Database Info

Small white spot on screen?

Hey everyone, today I noticed a small white spot on my screen as I was using Google now. It doesn't just appear on light backgrounds, its always there, but more noticeable on light wallpapers.
I need to know if I would be covered by warranty and if they would replace it with this issue, or if there is a fix, that would be great. A picture is attached.
Thanks to anyone that can help and if you have questions just ask me.
Sent from my Nexus S using Tapatalk 4

My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.

theatomizer90 said:
My sister's tablet did that when she accidentally shut it in the car door (didnt break GTab 2 7) but it did leave a mark similar to that.
Click to expand...
Click to collapse
Would they replace it? I have ocd and this is making my very agitated when I use my tablet.
My brother says they won't even see it and then they'll laugh at me.
Sent from my Nexus S using Tapatalk 4

I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4

TechMitchell said:
I do have the warranty card that says its covered for 24 months, but I haven't filled it in, will this effect me? I got or in Argos for Christmas.
Sent from my Nexus S using Tapatalk 4
Click to expand...
Click to collapse
No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.

mr.fast said:
No, a lack of a filled in warranty card shouldn't affect anything. Take it to Argos or send it to Samsung for repair. They will not charge you providing you didn't cause it. I've heard good things about Samsung's support.
Click to expand...
Click to collapse
Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD

TechMitchell said:
Thanks, I definitely didn't casuse it as I have never droppednit and it has a screen protector and a zenus case on, great advice
Sent from my GT-N8010 using Tapatalk HD
Click to expand...
Click to collapse
No problem.
Did the issue get resolved?

mr.fast said:
No problem.
Did the issue get resolved?
Click to expand...
Click to collapse
I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD

TechMitchell said:
I haven't taken it back yet as my parents don't think it's a big issue. I'm being persistent though, maybe by the time the new generation is out they'll realise how irritating it is to someone with OCD.
Sent from my GT-N8000 using Tapatalk HD
Click to expand...
Click to collapse
If it was mine I'd struggle too.

Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.

Nikorasu said:
Not too sure if Samsung would fix it for you, it does seem minor. I would be affected too. I'm quite sure that whenever you turn the screen on, your eyes automatically goes to that spot.
Have you tried cleaning the screen? The spot could be there because it was rubbed too much. You can try zippo lighter fluid to clean it the whole screen. Avoid the non-glass areas though. Take it to Samsung if it doesn't work.
If Samsung refuses to fix it... I would try a screen protector.
Click to expand...
Click to collapse
You can move the "dot" around on the screen (different locations). On my watch it comes and goes. I think it may have something to do with the fitness app. It is certainly no defect on the screen.

[Q] Nexus 5 RAM & CPU causing LCD screen "burn"?

So, I've had my Nexus 5 since November 6th, and like most phones it gets warm when doing anything intensive. Now, I don't play very many games and really nothing too demanding. Perhaps the primary game I play which seems to warm my device up is the Simpsons Tapped Out game. All things aside, I never felt that my device got "too" warm. Battery temp never went above 100 F (37.7C) that I was able to determine, however there was most certainly a "spot" on the back located just below the camera and dead center of the device. This spot was mirrored onto the LCD area as well. Again, I never thought too much of it, however Friday night (November 16th) I noticed that when the screen was on, but showing a black or similarly dark background there was now a blue-ish circular / oval shape essentially "burned" into the screen. I don't know how else to describe it. This spot coincides directly with the location of the RAM / CPU combination on the internal board.
So, my question, has anyone else experienced distortion of their screen? Presently, while noticeable on dark screens, it's not overly damaging. However, I fear that continued normal use of the device may cause cumulative damage. I plan on contacting Google direct on Wednesday when I have some time due to work, but I'm also worried that due to the RAM / CPU placement, this may be a bigger issue than 1 unlucky phone. Perhaps improper heat shielding?
For the record, I am using the images from http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 to make my assumptions and conclusions
I appreciate any and all constructive comments!

My one got the same problem, just ordered replacement.

Maybe, the glue behind the glass had dried faster due to the higher temperature in that portion of the screen, causing a different light transmission just there, i think imho.
Sent from my Nexus 5 using xda app-developers app

omg.. what a disaster of phone. If this is true then ALL of the screens will get like that if the user makes some decent use of the phone to play or so.

RusherDude said:
omg.. what a disaster of phone. If this is true then ALL of the screens will get like that if the user makes some decent use of the phone to play or so.
Click to expand...
Click to collapse
First I've heard of it is right here and people have had plenty of time to get there phone's hot so I doubt it.

uh60james said:
First I've heard of it is right here and people have had plenty of time to get there phone's hot so I doubt it.
Click to expand...
Click to collapse
I highly doubt that there are different revisions of the glue behind the screen, so if one is bad, then all the nexus 5 until this was spotted will have it bad too..

RusherDude said:
I highly doubt that there are different revisions of the glue behind the screen, so if one is bad, then all the nexus 5 until this was spotted will have it bad too..
Click to expand...
Click to collapse
Let me go ahead and return mine now then before this inevitably happens.

uh60james said:
Let me go ahead and return mine now then before this inevitably happens.
Click to expand...
Click to collapse
Don't do that, if this starts happening to everyone, they WILL have to rma everyone's nexus 5 out there without asking.
This is by far the major problem of this phone. A true pain for google.

Been a busy day at work! Got my contact into Google as of now. Here's a pic for anyone curious

It seems definitely that the overheating of the cpu has modified the structure of the lower layer of the lcd panel and the backlight has a different effect in that part of the screen.

hug66 said:
My one got the same problem, just ordered replacement.
Click to expand...
Click to collapse
Mine looks exactly like yours! How did the replacement go/do? Are there any problems?

lc3necro said:
So, I've had my Nexus 5 since November 6th, and like most phones it gets warm when doing anything intensive. Now, I don't play very many games and really nothing too demanding. Perhaps the primary game I play which seems to warm my device up is the Simpsons Tapped Out game. All things aside, I never felt that my device got "too" warm. Battery temp never went above 100 F (37.7C) that I was able to determine, however there was most certainly a "spot" on the back located just below the camera and dead center of the device. This spot was mirrored onto the LCD area as well. Again, I never thought too much of it, however Friday night (November 16th) I noticed that when the screen was on, but showing a black or similarly dark background there was now a blue-ish circular / oval shape essentially "burned" into the screen. I don't know how else to describe it. This spot coincides directly with the location of the RAM / CPU combination on the internal board.
So, my question, has anyone else experienced distortion of their screen? Presently, while noticeable on dark screens, it's not overly damaging. However, I fear that continued normal use of the device may cause cumulative damage. I plan on contacting Google direct on Wednesday when I have some time due to work, but I'm also worried that due to the RAM / CPU placement, this may be a bigger issue than 1 unlucky phone. Perhaps improper heat shielding?
For the record, I am using the images from http://www.ifixit.com/Teardown/Nexus+5+Teardown/19016 to make my assumptions and conclusions
I appreciate any and all constructive comments!
Click to expand...
Click to collapse
Are you 100% stock? i played Dead trigger 2 and TR2 yesterday for like 3 hours non stop the back of the phone was pretty warm but not blazing hot i check my screen using the app called LCD tester and i see no spots like on your device
if your 100% stock google added thermal limiting to the CPU witch could have prevented this.

I don't think it's the glue. It's probably just a bad CPU. Not all nexus 5 are created equal. Mine barely gets warm from playing 3d intensive games while on the charger so I'd just RMA yours.
Sent from my Nexus 5 using xda app-developers app

GGWC808 said:
I don't think it's the glue. It's probably just a bad CPU. Not all nexus 5 are created equal. Mine barely gets warm from playing 3d intensive games while on the charger so I'd just RMA yours.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Like my device. Gets warm but not hot. If your 100% stock Google added thermal limiting I think it was due to this and not burning out the CPU
Sent from my Nexus 5 using Tapatalk

blue spot
Hello i just wanted to say that i also have this problem though i do not have the blue spot where the cpu and the ram are located but just above the icon bar. How is this possible? Does the battery also get that hot?

lc3necro said:
Been a busy day at work! Got my contact into Google as of now. Here's a pic for anyone curious
Click to expand...
Click to collapse
Mine has this too but slightly lower and to the left.. Did you ever get an answer/ replacement from Google??
Sent from my Nexus 5 using Tapatalk

To find out if it is screen burn, try standard screen burn reversal techniques. If it doesn't reverse at all, it's not burn

Bump, does anybody have an idea what this is? I'm considering an exchange b/c of this blue spot.. The spot seems to not be getting any bigger but it's still bugging me
Sent from my Nexus 5 using Tapatalk

I know this is a dinosaur post that Im digging up but I have a similar issue and couldnt find much info on it.
Basically my Nexus 5 took a really bad fall from someone elses hand and the screen was fine except for a bit of light bleed and colour distortion which went away in the next morning
Now if I use a 2A charger or if I play on it for too long, screen gets a pinkish hue and a spot like this appears and the phone goes a bit hot but it goes back to normal later
doesnt always appear under normal use or if I use a 1A charger
Is this an LCD problem, overheating issue of cpu, motherboard issue or display ribbon?

lc3necro said:
Been a busy day at work! Got my contact into Google as of now. Here's a pic for anyone curious
Click to expand...
Click to collapse
same thing happened to my Nexus 5 top right corner.. i Sold it and bought a new one. :good:

[Q] Nexus 5 horizontal lines on display.

I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.

dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.
Click to expand...
Click to collapse
Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.

bradellis51 said:
Thats just the LCD panel behind the glass. My HTC One had that, as well as my nexus 4.
Click to expand...
Click to collapse
So, are we supposed to live with that?
I just verified my friend's Nexus 4 and did not notice this issue.

well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.

bradellis51 said:
well its not a problem when the screen is on.. The only time you can notice it is if your looking at it in a certain angle in a certain light lol.
Click to expand...
Click to collapse
I see it all the time. It is clearly visible on white and light backgrounds.

I've got them too. You can see them very prominently in the orange part of the wallpaper. Sorry about the orientation/Quality. Taken with my Nexus 7. x)

Thank you for making this topic! I have the same issue and I was wondering if it's just me. I can see the horizontal lines without even looking at the screen up close. I haven't had a chance to compare it with anything else though... I'm sending in my device for RMA due to the power button, I can report back in about 10 days if the new device has the same issue (if you want).

Using the same wallpaper, I don't see these lines on my device. I would definitely send it back for a replacement.
Sent from my Nexus 5 using Tapatalk

Yeah I don't think that's normal. I don't have those lines either.
Sent from my Nexus 5 using xda app-developers app

I notice this as well. I never saw this with my previous phone (iphone 4s). Is this a defect?

Visible lines like that on the LCD is a defect.
Sent from my Nexus 5 using Tapatalk

Same issue for me.

No horizontal lines on display here (310K)

Yeah... I don't see like that on my nexus 5. I think your screen is defected.
Sent from my Nexus 5 using xda app-developers app

Definitely defective screen.

I only have this problem when i am viewing a video on facebook or in my snapchat.. besides that it doesnt happen or i dont see anything at all.

dcosmopolitan said:
I recently bought a Nexus 5 32 GB Black from Google Play Store India. I find an issue with the display. I can see horizontal lines on the display on looking closer to the screen. Anyone else facing similar issue? Just wanted to be sure that the issue is with my device only before requesting for RMA. It really can't be captured on a camera, but if anyone has seen it already, they should be able to know what I am talking about.
Click to expand...
Click to collapse
I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?
Sorry for my english.

Byclouds said:
I know this post is old, but I purchased a N5 a few days ago, and I found the same issue as you describe. It´s not like the image hakim1125 posted, is something more subtle, like grey horizontal lines all across the dislplay, right? In my case the lines are even visible at normal usage distance. So, is this supposed to be normal? Have you exchanged yours for a new one?
Sorry for my english.
Click to expand...
Click to collapse
Nope. It's not normal. It's RMA time!
- Sent from an IceCold Hammerhead!

vin4yak said:
Nope. It's not normal. It's RMA time!
- Sent from an IceCold Hammerhead!
Click to expand...
Click to collapse
I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.
I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)
Thanks for your help.

Byclouds said:
I would do RMA, the problem is I bought the device in the US, and I live in Argentina. So I guess I´ll have to live with it.
I made an image with photoshop that illustrates the issue some of us are talking about. (See image below)
Specially on white or light backgrounds...It is barely noticable when viewing the screen at normal distance (you have to look for it), but is visible with the phone at a closer distance (about 6 inches)
Thanks for your help.
Click to expand...
Click to collapse
Oh mann. That's terrible. I guess you will need to live with it. However, I would still recommend showing it to a LG service center. It could also be a faulty/loose cable and if that's the case, you need not cough up much money to fix it.

light leakage

Anyone have light leakage on the sides of the phone where the glass meets the frame?

I just saw the thread on this in the main Note 7 forum. I checked my Black Onyx Sprint Note 7 and saw no light leakage on any sides.

parmend said:
Anyone have light leakage on the sides of the phone where the glass meets the frame?
Click to expand...
Click to collapse
Yes, I have it. Checked the display models at Best Buy, and they had it too. I'm thinking it is either normal or at least not uncommon.

mhill1986 said:
Yes, I have it. Checked the display models at Best Buy, and they had it too. I'm thinking it is either normal or at least not uncommon.
Click to expand...
Click to collapse
No, it's not normal at all. I had this issue on mine 2 days after launch. Best Buy replaced mine without question.

rpenrod23 said:
No, it's not normal at all. I had this issue on mine 2 days after launch. Best Buy replaced mine without question.
Click to expand...
Click to collapse
Interesting. It doesn't bother me at all. Would there be any detrimental effects that you know of besides aesthetics? I don't want to exchange it just to get another model just like it. Like I said, I've seen three copies and all had the same light leakage.

mhill1986 said:
Interesting. It doesn't bother me at all. Would there be any detrimental effects that you know of besides aesthetics? I don't want to exchange it just to get another model just like it. Like I said, I've seen three copies and all had the same light leakage.
Click to expand...
Click to collapse
None that I'm aware but could be wrong. I am of the mind that as much as I paid for this phone, it should have no aesthetic issues, but that's just me.
Sent from my SM-N930P using XDA-Developers mobile app

Dang now there's a worldwide recall!!! I hope they swap out the gorilla glass 5 with 4 while there at it.
http://www.theverge.com/2016/9/1/12759912/samsung-galaxy-note-7-recall

parmend said:
Dang now there's a worldwide recall!!! I hope they swap out the gorilla glass 5 with 4 while there at it.
http://www.theverge.com/2016/9/1/12759912/samsung-galaxy-note-7-recall
Click to expand...
Click to collapse
I agree. 4 was better

Even if that is the case, I wouldn't count on them replacing the glass. They will put different batteries in the phones and ship them.

Blury note 20 ultra photos??

My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.

I'm blown away with the camera. I never really care, not really much of a picture taker, but a few I've taken so far are quite impressive.

Here's a night shot of my truck... awesome camera
Sent from my SM-N986U using Tapatalk

LeadDawg said:
Here's a night shot of my truck... awesome camera
Click to expand...
Click to collapse
Love the Tacoma. Such a perfect truck.

LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?

Mine are pretty good.
Sent from my SM-N986U using Tapatalk

Snowleopard1900 said:
I'm not getting pictures that sharp from my Note 20 Ultra.... maybe from my DSLR..... what are your settings?
Click to expand...
Click to collapse
Automatic night mode is all I used
Sent from my SM-N986U using Tapatalk

Man, this camera is impressive! This was with the 5x zoom. The water just looks amazing to me!

LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
Nice truck… cant go wrong with toyota. Here is mine and the picture im talking about. This was the 108mp picture. The top just seems blurh or washed out to me.

LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
Ha! Gotta love Americans and their truck obsession!
.

skillzo1 said:
My phone is 3 days old… im noticing blury pictures mostly in backround.* Some with dead on images.* Seems like its not focusing.* Took a picture of my truck amd sent it to my email where i first noticed it on the computer.* Was 108mp picture and the backround looked blury or washed out.* *I also tried my sisters fresh out the box note 20 ultra and same issue.*I was setting her phone up. S10 plus didnt have the issue of same photos.* Used sisterd old phone to compare. 1 picture.
Click to expand...
Click to collapse
I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.

I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better

LeadDawg said:
Here's a night shot of my truck... awesome cameraView attachment 5085189
Sent from my SM-N986U using Tapatalk
Click to expand...
Click to collapse
batsup606 said:
I am having the same issue as well. I have noticed that the camera blurs the back and even some parts that it is trying to focus on. I might just contact Samsung and see what is up, but you ain't alone here.
Click to expand...
Click to collapse
I thought it was just me or my phone. You can see the image i took of my sisters s10 plus with her gallery showing with my note 20 ultra. Its very badly blurred or washed out. So i took my sisters fresh out the box note 20 ultra which i was setting up for her and it had the same exact results. I made sure the camera settings was the same on both to compare pictures. Then i pulled up my gallery on my note 20 ultra… and took a picture with the s10 plus. It was a world of difference. There was no blury or washed out colors or words. I asked my girlfriend who also just got the note 20 ultra if she noticed anything blury with her phone and she replied yes and sent me a picyure she took of her daughter eating. The backround was very blury or again washed out with color. I confirmed issues with 3 people that i know personally that have the note 20 ultra.
I cantacted samsung thru Samaung Members chat. I got the typical replies that will all result in a hard reset. Im not trying to do that after i just took an entire day setting up my phone to yield the same results that im getting on 3 different phones. Im afraid unless many more people start seeing this ill have to get another note 20 ultra and fear itll be the same.
stewarta13wsb said:
I'm on my 6th Note (the 9 & 10+ are with family members for comparison) and I'm having blurry photo issues too, getting worried.
Also the battery life is nothing short of crap... hoping it's still learning.
Not happy so far.
In the last 2 months I've had an Oppo Find X2 Pro and then a Huawei P40 Pro + and the cameras on both were better
Click to expand...
Click to collapse
Ive been in the note and galaxy family since the s3. I am seeing little hiccuos here and there with the phone. My battety life has been pretty good tho. I see a almost like a glitch every now and then here and there. Cant explain it. Im sure that in time will be fixed with updates. The other thing that is driving me crazy is i use Single tap to swipe feature which allows you to answer the phone by tapping the answer button rather then swiping. But when i activate it… .it brings up a perminant accessories menu on your screen that floats on any screen your seeing. With my old s10 plus it did this to but you can comoletly remove the menu and hid it. On the note 20 ultra you cant. There is an option to hide it on the edge panel but it still gets in the way and i accidentally touch it and i see it on all my screens.

Fix from Samsung
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.

Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.

Hey I have the same issue. It blurs the surrounding focus. I also checked my s10 and did not have the same issue. Is anyone else experiencing this? Its weird bc this is supposed to be the best camera out there.

batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Click to expand...
Click to collapse
Im assuming your having the same issue?

batsup606 said:
I spoke with Samsung and they said I can file a warranty claim, free of charge, and some expert will take a look at the issue. You can take it locally or have it shipped out.
I will wait and see what fixes arise, if nothing shows up in a month then I will get it sent to Samsung.
Click to expand...
Click to collapse
PsiPhiDan said:
Aren't the backgrounds supposed to naturally blur a bit? I remember reviews talking about the "natural bokeh" effect.
Click to expand...
Click to collapse
I hope not..it ruins the picture in my opinion. But again even the picture i took with no backround is bad and blurry.

skillzo1 said:
Im assuming your having the same issue?
Click to expand...
Click to collapse
Yeah, I am having the same issue as well. I don't mind it that much right now since I do not take a lot of pictures or videos, but I do want it fixed soon.

The background blur is because of the sensor size.
If the thing you want to be in focus, is in focus, everything should be ok.