want to update, and it still doesn't want to do it. I also installed LG PC Suite and tried to update the software via it, but it doesn't work either.
Click to expand...
Click to collapse
Okay, you'll need help from another member with that model. Anything I say will be based off of my time with the H950, sorry mate.
Kochetkov said:
Ace,
I have H950 on T-Mobile network, unlocked, rooted, 5.0.1
How can I update it to 5.1.1?
Thanks
Click to expand...
Click to collapse
1. Unroot
2. You can use H950PR ROM or go official ATT route
3. There's a thread on PR / if you want ATT's 2 5.1.1 OTAs you'll need a gophone SIM ($2/day), ATT MVNO, or a friend's SIM
4. You can wait patiently for weeks or call 611 while using their network
5. Ask the rep to be transferred to tech support, then tell them you need an update pushed
6. They'll push it if they're knowledgeable, you'll get 11x
7. Repeat following day for 11z
Ace42 said:
When you removed stuff did you use root at some point? Also are you updating over a wireless carrier or WiFi?
Click to expand...
Click to collapse
Ace42 said:
Okay, you'll need help from another member with that model. Anything I say will be based off of my time with the H950, sorry mate.
Click to expand...
Click to collapse
Sure, no problem. If we don't get an answer and I still won't be able to get that update automaticly, is there a way to flash it with a newer version downloaded from xda?
You can flash the 5.1.1 kdz file.
Just to tell the end of the story, I returned my phone since it couldn't be updated to 5.1.1, I got a H-955A which didn't have any issues with that.

how to update verizon note 5 outside u.s without verizon sim card?

So my cousin bought me a note 5 Verizon model from U.S , the thing is I think I get "software update is temporary unavailable"issue. a quick google concluded that I need a Verizon sim to get OTA updates . I was wondering is there any way I could update it without a Verizon sim , since I could no way get a Verizon sim in the U.K
Thanks
rkoforever90 said:
So my cousin bought me a note 5 Verizon model from U.S , the thing is I think I get "software update is temporary unavailable"issue. a quick google concluded that I need a Verizon sim to get OTA updates . I was wondering is there any way I could update it without a Verizon sim , since I could no way get a Verizon sim in the U.K
Thanks
Click to expand...
Click to collapse
Take your current sim out and try Samsung Smartswitch. Download the one for the PC or Mac and give it a try. If that doesn't work manually update with Odin using these files. You might be out of luck for the monthly security patches but it's not a huge deal as far as I'm concerned.
rkoforever90 said:
So my cousin bought me a note 5 Verizon model from U.S , the thing is I think I get "software update is temporary unavailable"issue. a quick google concluded that I need a Verizon sim to get OTA updates . I was wondering is there any way I could update it without a Verizon sim , since I could no way get a Verizon sim in the U.K
Thanks
Click to expand...
Click to collapse
I have VZW note5 and i'm out of USA, using other carrier.
Connect the Note5 to pc
from MyComputer install Verizon Wireless Software Assistance.
After install successful, you can upgrade it from there

Flash S10+ to get latest security patches

Hi there, new member with a first question.
I bought an S10+ (SM-G975U) online, unlocked, to be used mainly with AT&T when in US, and different carriers when traveling. IMEA check shows the phone was originally on Verizon carrier, but works fine with AT&T sim card. However, it's not receiving OTA software updates, and the security patches are way behind. When I try to force software updates, says it's already up to date. Seems like on unlocked phones, or switched carriers the updates don't happen. I tried booting the phone with a working Verizon sim card, still no updates. Online searches say that flashing the firmware is my best (or only) option. I downloaded Odin, but I still have a lot to learn and don't want to brick my phone. I'm not sure which firmware version to get. AT&T vs Verizon? U or U1 since it's unlocked? Do I flash all 5 files or just some of them?
Thanks.

Question My s22 ultra doesn't get updates

I have a s22 ultra usa varient. It's from att.
I saw that changing csc code helps to get updates. So, i changed it to XAA and yet didn't got any updates. Then I changed to USC and still not getting updates. What can I do now to get updates?
Its still running on February's update 2022.
If I try to update manually through odin. Do I need to destroy knox and unlock bootloader?
Did you complain to your carrier about this before making any changes to your phone? They are responsible for keeping your phone up to date and now that you’ve modified it, that might be a problem.
Had the same problem after I send IT to Samsung to Repair the Phone. Solution: Update the Phone with SmartSwitch on Your computer! Since then OTA is working again. I have resetted my Phone after using Smartswitch. Maybe this is Not necessary.
soumikxd said:
I have a s22 ultra usa varient. It's from att.
I saw that changing csc code helps to get updates. So, i changed it to XAA and yet didn't got any updates. Then I changed to USC and still not getting updates. What can I do now to get updates?
Its still running on February's update 2022.
If I try to update manually through odin. Do I need to destroy knox and unlock bootloader?
Click to expand...
Click to collapse
soumikxd said:
I have a s22 ultra usa varient. It's from att.
I saw that changing csc code helps to get updates. So, i changed it to XAA and yet didn't got any updates. Then I changed to USC and still not getting updates. What can I do now to get updates?
Its still running on February's update 2022.
If I try to update manually through odin. Do I need to destroy knox and unlock bootloader?
Click to expand...
Click to collapse
Are you in the US? The carrier devices get updates from the carrier, not Samsung. You have to be on AT&T's network to get updates for AT&T phones.

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