Hello all
I've had the z5 now for 2 years and repeatedly find that USB's stop working after a while, to get them to work i often find I have to bend them whilst they're connected to the phone. This is really frustrating as I need to keep buying replacements. Has anyone else experienced this or something similar? It isn't the case that I'm being overly rough with them either, they'll just stop working.
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Hi, everyone.
I searched for this and didn't find anything, but it's a little hard to know what to search for.
I use WunderRadio to listen to Internet radio. A few weeks ago, the Video Out (TV Out) screen started popping up at random times, usually when I was tapping something on the menu or on the screen. When it did, it was almost impossible to close and it really messed up my listening.
Some days it wasn't too bad. Sometimes, when it got really frustrating, a soft reset would stop it temporarily (or at least slow it down). When it was at its worst, though, nothing helped, and it was impossible to listen to WunderRadio.
It wasn't only in WunderRadio that this would happen--it would pop up occasionally in other applications, as well. But it was the most frustrating by far in WunderRadio.
I recently did a hard reset, so I only had a few applications installed. I first assumed that this was being caused by WunderRadio, so I uninstalled it. I still kept seeing that Video Out screen.
I selectively uninstalled applications and thought a couple of times that I had identified a program that was causing the problem. However, it kept coming back, seemingly regardless of what was installed or uninstalled.
A few days ago, this stopped happening. I haven't seen the Video Out screen a single time. I don't know if it has fixed itself (I doubt it) or whether it will suddenly reappear.
At this point, it seems like this could be due to faulty software, firmware, or hardware.
In July, I had a similar thing going on. I don't know if it was related to this or if this is just a coincidence. The phone all of sudden decided that it wanted to redial the last number called--over and over again! I would think I had it stopped, put the phone in my pocket, and get a call from a contact asking if I had called them. No, I hadn't, but my phone had!
As with the Video Out problem, sometimes a soft reset would help. Often, however, I ended up just having to turn the phone off for a few hours, then cross my fingers and try again.
With both of these problem, I was hesitant to send the phone in for warranty repair, because they were both so unpredictable that the repair shop would probably be unable to make either of these symptoms appear. My fears have since been borne out by the fact that both problems seem to have been solved--at least semi-permanently.
On the other hand, either or both of these problems could come back at any time!
Can anyone tell me what's going on here and what I can do about it?
Thanks in advance!
Are you using a wired headset? Maybe the pins are a little off and acting like the tvout cable USB pins and that's triggering it.
You should try to think if there is any correlation between a wire headset and this activity.
Also, do you actually use TV-out? You can just disable it entirely by a registry tweak so it won't be able to popup if that helps.
If you need anything further feel free to PM me since it's unlikely I'll find this post again
Good point! Yes, I am using a wired headset--most often when I'm listening to WunderRadio--which would explain why it happens most often when I'm listening.
I switched from headphones to earphones the other day, and that could very well be the reason it's no longer happening.
It's either the headphones or your USB port that's bad. But since you've said the problem has went away with new headphones, I'd say it's those. But it's a guaranteed hardware issue, although not necessarily the phone.
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
jjjacksonjjj said:
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
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hehe does your keyboard repeat too quick? Settings - Personal - Buttons and reduce the repeat rates on 'up/down control'...on and stop eating so much candy while playing with your phone
Well I have been a owner of a LG Nexus 5 for the past (almost) 2 years now, in fact I am coming to the end of my contract very soon and will be able to either goto another company or get a new phone.
Anyways, sometime ago I experienced a problem with my microphone and external speakers not working, or at at least some of the time... After a bit of research online I found out my problem was related to a connection inside the phone that connected the bottom assembly to the main board at the top of the phone. It required me to remove the back panel and a few screws to remove the plastic cover, but the poster suggested putting some tape on top of that connection to hold it down more firmly to the socket it connected too. So I did this. I put some black tap (electrical tape cut to fit.) on top and then assembled the phone again. Viola, It worked!
Well, a short time after I decided that I wanted to update my phone from stock kitkat (4.4.4). Always been curious about custom ROMs and gave Cyanogenmod a try. Not only that I got bold and tried the nightly releases of the new marshmellow update. After some time I started experiencing things not working, like the camera, and a lot of freezing, hang ups and random reboots (not so much the reboots as the constant freezing). Often I couldn't get anything on the screen or the phone to respond from a locked state and when I did, often the phone would lag so much, that doing anything would take a long time and proved to be impossible.
I started thinking it was the nightly releases as the source of my problem and just kind of shrugged it off and figured "they will eventually fix the problem". I kept this thinking for quite some time. But it occurred too me one day that something else was causing the issue I was facing for the simple fact that the lag started showing up in the recovery mode (also custom) and a lot of times would continue to show up after I rebooted my phone. Hence, would rule out any 'software' issues I was facing.
I began to think that my problem was hardware. Maybe it was just time for a new phone. But still months away from the end of my contract, this meant I would have to pay off the 'problematic' phone first before getting a new one. I really didn't like that idea. So while looking into this problem, in a last ditch effort, I opened my phone again. Dunno why but I also decided to get rid of the tap on the connection I tried to fix before... I popped off the connection there and had a look at it. It didn't seem damaged in any way nor did the socket. Strange as it was I put that connect back in the socket and put the cover plate back on making sure not to torque the screws and assembled everything back up....
Now the mic and ext speakers work just fine and the phone is working like I just opened the box and took it out for the first time. And I have not once seen any problems... I understand what's happening here... still just wanted to share that for it was definitely weird or what?
https://drive.google.com/open?id=0B0pUNVcVRCJ7MThMc0NHLUNkSEU
Sorry about the link, only way I can upload an image.
Just so there is no confusion... an image of the effected area, inside the phone. The arrow points to the connector and more importantly the area of the connector that seems damaged. If I press lightly where the arrow is pointing on this image, the assemable at the bottom (speaker/mic) will work, indicating a loose connection. Although after visual inspection, I cannot see any damage to connector or the socket. I suppose the only way to really "fix" the issue is to order a new part. As stated previously, already tried tape on the socket to help hold it down, but that seem to cause just as many issues with the phone performance. Any other suggestions?
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
Does anyone else have issues with there ext. speaker and mic not working?
An update on the phone;
back to square one. My ext speaker and mic will not work. And that socket has something to do with the LCD connection on the screen as it will black out if just the right area on the back of the phone is pressed. Only way to revive the phone is to long-press the power button for a reboot. Then will come up fine but speaker and mic still do not work.
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
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Wow, that sounds pretty low level tactics of LG... just shameful really, but not hard to believe these days...
Quite honestly, I am just going to replace the phone. Think I got a pretty good run out of it and think its pretty well time for an upgrade. Anyway, for the reason I got the phone, it wont matter the speaker and mic don't work. Just going to use it for development and it will be a good test device.
Oh an this post is related to this thread so I thought I would link it for it may help someone else facing similar problems....
https://forum.cyanogenmod.org/topic/125227-nightly-cm13-releases-make-my-nexus-5-very-slow/
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
audit13 said:
I'm not sure that LG had anything to do with the low-quality replacement parts.
If I were you, look for a n5 with a smashed screen that is suitable for parts.
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Good idea, except the iphone is the most popular phone around here ... find it pretty hard to find one, been looking. But thanks.
I have seen quite a few busted n5 phones in Toronto. I have managed to get working phones with a smashed screen for as little as $30 which is rare for Toronto. Average I pay is $40 to $50. For this price, I either use the phone for parts in several phones or I get third part screen from Aliexpress for around $40 CAD.
I just want to update this as well...
I am fairly certain (now thinking about causes) its not really a design flaw, but more so because I frequently sat on my phone when it was in my back pocket...
audit13 said:
When ordering a replacement part, you need to be careful because there was another XDA member replaced the same part with a cheap 3rd party solution and the phone would not charge until he replaced it with an oem part.
http://forum.xda-developers.com/google-nexus-5/help/to-buy-usb-charging-port-flex-cable-t3314357
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Click to collapse
It was not me but I had that same experience. Replaced with a cheap oem and it didn't charge after that.
I found out why. The charger usb socket was not connected to anything ! Unbelievable! It lacked the black plastic backing for that part of the cable to connect to.
I have 2 Galaxy Note 4 phones. Love em. They are both running the same configuration, Android 6.0.1. I have an MHL adapter that I have used on may devices for quite a while and it works great. However, it only works on one of my Note 4 phones. I am totally baffled. I spent a couple hours reviewing the settings on both phones to see if something was different. I even upgraded it to 6.0.1/Marshmellow and when that didn't work I did a factory reset. I have read every troubleshooting guide and nothing seems to work. I guess what I am looking for is someone who understand what I should be looking for....
Clearly its not the adapter since it does work on the one Note 4.
It seems to me this is likely a hardware problem because of the fact that I did a factory reset, but honestly I can't really say. I don't think the lcd digitizer would affect it, but just in case I pulled it and installed the one from the working phone. No joy.
Anyone know if there are hardware differences between Note 4s made at different times? I don't know what else to try but if anyone has an ideas please offer it as this has me stumped.
Thank you
May be a silly question but I ask it because I see you made no mention of it but have you checked and compared the charging ports between the two and is there any missing pieces or bent port pins, debris, pocket lint or anything else that would affect the connection to the phone?
ticholas said:
May be a silly question but I ask it because I see you made no mention of it but have you checked and compared the charging ports between the two and is there any missing pieces or bent port pins, debris, pocket lint or anything else that would affect the connection to the phone?
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I don't think it is a silly question at all. For me, usually the problems I have the toughest time solving are often when I am looking for the complicated solution and forget the simple one starting at me. I just assumed the USB was ok because I can charge the phone and browse files. But obviously it has to be that. Really there is not much else it could be when I break it down. Now that I test it more closely the file transfer is not the best on this phone.
I guess I needed to hear that. Yeah so it seems quite obvious now. I just replaced the lcd digitizer so I may as well go ahead and replace the charging port while I have the phone apart since I can buy one for +/- $10.
Thank you for the input. This was an easy one after all. Well...let's hope. I will post again once I receive and install the part.
cbicker said:
I don't think it is a silly question at all. For me, usually the problems I have the toughest time solving are often when I am looking for the complicated solution and forget the simple one starting at me. I just assumed the USB was ok because I can charge the phone and browse files. But obviously it has to be that. Really there is not much else it could be when I break it down. Now that I test it more closely the file transfer is not the best on this phone.
I guess I needed to hear that. Yeah so it seems quite obvious now. I just replaced the lcd digitizer so I may as well go ahead and replace the charging port while I have the phone apart since I can buy one for +/- $10.
Thank you for the input. This was an easy one after all. Well...let's hope. I will post again once I receive and install the part.
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Update?
So I recently got the new Xiaomi Mi6. The phone is great and all but mine seems to have a bad problem. It tends to heat up a lot! And sometimes I think it gets to around 40°. Imagine holding that! Anybody else out there encountering the same problem?
It's only been around a month and it seems to have affected the battery? Not pretty sure yet but I'm just concerned that it could have.
It could be either my phone that specifically have this problem alone wherein I could just easily ask for a replacement or it must be something I have done. Asking to find out if there are others encountering the same problem that has the same unit?
I am having an incredibly frustrating issue and I am hoping someone may have some insight?
I have a Sennheiser Presence bluetooth headset. The headset worked very well for many months. Then, at a certain point, it just stopped being recognized or discoverable by my phone (Galaxy S7). I tried updating firmware, resetting the phone, wiping cache on phone, rebooting in safe mode, etc. Nothing worked.
The company sent me a replacement unit which started out working, and then after several weeks also stopped working. I have now gone through this 3 different times and each time its the same - works for several weeks then suddenly seems to stop. On the one hand, maybe its a hardware problem with the headset. On the other hand, I have read reviews on Amazon, googled, etc. and havent seen anyone else reporting this kind pf problem so I feel like maybe there is something going on specific to my device.
I cant figure out what else to check or do and I wonder if anyone has this experience or suggestions/ideas?
By the way, my other headset (Plantronics) doesnt have the problem - it is discoverable and can pair. It is just the Sennheiser.