Database Info

Urgent-please help-white screen dot

Hi guys,
I got my XL yesterday but I have just noticed a bright white small dot appears on my screen on black background but it is not visible in other colors
Is it a dead or stuck pixel ? Really needs help regarding that so I can check with the store to replace it if it is a defect

maxo3000 said:
Hi guys,
I got my XL yesterday but I have just noticed a bright white small dot appears on my screen on black background but it is not visible in other colors
Is it a dead or stuck pixel ? Really needs help regarding that so I can check with the store to replace it if it is a defect
Click to expand...
Click to collapse
Anybody here ?

maxo3000 said:
Anybody here ?
Click to expand...
Click to collapse
Try doing factory reset and check if it's going .
But I think it's a defect , So rush to Sony Service center soon and get the device "Replaced" .
If customer finds a defect in Sony mobiles within a week , then they have a policy to replace the device.

The "A" Factor said:
Try doing factory reset and check if it's going .
But I think it's a defect , So rush to Sony Service center soon and get the device "Replaced" .
If customer finds a defect in Sony mobiles within a week , then they have a policy to replace the device.
Click to expand...
Click to collapse
Thank you for your reply but I got it from a local shop.Do you think it can get worth or it may affect my phone ? I have read some posts saying that if it is not annoying you and you can live with it;then don't replace it.I am really afraid this option will be also hard as it was last piece available in the store and I believe it will be hard to replace it ?
PS: it is really so tiny white dot but I don't know if that means something wrong is there or just a small defect ?
and thanx again for your reply

maxo3000 said:
Thank you for your reply but I got it from a local shop.Do you think it can get worth or it may affect my phone ? I have read some posts saying that if it is not annoying you and you can live with it;then don't replace it.I am really afraid this option will be also hard as it was last piece available in the store and I believe it will be hard to replace it ?
PS: it is really so tiny white dot but I don't know if that means something wrong is there or just a small defect ?
and thanx again for your reply
Click to expand...
Click to collapse
have it replace, asap! that tiny white dot should not be included with the purchase of your unit.
a defect is a defect. if thats the last piece available. ask for a full refund. it could be the last piece because it has already been checked by someone and didn't get it.
btw, have you checked if the box is sealed and opened in front of you?
just my 2 cents.

dyamez said:
have it replace, asap! that tiny white dot should not be included with the purchase of your unit.
a defect is a defect. if thats the last piece available. ask for a full refund. it could be the last piece because it has already been checked by someone and didn't get it.
btw, have you checked if the box is sealed and opened in front of you?
just my 2 cents.
Click to expand...
Click to collapse
First of all-thanx for your reply but all I meant that I have checked many stores in my area and they don't have it
So the problem now that I don't want another phone nor a refund.Also I don't trust repair center as they may get it worse !
It really doesn't annoy me but the only question I am worried it can be worse or affect my phone in the future ?
and again-really thank you guys-your community always helpful for android noobs like me :good:

if its ok with you or it doesn't matter you, then its fine.
my point is, of course we bought it with our hard earned money. we deserve to have it defect free.
I believe, it comes with a warranty? if it does goes worst. then have it warrantied

dyamez said:
if its ok with you or it doesn't matter you, then its fine.
my point is, of course we bought it with our hard earned money. we deserve to have it defect free.
I believe, it comes with a warranty? if it does goes worst. then have it warrantied
Click to expand...
Click to collapse
Yes it is really hard earned money but the point I am worried about if it can get worse through the warranty and is it dangerous or a sign of a bigger problem ? Waiting for you advice
PS: I love this phone and it is perfect for me - I don't even want to replace it with Galaxy S3 Mini which I believe is not as good as Xperia L

maxo3000 said:
Yes it is really hard earned money but the point I am worried about if it can get worse through the warranty and is it dangerous or a sign of a bigger problem ? Waiting for you advice
PS: I love this phone and it is perfect for me - I don't even want to replace it with Galaxy S3 Mini which I believe is not as good as Xperia L
Click to expand...
Click to collapse
I came from S3 mini before having this Xperia L. All I can say is, XL is way way better than my previous one.
Rest assured that your XL will do fine, if your ok with that little tiny white dot. Unless of course bigger problem arises. Then thats the time you bring it for warranty. Sony service center will take care of it.
Does the store have the 7 days replacement policy or a full refund? If yes, I'd rather bring it back and wait for a replacement or have it refunded. And buy with other stores. For you to have peace of mind with your beloved XL.
Good luck.

Looking for a LCD

Please if you have any faulty board, battery or any other problem not related to the screen, please contact me Im looking for a new screen, or if you know where can I find one please let me know, thanks.

janocool said:
Please if you have any faulty board, battery or any other problem not related to the screen, please contact me Im looking for a new screen, or if you know where can I find one please let me know, thanks.
Click to expand...
Click to collapse
tried to look for you, haven't found any, anywhere. Seems like the fact thats it's such an unpopular and fairly new product makes parts availability almost 0.

is it unpopular? i dont think so... I think its because lcd replacement is not very easy on a waterproff device...
Gesendet von meinem GT-N7100 mit Tapatalk

Euhh no. Difficulty of replacing a device's screen has nothing to do with availability. It's about sellers stocking up on sellable items, which the sw2 is not very sellable for replacement parts.
Sent from my SM-N900W8 using Tapatalk

polish_pat said:
Euhh no. Difficulty of replacing a device's screen has nothing to do with availability. It's about sellers stocking up on sellable items, which the sw2 is not very sellable for replacement parts.
Sent from my SM-N900W8 using Tapatalk
Click to expand...
Click to collapse
I have replaced displays in laptops and have seen screen replacements on phones and tablets, but I am wondering if a user screen replacement of the SmartWatch 2 would be something anyone would want to tackle due to the possibility it would not be water-resistant anymore. I have seen people complain about the entire watch body becoming loose and re-gluing that... but I'd worry about completely hosing the watch by messing with the screen.
Have you communicated with Sony about the cost (if any... eg, covered by warranty) of them repairing?

Nomad1600 said:
I have replaced displays in laptops and have seen screen replacements on phones and tablets, but I am wondering if a user screen replacement of the SmartWatch 2 would be something anyone would want to tackle due to the possibility it would not be water-resistant anymore. I have seen people complain about the entire watch body becoming loose and re-gluing that... but I'd worry about completely hosing the watch by messing with the screen.
Click to expand...
Click to collapse
Until a thorough guide comes out on how to properly disassemble the watch, it is a possibility of having to give up the IP57 features. And although i did not call Sony about any quotes, i'm pretty sure it would be at least between 100-150$.

S7 Camera internal Reflection Issue?

This weekend I noticed when aiming towards the sun I get some kind of artefact, as if there is some reflection inside the camera module... Also noticable when pointing towards a lantern post or even lamp (inside darker surroundings). Attached 2 examples...
Also shot a movie where you can see the effect moving around, from bottom center left clockwise... So it doesn't look like a damage to the lens right? Anyone know what this is, if it can be fixed? Guess it's a trip to the shop for me though :/
https://www.dropbox.com/s/ikgn5z4yhgvnvva/20160314_230438.mp4?dl=0

They're on to you, run!

dagrim1 said:
This weekend I noticed when aiming towards the sun I get some kind of artefact, as if there is some reflection inside the camera module... Also noticable when pointing towards a lantern post or even lamp (inside darker surroundings). Attached 2 examples...
Also shot a movie where you can see the effect moving around, from bottom center left clockwise... So it doesn't look like a damage to the lens right? Anyone know what this is, if it can be fixed? Guess it's a trip to the shop for me though :/
https://www.dropbox.com/s/ikgn5z4yhgvnvva/20160314_230438.mp4?dl=0
Click to expand...
Click to collapse
Last night I took some pix of the sunset and a couple images had the exact same reflection or whatever it is. I hope Samsung comes up with a fix for this.
Somehuman

Well that won't be fixed with any update, it looks like some kind of fault with the anti reflective coating or the glass covering the lens, take it back point out to them what the problem is get it replaced & test again if this is the case with all S7's in direct light then i'll skip this phone & stick with the S6 as mine has no such problems.

It actually seems that it also happens on my S6, but less extreme. Also on another site I learned that it is not weird behavior, but also that I'm not the only one... The question is mainly if it's an above average manifestation and whether I can live with it
Attached another example...

Does somebody know if there is a plastic protection sticker on the camera sensor and the heartrate/flashlight sensor? Samsung told me there is, but I don't see one. Somebody can clear this up

Pierre118 said:
Does somebody know if there is a plastic protection sticker on the camera sensor and the heartrate/flashlight sensor? Samsung told me there is, but I don't see one. Somebody can clear this up
Click to expand...
Click to collapse
There was on the S6s but not my or my wife's S7

Huh... I just tried this and ended up with a blue orb that moved with the screen. :/

Yeah. I have this problem too. What to do now? Go for a replacement(since it's within very few days of purchase)?

dbux said:
Yeah. I have this problem too. What to do now? Go for a replacement(since it's within very few days of purchase)?
Click to expand...
Click to collapse
My unit got replaced due to screen uniformity issue but I still got this effect when pointing in very bright light sources. In the other camera thread, gavinfabl said it's normal, he got it in his unit to.
http://forum.xda-developers.com/showpost.php?p=65922389&postcount=637

Jairus24 said:
My unit got replaced due to screen uniformity issue but I still got this effect when pointing in very bright light sources. In the other camera thread, gavinfabl said it's normal, he got it in his unit to.
http://forum.xda-developers.com/showpost.php?p=65922389&postcount=637
Click to expand...
Click to collapse
How did you explain the screen issue to them? Last time when I went for some similar issue they were silently talking that why the heck I'm seeing it as a big issue. In which day from the date of purchase you got yours replaced?
Sent from my SM-G930F using Tapatalk

dbux said:
How did you explain the screen issue to them? Last time when I went for some similar issue they were silently talking that why the heck I'm seeing it as a big issue. In which day from the date of purchase you got yours replaced?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
On the 4th day, I just simply showed them a pure white image so they can see pink tint on the lower part of the screen when the brightness is below 40%. They also extended my 7 days replacement with another 7 days replacement. By the way, I talked with my local telco and not directly to Samsung since I got my unit from my telco.

Jairus24 said:
On the 4th day, I just simply showed them a pure white image so they can see pink tint on the lower part of the screen when the brightness is below 40%. They also extended my 7 days replacement with another 7 days replacement. By the way, I talked with my local telco and not directly to Samsung since I got my unit from my telco.
Click to expand...
Click to collapse
Damn that's much better than the condition here. Instead of just extending the 7 days replacement period. Most dealers in Dubai will just tell us to review the new product at the moment we go for replacement and any problem raised after that day will be only considered under warranty. BTW Telco is a carrier?
Sent from my SM-G930F using Tapatalk

dbux said:
Damn that's much better than the condition here. Instead of just extending the 7 days replacement period. Most dealers in Dubai will just tell us to review the new product at the moment we go for replacement and any problem raised after that day will be only considered under warranty. BTW Telco is a carrier?
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
Yes, telco = carrier. Excuse me for the jargon I used, that's how we alternately call carriers in our country. What I meant in my previous post is "local carrier" hahaha

Jairus24 said:
Yes, telco = carrier. Excuse me for the jargon I used, that's how we alternately call carriers in our country. What I meant in my previous post is "local carrier" hahaha
Click to expand...
Click to collapse
You using S7 or S7E?
Sent from my LG-V500 using Tapatalk

dbux said:
You using S7 or S7E?
Sent from my LG-V500 using Tapatalk
Click to expand...
Click to collapse
I'm using the standard S7 (non-edge)

Jairus24 said:
I'm using the standard S7 (non-edge)
Click to expand...
Click to collapse
If using the Exynos version, how is the CPU temp. under load like gaming and browsing?
Sent from my LG-V500 using Tapatalk

dbux said:
If using the Exynos version, how is the CPU temp. under load like gaming and browsing?
Sent from my LG-V500 using Tapatalk
Click to expand...
Click to collapse
Normal, around 40 to 50 degrees Celsius depending on the load, it's somewhat warm but not uncomfortably warm thanks to the heat pipe and the efficiency of the Exynos under high thermal load.

Jairus24 said:
Normal, around 40 to 50 degrees Celsius depending on the load, it's somewhat warm but not uncomfortably warm thanks to the heat pipe and the efficiency of the Exynos under high thermal load.
Click to expand...
Click to collapse
How do you measure it? BTW What is your model number?
Sent from my LG-V500 using Tapatalk

dbux said:
How do you measure it? BTW What is your model number?
Sent from my LG-V500 using Tapatalk
Click to expand...
Click to collapse
I'm using CPU-z to check the temperature, my model is a Duos variant (SM-G930FD)

Touch screen not working properly

Everytime I unlocked my s2 its so frustrating screen types by his own. Even I'm pressing 0 it press 1 and other numbers. Sensitivity is so weird. Anyone also noticed?
Sent from my SM-N950U using Tapatalk

IMHO this could be waterdamage...
IMHO Hardware problem...
Maybe if luck... only connectors not proper connected...
But this sounds NOT like an Sowftware problem...
Best Regards

adfree said:
IMHO this could be waterdamage...
IMHO Hardware problem...
Maybe if luck... only connectors not proper connected...
But this sounds NOT like an Sowftware problem...
Best Regards
Click to expand...
Click to collapse
Idk but watch never get wet or something.
Sent from my SM-N950U using Tapatalk

Idk but watch never get wet or something
Click to expand...
Click to collapse
"Waterdamage" is only hint...
You can use Google or check this Forum what it mean...
I have no Crystal Ball... but IMHO this is Hardware malfunction/damage... or if more luck only Connectors dirty or bad connected...
This require further analyse... as IMHO not fixible via "Software update"...
Maybe drop down... maybe screen is cracked so Touch is half dead...
For SM-R732 I have Service Manual...
If you not want doing self Hardware check... then I suggest you:
Code:
Service Center
Sometimes Hardware simple is dead... :crying:
Sometimes it is repairable at home without spare parts...
Sometimes spare parts reqired and sometimes we have no luck...
:crying: :crying:
Which Gear S2 you have?
SM-R720 or SM-R732 or any other Model?
Best Regards
Edit 1.
Link to post where you can find Service Manual for SM-R732:
https://forum.xda-developers.com/ge...ar-gear-s2-t3295079/post72147860#post72147860
Check info about TSP...
8-3-8. TSP
Touch Screen does not work
Click to expand...
Click to collapse
Edit 2.
Example for """"Ghost input"""... if you search via Google for instance:
https://forum.xda-developers.com/galaxy-note-3/help/note-3-types-repeatedly-to-type-t2876394
3 possible things... Water damage, humidity, or hardware fault...
Click to expand...
Click to collapse
I have seen many cracked Glasses... broken Touchscreens, etc...
Sometimes crack or damage is not amazing visible... all parts are soooo tiny...
This is reason why Service Repair Guys use Microscope and other Tools to detect Hardware problems...

Dust inside the camera lense

After only 2 months using the OnePlus 6 as a daily driver, dust came inside the camera lense. You can clearly see those particles and I tried wiping it off with a wet cloth but it remain there, so I'm definetly sure it's inside. How could this happen? I always used my op6 careful it never dropped.
I also saw another user in the op forums, he's having the same issue. (https://forums.oneplus.com/threads/dust.867476/)
Anyone else? I will post some pics later.

Is your phpne A6000 or A6003? A6003 is known to have particle issue.

jeromejeremytay said:
Is your phpne A6000 or A6003? A6003 is known to have particle issue.
Click to expand...
Click to collapse
Really? I have an A6003 though

What is the difference between the models? How to deal with it when something like this happens?
Sent from my OnePlus 6 via Tapatalk.

contact oneplus
im sure they will be happy to fix if not replace.

memocatcher said:
Really? I have an A6003 though
Click to expand...
Click to collapse
From what i read in this forum, A6000 is assembled in China while A6003 is assembled in India. The assembly done in India for these batch of phones were facing particle issues. Correct me if I am wrong.

jeromejeremytay said:
Is your phpne A6000 or A6003? A6003 is known to have particle issue.
Click to expand...
Click to collapse
It's the other way round I think.

For those who wonder: https://drive.google.com/file/d/1SaUAVLTUDLW4U--BLdUd-IR8w9tttfrC/view?usp=drivesdk (it's the top camera lense)

I contacted OnePlus Support about this issue, and they will replace my device. It's quiet a shame that the Op6 is sich dust-prone.

hello, I also have this same issue after 15days of use ! oO
I never had this before with my OP1, 2 , 3 and 5T .....
It's the A6003
I buy the phone from a friend, in sealed box ....
I sent the issue to OnePlus, I hope he can make something
I already opened my old phones, but affraid to open this because of the back has glue to maintain them

xTremePower said:
hello, I also have this same issue after 15days of use ! oO
I never had this before with my OP1, 2 , 3 and 5T .....
It's the A6003
I buy the phone from a friend, in sealed box ....
I sent the issue to OnePlus, I hope he can make something
I already opened my old phones, but affraid to open this because of the back has glue to maintain them
Click to expand...
Click to collapse
Wow! That is alot! Fingers crossed! I really hope mine is sealed properly! Some said in the OP forum that it could be from the alert slider. I'm afraid to use it now lol

whizeguy said:
Wow! That is alot! Fingers crossed! I really hope mine is sealed properly! Some said in the OP forum that it could be from the alert slider. I'm afraid to use it now lol
Click to expand...
Click to collapse
yes it's a lot ......
but, by "chance" the upper camera is only the correction camera, I don't notice too many problems with pictures (for now) but I hope he will change this, the way I buy this phone was not important .... it's a construction error ....
imagine with water .... it's suposed to be waterproof .... but dust can go inside ...

Same issue on my main camera
Since 2 months i used this phone and i just noticed it last week. I dont know where to claim this issue as i bought imported set and warranty is not covered locally. ?

momantai09 said:
Since 2 months i used this phone and i just noticed it last week. I dont know where to claim this issue as i bought imported set and warranty is not covered locally. [emoji24]
Click to expand...
Click to collapse
Yes, I've got it as well after 2 months. It's causing a black spot in my photos and OP won't repair it under warranty so I'm screwed.

So guys, I'm about to get a OP 6, can you guys confirm that the A6000 or the A6003 have this problem?

Ethan140310 said:
So guys, I'm about to get a OP 6, can you guys confirm that the A6000 or the A6003 have this problem?
Click to expand...
Click to collapse
Both it seems, also it seems to be first batch of phones from what I've read so far. I'm on month 1 with my device, it came with 5.1.9 out the box, 0 dust yet. I don't use the slider above the power button, one theory was that dust get through from there.
Sucks not to nokt being able to use it tho, I was starting to like it... But since OnePlus don't think this is falling under warranty for some it just makes me not want to risk it.. P. S I always have a case on.

whizeguy said:
Both it seems, also it seems to be first batch of phones from what I've read so far. I'm on month 1 with my device, it came with 5.1.9 out the box, 0 dust yet. I don't use the slider above the power button, one theory was that dust get through from there.
Sucks not to nokt being able to use it tho, I was starting to like it... But since OnePlus don't think this is falling under warranty for some it just makes me not want to risk it.. P. S I always have a case on.
Click to expand...
Click to collapse
Just change from original case from the box to dbrand bumper case. Lets see either that dust will get through or not. As this bumper case cover every edge include that slider.

momantai09 said:
Just change from original case from the box to dbrand bumper case. Lets see either that dust will get through or not. As this bumper case cover every edge include that slider.
Click to expand...
Click to collapse
As far as I can see, there isn't one for the OP6.

Here's the dirt/dust in mine. 2 months old.....

Here's an image not blown up with it. I've tried everything to get rid of it but nothing works. I can remove with an airbrush app easily from photos but videos look horrible....