RE: Speakers not working - ONE Q&A, Help & Troubleshooting

RE: Speakers not working
Hello, my 1+ was working fine yesterday. I charged up my home to 100% when sleeping, when I woke to watch a XDA video on Youtube. There were no sounds coming from the speakers.
I called my phone, the ringer didn't sound off but I was able to hear what the other end of saying. I put on headphones and it worked.
I tried resetting Synapse, rebooting, power off. I made sure the volumes were on. Nothing worked.
Yesterday I installed Facebook app and Messenger, before I slept.

Update:
Oh it works now.
I used Clean master app. And rebooted phone.
I would like to know if that didn't work, what would be an appropriate step to take?
Thank you in advance.

It didn't work again after I went back and changed the Synapse settimgs. These settings has always worked before. I don't know why it doesn't now. I tried the method above and it doesn't work still.
Update:
I cleared the Synapse data and rebooted. It works now.
This step didn't work before as mentioned above, but it worked now.
How come?

Dont use the Sound Control Lock in sound section....i was having same problem and took that setting back off

Speaker not working
hi everyone,
I appear to have the same problem. My speakers aren't working but my earphones and bluetooth speakers are.
the comments above didn't fix anything.
any ideas?

I have the same issue. No external speaker sound. Playing youtube or video clips. just wondering if other people has resolve this? thx

I appear to have the same issue. It appears the phone 'thinks' my earbuds are plugged in while they're not. That results in the speaker not working when I tried to play sound over the speakers and the earpiece not working when I try to call people. I have to put the phone manually on speaker while calling or use earbuds. I am not sure, but I think the problem might be related to the google play app. Rebooting does not work, neither the new version of google play that got isssued today solves the problem.
I could probably try installing soundabout or such app, but that's a bandaid and not a real solution, so I wait for now for a real solution.
edit: Installing Soundabout does not make a difference.

Doncock said:
I appear to have the same issue. It appears the phone 'thinks' my earbuds are plugged in while they're not. That results in the speaker not working when I tried to play sound over the speakers and the earpiece not working when I try to call people. I have to put the phone manually on speaker while calling or use earbuds. I am not sure, but I think the problem might be related to the google play app. Rebooting does not work, neither the new version of google play that got isssued today solves the problem.
I could probably try installing soundabout or such app, but that's a bandaid and not a real solution, so I wait for now for a real solution.
edit: Installing Soundabout does not make a difference.
Click to expand...
Click to collapse
i've got the similar issue.
i suspect the MiKey for the culprit or after flashing oxygen modem

Same trouble here..
Hi! I have the same trouble since yesterday, I have tried wiping all, reset as factory settings, changing roms (from cm12 nightlies to colorOs), reinstalling audio fx and trying with viper4android.. I Don't Know what else to try.. Did you find a solution?? Thanks!

speaker issue solved
I had the same issue. The speaker didn't respond except for alarms & ringtones.
There is an issue with the 3.5mm jack.
Try the putting headfone in & out couple of times.
The speaker will turn on.

skyhonor said:
Update:
Oh it works now.
I used Clean master app. And rebooted phone.
I would like to know if that didn't work, what would be an appropriate step to take?
Thank you in advance.
Click to expand...
Click to collapse
Thanks this worked for me

Yeah, I'm having these issues as well. I moved my motherboard to another OPO and it seems like the speaker I/O just doesn't work anymore. I can try these solutions, but I'm pretty sure that wiping the entire system and installing different firmwares (ROMs) would fix the issue. I'm quite vexed, to be honest.

My right speaker stopped working after taking my phone from the service center. I gave my phone to change display! My phone speaker is just dead

Speakers mic not working OnePlus X
Hii guys,
I have a sudden peculiar problem.
The left speaker as well as the mic and earpiece speaker are not working.
When I make or receive a call, the dialer crashes.*A terrible state when the phone problem affects basic functions like making calls (basic purpose of a mobile phone).
I have tried factory reset as well, But no magic!
Any immediate help is more than appreciated!!
Thanks

I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.

jeppoo1 said:
I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.
Click to expand...
Click to collapse
Lol,kidding,right?

Mr.Ak said:
Lol,kidding,right?
Click to expand...
Click to collapse
Well, I can see why you think I'm kidding because I myself didn't want to trust the OnePlus clerk but I'm not kidding at all.
I was amazed too, it actually worked that way: I installed the program, cleaned, rebooted and the speaker was working again.
So maybe it was a software issue after all.
At least people can try this solution because it is so much simpler than rooting your phone / installing Bootloader etc.

Clean Master Works for Me
jeppoo1 said:
I had the same problem: media audio (youtube/facebook-videos etc.) was not playing through the speaker, but when I plugged headphones in the sound worked perfectly. Notification sounds were playing normally even through the speaker.
I contacted OnePlus live online support and they suggested me to download the "Clean Master" app. I downloaded it, cleaned my phone using it, rebooted, and after that my speaker was working fine!
Maybe you could try this if you have a similar problem.
Click to expand...
Click to collapse
Surprising this works for me after multiple reboots and cache cleaning from recovery mode.
More specific information on how I go about with cache cleaning:
In Clean Master:
1. Clean junk files. Grant permission for cleaning more junk files when asked.
2. Continue to "Advanced Cleaning" and remove Phone Junk.
Optional (Found this works when camera or Media-related apps began FC-ing, along with speaker not working):
In ES File Explorer:
1. Go to APP
2. Switch from "User Apps" to "System Apps"
3. Long press on "Media Storage", choose "Properties", choose "Storage", then choose "CLEAR DATA" and "CLEAR CACHE". (System-based phone ringtones and message ringtones will not work for a while until the phone automatically regenerates this info, you don't have to do anything, just wait for the phone to do it's job).
Reboot
1. Reboot and select reboot into recovery.
2. Select "Advanced Wipe", then select "Wipe Cache".
3. Reboot System.
Repeat the above 2-3 times if the first attempt doesn't fix the issue. Usually more phone junk is discovered after second reboot.
Hope this helps!

Related

Mic not working during call

I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.
Did you informed oneplus already?
EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)
OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now
Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.
OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!
As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.
I am also thinking to return the phone because of this issue.
Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated
Has anyone found any solutions for this problem yet?
Yes, I sold the phone!
:laugh:
L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.
same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.
So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...

[UNRESOLVED] Microphone does not work

Hello,
I recently got a One+ plus phone.
Today, my phone's microphone all of a sudden did not work.
If I call someone they aren't able to hear me. But, if I use Speakerphone they CAN hear.
If I use an external headphone cable. They can hear!
Please help me quickly fix.
- Neo
Neo said:
Hello,
I recently got a One+ plus phone.
Today, my phone's microphone all of a sudden did not work.
If I call someone they aren't able to hear me. But, if I use Speakerphone they CAN hear.
If I use an external headphone cable. They can hear!
Please help me quickly fix.
- Neo
Click to expand...
Click to collapse
have you test it with an app (for example Elixir 2)?.
Regards!
pakordo said:
have you test it with an app (for example Elixir 2)?.
Regards!
Click to expand...
Click to collapse
I did and i'm getting 24DB or something. But it does not work when I make a call
2) Tried recording app. It just records nothing (it just plays some sound but not really my voice)
- R
Did you install something then mic stopped working?
Did you changed any settings then mic stopped working?
Do you try a hard reset?. (Backup data first).
Regards!
Saludos!
I don't have a oneplus one, but I have the same problem on my Nexus 4. And so do many others from googling. Sometimes it works and sometimes it doesn't now. I do have to turn on speakerphone when the mic doesn't work or use a bluetooth device. I bought a replacement mic and waiting for it to see if its a hardware problem since someone else was able to fix it by replacing it, while others don't. Try clearing the Google Search app and trying it. Some users were able to fix there's on the N4 by clearing the data or deleting that app. I noticed mine clearing it gets the mic back working, and I also noticed it messes with my bluetooth device. Playing music on the Music app or Youtube app it will pause, and I will keep pressing play but it'll pause it immediately unless I swipe up for google search and go back to the app and it'l play just fine.
pakordo said:
Do you try a hard reset?. (Backup data first).
Regards!
Saludos!
Click to expand...
Click to collapse
Yes. I did do a hard reset. Still the same issue.
Google now/ Recorder = does not work!
SPEAKERPHONE = MIc works!!
But, when I ran the "Color" rom, the recorder works! But not in CM11 or PA. (*Confused*)
gd6noob said:
Did you install something then mic stopped working?
Did you changed any settings then mic stopped working?
Click to expand...
Click to collapse
Nope. I did nothing!
I was on stock and this happened!
Please help guys!
I have exactly the same problem.
My friends can't understand me anymore when we are talking. They can hear me, but my voice sounds kind of "metallic"... like a robot..
Neo said:
Yes. I did do a hard reset. Still the same issue.
Google now/ Recorder = does not work!
SPEAKERPHONE = MIc works!!
But, when I ran the "Color" rom, the recorder works! But not in CM11 or PA. (*Confused*)
Nope. I did nothing!
I was on stock and this happened!
Please help guys!
Click to expand...
Click to collapse
Your main mic might be damaged. Try the mic mod from the OP in this thread and report back
http://forum.xda-developers.com/showthread.php?t=2967925
sent from my amazingly awesome OnePlus One with Stereo Mod
Don't forget to hit thanks!

Microphone not working correctly XPERIA Z5?

Hello everyone, two days ago, when trying to send a WhatsApp audio, I discovered that the person I sent the audio to could not hear it, and neither could I. I tried several times and I ended up calling that person. The other person could hear me just fine, so I thought it was WhatsApp error, still, I went into Settings > About Phone > Diagnostics > Test > Microphone. The microphone did not work, and it recorded kind a sound that was very similar to the one that TVs make when they can't connect to a channel, when you see the black and white flashing screen and you hear that annoying sound. I restarted it, tried sending a few audios to my sister and it worked fine. I tested it again and it worked. Today I sent another audio and again, the mic did not record anything, and when I played it, it sounded the same. Restarted it again, did the test five times, the first two it worked, and the other three it didn't. I'm pretty sure it's a software problem but I want to know if I can fix this anyway before the 7.0 release, in which I hope this will be fixed, along with the other problems I'm having with my Z5, like some headphones won't work and I have to use the app SoundAbout to force the sound to play through the heaphones and the flashlight problem, where it hides the icon that is used to toggle it in Quick Settings. I changed my iPhone 6 for the XPERIA Z5 since I was an Android user before and the iPhone just wasn't for me. I got the Z5 because I thought it was the best combination between pure stock android and good pre-installed Sony apps. I'm really having a hard time with this phone and I'm planning on going back to iPhone. I don't want to, but I will if I can't get these problems fixed.
Please help
Iv got the same problem on my z5 compact. Googling the issue has led me to believe it's a software issue. The problem is apparently solved by disabling Google voice feature from "any screen" but that option is already disabled for me.
Does anyone have a fix for this issue, please.

No audio through speakers, no phone calls audio at all

Hello guys.
My device is Nexus 6.
After a while when i had random reboots here and there, i decided to clean install the rom again, so i formated my sd card.
Later on i did the simple steps of installation, rom, gapps, root, kernel etc..
So everything is great right.. Yeah well after getting my google account's apps back from the cloud and some minor usage, i realized i have no calling audio whatsoever, even if i press speaker or use earpads, only sound i hear is the disconnecting beep when i press to disconnect.
Another weird thing, others can't hear me either.
So what i did is simply trying to clean install other ROMs with the same result..
As of now after like a full day of installing and clean flashing, i am on Ressurection Remix ROM, with ElementalX kernel, ive also tried an older version of the kernel.
At first i have installed all Gapps, then kernel, and then checked, it was all fine. (could call no problem, no sound issues)
I have installed DivineBeats, listened to some music with viper4android + Dolby+ all great..
So i had to make a call, and realized it does this thing again, no sound at all on calls unless i hang up and hear only the short hangup beep.
tried ofc rebooting and clearing cache/dalvik cache with no luck, i also realized i have NO SOUND at all throught speakers, wether its media, typing or anything, with earpads however i do hear media sounds just fine.
Please, i don't know what to do.. a phone without a calling option or sounds.. is just unusable..
Thanks ahead ://
Little update, flashed FrancoKernel r73 (latest).
I do have media and typing sounds..
NO phone calls audio whatsoever, doesn't matter if i use earpads, earspeaker or speakers, can't hear anything but the disconnecting beep.
Tried disabling apps, tried Safe Mode..
Still no audio when dialing...
What could possibly cause ONLY the dial to lose functionality?

Bluetooth audio streaming problems after Oreo Update

Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
When im paired up with the stereo in my work truck i noticed a pop every now and then.
stefilie said:
Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
Click to expand...
Click to collapse
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
ScottOverly said:
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
Click to expand...
Click to collapse
Try factory reset, it worked for me. Good luck!
Yes, I'm having the same issue with bluetooth connection and the same Blue Tiger Elite. Just got off the phone with Verizon tech person he is thinking my headset is old enough technology that it won't stay connected.
Steve Phillips

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