Hi everyone i'm facing this problem since july now, the issue is that the pixel 3 usb-c port works only with charge and nothing else, that means it doesn't work with pixel buds, doesn't work with other headphones with jack adapter, no OTG devices work, and finally PC connection wont work either.
I've tried everything possible from cleaning the port to factory resetting the phone, with no results.
Online there are few google forum threads about the problem but without any fix, so i've tried to RMA from google but even if i have still warranty, i should have paid 106€ cause my back glass cover is broken. Since i didn't want to pay that much to fix the back i bought the usb-c port replacement and i fixed it myself, i thought it would have fix it but surprisingly it didn't and i have still the same issue so working charge but no any other usb-c connection.
At this far i'm thinking it's a software problem but even Android 11 with last october patch didn't solved it , still the same: usb preferences greyed out when connecting to a PC ( tried different PC: Windows 10, Windows 7 and even Linux) same result.
Update:
I have more evidences which lead to this point, a few days ago i tried to connect my Pixel C to the laptop to transfer some files and it is suddenly showing the same problem of the Pixel 3, i have to state that the Pixel C was running an Android 9 ROM so it fits perfectly in all the reported issues about it precisely that the problem pops out since Android 9 and there seems not to be any fix for this even in the last Android 11 patch.
I also started getting the same issue. Maybe I didn't notice for a long time because I was using a Bluetooth headset for a long time. And today when I checked, it was not working for me. Charging works and pc connection is also okay for the moment. Surprised to see no one has responded to this.
This happened to me every now and then. I was able to clear it by turning USB debugging on (under developer options) then connecting it to my laptop. Unplugged it and turned USB debugging back off.
Related
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
Are you sure you're using the cable that came with the phone? I have an LG Wink featurephone here that uses the same connector at the phone end -- its cable will charge my Nexus S (using the computer, obviously, but also when used with either the LG or Samsung charger) but no USB connection happens when I use it. Only the cable that came with my Nexus S provides a USB connection when I connect to the computer. I guess there are pinout differences between the two cables.
If you're sure you're using the right cable, I would guess that it's gone bad if it doesn't work on any computer. You can buy an (overpriced) replacement from Samsung or maybe a cheaper one on eBay or at a retail store. If the latter, be sure the seller lists it as compatible with the Nexus S.
it happened with the original cable ppfff i dont know...
same problem
stavros86 said:
Hello suddenly my nexus s stopped connecting with data with the pc it only charges, tried with 3 diffrent computers with diffrent os , no menu popping on nexus and nothing connected on the computer(like i didnt connect anything), i removed the battery left it for some time installed stock rom still nothing.It was acting normally for a second and the other it stopped any help appreciated!
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Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
polandy said:
Hi
I have the same problem
I have no idea what the problem could be.
We are not alone with this problem: code.google.com/p/android/issues/detail?id=13553
Now installed stock rom as well but still the same problem.
If i starting the NS in the bootloader mode the phone is not recognized by the computer.
It would be great, if someone knows a solution!
Click to expand...
Click to collapse
I've been trying to get help with this for weeks. No one is even responding to my posts. I thought it was something OBSURDLY simple, such that people didn't even want to waste their time responding to me.
Seeing same problem, No connetion via USB
Posted problem in General,, http://forum.xda-developers.com/showthread.php?t=1104245
Tried different cords, different computers and operating systems,, did cold start several times on phone (removed battery) still no luck, I am running totally stock
Curious do any of you have the Google Music Beta?? (maybe a over zealous rights thing?)
just tried it with a Win 7 machine that had never seen it before and it said it could not recognize the device,, me thinks that the MS device driver DB is messed up buy some recent Win update??
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
stavros86 said:
i sent it to samsung to change my usb slot because after connecting to pc and nothing happen when i went to charge the phone it took 5 hours to get to 30% so iam almost sure that mini usb slot malfunctions
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Click to collapse
My phone charges just fine. And my USB connectivity was fine until I manually installed 2.3.4.
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
Acnescar said:
~I had usb connection problems after upgrade to 2.3.4 a bit different but I managed to get the USB back by formatting the SD card.
see here
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Click to collapse
I was on 2.3.3 when this happened, i tried to flash 2.3.4 then and again it didnt work but the strange thing is that when i was moving the mini usb the first times up and down it was shown for a moment as a broken usb device.Then this stopped and was not shown at all on the computer and finally the phone charged super slow when connected to electricity
Beginning to believe that it is a physical prob with USB connector on phone. It seems to start/stop charging when wiggling usb on phone but no mounting. Doe anyone know best way to resolve , T-mobile but bought from Best Buy? so to Best Buy? FOR SUPPORT /EXCHANGE? suggestions?
I've seen loose connections before. My suggestion ain't the cheapest but the plug, on the cable end, shouldn't wiggle. I went to a corporate sprint store, the ones that actually have working display phones, and got their usb to micro usb data cable. The thing with that cable is when you plug it in the phone side, it goes into the jack firmly. You can almost feel the little locking tabs click into place. There should be no play or wiggle with that cable as long as there's no damage or abuse with the jack on the phone. IMO, that's a good data cable. It's never given me problems before.
Also, sometimes the cable is only wired for charging. A true data cable will be wired correctly and be able to both charge and transfer data. Usually the cables that come with the phone are crap quality. I don't know if my suggestion will help but it won't hurt to have a good cable for data transfer and flashing. The last thing you want is a flaky connection from a cheap cable when you're flashing roms. Russian roulette with bricking a phone in a worse case situation.
Did you try reboot the computer and the phone? How about a different usb port? How about unplug any other usb device in case it's conflicting for some unknown reason? It sounds like so many people with windows 7 are having problems. Usually always happens with a new os that's released. Xp, for flashing devices and programming different hardware devices, has never given of a problem. I have a small partition with xp on it just for that purpose only.
off to Samsung for repair for me...
After time on phone with them and a factory reset belief is that the usb connector is defective. BTW Best Buy just hands off to Samsung 1-800 #
So Back to a barely functional G-1 for a while, glad I could find it!
So is Samsung or the carriers replacing or fixing units?
My USB data died shortly after 2.3.4 ota update.
Wifi FTP is fine for data transfer but I want USB debug to work...
Shame on google and Samsung, this bug has been around for months.
no shame on anyone...
I went through a factory reset with Samsung on phone that isolated the problem to what is apparently a loose usb connector, nothing to do with software... only hassle is sending it in for repair, as` mentioned problem needs to be dealt with Samsung customer service (not carrier or Best Buy), they were fine on phone...
Hello,
I recently flashed TWRP and CyanogenMod 13 on my Mi4. It was working quite well, I had some problems with the rotation sensor and some bugs in the software, but Quick Charge and also the Connection to the PC worked without problems.
Today when I was on my way home I was charging my Mi4 with a Qalcomm 2.0 Quick Charge Powerbank from Aukey (i have used it in the past on other phones, always worked great), but it seems that the USB cable was broken, it was charging very slowly and it also seemed to have a defective contact (the cable charged if i moved it around a bit, but in certain positions it wouldn't charge).
However, when i got home and plugged it in, I noticed that the phone also charged very slowly with the charger, so I thought that I would just flash MIUI back on the device to fix it, maybe it was a problem with Cyanogenmod. But that didn't work at all, the phone couldn't connect to the pc.
So, here's my problem: The PC can't detect the phone and it also seems, that the phone doesn't recognize, that its connected to a pc. Charging via the USB ist still working, but very slow. Also Quick Charging isn't working, it doesn't matter which charger or cable I use, it's always slow. When I connect the phone to the charger or the PC it takes like 5 seconds to recognize, that a cable is connected, then it starts (slow) charging.
The phone doesn't show up in the windows device manager at all (there are no unkown devices shown, the pc just doesn't react when you connect the phone). Also there is no message on the phone when you connect it (usually you can choose if you want the use your phone as a usb drive or just charge it). I also tried to activate MTP in the developer settings on the phone and turning USB Debugging On/Off, but it didn't help.
I managed to download a MIUI Rom from xiaomi.eu with the phone and installed it with TWRP, but it didn't help. So I think I actually broke the USB Port of my phone with a defective Micro USB Cable. The phone can still charge (very very slowly, no quick charge possible), but I can't connect it to the PC anymore. The pc also won't detect the phone when it's in fastboot mode.
I tried to look it up on the internet, but all I found were people with driver problems, and I don't think that I have a driver problem, because it seems like there is no connection between PC and Phone besides the charging.
Anyone knows something about this? Is it even possible to just break the data connection and the quick charging with a defective cable?
Hey, did you get your Mi working? I have a similar experience with mine.
Same Problem
hey i got the same problem did you find any solution ?
redstainedfriday said:
Hey, did you get your Mi working? I have a similar experience with mine.
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Click to collapse
Garling said:
hey i got the same problem did you find any solution ?
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Click to collapse
No, I didn't find a solution for the problem. Phone is still not working, I even ordered a new charging port, but I made a mistake and ordered one for the LTE version. I have the 3g version, so the new charging port didn't even work with my phone. I don't want to spend any more money on it, so I just gave up on fixing it.
Same problem, and I am also stucked in recovery for now, never will buy phone without SdCard now...
Somobody found solution?
HI Guys,
Looking for some help. I have an HTC U11 on Oreo. Recently installed a Kenwood 7704S Android Auto HU.
Installed Android Auto app via google play, as well as latest version direct from Google. Phone is just not detected using the original USB C cable BUT the phone is charging, all other functions work via the Android Auto app without being cable connected. Short of installing older AA apk versions I am at a loss. I have tested unit with a iphone and Apple Car Play launches fine so it is not a a HU issue as I assumed. I had used this unit with a P10 Plus and it worked but I had intermittent issue with it as well but with the U11 it has just quit launching all together. I have reset phone to factory and tried fresh, no success. I have enabled Developer mode and enable USB debugging and selected MTP Protocol still no luck. I thought perhaps Nova Launcher may have been the culprit but not the issue once reverting to Sense as launcher. I have enabled AA permissions so thats set up correct.
Anyone experience U11 Android auto issues, super frustrating and don't want to run a custom rom just yet or possibly sell phone and find a working Android phone, last OP3 worked with previous Sony XAV-AX100 but I sold that unit wanting an extra USB port. Suggestions welcome cause I am at wits end beside trying other AA versions from earlier dates or rolling back to Nougat, that I have not yet tried. Phone has worked on Oreo and I got it with Oreo but I was experience intermitent connectivity. I can't see it being the USB C port but I did test the unit at the audio store where I bought my 7704S on their demo 9904S and same issue the phone charged but would not launch AA on the HU so it seems to be a hardware/software issue with the U11 itself
I don't have a Kenwood head unit but I have a pioneer NEX-4100 with Android Auto & Apple Carplay.
I just went out to the garage hooked up my wife's (I don't have one) HTC U11 (64GB USA Version) and successfully configured & established an Android Auto connection to the head unit. Ran through the menus and it functioned properly.
I used the USB C cable that came with my LeeCo S3 phone and it worked with the HTC U11. I did not try to use the HTC U11 cable as I don't know where the ball and chain keeps it. But I know cable(s) and Android Auto make a difference.
The U11 was on the latest Oreo 8.0 stock rom and is not rooted.
Hope that helps....
Also, on my Pioneer head unit, I have to specifically enable either Apple or Android Auto in the menu. So if it's not setup to use AA then it won't work until I enable it. This is only done once or until you need to use the Carplay side. Additionally, There are two USB connectors on my head unit with one connector specific to the iPhone and the other specific to the AA phone.
Endosmok said:
I don't have a Kenwood head unit but I have a pioneer NEX-4100 with Android Auto & Apple Carplay.
I just went out to the garage hooked up my wife's (I don't have one) HTC U11 (64GB USA Version) and successfully configured & established an Android Auto connection to the head unit. Ran through the menus and it functioned properly.
I used the USB C cable that came with my LeeCo S3 phone and it worked with the HTC U11. I did not try to use the HTC U11 cable as I don't know where the ball and chain keeps it. But I know cable(s) and Android Auto make a difference.
The U11 was on the latest Oreo 8.0 stock rom and is not rooted.
Hope that helps....
Also, on my Pioneer head unit, I have to specifically enable either Apple or Android Auto in the menu. So if it's not setup to use AA then it won't work until I enable it. This is only done once or until you need to use the Carplay side. Additionally, There are two USB connectors on my head unit with one connector specific to the iPhone and the other specific to the AA phone.
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Click to collapse
Thanks for your reply and taking the time to test your wifes HTC u11 on your Pio system. I am stumped still with no luck, with the Kenwood there is no selecting either the AA or Car Play in menu system will just launch automatically upon connection of device. The oddest thing is when I tested my sons 7 Plus it worked flawlessly but following I tried with my HTC U11 using the factory cable and no success. I plan to buy a better USB C cable and give it one last try because I am stumped and frustrated. Mine is USA version as well 64GB. Everything works as it should aside from the system being able to detect the phone and yet the deck rapid charges the device through either USB connection.
I tried another USB C cable and this one gives "an access error of the USB device has occurred" What makes this story even odder is my phone is not detected by my pc either so I am really starting to question if there is an issue with the USB C port, it charges fine but from my understanding data flows via different contacts within the port. This is the only sensible reason at this point. At this point as much as I like the U11 I am considering an alternative Android phone. When i looked up this access error there are lots of people with the issue and Kenwood decks as well as others... Seems it can be a hit or miss with this newest connection
https://productforums.google.com/forum/#!topic/android-auto/az_IM9QyzI4
cisco kidd said:
Thanks for your reply and taking the time to test your wifes HTC u11 on your Pio system. I am stumped still with no luck, with the Kenwood there is no selecting either the AA or Car Play in menu system will just launch automatically upon connection of device. The oddest thing is when I tested my sons 7 Plus it worked flawlessly but following I tried with my HTC U11 using the factory cable and no success. I plan to buy a better USB C cable and give it one last try because I am stumped and frustrated. Mine is USA version as well 64GB. Everything works as it should aside from the system being able to detect the phone and yet the deck rapid charges the device through either USB connection.
I tried another USB C cable and this one gives "an access error of the USB device has occurred" What makes this story even odder is my phone is not detected by my pc either so I am really starting to question if there is an issue with the USB C port, it charges fine but from my understanding data flows via different contacts within the port. This is the only sensible reason at this point. At this point as much as I like the U11 I am considering an alternative Android phone. When i looked up this access error there are lots of people with the issue and Kenwood decks as well as others... Seems it can be a hit or miss with this newest connection
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I have been fighting cables and Android Auto for a long time now and finally found my problem which is so dumb to be almost unbelievable. Had a friend suggest this and it was the problem. I keep my phone in my pocket. It picks up lint in the USB C connector. And slowly over time. I took a toothpick and cleaned out the connector. It gets packed in, so takes a while to completely clean it out. I was shocked how much came out. After doing this, all my USB errors disappeared and problems with various cables disappeared as well. Duh, the common denominator was always the phone, not the cable. But it was curious that some cables seemed to work better than others. I feel so dumb, I actually returned this model phone in the first year under warranty because it finally stopped charging by cable. Got another phone and a wireless charger, but my second phone started acting up again and finally just refused to work a few months ago with Android Auto. Now everything is working great again.
I have LG G6 and Kenwood 7704 HU.
Chris
I'm having the same problem.
I have a pioneer 4200 nex, and can't connect to android auto. Worked perfect with previous m9, but since I bought U11, nada.
I'd be curious to see if anyone can help figure this one out. I drive a lot for work so it was nice seeing Maps on the screen.
Check the Kenwood website and see if there's a mention of unit having problems with type C connectivity.
pioneerelectronics.com/PUSA/Car/NEX/Android+Auto+not+working+for+newer+USB+Type-C+phones+(including+Pixel
While researching about me pioneer HU, this is what I found out. I suppose you can use the recommended cables as listed in the pioneer website as it sounds more of a cable problem than anything else.
I will post more once my new type A cable comes in. Sux I gotta go back in the dash to plug it in though. I still have my OEM type C so that should work.
Hello everyone.
So I have a few issues which I am guessing are all somewhat related.
TL;DR
1) Android auto stopped working
2) if I reboot. It will just power off and needs to be plugged in to power back on
3) usb c to usb c only works one side not both sides. But usb a to usb c works both directions.
Note: my wife has the same phone and had none of these issues with the same cables and such. So it's not cables issues. We also have the same OS.
The longer detailed version.
First issue. Android auto stopped working. At first it told me that there may be an issue with the cable and that I should get another cable. I tried my wife's pixel 3 xl and it worked fine. So it's not the cable issue. I tried restarting. The phone did not. So I plugged it in and it powered on. Now the phone will only boot if it is plugged in. Plugging the phone into the car usb a to usb c it charges on both side of the cable but there's no longer any warning about the cable for Android auto. Again my wife's phone works with the same setup so it's an issue with my phone. Then when plugging my phone in using the oem cable I noticed it only chargers using one side. The other side fails. Tested my wife's phone and both sides work. I then test my wife's cable and same issue with her cable for my phone.
Pixel 3 XL
OS 11 RQ1A.210105.003
I did a factory reset but same issues remain.
I'm open to using a ROM if it will fix the issue.
I saw a few posts on google forums about this issue but not fix/solution so I was kind of wondering if a ROM would possibly fix this issue.
Thanks so much for any help.
Willing to try most items as phone is out of warranty and I really like Android auto and hate not having it.
Hello community,
I've a realy weird problem with my OnePlus 7 Pro. It started when I upgraded to Android 11 half a year ago, after that USB connection was only possible with this red OnePlus cable, but with this it worked always. After some time connections started to fail sometimes. Since a month or so it worked only when i charged to >90% and then did a reboot. 2 Weeks later a had do boot into recovery and wipe cache to make it work once. A week ago it stopped working indepented what I do. This morning I did a full wipe but still no data connection possible (charging works). To make this even more weird, the device charges using any USB-A to USB-C cable, but with a C to C it won't even charge
I tried mutliple cables, 2 computers with Windows 10 and even a live Linux to, so the problem must be the phone. EDIT: other Android devices works without any problems.
Any ideas what I can try to get it work again?
Perhaps due to the use of fast charging and an incorrect cable with poor amperage matching or poor heat dissipation, the USB-C socket in the phone, i.e. the contacts on the PCB or even its surroundings, overheated.
i won't deny this is a possible reason but this would not explain why 3rd party cables stopped working the minute I installed OOS11 or why I could make it work by wiping cache.
What is the device name print into your device manager console, when you plug in the phone in storage mode ?