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I've looked up everything there is about dead pixels but can't seem to find anything in particular regarding what's wrong with one of the pixels on my Photon. I have a pixel on my Photon that cannot display the color red. It isn't stuck, and it can display every color of the rainbow BUT red. When I display a red-like color (orange, for example.) the color appears distorted on it. Whenever it tries to display solid red the pixel is completely black, and restarting my phone hasn't fixed the problem. I've cleaned my screen several times, but to no avail. I've read that when a pixel is dead it's solid black all the time, but this isn't the case. It most certainly isn't stuck, either. I've tested it many times over on 20 different wallpapers/images.
My OCD is keeping my up at night and I'm having nightmares about this forsaken pixel. There's no way I'm buying a new phone for $700+ (I'm on a 2-year contract with Sprint.) and I don't know who I can contact about it. (Sprint? Motorola?)
Anyone know what's wrong with it?
Or, even better, what I can do to fix it?
Not much you can do.
One pixel is made up of several subpixels, i.e. red, green, blue.
The red subpixel mostlikely failed.
Replace the screen or the phone.
Thanks for the info. I asked my father about this and he suggested that I just keepnthe phone, as Sprint will probably send me a problematic refurbished phone as a replacement, and it's just not worth it. But about replacing the screen, how would one go about doing that?
Sent from my MB855 using XDA App
Buy a new screen, open the phone, remove the old, install the new one...
What answer did you exspect?
If you don't know what you are doing, it might be worse afterwards.
Live with the dead pixel. Makes your phone unique ;-).
i saw a post whether it was here or a different website. someone posted about a yellowish tint. i never noticed it until my roommate got a phone after i did. after looking at his phone, his looked alittle whiter than mine and knew based on the post i may have gotten a yellowish defective screen.
i went on order support chat and explained to them that i ordered this phone at the end of october and that it appears defective. at first they were willing to replace it for me either by sending it to them and they send me another or pay a fee for an advanced exchange and they send me one first.
i explained i purchased this 2 weeks ago and it should still be covered. after which they gave me a code to get a new one without charge. so i ordered the phone and clearly saw a difference that i felt compelled to send to everyone here my results. please refer to the attachments to see the difference.
this could be the reason why battery life was 2 hours of screentime, but i havent had time to test the new ones battery till now
+1 my phone is having the yellow tint and i don't think here in India it is easy to get the phone replaced! i raised a compliant with FlipKart(the online retailer) and they have given me a 2 weeks ETA.
so what i did also install this screen balance app and improved my white balance and it feels better or I have kind of got used to the yellow tint.
when i put my iPhone 6 next to the my Moto X, i can see that Moto X has a yellow screen! wish it was better...
Good luck getting this replaced if you unlocked your bootloader, despite this is clearly unrelated to the bootloader unlocking!!
Honestly, I like to having yellow tint at someday. It giving my eyes easier to using device.
But having a defective device is like cancer affect lifespan. I'd replace defective devices.
There's so many phones out there with that yellow tint. I had to replace Four!!! MXPE s to get a normal white screen..
So yes, what I expect from my hypothesis was correct and my battery is much better
Sent from my XT1575 using Tapatalk
Thanks for this post. I ordered mine from Amazon on wed, got it on thurs and immediately noticed the yellow'ish whites on it. I couldn't get past it so contacted amazon and got an overnighted replacement. To my luck the new one did not have the yellowish screen issue, white is now white. But I've read a bunch of posts on this and they seem to be correct. It's not a defective panel so much as it is a wrong color calibration. I tested this by downloading a screen adjuster app (Screen Adjuster FREE) and adding more blue to the screen calibration and to my surprise the colors looked white again. However, I shouldn't have to use an app to accomplish that. It should be done correctly from the start.
For those who are rooted and running a cm based rom, this may help.
http://forum.xda-developers.com/showthread.php?p=63308718
Sent from my Moto XPE
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
evak2979 said:
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
Click to expand...
Click to collapse
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
EtherealRemnant said:
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
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Click to collapse
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
evak2979 said:
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
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Click to collapse
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
EtherealRemnant said:
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
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Click to collapse
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
evak2979 said:
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
Click to expand...
Click to collapse
Yeah out of all phones I've ever ordered, this one is by far my favorite. Ridiculous battery life, no lag, great screen, no gimmicks (edge sense is actually quite useful - I use it to launch my camera immediately when I'm out and about), excellent camera, doesn't overheat, crystal clear call quality, loud speaker set up... Only thing I don't like is News Republic chewing up my battery and not being able to disable it.
I haven't even rooted it yet. Every other phone I've rooted within a week, oftentimes the day I've received it. I ordered it May 16th from HTC on pre-order and got it on June 9th. No phone has ever been in my possession that long without being modded somehow, even if it was just changing the launcher.
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
x_d_n said:
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
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Click to collapse
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
Click to expand...
Click to collapse
I'm very OCD regarding LCD screen and the phone itself. The phone is perfect except for the light bleeding, a stuck pixel and some sound static in earphone. Otherwise the phone is perfect like the camera, sound, battery life and performance.
As I bought the phone from Hong Kong its a pain in the... To return it. So with a 10% discount off that seller gave me I learned to enjoy and love the phone.
My HTC One X, M8x, 10 U11 and the S8+ all suffered from flaws being the S8+ the worst (random restarting and pinkish screen tone) so I'm not a lucky person about phones.
@evak2979 i sent you a message but basically it's about accepting defeat when it comes to small flaws, unfortunately there's not more to it. Although of course, if your phone has serious build issues that no one else has it should go back to HTC.
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
KejPi said:
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
Click to expand...
Click to collapse
Like I told my new pal on PM, I got the S8+ new for a very good price (539, UK).
If that sinks, I'll bite the bullet and return to HTC. It's funny because I don't mind scuffs, or scratches, or what. I just want a normal okay screen. I remember being happy with Note 4, with S5, With M8, With M9.
Then this new fashion started with every display being the dumbs
And the S8+ arrived with dust under the glass.
I've fought for a long time with my OCD to accept that AMOLEDs will never have consistent whites (though my one plus 3t is perfect, the one phone I've kept over the months). As of late with the S8 it's also been, full red edges, dead pixels, dust specs.
Let's try the U11 again. If it just has light bleed and no dead pixels I'll keep it...
I don't have light bleed.
I use edge to launch my calendar.
Sound through the earphones is shockingly good!
It looks dated in any other color but blue or red.
Those bezels? Ug.
The screen is beautiful and they've coated with oleophilics that feel INCREDIBLE.
The camera is excellent.
It's a very VERY good phone.
I have it on mine, but It's hardly even noticeable... Definitely not a game-changer for me. It's not enough for me to return it for a new one.
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
Click to expand...
Click to collapse
evak2979 said:
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Click to expand...
Click to collapse
Jadraker said:
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
Click to expand...
Click to collapse
Of course...Here. Same on all three, just in different positions.
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
evak2979 said:
Of course...Here. Same on all three, just in different positions.
Click to expand...
Click to collapse
Jadraker said:
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
Click to expand...
Click to collapse
Nah mine is dead dead.
I am considering a 4th U11. At this point, I don't even care about the light bleed. But 3/3 with dead pixels, it can't just be bad luck. That's the thing. I mean this is very bad QC. None of the reviewers are mentioning things like this. Or the issues with the S8 screen.
I think at this point someone needs to step up and say : ok guys, these are the GOOD things about the phone. But there is also
S8 (red tints, even after patch. Bad smudges on grey. Dust particles under panel)
U11 (Dead pixels. Light bleed at bottom of the screen).
In the end, the only trustworthy review is XDA forums and its users.
I ordered the G7 from T-Mobile pretty much as soon as I could. I received it 2 days later. From the second I turned on the screen, I could clearly see a huge spot of LCD bleed to the right of the charging port. It was only really visible on white/off-white backgrounds, but it was plain as day and unacceptable for a $750 device.
I called T-Mobile within a day to try and swap it out. Long story short, it would involve sending it back, waiting for them to confirm, then sending me a replacement. I didn't want to deal with any of that, so I just returned it. Fun fact: The original tech on the phone wanted me to run a diagnostic and reboot the phone to troubleshoot (LOL!).
Anyway, I went to a local T-Mobile store and found another display model with the EXACT SAME LIGHT BLEED ISSUE and in the same spot. I pointed it out to the rep and he was surprised. So, what I originally thought was bad luck may, in fact, be a more widespread issue. That, or I just happened to find the only two LG G7 devices with this particular issue.
We all know that LCD panels have light bleed issues of varying amounts (the one notable exception being iPhones). But this was still disappointing, especially on new screen tech from LG. I just want people to be informed before buying. I loved the phone otherwise, although the taller, thinner form factor was a little odd. I prefer the V30's form factor.
Attached are photos of my unit. You can clearly see the blinding white spot shining up like a spotlight from the bottom. If you're buying this phone, good luck. I did see a Pink unit at T-Mobile without this issue. Both units that had it were Silver, for what it's worth.
yea, my wife had this issue in the same spot on her red edition. i easily found others online with the same issue in the same spot.
LG has quality control issues. the screen on the v30 was so bad that i ended up returning it.
my g7 has no such issues and i have been pleasantly surprised with my experience on it thus far.
if you can get a good, unaffected model you will probably be happy with it.
Unfortunate that many people are experiencing this. My 2 phones that arrived seem flawless to me so far.
What do you guys think?
There's already a post on this
---------- Post added at 07:16 PM ---------- Previous post was at 07:15 PM ----------
https://forum.xda-developers.com/lg-g7-thinq/help/backlight-bleed-t3798502
mammothjojo88 said:
What do you guys think?
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Click to collapse
You definitely have it in the same spot, though to a lesser degree than I had. It's your call, but I think that's unacceptable given the price. Since it only really rears its ugly head on white backgrounds, some people may find they can live with it.
please remove
Lol. Man I didn't even notice that issue. But I can see the same bleeding in the exact same area. I'm on JOD so I might just keep it since I'll jump to the note 9 in 3 or 4 months.
Sent from my LM-G710 using Tapatalk
I ordered two via the BOGO sale, both Rose color and the screens are flawless
Major backlight bleed through the LCD screen right out of the box. Apparently its a common issue. Went back to Sprint to swap it only to find that the would have been replacement had the same issue. Opened up two more new G7s with the manager only to find the same problem. LG fell through on this one. Id suggest looking elsewhere as of now. Unless you dont mind the visual nuisance
I picked up a Verizon G7 from Best Buy 2 days ago and I have no screen issues. My is performing just fine with no light bleed.
Got mine in store from Tmo. Have had no issues with mine so far. Try not to read too much into this. Samsung has had screen issues with about every model they've released since the S6.
Verizon edition here and it's perfect. We've sold probably 50 out of my Verizon store also and not a single issue
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
Flawless here also, T Mobile version.
hungryfortech said:
How do we test our screen for bleed?
I used this test page http://www.lightbleedtest.com/ at 100% brightness in a pitch black bathroom. Is this the proper way?
Click to expand...
Click to collapse
In the case of the G7, a white background seems to bring the bleed out the most. Open a white image or the settings menu and check the bottom edge. It appears to occur in the same place on all G7 units that have it.
US 710ULM and no issues with the display, color or bleed. Purchased Black from Bestbuy.
its one of the nicest LCD displays ive seen. Brightness and colors are fantastic.
Sent from my LM-G710 using Tapatalk
No bleed here either.
no bleed here all good
Got mine from B&H yesterday. No light bleed at all.
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
No issues here. Haven't read all the threads, but if it were a common fault i think it would be reported here (and noticable). Just bad luck with a dodgy screen... maybe.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
OnePlus 11 might not be a better choice. I had one for just over a month when suddenly an entire row of pixels just went bright white for no reason (see attached). Guess any manufacturer can deliver a bad screen every once in a while.
congrats on the long life of the nexus 6p bro.
I gave mine up when they offered the pixel xl as a free replacement....the pixel xl sucked