Hi!
Got my Note yesterday, now I got a problem, again. I can't get it work on USB 3.0 no matter what I do (I'm sure about this but I ask this anyway: am I right that SM-P905 have USB 3.0?)
Okay, to the problem:
When connected to USB 3.0 I don't have option to choose USB 3, I only got MTP and PTP
- I updated Kies 3
- I reinstalled drivers (from Kies)
- I have 2 USB 3.0 ports on my PC so not so many to test but:
USB 3.0 works on my Note 3 (SM-N9005) on both USB-ports, It also works well with my Note Pro USB-cable
Note Pro doesn't work (don't give even option to choose USB 3 mode) on any of these two ports. I also tried both ports using my Note 3 USB-cable, but still no luck
So any ideas?
ps. I got ASUS motherboard and I found out someones having similar problems with their Android devices. Reason was ASUS Ai Charger -utility, but I don't have that one never ever istalled on my PC. Oooh, and one more thing, I'm using Win 7 Home Premium (x64)
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Updating BIOS and reinstalling Windows did the trick, now it works like it should
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
muzzy996 said:
What exactly makes you say it doesn't work? Are you completely unable to transfer data to/from the tablet to a PC, are you not seeing a difference between transfer speeds using a USB 2.0 cable vs a 3.0 cable, OR is the appearance of everything working there but you are wanting the USB 3.0 nag screen to pop up to give you an indication that you're indeed using USB 3.0 ?
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Click to collapse
When I connect Note to PC USB 3.0 port, pull down notification bar and click USB notification, I get ONLY option to use MTP or PTP. USB 3.0 is not listed there as option. I also transferred about <10Gb size file to Note and it took about 50min, which really is loooooong time..
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
Spere said:
Okay, here is screenshot about what I meant. Can you please say how it's in your tablet.
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Same - Mine connects MTP and I can see it and transfer files but on my tablet I get a Icon in the top tray that says connected to USB 3.0
Same here, when I'm getting a USB 3.0 connection to my PC I'll get the 3.0 indication in the notification screen.
I can't get 3.0 to work with my rMBP but it works with my Windows 7 based workstation and I can definitely see an increase in file transfer speed to the tablet when the USB 3.0 cable is used in a USB 3.0 port. Just did a test from a hard drive on my PC to the tablet, 2.1GB file transferred to internal memory on the Note Pro in 1:18 using a USB 2.0 cable and 0:48 using the stock USB 3.0 cable so I'm getting about 45mb/s with 3.0 and 27mb/s with 2.0.
Okay thanks. Tomorrow I'll check again if notification bar shows USB 3 or not, can't remember right now (still got thought that not). I'll get back here and tell if it's working or not.
EDIT: Yup, no USB 3.0 connection, in notifiction area there is that standard USB icon and it's not saying 3.0
EDIT2: Is there some way to find out if Note charges using USB 3.0? Shouldn't the 3.0 be a lot faster on recharging than 2.0, but how I can know which one it uses?
Sent from my SM-N9005 using XDA Premium HD app
Okay, back to subject..
Does USB 3.0 affect anyway to charging speed? Like if I use stock wall charger with 2.0 or 3.0 cable?
What's your charging speed? I did test and from 50% to 55% it took 15 minutes and from 50% to 65% 45 minutes (which makes average 5%/15min)
To charge I used stock wall charger and stock USB 3.0 cable. I didn't use my NP while charging and mobile data / wifi was OFF
Can you please check how fast is your Note Pro to charge? I still can't make my note to work on 3.0 mode when connected to my PC and I'm trying to find is the problem on my PC or Note before sending this to repair
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
muzzy996 said:
How about trying Gsam Battery Monitor and observing the charging characteristics that way. It will give you charging current.
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With wall charher charging current is 1900mAh, which is normal I think.
Now, if I plug my NP to my computers USB 3.0 port, I get BSOD --> PC reboots and I plug again --> now it works, but still not on USB 3.0 mode. So it could be with drivers or something, tried again install device drivers with Kies 3 but no luck. What could I do? I don't have skills to remove all the drivers and start from clean table (any other way than formatting my pc and that's not gonna happer for a while )
Any ideas?
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Spere said:
Okay, just tried with laptop (Win 8.1) and my NP is ok, it connected using USB 3.0.
Now what, if my external HDD and Note 3 works on my own PC via 3.0, what I can do to make my Note Pro work also??
Problem have to be with drivers or something..
Click to expand...
Click to collapse
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
ShadowLea said:
Mine doesn't show the "Use USB3.0" option that my Note 3 shows, but it clearly says "Connected as a media device via USB3.0" in the notification bar. (See attached screnshot)
Also, it just copied 1.03GB in 16 seconds from my laptop to my NotePro.
Clearly they removed the USB 3.0 setting from the menu, and it is now done automatically.
Click to expand...
Click to collapse
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
muzzy996 said:
I'd start with USBDEVIEW. Google it. Run that with no android devices connected to the PC. Uninstall all drivers related to any android device and reboot the computer. Then try again.
If that doesn't work, consider repeating that, rebooting and then updating the chipset drivers for your motherboard.
After that, I'm out of ideas.
Us Mac users have the same issue; the tablet is simply not recognized as a USB 3.0 device on my rMBP which is running Mavericks. It doesn't matter if I'm running windows as a virtual machine in VMWare Fusion or not so I'm thinking its at the driver level of Mavericks.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
Spere said:
I copied 1.42GB file from my USB 3.0 HD to my ext. card - that took 5:52.
I just can't get 3.0 connection to work with NP (see attachment), Note 3 works fine.
Thank you for help. I uninstalled all drivers related to Android and/or Samsung, restarted my PC, connected NP and still not working. At this point I restarted computer again but that didn't help either... Where the heck can that problem be?
I also tried killing all processes that I knew I can safely kill from my PC (In hope if some program/process is doing harm for USB 3.0 connection) but no luck..
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Click to collapse
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
ShadowLea said:
Hm.... Have you updated your PC's USB3.0 drivers? Have you tried using the Note 3 cable?
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I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Spere said:
I updated them twice, just to be sure. I got 2x USB 3.0 ports on my PC.
My external HD and Note 3 works well with both of them. And Note 3 also works with NP 12.2 cable.
Just my NP wont work no matter which port or cable I use.
On my friends laptop NP 12.2 with the cable that came in the box works well, immediately connects as 3.0 device.
I think I'll quit with this. Don't have the knowledge find out where the problem is.. I thought maby BIOS update might help, but since everything else works fine, I wont do that because the risk of totally f*** up my computer.
But if anyone here got any other/more ideas, I'm listening
Click to expand...
Click to collapse
You said you had an ASUS motherboard, right? I'd go ahead and update the BIOS, it's pretty fool proof with the newer ones (which you have USB3.0, so it's a safe assumption that it's new enough.)
I also have an Asus motherboard, funny thing is, my Note Pro does show the USB3.0 indicator in the notification bar, but I'm copying files over right now via Linux and it's copying at 9.9MB/s. That's pretty horrible. Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
Another thought about both of our problems, is that maybe the cable is a little loose or something is in the port-hole. I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
It doesn't make sense though that it's a BIOS and/or driver issue if you also have a Note 3 and it's working through USB3. I know on mine, when I tried it in Linux (can't recall if I did under Windows), it was extremely flakey there too. The Note Pro just autodetected it, but still copied slowly. I'll have to try that under Windows as well now.
slaapliedje
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
slaapliedje said:
Added to that, my Note Pro won't charge from the USB port on my computer, but it will from the wall charger. It has a big red X over the battery when plugged into the PC. So I'm not sure if that's somehow related.
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Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
I know mine was a bit flakey for a bit there (as in I would plug it in, create a folder... then tried to rename it and it said it couldn't access the device... I had to try it three times after unplugging and plugging it back in.)
Click to expand...
Click to collapse
I have that issue with my Note 3 and even my TF700T since day 1. It's an MTP bug. And now since 4.4.2 I can't rename anything on my Note 3 without explorer.exe crashing. Different pc's, different OS's, different cables, no difference.
ShadowLea said:
Yes, you may want to update your BIOS.
(For the record, I'm using an Asus N76VB with the factory BIOS, no issue).
Hm, maybe a silly suggestion... Are you using any type of USB charging setting? I know some of these Asus motherboards come with an option to overvolt the USB port to enable fast charging.
Click to expand...
Click to collapse
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Not related. A USBport doesn't supply enough amperé to register as charging. Even my old Galaxy Tab 2 10,1 has that issue.
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Click to collapse
Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
Spere said:
I did read somewhere that Asus AI Suite (program to tune up voltage or something for usb charging) can somehow do "harm" to USB3 connection, but I don't have that one even installed.
Well... I too see that red x on top but my tablet charges anyway (slowly byt still charges)
The funny thing here is like I said: My Note 3 works perfectly when plugged to USB3, but my NP doesn't like recognize that it's plugged to 3.0 port. It just acts like using 2.0. Same PC, same cable, different device.
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Click to collapse
Yeah, I know mine isn't charging because I watched, even after plugging it into my computer, it slowly go from 70% battery down to 65%.
When looking at what is hogging all the battery, it's the retarded Indexing service. I'm still in the process of seeing if there's a fix for that, but it really seems like it's having an issue (which would also explain why mounting it on the computer is flakey, since they could be trying to read the same file systems.) Oddly, my Note 3 doesn't have any of these issues (except actually mounting as USB3). In fact, I was starting to suspect my PC at work had crap USB ports, but it's just the stupid Blackberry cable (it only successfully charges the blackberry, not my Note 3 or anything besides my mouse that I've plugged into it.)
slaapliedje
As the title says all the phone does is makes the charging noise constantly. Won't charge nor load Android auto, my Bluetooth and everything is connected. I plug my old s8 in to headunit and bam works straight away. Anyone else having similar issue?
Can provide a video
Headunit is pioneer avh-z5000 and is up to date
TIA
Have you tried a different USB C cable? I (and others) had issues with Android Auto when Pie first rolled out for the Pixel 2/XL on the first one or two beta/dev releases, but it's been fine since on the Pixel 2 and 3 XL.
fury683 said:
Have you tried a different USB C cable? I (and others) had issues with Android Auto when Pie first rolled out for the Pixel 2/XL on the first one or two beta/dev releases, but it's been fine since on the Pixel 2 and 3 XL.
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Click to collapse
Yeah I've tried my old s8 cable and 2 other cables I have and still have issues. Going to try on a friend's car who has factory headunit and see if it does the same issue. Thing I do get is it just keeps reconnecting and doesn't get a solid connection
Have you tried changing usb connection modes? I think I may have had to do that at first...
arodey said:
Have you tried changing usb connection modes? I think I may have had to do that at first...
Click to expand...
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If your meaning USB debugging then yes I have enabled it.
Took a video of what is happening. Please someone help it is annoying me.
juice91 said:
If your meaning USB debugging then yes I have enabled it.
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Click to collapse
No I meant these options...
arodey said:
No I meant these options...
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What should I be setting them too?
juice91 said:
What should I be setting them too?
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Click to collapse
I think you want This device and File Transfer
Mine do connect.. For a minute or so..and don't want to connect back until a restart the car.
I use the same cable as I used with my old Nexus 6p which was always fine
arodey said:
I think you want This device and File Transfer
Click to expand...
Click to collapse
My head unit won't even let me select as it's giving a solid connection
I am having the exact same problem. I just upgraded from a Pixel 2 to a Pixel 3XL. The Pixel 2 runs on Pie and connects just fine to the Pioneer AVH-2440NEX head unit. Pixel 3XL is running Pie as well and will not connect. The battery toggles back and forth from charging to not charging just like in the video that juice91 posted. I have put the phone into developer mode and chosen "File Transfer" and USB debugging" which did not change the problem. I updated the Pioneer head unit Firmware to v8.09, still no change. I don't know what to change next. Very Frustrated.
Solution
After battling this issue for 2 days, I finally figured it out. It's the stupid Bluetooth connection. The battery is toggling because the phone and the head unit keep bouncing back and forth trying to connect via cable then Bluetooth. The solution is very simple. Start the car, don't plug in your phone. Go to Bluetooth settings in the head unit and forget all the devices. Then plug your phone in. Android auto should pop right up and you are now connected.
Hi XDA
I've got a Pixel 2 phone and while I want to upgrade it via fastboot (I had my phone rooted), I can't find it under fastboot devices. Rebooting to Android would not help too. So I removed the cable from my Pixel and plug it into my Samsung Galaxy Note FE but it shows up. I've tried the solutions on a strange website that says to clear data and cache for "External Storage" and "Media Storage" but it would not help. But my USB-C flash drive can work fine with my phone. My phone's firmware is QP1A.191105.004 and my PC's host OS is Arch Linux.
I don't know what could cause the problem, can anyone give some advice? If that's a hardware problem then I may need to buy a replacement part asap.
Thanks.
Hello mate, had the same thing with my pixel 2 on windows 10. My pixel would be recognised but not my pixel 2 on the same cable etc.
Best thing to do is make sure all your drivers and platform tools are bang up to date and try swapping leads and USB ports. My pixel 2 will only work in adb/fastboot on one of my 3 USB to USB C leads (not sure if it's 2.0 or 3.0 as I have no writing left on my leads) so try the above and see if that helps, they can be finicky with lead types and ports for some bizarre reason behind my comprehension.
Hope that's some help
junglism93 said:
Hello mate, had the same thing with my pixel 2 on windows 10. My pixel would be recognised but not my pixel 2 on the same cable etc.
Best thing to do is make sure all your drivers and platform tools are bang up to date and try swapping leads and USB ports. My pixel 2 will only work in adb/fastboot on one of my 3 USB to USB C leads (not sure if it's 2.0 or 3.0 as I have no writing left on my leads) so try the above and see if that helps, they can be finicky with lead types and ports for some bizarre reason behind my comprehension.
Hope that's some help
Click to expand...
Click to collapse
Thank you for your help. But my PCs don't have USB Type C connectors so I can't get that tested. As for drivers, my Arch linux install had some problem and I'm thinking of reinstall it and give it a shot.
Hi everyone i'm facing this problem since july now, the issue is that the pixel 3 usb-c port works only with charge and nothing else, that means it doesn't work with pixel buds, doesn't work with other headphones with jack adapter, no OTG devices work, and finally PC connection wont work either.
I've tried everything possible from cleaning the port to factory resetting the phone, with no results.
Online there are few google forum threads about the problem but without any fix, so i've tried to RMA from google but even if i have still warranty, i should have paid 106€ cause my back glass cover is broken. Since i didn't want to pay that much to fix the back i bought the usb-c port replacement and i fixed it myself, i thought it would have fix it but surprisingly it didn't and i have still the same issue so working charge but no any other usb-c connection.
At this far i'm thinking it's a software problem but even Android 11 with last october patch didn't solved it , still the same: usb preferences greyed out when connecting to a PC ( tried different PC: Windows 10, Windows 7 and even Linux) same result.
Update:
I have more evidences which lead to this point, a few days ago i tried to connect my Pixel C to the laptop to transfer some files and it is suddenly showing the same problem of the Pixel 3, i have to state that the Pixel C was running an Android 9 ROM so it fits perfectly in all the reported issues about it precisely that the problem pops out since Android 9 and there seems not to be any fix for this even in the last Android 11 patch.
I also started getting the same issue. Maybe I didn't notice for a long time because I was using a Bluetooth headset for a long time. And today when I checked, it was not working for me. Charging works and pc connection is also okay for the moment. Surprised to see no one has responded to this.
This happened to me every now and then. I was able to clear it by turning USB debugging on (under developer options) then connecting it to my laptop. Unplugged it and turned USB debugging back off.