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Mic not working during call

I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.

Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked

EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.

Did you informed oneplus already?

EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /

neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards

neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)

OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now

Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.

OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.

Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!

As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.

I am also thinking to return the phone because of this issue.

Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated

Has anyone found any solutions for this problem yet?

Yes, I sold the phone!

:laugh:

L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.

same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.

So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...

RE: Speakers not working

RE: Speakers not working
Hello, my 1+ was working fine yesterday. I charged up my home to 100% when sleeping, when I woke to watch a XDA video on Youtube. There were no sounds coming from the speakers.
I called my phone, the ringer didn't sound off but I was able to hear what the other end of saying. I put on headphones and it worked.
I tried resetting Synapse, rebooting, power off. I made sure the volumes were on. Nothing worked.
Yesterday I installed Facebook app and Messenger, before I slept.

Update:
Oh it works now.
I used Clean master app. And rebooted phone.
I would like to know if that didn't work, what would be an appropriate step to take?
Thank you in advance.

It didn't work again after I went back and changed the Synapse settimgs. These settings has always worked before. I don't know why it doesn't now. I tried the method above and it doesn't work still.
Update:
I cleared the Synapse data and rebooted. It works now.
This step didn't work before as mentioned above, but it worked now.
How come?

Dont use the Sound Control Lock in sound section....i was having same problem and took that setting back off

Speaker not working
hi everyone,
I appear to have the same problem. My speakers aren't working but my earphones and bluetooth speakers are.
the comments above didn't fix anything.
any ideas?

I have the same issue. No external speaker sound. Playing youtube or video clips. just wondering if other people has resolve this? thx

I appear to have the same issue. It appears the phone 'thinks' my earbuds are plugged in while they're not. That results in the speaker not working when I tried to play sound over the speakers and the earpiece not working when I try to call people. I have to put the phone manually on speaker while calling or use earbuds. I am not sure, but I think the problem might be related to the google play app. Rebooting does not work, neither the new version of google play that got isssued today solves the problem.
I could probably try installing soundabout or such app, but that's a bandaid and not a real solution, so I wait for now for a real solution.
edit: Installing Soundabout does not make a difference.

Doncock said:
I appear to have the same issue. It appears the phone 'thinks' my earbuds are plugged in while they're not. That results in the speaker not working when I tried to play sound over the speakers and the earpiece not working when I try to call people. I have to put the phone manually on speaker while calling or use earbuds. I am not sure, but I think the problem might be related to the google play app. Rebooting does not work, neither the new version of google play that got isssued today solves the problem.
I could probably try installing soundabout or such app, but that's a bandaid and not a real solution, so I wait for now for a real solution.
edit: Installing Soundabout does not make a difference.
Click to expand...
Click to collapse
i've got the similar issue.
i suspect the MiKey for the culprit or after flashing oxygen modem

Same trouble here..
Hi! I have the same trouble since yesterday, I have tried wiping all, reset as factory settings, changing roms (from cm12 nightlies to colorOs), reinstalling audio fx and trying with viper4android.. I Don't Know what else to try.. Did you find a solution?? Thanks!

speaker issue solved
I had the same issue. The speaker didn't respond except for alarms & ringtones.
There is an issue with the 3.5mm jack.
Try the putting headfone in & out couple of times.
The speaker will turn on.

skyhonor said:
Update:
Oh it works now.
I used Clean master app. And rebooted phone.
I would like to know if that didn't work, what would be an appropriate step to take?
Thank you in advance.
Click to expand...
Click to collapse
Thanks this worked for me

Yeah, I'm having these issues as well. I moved my motherboard to another OPO and it seems like the speaker I/O just doesn't work anymore. I can try these solutions, but I'm pretty sure that wiping the entire system and installing different firmwares (ROMs) would fix the issue. I'm quite vexed, to be honest.

My right speaker stopped working after taking my phone from the service center. I gave my phone to change display! My phone speaker is just dead

Speakers mic not working OnePlus X
Hii guys,
I have a sudden peculiar problem.
The left speaker as well as the mic and earpiece speaker are not working.
When I make or receive a call, the dialer crashes.*A terrible state when the phone problem affects basic functions like making calls (basic purpose of a mobile phone).
I have tried factory reset as well, But no magic!
Any immediate help is more than appreciated!!
Thanks

I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.

jeppoo1 said:
I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.
Click to expand...
Click to collapse
Lol,kidding,right?

Mr.Ak said:
Lol,kidding,right?
Click to expand...
Click to collapse
Well, I can see why you think I'm kidding because I myself didn't want to trust the OnePlus clerk but I'm not kidding at all.
I was amazed too, it actually worked that way: I installed the program, cleaned, rebooted and the speaker was working again.
So maybe it was a software issue after all.
At least people can try this solution because it is so much simpler than rooting your phone / installing Bootloader etc.

Clean Master Works for Me
jeppoo1 said:
I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.
Click to expand...
Click to collapse
Surprising this works for me after multiple reboots and cache cleaning from recovery mode.
More specific information on how I go about with cache cleaning:
In Clean Master:
1. Clean junk files. Grant permission for cleaning more junk files when asked.
2. Continue to "Advanced Cleaning" and remove Phone Junk.
Optional (Found this works when camera or Media-related apps began FC-ing, along with speaker not working):
In ES File Explorer:
1. Go to APP
2. Switch from "User Apps" to "System Apps"
3. Long press on "Media Storage", choose "Properties", choose "Storage", then choose "CLEAR DATA" and "CLEAR CACHE". (System-based phone ringtones and message ringtones will not work for a while until the phone automatically regenerates this info, you don't have to do anything, just wait for the phone to do it's job).
Reboot
1. Reboot and select reboot into recovery.
2. Select "Advanced Wipe", then select "Wipe Cache".
3. Reboot System.
Repeat the above 2-3 times if the first attempt doesn't fix the issue. Usually more phone junk is discovered after second reboot.
Hope this helps!

xt 1541 audio issue

Hi, i recently update android to 6.0. After update audio works just fine, but then someday i decided to turn off whatsapp notifications. From then I was unable to hear audio in the phone: video, phonecalls, etc. Audio still works when using speaker in phonecalls for example, but not in videos or other apps, even in phone calls only works speaker. Another stuff: I received a phone call via whatsapp, i had the bt connected to the car stereo, since then i can't hear BT audio anymore!
I erase all apps settings, wipe cache, wipe data, restarted phone without any apps, but the problem still there.
I don't want to send my phone to the hospital!!!! :crying:need some help! thanxs in advance.

If you got some time, flash the stock firmware images(found on this forums) it will wipe your data though so make sure to make a backup

HelpMeruth said:
If you got some time, flash the stock firmware images(found on this forums) it will wipe your data though so make sure to make a backup
Click to expand...
Click to collapse
Thanks for your answer, wich is the best way to flash the stock firmware in your opinion? I will do it this way http://forum.xda-developers.com/2015-moto-g/general/guide-fastboot-flashing-factory-t3187750
with this roms http://forum.xda-developers.com/2015-moto-g/general/index-moto-g-factory-firmware-images-t3169639
i need to know if i can flash the europe retail instead of spain retail

HelpMeruth said:
If you got some time, flash the stock firmware images(found on this forums) it will wipe your data though so make sure to make a backup
Click to expand...
Click to collapse
I just flashed a new 6.0.1 rom XT1541_OSPREY_RETEU_6.0.1_MPI24.107-55_cid7 just fine. Before flashing i made full wipe, but audio still not working: ex.: notifications and speaker in phonecalls works, but not the earphone or audio in videos (not even in speaker). Any idea? thanks, hope i made myself clear.

Weird.. you tested it without any app installed other than the system apps?

HelpMeruth said:
Weird.. you tested it without any app installed other than the system apps?
Click to expand...
Click to collapse
when i just restar the phone after installing new rom y made a phonecall, but the earphone was dead, only speaker. Audio in videos is dead in any platform: yt,fb,web.
Any idea? thanx!

Sorry I can't help you, it doesn't seem like a hardware issue so maybe it can still be fixed

Sometimes I have audio issues, like the speaker get dead, and only have audio in headphones (calls, ringer, multimedia). But I slap the phone in my hands a couple of times and the audio returns. It seems to be a hardware problem in my case.

No audio after flashing up to 8.0.0 Oreo NOS

Hi there,
X-posting with my devices forums for more specific help;
I am trying to get NitrogenOS (found here: https://forum.xda-developers.com/redmi-note-3/development/rom-nitrogen-os-11-01-2017-t3536211 ) to be my daily driver.
Whenever I flash this ROM, I am unable to hear anything on calls, exclusively using the bundled Phone app. EVERYTHING else works. Skype calls, LINE calls, hell, even alternative dialer calls work. But when making calls using my data / the bundled phone app (google dialer), I have no audio, and the caller cannot hear me.
What I've tried before posting: Clear cache and dalvik. Dirty flash the rom again. Clean flash the ROM again. Still no audio.
If I start a phone call in Google Dialer using my headset I can hear fine. If I then tap 'speaker' or disconnect my headset, my phone crashes and resets.
Is there a very obvious resolution I'm missing? Like a build.prop tweak I need to make or a radio to flash? I love the ROM but not having calls renders it almost unusable

Audio stuttering/crackling

Hi!
I just got my mi5s+ which I love.
But I have a strange issue, whether I'm running a stock MIUI ROM or a AOSP/LOS ROM (Oreo):
When I'm playing any audio, I have some weird stutters/crackling randomly.
It happens both on speaker and bluetooth headphones. It happens on Apple Music/Spotify/Local media. Sometimes it even happens with notifications.
I noticed that it gets worse when I'm downloading a file in my phone or when I'm running a heavy/poorly optimized app like snapchat. I was thinking it maybe it was a bad
I haven't installed any audio mod. Tried various firmware. Kernel settings are on stock. I've tried factory reset, wiping cache
Do you have the same issue? Is there any fix? When I've done some researches I've noticed it's a common problem on xiaomi devices and I haven't found any good fix...
It's such a shame a device that powerful can't play audio properly...

I've personally only had audio stuttering if I have too much running at once. but at that point, the whole phone feels clunky.
and when I say too much, I mean to the point where the phone is hardly usable - everything is delayed.
I also mostly use google play OR the built in MIUI music app. I do have Viper4Android installed, so it could be cleaning up the crackling.