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Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
same problems
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
I was was wondering if you have found a solution to this already? My HTC one S shows the same problems since yesterday.
Which One S do you have? S3 or S4?
Still got warranty?
Verstuurd van mijn One S met Tapatalk
What do you mean with S3 or S4. I'm a noob!
This is what I found in the map software information:
Software number: 3.16.401.8
HTC: sense version: 4+
Android: 4.1.1
edit: Did a little search on Wikipedia
Processor and memory
One version of the One S uses a Qualcomm Snapdragon S4 MSM8260A SoC (system on chip),[3] which includes a 1.5 GHz dual-core Krait CPU and an Adreno 225 GPU, as well as an integrated HSPA+ modem, GPS/GLONASS module, Wi-Fi b/g/n radio, Bluetooth, and FM radio.[9] The One S also features a standard array of sensors, including an accelerometer, proximity sensor, and ambient light sensor. The phone provides 1 GB of RAM and 16 GB of built-in storage; however, the phone lacks a microSD slot for additional storage.
In certain markets, such as Taiwan,[10] India,[11] and some European (usually Eastern European) markets, the One S uses the older Snapdragon S3 MSM8260 SoC, with a 1.7 GHz dual-core Scorpion CPU and Adreno 220 GPU.[12] In some markets, both devices are available, notably the UK. The change is speculated to be caused by a shortage of Snapdragon S4 chips.[13] The two versions have slightly different packaging, the S4 is model Z520e/Z520m and states "Processor: Dual Core, 1.5GHz"/"CPu Speed 1.5 GHZ, dual core, whereas the S3 is model Z560e and states "Processor: Dual Core".
It says: 'Dual core'. So I guess it's the S3 then?
having the same sound problems
I'm having the same problems with HTC One. I can't hear the ringing when I'm calling someone, it just shows "dialing".
I can play music/video.
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
hey,
to keep this thread going:
i have / had the same problem. it started a few months ago and happened only occasionaly, recently it was basically all the time
there was no sound in- or output at all and all the apps that needed sound either crashed or gave an error
i was running some old aokp rom at the time, then tried fixing the problem by changing to some new version of cyanogenmod a few weeks ago but it didn't solve.
2 days ago i restored the stock htc rom with the RUU (ICS), the problem still remained. Then i upgraded to stock JB (4.1.1) and the problem hasn't appeared since.
of course the problem could reappear any time (as it only happened occasionally in the beginning)
let's assume the problem doesn't reappear again: anyone got an idea what caused this? i desperately want to switch to some custom rom again, stock is a pain in the ass :/
my phone: htc one s S4, unbranded EU version (htc_102 or something)
HBOOT-2.15.0000
RADIO-1.15.50.05.29
hope i could help and someone has some ideas
update:
i flashed cm 10.1.3 stable and used it for around 2 weeks without any (sound) problems.
since i had some trouble with force reboots when playing ingress i flashed carbonrom and one day later the sound problem reappeared.
back to cm now.
Same problems here
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
Hey, same Problem here...
..I had my old One S for 1,5 Years and this problems came up, so I sent it back and got a new one.
Only 4 days later the same problems came up again and i tried hard reset and many other things, recommended here, but nothing worked..
..has anybody an idea what it could be? There are a lot of people in a lot of different threads with nearly the same problems, but i can't find an answer that solves the problems...
PS: Sorry for my bad english
i've just had this delightful issue pop up over the past few days, too.
switched roms but the issue still remains.
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
DRUMROT said:
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
Click to expand...
Click to collapse
installed it and will run it for a few hours to see what it gets.
should i change any of the settings on it or just run it vanilla?
I just ran it out of the box. Stopped it and then filtered it to show errors by searching for E/. Found a bunch related to audio.
Sent from my One S using Tapatalk
i've decided for now i'm switching to magiorom as i've had a buttload of bootloops today on odyssey 3.21, so will monitor it tonight and see if there's anything to show.
for the short time i was running alogcat on odyssey, it didn't show much even though i was switch/using different apps, so that's why i was curious about if i should change anything.
anyway, i'll see how i get on and report back later
Just to keep this thread going I wanted to include some more things i've discovered while searching for a solution to this problem. I use a program called "error log dump" from the play store to view any system errors. The two most common ones I see are: "AudioPolicyManagerBase(261)" and "failed to enable the mixer controls for the speaker". The second one only appears after all sound is lost. Including any audio from phone calls even though it does connect the call.
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware. Whenever I lose all sound I start up the error logging program and hit "start log". Several times the log program started acting weird and not record anything but the sound immediately came back. In fact that is how i usually solve the problem now.
I'm running a rooted and S-OFF phone with the MaximusHD rom. This problem started when my phone was completely unmodified so i know it's not a problem with the ROM.
Does anyone have any idea's as to which service might by causing this? I've searched and tried disabling everything that has to do with the audio.
I tried the above workaround with SIM out and WiFi off reboot, and I've got sound back. As soon as I finish a call all sound goes and can't play video etc until I perform the reboot thing again. Might this suggest something to do with the radio knocking out the sound? I'm a bit of a noob with all this but that's the idea I'm getting.
For the record I'm s-on, and this issue has been present for a few days now, on multiple roms (the issue remained on all 3 roms but is worse on magiorom).
Isastudios said:
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware.
Click to expand...
Click to collapse
This is why I was curious to see the errors you guys were getting.
I've tried various ROMs (4.2-4.4), kernels (3.0 and 3.4 based), and firmwares (2.15, 2.16, and 1.13) and still experience a loss of sound. Although I will say that lately it seems to be less frequent (Liquid Smooth 2.4, 3.0 based Bubba Vn5 kernel, hboot 1.13).
So I'm inclined to think it could be more hardware related for me at least. Turning my volume up and down repeatedly seems to fix it... usually.
Sent from my One S using Tapatalk
So after using that work around for a bit, it seems notifications work fine, but anything that plays for more than about 10s kills audio again, but not permanently like phone calls.
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
E: this all seemed to start for me when my phone was left uncharged for 3 days
twist3d0n3 said:
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
Click to expand...
Click to collapse
I ran it and called myself from another phone, watched the log, and then used the vol keys (which make that beep when adjusting sound) and watched the log. Saw the errors that way.
Yours appears to be slightly different than my issue anyways, but for what it's worth - I switched to ViperOneS (the last ROM I remember using that didn't have these issues) and my audio never dropped once.
Giving it a try now man, cheers for the heads up
hi all,
i've posted in another thread about this issue but i feel it may be slightly different. i get this issue on every rom i've tried, in which there will be a pop sound then audio will cut out, but come back on its own after between a few minutes or an hour (give or take). a restart of the device fixes it instantly also. this happens using headphones and earpiece/speaker, depending on what i'm doing (music, games, calls respectively). i suspect it's a hardware issue considering it happens seemingly randomly (after about 30 seconds to a minute of plants vs zombies 2, anywhere between 5 seconds and 20 minutes using headphones, but only once during a phone call).
any ideas? or is my device buggered?
cheers.
so after faffing around trying out different scenarios, i've come to the conclusion that it's either having wifi/3g/both enabled that seems to cause these audio drop outs. went for a walk earlier with headphones in but still had wifi/3g enabled, audio dropped out, so unplugged headphones, disabled wifi and 3g then plugged heads back in; no audio drop out for the entirety of my journey (about 45 mins).
any ideas??
twist3d0n3 said:
so after faffing around trying out different scenarios, i've come to the conclusion that it's either having wifi/3g/both enabled that seems to cause these audio drop outs. went for a walk earlier with headphones in but still had wifi/3g enabled, audio dropped out, so unplugged headphones, disabled wifi and 3g then plugged heads back in; no audio drop out for the entirety of my journey (about 45 mins).
any ideas??
Click to expand...
Click to collapse
I have had similar issues. It happens when I use a non stock kernel. If I use stock, or elementalx with vanilla voltages and no over clocking, I don't get the audio drop outs. Do you use the stock kernel?
I did find the problem was less severe when running magio rom, but it was still present. Over the past few months I've been using aosp roms mainly and didn't have an issue until maybe 3 weeks into using odyssey 3.21, that's when I switched to magio. As the problem lessened, I switched to odyssey rc (most recent) and it's back to being bad. As I mentioned, if I disable wifi / 3g I can listen to music no problem, but if I'm on a bus I want to be able to use data as well as music!
I'm going to run an ruu and reflash, see if that sorts it
Just in case anyone else gets this issue, i have a work around (at least i haven't experienced any dropouts whatsoever with audio since doing this).
disable wifi & 3g before plugging headphones in
plug in headphones
turn back on which ever you're going to need (or both)
no dropouts
Sound Drop Easy Fix!!
I believe I have discovered a fix for the problem we are having with the audio. I used your headphone fix and it worked beautifully but I decided that I didn't want to carry around my headphones every where I went. I then discovered the SoundAbout app in the play store. I downloaded the app and used the widget from the app for the easiest fix. I put the SoundAbout widget on my home screen and when I needed WiFi or Data I simply toggled the SoundAbout widget on, waited about 10-15 secs and enabled WiFi, waited and then I toggled the SoundAbout widget off. Once I was done with WiFi or data I toggled the SoundAbout widget back on, waited, disabled WiFi, waited and then toggled the widget off again. Doing this prevented the sound drops and I have been using my phone normally ever since.
I found that the sound would go out if you were on WiFi and you received a call so in the SoundAbout application I changed "SoundAbout Service" to ON - Foreground and "Phone call audio" to Wired Headphones and that seems to solve that issue. If you have any other issues or work arounds let me know.
i'm not getting any issues with calls now since i've started using this practice. as long as when i'm out i disable wifi i don't get any issues. the main problem for me was that i always listen to music when on a journey, but now as long as i disable wifi then start music, then put wifi on again it's fine. phone calls don't get glitched when i do this (even after stopping music playing and receiving a phone call).
hopefully at least others will find this thread useful
Hopefully so! I decided to go back to stock now audio is working 100%... I'm content for now at least
derrioned said:
Hopefully so! I decided to go back to stock now audio is working 100%... I'm content for now at least
Click to expand...
Click to collapse
aye, gonna do the same this weekend then re-root. been putting it off for weeks now lol
Guys, this issue has been pestering for a month now and I seem to have not found a fix for this yet. I first started to notice the problem with my phone when I was unable to attend the calls, the screen will usually get stuck or i will not be able to swipe up the green button during the call. Even if sometimes I manage to i will be able to hear the other person speak but I wont be able to speak to them. So sometimes once I restart the phone it will seem to work fine for an indefinite period of time and again it starts.
Then things started getting very bad, sometimes during normal device usage, the screen just turns to a monochrome black and white screen ( just as you see when there was no signal on older television sets). And when I switch to the bootloader screen, when I power the device on, I get a very thin green line for an instant on the screen and then the booting sequence starts.
I have made a lot of factory resets and stock image flashing, and by far I noticed one considerably situation, the times when the sound functions fine, the booting sequence where the 4 google dots animation appears and when there is no sound, the booting sequence gets stuck on Google and made by Google screen.
Other observations are during abnormal device behavior, no function related to sound will properly. To elaborate it, Google assistant wont work, videos cannot be played and even the system sounds wont be heard. I am open to suggestions here. Please let me know what can be done to test the phone out. FYI I know there is a problem with the Pixel microphone, but I am not convinced that its the exact problem. Please correct me if I am wrong. Thank you.
Sounds like a hardware defect. RMA if possible.
Sent from my Pixel using XDA Labs
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
That's the only way I suppose!...did you get the phone directly from the Google store?...are they accepting phones bought from a retailer?...since I am in Singapore now...Google support is next to nothing here...try contacting them but it's of no use...only when I get to India I will be able to go forward with the replacement!.....but the thing is .... yesterday...I updated the phone to Oreo and the audio stopped working completely....and after repeated switching between safe and normal mode....the speakers are working now...but the microphone is still busted.
This happened to me, I was given a replacement phone from EE UK
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
MK1207 said:
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
Click to expand...
Click to collapse
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
ndiri said:
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
Click to expand...
Click to collapse
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
MK1207 said:
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
Click to expand...
Click to collapse
well, its been almost an hour the phone wont turn sound back on.
Keep switching it to and out of safe mode...at some point ideally at least the speakers must start lest the microphone. Tried contacting Google about it and no response at all...mine started acting weird only for the past month...I suppose from the Aug months patch update....tried reverting it back to previous stock versions...but I suppose the damage is permanently done
When I contacted google, they told me to send it back to Canada and let someone there give it to google.. which won't happen in my case , my phone also started acting like this after Oreo beta . Now I will restart the phone whenever it happens to get it back working :/
The only reason I am still sticking to this phone is coz of it's camera. Planning to get back to India around December to get this fixed. Support for pixel in Singapore now is next to nothing since it wasn't launched here. I had no problem at all with the Nexus line up but this is kind of a disappointment.
Alaadragonfire said:
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
Click to expand...
Click to collapse
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
MK1207 said:
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
Click to expand...
Click to collapse
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
Alaadragonfire said:
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
Click to expand...
Click to collapse
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
MK1207 said:
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
Click to expand...
Click to collapse
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
Alaadragonfire said:
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
Click to expand...
Click to collapse
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
MK1207 said:
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
Click to expand...
Click to collapse
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Alaadragonfire said:
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Click to expand...
Click to collapse
Planning to do just that....I may have better luck with a custom kernel...will post an update once I have flashed it.
I had been on the 8.0 beta for a while. Then got 8.0.
Though just 2 days ago, my mic was starting to have issues. Then yesterday, only my speaker phone would work.
Now I can't get any audio/mic except though Bluetooth (I've got a portable speaker with a mic, and Bluetooth on my car.
Contacted Google support. Will be getting a replacement on their warranty.
They didn't tell me this, but I did some searching, and apparently many of the pixels (mostly from the first 3 months of production) had an issue with the soldering of the audio codec. though usage, little bumps here and there, that soldering can get loose. Which explains why my audio and mic were spotty, and within an hour yesterday morning, all aspects of it stopped working.
So, it's a hardware issue.
So I've recently updated to the current oreo Beta on my MHA-L29 and I'm facing issues with the Bluetooth audio codec selection. Regardless of what device I connect, Android always switches to the lowest possible settings aka 44. 1kHz streaming and 16bit sample after stopping/starting audio (its enough for a song to end and a new one to start to reset those) now visually the settings don't actually change at all as long as a Bluetooth device is connected, so even if I change to 96kHz the option displays 44.1kHz, however the change in sound quality is definitely noticeable since 44.1kHz has atrocious artifacts on any higher note.
Now my question would be if this is beta related, a general oreo bug or If anyone actually has an idea on how to fix this issue.
Build number: 8.0.0.361(C432)
Bumping this since I still haven't found a fix and maybe someone else has the same issue.
Having the same issue on a Mate 10 Pro, seems to be an Android 8 related problem.
Same issue here.. but bluetooth does work well
Having the same issue, do you think they will fix it?
Updated to .363 today and unfortunately the issue still persists, i am actually starting to get worried now that it will take quite a while for this to be fixxed, if it is adressed at all.
I'm having this issue as well and this is absolutely atrocious.
Ever since I upgraded to android 8 my bluetooth audio sounds like crap. There is very noticable overall hissing and lots of cracking (most noticeably on drums in music).
I also tried digging in the developer options but nothing will stick, this is the first and last time I ever bought a Huawei product.
Arthurvben said:
I'm having this issue as well and this is absolutely atrocious.
Ever since I upgraded to android 8 my bluetooth audio sounds like crap. There is very noticable overall hissing and lots of cracking (most noticeably on drums in music).
I also tried digging in the developer options but nothing will stick, this is the first and last time I ever bought a Huawei product.
Click to expand...
Click to collapse
Im pretty sure Huawei is not to blame for this, since i've seen reports from other phones aswell having the same problem, i believe its an Oreo problem in general that adds ontop of the other bluetooth connectivity issues.
Ran into the same issue myself. Unacceptable audio quality reduction since Oreo update a few days ago. Rolling back to Nougat for now. Based on what I could find, seems to be just as much Google's fault. I really don't like what they did with the notifications either. The app running in the back round is just plain annoying since you can't turn it off.
Syndirail said:
So I've recently updated to the current oreo Beta on my MHA-L29 and I'm facing issues with the Bluetooth audio codec selection. Regardless of what device I connect, Android always switches to the lowest possible settings aka 44. 1kHz streaming and 16bit sample after stopping/starting audio (its enough for a song to end and a new one to start to reset those) now visually the settings don't actually change at all as long as a Bluetooth device is connected, so even if I change to 96kHz the option displays 44.1kHz, however the change in sound quality is definitely noticeable since 44.1kHz has atrocious artifacts on any higher note.
Now my question would be if this is beta related, a general oreo bug or If anyone actually has an idea on how to fix this issue.
Build number: 8.0.0.361(C432)
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Is your Bluetooth turned off while you changing the setting. I think bluetooth need to be turned off if you want setting to stick. I tried my phone and it is keeping the setting
zhouqishi110ok said:
Is your Bluetooth turned off while you changing the setting. I think bluetooth need to be turned off if you want setting to stick. I tried my phone and it is keeping the setting
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Yeah it does...until you turn bluetooth on again.. Ive tried absolutely everything unfortunately.
Syndirail said:
Im pretty sure Huawei is not to blame for this, since i've seen reports from other phones aswell having the same problem, i believe its an Oreo problem in general that adds ontop of the other bluetooth connectivity issues.
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I couldnt care less about who's to blame, its unacceptable Huawei pushed this update through with such a major bug in it. If they couldnt fix developer settings not sticking, the least they could've done is make people aware of this issue when they offered the update. I use my phone for music A LOT and if I had known this in advance I would have never updated in the first place. Now im stuck with this crappy audio quality on a phone I paid 655 euros for.
Welp, that's what you get for not waiting around for bug reports I guess....
Does anyone here know if there is a safe way to downgrade back to Nougat without voiding your warranty? I know how to root etc. but I dont feel like totally breaking open my phone again, I got out of that world a while back because I wanted to avoid this crucial stuff not working the way it should stuff. If there is no other way Ill void my warranty but I'm seeing lots of different guides on here and none of them seem that professionally made so I'm kinda on the fence
Arthurvben said:
I couldnt care less about who's to blame, its unacceptable Huawei pushed this update through with such a major bug in it. If they couldnt fix developer settings not sticking, the least they could've done is make people aware of this issue when they offered the update. I use my phone for music A LOT and if I had known this in advance I would have never updated in the first place. Now im stuck with this crappy audio quality on a phone I paid 655 euros for.
Welp, that's what you get for not waiting around for bug reports I guess....
Does anyone here know if there is a safe way to downgrade back to Nougat without voiding your warranty? I know how to root etc. but I dont feel like totally breaking open my phone again, I got out of that world a while back because I wanted to avoid this crucial stuff not working the way it should stuff. If there is no other way Ill void my warranty but I'm seeing lots of different guides on here and none of them seem that professionally made so I'm kinda on the fence
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Fair enough point. You can downgrade safely via the Huawei pc application, just choose update and it should give you the option to downgrade. It will however most likely factory reset your phone so I'd advise you create a backup first.
Syndirail said:
Fair enough point. You can downgrade safely via the Huawei pc application, just choose update and it should give you the option to downgrade. It will however most likely factory reset your phone so I'd advise you create a backup first.
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I downloaded the HiSuite app and there is no downgrade option anywhere.
Edit: Windows 10 antivirus says the downloaded .exe from the official Huawei website is a virus, anyone else have this?
Hello. I've been playing around with the Bluetooth settings and I've found out that while playing Spotify through BT, if I change the kHz to 48 or higher the sound is actually getting better! Although the setting isn't sticking or showing, I'm getting way better sound choosing 48 kHz or better after I press play. Maybe just my phone, but try it out if you're experiencing bad quality BT sound!
Thanks. Will try the 48k sound mode out
I was having this problem with my P20 Pro and Sony WH1000XM2s. Turns out you can get the aptx HD codec and 24bits setting to stick if you select 'Priority on Sound Quality' within Sony's Headphones app. Sample rate is still stuck on 44.1khz however.
Edit: Just turned off bluetooth and set sample rate to 96khz, turned bt back on and it's sticking!
Recently on my Note 10+ (SM-N975U1) running stock Pie and Dec 1 2019 update, I have been experience 2 issues.
Notifications for some apps are delayed
App updates hang on Google Play Store
For the app updates, they stall with "Download Pending" or the download stalls with <100% complete.
Resolution steps that have NOT worked
Clearing cache and data for Google Play Store
Rebooting phone
Rebooting into Safe Mode
Changing from Wifi to Cell Network Data and vice versa
Stop/starting app updates
Current Workaround
Closing/swiping the Google Play Store and opening it again. It will eventually complete downloading after multiple attempts and install/update an app - you will have to repeat this continuously for every app you want to install or update.
Is there anyway to debug this without doing a complete reset?
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
mtweisenbarger777 said:
This is a problem I've had on many phones over the last few years. It took me a while to figure it out but it's bluetooth related. More specifically, I had the "Dynamic Lock" option enabled on my Windows 10 work laptop (which basically just locks my pc when my phone gets far enough away). I disabled this and now all my notifications come immediately and play store updates work as they should. I realize that you may not have that enabled and if that is the case then turn off your bluetooth for a while and see what happens. It worked for me and several others on the samsung community forum.
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Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
selector said:
Thank you! I turned off Bluetooth but nothing happened but after I rebooted with Bluetooth off everything started to work again. Is there a permanent fix for this? I am assuming turning back on Bluetooth will cause this to happen again? The strange thing this never happened to my Note 8.
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I have no idea why this happens. What I do know I have had this issue on LG phones, Pixels, and Motorola's. It isn't a Samsung thing. I think it's an Android Bluetooth issue.
This is an old thread - but in case someone else finds it, I came across someone's suspicions in another thread that their Plantronics headset was causing some kind of problem with their Bluetooth. I began unplugging my Savi headset when not in use and it seems to help... YMMV.
This has been going on since Pie; made me upgrade from my Note 8 to Note 10 and it came right back. Infuriating.
You may also want to try to rub a lucky stone and do some chanting as well, because it's about as effective as hoping for a fix after all this time.