Text and data but no voice on Moto G4 Play XT1607 over MintSim - General Questions and Answers

I'm new here. I did an internet search and an XDA search for my problem, but found nothing useful for my particular situation. I am posting in the General forum instead of the phone specific forum to reach a wider group of users and because this may not be a phone specific issue. I hope this is OK.
Yesterday I activated my MintSim account on a new Moto G4 Play, XT1607 with Android 6.01, and ported my old number from Page Plus to the new account. Now I have text and data, but no voice. Contacted MintSim support yesterday and followed their instructions to remove sim card and power down the phone, wait 5 minutes, re-insert sim and power up. No fix. I did a factory reset, re-entered all relevant info, still no fix. Reported results to support by email but it seems that MintSim support had checked out for TG, so I am left to my own devices until they return. I wasn't aware that India celebrated TG
When I try to make a call, the phone on the other end rings (I can't here it at my end), the call is answered, but dead silence is all the callee hears. I also hear dead silence. When my phone is called, it rings, but nothing but dead silence when answered. The call is logged by the OS. The carrier takes voice mail messages and the little voice mail icon appears at the top, but I can't access it. This behavior takes place when I have the strongest possible signal as indicated by the little triangle at the top of the screen. Sound volume is at the highest for everything.
I hope I have posted enough info to elicit suggestions for a fix, but if more is needed I of course would be more than happy to supply it. Thanks to all for your generous help. To quote Blanche, "I have always depended on the kindness of strangers."
Jack

Related

Disconnected Number app?

I apologize if this already exists, but I was unable to find anything on Google or the forums here.
I'm wondering if it's feasible to create an apk that will do the following:
Upon incoming call, check the number. If it exists in a database of user-added numbers, or is Unknown/Private (if this setting is selected), then the call is answered by the phone automatically (without playing a ringtone), the mic is shut off, and it plays back a recording of the "The number you have dialed is not in service". Set it to disconnect after 30 seconds or so, if the other end of the call doesn't end it themselves.
I believe this would be useful as a sort of black-listing program, and should anyone call that number while blacklisted, they would most likely remove the number from their list. I see this being beneficial for telemarketers, collections calls, Ex-boyfriends/ex-girlfriends, that stranger in the bar you gave your number out to after you had too much to drink, etc.
While I realize there are a number of call-blocking programs out there, I think the main selling point of this would be that it would stop the calls from coming from that source.
Sorry if a thread like this exists somewhere, or even an app, but I couldn't find anything. I've just been thinking about this a lot lately, and while I have some experience programming, I have yet to touch anything for the Android OS.
Thanks!
check the market for a callblock app, shold be what your looking for
Not exactly. The call blocking applications I've seen so far either send them directly to voicemail, or pick up the call and immediately hang up on them.
The primary difference I'm looking for is muting the microphone and playing back a message prior to hanging up the call.
Does this already exist? If not, is it possible to create? Again, I have no experience coding for Android, so I don't know what we can and cannot do, although I imagine it probably would be possible, preferably without root (so as to reach a wider audience).
i believe you can do this with google voice.
i think if you mark the number as spam or block it in google voice it plays that type of message.
The only problem with that, is it requires the use of the Google Voice number, right? Which does not help for those who already have the current number. See OP:
I see this being beneficial for telemarketers, collections calls, Ex-boyfriends/ex-girlfriends, that stranger in the bar you gave your number out to after you had too much to drink, etc.
Click to expand...
Click to collapse
I apologize for this needing to be moved. My original question was actually whether or not it was possible, but this turned more into a "Try this app" thread.
PyRo_DuDe said:
The only problem with that, is it requires the use of the Google Voice number, right? Which does not help for those who already have the current number. See OP:
Click to expand...
Click to collapse
i believe if you end up using google voice for voice mail (where you dont have to have a gv number) it does this also.

[Q] Persistent Voicemail icon in Notification...

Hello all Xda'ers,
First of all, I am deaf and I was put on a special data plan that is customized for the hard of hearing and deaf subscribers. When I first got my NS4G, I got that voicemail icon as soon as I walked out of Sprint store. I should have went back to talk to the rep but I was late for work.
With that said, since May 8th, I still have that icon and I have been looking for solutions to remove it. I have searched this site as well as other sites for any remedies but with no avail. I do have Google Voice and have had GV set to use my current phone number so the voicemail can be ported over then I disabled GV after 20 minutes and the voicemail icon is STILL THERE!!!
I even tried Youmail and my heart jumped when it said I had one voicemail message and I was like YES! but then it was the youmail voicemail, probably greeting and congratulating me for installing youmail on my phone, because I saw what the message was and deleted it, but nope, VM icon is still there...
I have read somewhere, where you power down the phone, take the battery out for 30 seconds then put it back and power back on and it should be gone. Well, I did that and even waited 5 minutes and as soon as my homescreen came up, bam! voicemail icon appears. I told my Sprint rep that I can't remove it and he said something that struck me as odd. He said the NS4G has a visual voicemail and I should be able to remove it with no problem. I searched everywhere on the phone and couldn't find it. He said he got the same phone, even bought it right after selling me and my wife the phones. I emailed back and haven't heard from him since so...
I really don't want to put a ROM on this phone, probably because I have been putting it off since but other than putting a ROM on my phone, is there a solution to finally get that VM icon off?
Oh, to add, I have had my hearing friend call my voicemail for me, but he said that the automated response was something like, "This is no longer in service, the number you are trying to dial does not exist" or something like that, but he was NOT able to access my voicemail at all.
Sorry if this has been resolved elsewhere, but I had searched everywhere on this forum as well as all over the Internet as you can tell, it took me since May 8th to finally give up and post this on Xda, but why? You all are awesome!
I'm having this problem too ever since we got my wife the mytouch 4g slide. The CSR told me that I needed a new sim card. We put it in my NS and there is the icon.
I'm currently trying to put it back on T-Mobile voicemail service and calling my line from my work cell. It went to my GVoice so far so I guess I need to leave it for longer.
Pyro,
Since you are on Sprint I may have a solution. I also have this happen once in a while. After spending much time on the phone with Sprint here is their solution. Go to a land line phone and call your cell. Let it go to voice mail, give it a couple of minutes. Now on your cell go to your voice mail. You should have the message you left yourself. Listen to it all the way through and only press "7" to delete the message after the system prompts you to. After deleting the message hang up. The voice mail notification should disappear. This is a known Sprint problem, according to Sprint. If this doesn't work, take your phone to a Sprint repair center.
Good luck.
I just re-read your post. If your problem is the same as mine, you may have to have a hearing friend do this. I am not sure what Sprint may have installed on your phone to make it more usable for you.

TC-200 china gsm/gps kid/phone/tracker ?

hi
I got this thing called TC-200, which is basically a product of some mom-pop cell phone development house with no support of any kind...
http://www.umibuy.com/tc-200-mini-phone-children-s-positioning-association-found-device.html
https://www.google.com/?q=tc-200+mini+phone
These are the only operating instructions!!!!
Operation:
Boot:
Inserted SIM card will auto boot, no need any operation.
Firstly, you must set emergency contact.
*Key 1: send SMS”HM1” via a mobile phone for setting emergency contact No.1.
*Key 2: Send SMS “HM2” via another mobile phone for setting emergency contact No.2
TC-200 will reply a SMS: Received your command call pick up Press any key(except hang up key) to pick up an incoming call. Call hang up press hang up key to hang up calling.
Make a call
For calling emergency contacts No.1 or No.2, press speed dial key 1 or key 2.
SOS function
Press SOS key, the SOS mode will be triggered, TC-100 will send SMS”HELP” and call 2 emergency contacts by turn.
Quiet care function
When you want to know your children or elders without disturbing them, just send “JY” to TC-200. After confirmation SMS received, you can call TC-200 and device will pick up incoming call automatically, the sound will be transmitted via TC-200 smoothly.
Under this station, send GSM1 start voice control, when sound around, the product will call your mobile. Send GDM2 stop voice control.
Return to normal mode
Send “MT”, the function will successfully back to ordinary conversation after received the confirmation message.
Low battery alarm
When battery is less than 100%, TC-100 will send a SMS of low battery warning to emergency-contact No.1.
Also you can send “GSM3” inquire electric quantity.
Note:
*Pull out SIM card will loss all emergency contact information.
*The new machines need to be recharged 2-3 hours before first use. Please use our distribute charger to protect TC-200
* Standby time: 45-60 hours
* Talking time: 1-1.5 hours
Network
GSM 900MHZ/DCS 1800MHz
GSM 850MHZ/DCS1900MHz
Click to expand...
Click to collapse
Has anyone tinkered/used this device... any users from china who have tried using this.. any info would be greatly appreciated.
I have tried to use this with a tmobile-USA sim, the phone chimes as soon as you insert the sim card apparently stating that it is working or so, but none of the operating instructions work...
Let me know..
hi
Anyone...
Anyways, for the guys in US who do get to this post from a search engine, please note that I am thoroughly dis-satisfied with my purchase. PLEASE DO NOT BUY THIS DEVICE until we know how to use it. The instructions above don't work and there is no way to debug the device...
As I get time I will open the device and post whatever I find somewhere on this forum. From the looks this is a very good device to drop in the bag/pocket of your 3-10 year old for emergency...
[if any one has the contact information of the manufacturer of the device from China, let us know)
ghatothkach said:
hi
Anyone...
Anyways, for the guys in US who do get to this post from a search engine, please note that I am thoroughly dis-satisfied with my purchase. PLEASE DO NOT BUY THIS DEVICE until we know how to use it. The instructions above don't work and there is no way to debug the device...
As I get time I will open the device and post whatever I find somewhere on this forum. From the looks this is a very good device to drop in the bag/pocket of your 3-10 year old for emergency...
[if any one has the contact information of the manufacturer of the device from China, let us know)
Click to expand...
Click to collapse
Mine works fine. But you need to disable PIN check on the SIM card for it to work. I found that quite obvious as there are no way to enter a PIN on the tc-200.
Only major disappointment is that it does not have a GPS, as listed where I bought it from. It only uses GSM bases to give a localization. Will probably still use it. Really small, but I would really like to have a similar device with GPS.

some phone callers are always reaching disconnected message to my phone

I am looking for some information regarding a problem I am experiencing with my phone, I have 3 questions regarding it. I have stated them at the end of this lengthy post.
My phone is zte grand x2 model z850 and android build is 5.1, carrier is pcmobile in Canada.
The problem is that my android phone seems to work OK and receives calls correctly, but my doctor office, hospial booking office, and phones belonging to my workplace receive a tone followed by some type of reaching a disconnected number. My phone calling log shows no record of calls being received to phone.
The troubleshooting steps are sent email to pcmobile and received response to do a battery reset, pull out battery and sim card for at least one minute and reinstall. If it doesn't work call their customer support and get put through to tech support.
That did not work. Call to the tech support says that all 0:00 second calls end in response to some type of code (mentioned a specific code but I forget) and that it means my phone is responsible. She said android phones allow for rejecting calls based on various categories like toll free originating and such. And that the phones calls not getting through likely belong to a category I have blocked. She mentions just goto phone menu, settings, and something like call block, call reject and I will most likely find something there. If that doesn't work to do a backup and factory reset. To do that she says I need to call zte for help as she isn't allowed to help with it.
My zte phone interface only shows call barring settings with a few things like all incoming or incoming roaming, outgoing or outgoing roaming and that is it.
However it is possible that I came across via a web search a USSD code to ban telemarketers and used it. I just don't no what code it was or even if I did such a thing.
Anyway I called back their customer service to maybe get further help and had specific phone numbers and times of calls that were rejected by disconnected number messages from my workplace. To see if the problem could be isolated at my phone as a reason or maybe in the network somewhere. And was also wanting to know how I can unset the call reject if I have no interface to do it or undo it. Maybe even get confirmation that the noted calls are actually making it to my phone or getting dropped in the network. The new customer support first asked if it was a ported number and since it was, he checked with someone to see if it was a problem. The porting people said all calls were routed correctly through to my phone, but the customer support guy said there was no way to verify if my specific noted calls were included.
He mentions their tech support did not help with actual phone troubles, but he suggested I get another sim card and phone and use them in varios combinations with my phone and sim to get the working/ not working situations and isolate the problem. This I have not done yet as it seems like a lot of expense and jumping through hoops trying to fix a problem that seems like it should be able to be verified in a phone setting log somehow. He refused to put me through to tech support when I said I wanted him to anyway.
My emails with zte have them requesting I do a backup and factory reset, if that doesn't work then try a new sim card, if that doesn't work then book my phone for a repair with them.
So my question number 1 is:
Is there a USSD code that allows me to see settings or logs of such a call reject being used. I have tried *35**# which is supposed to show "incoming call barring" and it responds "Call barring Service has been disabled." My phone user interface doesn't provide for this as best as I can tell.
My question number 2 is:
What is the USSD code that I might have used to try and reject telemarketers which might issue tones that might indicate a disconnected number. I'm thinking this is the most likely reason for my troubles. I have been unsuccessful google searching for what I may have done. I find info on various USSD codes at this forum and elsewhere. But I'm not finding anything specific to help. I thought the *35**# would have helped but it doesn't. It is very possible I did do something like this with a USSD code which is causing my trouble.
.
Part 2 of this question is what would be the USSD codes to see the status or to unset such a thing.
My question number 3:
If there is no way to set status or see the status of call barring and rejecting logs or settings of the phone. If I do a phone reset, how is it possible that it could be the sim card instead. Does the sim card actually store call rejecting and barring settings as well.
Part of troubleshooting this involves me contacting third parties such as work, doctor, or hospital and asking them to try and call me and if not successful contact me someway else and tell me it was unsuccessful. I really doubt any of them want to do this for me more than once or twice. So I'm trying to gather info and limit my number of attempts. It would be real useful to be able to look up logs or settings somehow.
Would anyone know if the effect of *77 being used is that the caller experiences reaching a disconnected number. Or what do they usually experience.
In web searching possible codes I may have used, I came across the *77 code to reject anonymous callers. The *87 would be to unreject such a setting. Is there a method to check the current setting of either on or off somehow.
I am unable to test the specific phones getting the message of reaching a disconnected number. I will however have better access to one of the phones in three weeks time to see if *87 fixes my troubles.

Server unavailable when making calls

Hi I'm having no luck dealing with net 10, and I'm hoping I can get some assistance from you fellas here at xda . About a week ago my phone stopped making calls, when I try to dial out it says server unavailable. I can make texts when I send them it says sending forever but the text still goes through. I can receive texts , cannot receive calls and my internet works perfect. Net 10 is thoroughly convinced that I have a defective phone and after they have provisioned it 10 times nothing has changed . They had me factory reet, then after that failed has informed me I have a faulty device. So I bought another one and what do you know see problem .
Besides the fact that these people I don't think know anything about what they are talking about I am going nuts.
Here's what I have tried and some info I think may help
I have turned off volte and enhanced calling . Nothing happens .
My phone is the tcl lx
Net 10 Verizon sim
In phone info everything is right but voice network type says unknown
I have never seen this before but in shortcut maker I had 6 separate operator plugins activities. After whiping phone 2 remain the first just crashed second pops up a box saying switching to lte for better voice quility
Thanks I can provide any info if it will help

Categories

Resources