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This is a very strange problem I'm experiencing on my S3 (Verizon, 4.1.2 stock rom, rooted)
I have set up a pattern lock screen in my Security settings. When the display has been off for the 1 minute, the pattern lock screen protects the phone on the next wake. However, I also have a home screen widget (via Widgetsoid) to quickly enable/disable the Lock Screen. So for example, I turn off the lock screen when I'm driving or at home, and enable it when I'm in public. Normally this mechanism works just fine.
The problem is, when the lock screen is "Disabled", and I get a notification (such as incoming text), and I pull down my notification screen and then to click on the new notification, this immediately pops up my pattern lock screen. (even though it's supposed to be disabled).
This is not a problem specific Widgetsoid. There are other apps that also has the ability to toggle the lock screen (such as Tasker), and this behavior also happens when I use other means to temporarily disable the lock screen.
Note that this notification-triggers-lock behavior doesn't happen when the Lock Screen is enabled.
I have searched around for any thread that might show something related to this issue, but found nothing that matches the behavior I'm experiencing. Has anyone else experienced something like this, or have an idea of what might be going on here?
Wrong section. ask in the verizon of the S3
xSpeced said:
Wrong section. ask in the verizon of the S3
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Click to collapse
Oops sorry. Can a mod move this thread accordingly?
I have the exact same problem on my Samsung Galaxy Note 2. We can thus conclude it is not device specific.
I am running native Android, 4.1.2. I think this is an Android bug.
Same problem on Nexus 7 (Android 4.2.2).
I've also searched on several occasions but haven't yet worked out what's going on or how to work around it.
ricn said:
Same problem on Nexus 7 (Android 4.2.2).
I've also searched on several occasions but haven't yet worked out what's going on or how to work around it.
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Click to collapse
I can confirm I've had this same issue on both Android 4.1 (stock HTC One) and 4.2 (rooted Galaxy SII skyrocket), when used with the "No Lock" app. When locking is disabled, clicking any notification item results in the lock screen being displayed; when locking is ENabled, no issues.
I have this problem when I click a notification in the notification bar, and I know in my case its due to secure settings turning on patern lock for me.
Sent from my Unlocked Verizon Galaxy S3
Upgraded my N5 to its Lollipop Factory Image, and setup Smart Lock to work with my Moto 360. I'm noticing that my N5 will still prompt me for a passcode half the time, even though my moto 360 shows it's still connected (I can even PROVE it's connected, by doing an "Ok Google" voice search). I even set up face unlock to give it another unlock method, and that didn't seem to increase the success rate for Smart Unlock. It seems that no matter what, smart unlock doesn't work for me a lot of the time. To be more specific, it seems like it doesn't work if I haven't used the phone in awhile. Once I put my passcode in, smart lock seems to work just fine for awhile, but eventually it will stop working again, forcing me to enter my passcode to jumpstart it again.
Anyone else experiencing this?
Yes, this seems to be what I'm experiencing as well.
Same here... really want this to work. I assumed it might be because I dirty flashed, are you running a clean install?
same here...
Same here with a nexus 9. Tried connecting it to a moto and to my nexus 5. The units ARE connected to the nexus9 but in smartlock they have status "not connected". After setting up it works until the units are out of reach for the first time....after that it is back to pincode
jt3 said:
Upgraded my N5 to its Lollipop Factory Image, and setup Smart Lock to work with my Moto 360. I'm noticing that my N5 will still prompt me for a passcode half the time, even though my moto 360 shows it's still connected (I can even PROVE it's connected, by doing an "Ok Google" voice search). I even set up face unlock to give it another unlock method, and that didn't seem to increase the success rate for Smart Unlock. It seems that no matter what, smart unlock doesn't work for me a lot of the time. To be more specific, it seems like it doesn't work if I haven't used the phone in awhile. Once I put my passcode in, smart lock seems to work just fine for awhile, but eventually it will stop working again, forcing me to enter my passcode to jumpstart it again.
Anyone else experiencing this?
Click to expand...
Click to collapse
got no problem at all since N5 is paired with my LG G watch.
Got problems making NFC tag work. I have a NFC sticker at home, i use it with this app https://play.google.com/store/apps/details?id=com.jwsoft.nfcactionlauncher&hl=en making toggle wifi when i enter home (wifi on) and when i walk out (wifi off). I tried to use the same tag for smart unlock, but it simply doesn't works. Tag writing seems to be ok but still have to enter the pin when i pass my phone over it. Should i use another tag?
Mine works but RARELY
Sent from my Nexus 5 using XDA Premium 4 mobile app
Well, I figured out my issue anyway. It seems it's Gravity Screen. I use it to turn off my screen when I put the phone in my pocket (and turn it back on when I take it out). Because of this, I rarely touch the power button anymore. Apparently, when Gravity Screen locks the device, it REALLY locks it, making it so that Smart Lock can't unlock it, and forcing you to enter a passcode. I've left a note in the dev's thread, asking for a fix, but for now, I had to disable that feature.
Now, Smart Lock is working almost all of the time. I still have the occasional need to enter a passcode (like after rebooting), but for the most part, this fixed my issue.
I guess the tl;dr of all this is to make sure you don't have any apps running that lock or power-off your screen. They may be interfering.
jt3 said:
Well, I figured out my issue anyway. It seems it's Gravity Screen. I use it to turn off my screen when I put the phone in my pocket (and turn it back on when I take it out). Because of this, I rarely touch the power button anymore. Apparently, when Gravity Screen locks the device, it REALLY locks it, making it so that Smart Lock can't unlock it, and forcing you to enter a passcode. I've left a note in the dev's thread, asking for a fix, but for now, I had to disable that feature.
Now, Smart Lock is working almost all of the time. I still have the occasional need to enter a passcode (like after rebooting), but for the most part, this fixed my issue.
I guess the tl;dr of all this is to make sure you don't have any apps running that lock or power-off your screen. They may be interfering.
Click to expand...
Click to collapse
I don't use Gravity Screen, but have it installed. Could that cause the problem? I'm currently on 5.1 Cataclysm on my Nexus 5.
I have added Moto 360 as a trusted device. The moment I add it i'm able to unlock without PIN. However, after a few minutes, although the watch is connected, smart lock doesn't seem to work. I had this issue on stock Android 5.0 (no root or bootloader unlock) also with a Sony bluetooth headphones!
My smart lock "trusted places" is not working. I am assuming it is associated with the recent update to the Google Play Services for the "on body detection."
My Google Play Services has been sucking up my battery usage when location services is on. Other users have been experiencing the same issues. Some fixes suggest turning the smart features off then back and another is reinstalling the Google play services (revert then update again.)
I side loaded my Google Play Services but it didn't fix the problem. I am still looking for a fix so trusted places will work.
Sent from my Nexus 5 using Tapatalk
chrisinsocalif said:
My smart lock "trusted places" is not working. I am assuming it is associated with the recent update to the Google Play Services for the "on body detection."
My Google Play Services has been sucking up my battery usage when location services is on. Other users have been experiencing the same issues. Some fixes suggest turning the smart features off then back and another is reinstalling the Google play services (revert then update again.)
I side loaded my Google Play Services but it didn't fix the problem. I am still looking for a fix so trusted places will work.
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Having absolutely the same problem. The "on body detection" feature works perfectly, howeve, the "trusted places" - almost never. I find myself entering my PIN at home every time I want to unlock the device, except for the times I slide it out of my pocket. If Google fixes these problems, Smart Lock would be my favourite feature!
I've pretty much given up on Smart Location Unlock. It's been broken for weeks now. I'm on CM12 and made profiles to disable pin/password/pattern when connected to my home Wi-Fi.
With latest firmware (G930FXXU1APD1-G930FDBT1APC5-DBT) Im having problems when unlocking the device with fingerprint. It does not allow me, but instead I get:
“Enter pin instead of using fingerprint recognition because of security policy”
And I have to use the PIN.
This happens when locking the display with “lock wedged”. If the lock is made with button (power) ... or time out display. Then I can normally use the fingerprint.
Does someone also facing the problem?
Is there any solution – setting?
Best.
D.
Yes i had this and tried to reset my fingerprints when i tried that settings error and closed, then i couldnt change anything, pin, fingerprints, couldnt even factory reset. Cause it always asked for my pin and after i entered it settings would error rebooting didnt help. Finally using android device manager from my pc i had to do an erase. My s7 is stock and it had nothing disable at the time this happen.
ducy1 said:
With latest firmware (G930FXXU1APD1-G930FDBT1APC5-DBT) Im having problems when unlocking the device with fingerprint. It does not allow me, but instead I get:
“Enter pin instead of using fingerprint recognition because of security policy”
And I have to use the PIN.
This happens when locking the display with “lock wedged”. If the lock is made with button (power) ... or time out display. Then I can normally use the fingerprint.
Does someone also facing the problem?
Is there any solution – setting?
Best.
D.
Click to expand...
Click to collapse
there might be extra Policy set on ur device.
go to setting > Security > click on Clear Credentials
+ also check what is ur device administrator
:good:
I had that even on my Nexus 6P when using Nova's double tap to lock feature. I think it's something to do with Marshmallow actually.
Sent from my SM-G930W8 using Tapatalk
Geeks Empire said:
there might be extra Policy set on ur device.
go to setting > Security > click on Clear Credentials
+ also check what is ur device administrator
:good:
Click to expand...
Click to collapse
Clear credentials is not active.
Device Admin - APP is added.
So the error is still there.
ducy1 said:
Clear credentials is not active.
Device Admin - APP is added.
So the error is still there.
Click to expand...
Click to collapse
You can try Samsung's Good Lock app from Galaxy Apps store or, if you live outside U.S., from apkmirror.com. It's a System UI update that allows fingerprint unlock with third party locking widgets.
@ avah
This actually works. But ... then I get totally different lock screen display etc... that I actually don’t like.
So ... till now ... no real solution.
Best.
Hay
Question.
Is it possible to flash the phone back to previous ROM version via Odin… and you won’t get Knox void .. or something else??
I'm thinking to go back to previous ROM when lock and fingerprint worked OK.
Best
D.
This is a duplicate of: http://forum.xda-developers.com/galaxy-s7/help/security-policy-prevents-fingerprint-t3354270
You can find details on that thread about this problem.
I'm having the same issue and I must say it is very annoying. Can't really see any reason why this should interfere with the security. Should be my choice to be honest. Would be nice to have a solution to this. Looks like it's been an issue for a long time as well. Found some threads about the 6P for example with the same issue.
Try use other app to pass that policy: https://play.google.com/store/apps/details?id=com.luutinhit.doubletapscreenoff
When using app: https://play.google.com/store/apps/details?id=com.luutinhit.doubletapscreenoff please choose check box show clear view to fix this problem.
ducy1 said:
With latest firmware (G930FXXU1APD1-G930FDBT1APC5-DBT) Im having problems when unlocking the device with fingerprint. It does not allow me, but instead I get:
“Enter pin instead of using fingerprint recognition because of security policy”
And I have to use the PIN.
This happens when locking the display with “lock wedged”. If the lock is made with button (power) ... or time out display. Then I can normally use the fingerprint.
Does someone also facing the problem?
Is there any solution – setting?
Best.
D.
Click to expand...
Click to collapse
A third-party lock screen app call 'Quick Gesture Pro' on google play may work for you
bruce88 said:
A third-party lock screen app call 'Quick Gesture Pro' on google play may work for you
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Click to collapse
Are you aware of that you are answering a post that is almost half a year old?
gerhard_wa said:
Are you aware of that you are answering a post that is almost half a year old?
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Click to collapse
Yes but the problem still remains so it was a good initiative. I've got a brand new S7 and I find this very annoying. If I switch off my screen with Nova, I have to use fingerprint+PIN Code to unlock. If I switch it with physical buttons, I only have to use fingerprints..
Fixed
Search 4 knock on app on playstore.
Instal
Tap on create icon. Turn off the rest options
Fixed by installing a third party screen locker.
Kholargol said:
Fixed by installing a third party screen locker.
Click to expand...
Click to collapse
Which one?
xavier2k3 said:
Which one?
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Screen Lock Pro
luutinhit.1412 said:
When using app: https://play.google.com/store/apps/details?id=com.luutinhit.doubletapscreenoff please choose check box show clear view to fix this problem.
Click to expand...
Click to collapse
Your app is too many pop-up ads, so bad. I uninstall it quickly.
Hello all. I have a problem. I can not, for the life of me, figure out how to set my lock screen to 'None'. I've tried:
Disabling fingerprints and fingerprint unlock,
Disabling smart unlock and any trusted agents
Disabling and uninstalling Android Pay and Android Wallet,
Disabling NFC,
I have no VPNs
I have no administrators enabled,
I have cleared my credential storage,
powered off my phone and powered it back on
I do not have any encryption enabled
and still 'None' is grayed out with the "Disabled by Administrator, encryption policy, or credential storage" message.
I just can't think of anything else to try in order to disable the lockscreen. Can anyone please help me?:crying: Thank you for anyone help anyone can offer. I'm desparate!
You seem to have tried everything. Only thing else I can think of is I know sometimes if apps are allowed draw over others, the phone can block some security settings.
Just a suggestion, but if you go into your apps in settings and change it there, maybe it'll work
All I can suggest then is a factory reset unfortunately, I cannot think of anything else to change
Sorry I couldn't be of more help
Draw over other apps
Should I disable Draw over other apps for every app in the list or any one in particular?
Schuettais said:
Should I disable Draw over other apps for every app in the list or any one in particular?
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Click to collapse
I have exactly the same problem,after factory reset it s ok,but after instalation couples of apps and other stufs again is the same...i dont know where is problem...is anybody resolve this without factory reseting phone?
We have this issue on our Honor 8. It's my son's phone so I can't test possible solutions. One I read was to remove all credentials. Since I don't have the phone, I have no idea where credentials are. Another I read said to create a pattern lock and a pin emergency lock. Use the WRONG pattern 5 times or until it requires the back-up pin. Enter back-up pin then the "none" choice returned. It will be a few more weeks before I have access to the phone. If either works, please report back.
Sent from my Nexus 5X using Tapatalk
ritchea said:
We have this issue on our Honor 8. It's my son's phone so I can't test possible solutions. One I read was to remove all credentials. Since I don't have the phone, I have no idea where credentials are. Another I read said to create a pattern lock and a pin emergency lock. Use the WRONG pattern 5 times or until it requires the back-up pin. Enter back-up pin then the "none" choice returned. It will be a few more weeks before I have access to the phone. If either works, please report back.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I once had that problem. This is what I did and it worked for me.
Ihaveatattoo said:
I once had that problem. This is what I did and it worked for me.
Click to expand...
Click to collapse
Thanks.
Sent from my Nexus 5X using Tapatalk
1 app can help u out here ( Gravity Screen ) better if have the purchased one . will never neet un unlock ur device any more =)
GD Luck .
Romiui said:
1 app can help u out here ( Gravity Screen ) better if have the purchased one . will never neet un unlock ur device any more =)
GD Luck .
Click to expand...
Click to collapse
He's talking about removing the lock screen, and he's fixed it... ?
jkccl9 said:
He's talking about removing the lock screen, and he's fixed it...
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Click to collapse
Try The app then Decide if any thing u done by removing is better than this app ( Try To download payed app ) .
Romiui said:
Try The app then Decide if any thing u done by removing is better than this app ( Try To download payed app ) .
Click to expand...
Click to collapse
U need to read the OP again... That isn't his problem
I purchased my 4a to hold me over while sending my 4xl to get fixed(faulty battery connector, along with other bugs). One of the issues my 4xl had was a terrible lock screen delay after putting in my password or using face unlock. I chalked it up to slow facial recognition interfering with the unlock.
HOWEVER, I know now that the problem was not the facial recognition, as my 4a has had the same problem since I pulled it out the box and updated it. After using my pin/fingerprint to unlock the phone, I'm often met with this half transparent lock screen (see screenshot) that last anywhere from 5 to 10 seconds. This persist randomly in safe mode, and even after factory resets with minimal apps installed.
Is there a current bug tracker on this that I can't find? Link it if there is. Is there a workaround you guys are using? I can't imagine both of my devices having the same problem and it not occuring to anyone else.
Two different device similar issue ?
Could be the software you are running ?
Is it 100% stock ? When the device came out of the box did it not unlock right away ?
No delays on my device, touch the finger print scanner the phone immediately unlocks.
No delays here. Confidently can extend that to the overwhelming majority of 4a users who would be raising a torrid fuss if sign-in delays were the norm. Given it happened to you on two different devices/models you only need to look to the mirror to find root cause.
I found the cause and can replicate it across devices. It only happens when you're using pin + pixel print lock combo. Changing pin to pattern or password completely fixed my issues.
I cant believe I had this problem since the 4xl and it's my the pin option the whole time.
noidea24 said:
I found the cause and can replicate it across devices. It only happens when you're using pin + pixel print lock combo. Changing pin to pattern or password completely fixed my issues.
I cant believe I had this problem since the 4xl and it's my the pin option the whole time.
Click to expand...
Click to collapse
Strange, I use pin + pixel print lock combo (as I imagine is extremely common) and i don't have any issues. Maybe it's something deeper. At least you found a work around for now though.
noidea24 said:
I found the cause and can replicate it across devices. It only happens when you're using pin + pixel print lock combo. Changing pin to pattern or password completely fixed my issues.
I cant believe I had this problem since the 4xl and it's my the pin option the whole time.
Click to expand...
Click to collapse
tCizler said:
Strange, I use pin + pixel print lock combo (as I imagine is extremely common) and i don't have any issues. Maybe it's something deeper. At least you found a work around for now though.
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Click to collapse
"pin + pixel print lock combo" here as well; no delays. Try booting in safe mode to rule out personal app. All bets are off if rooted/unlocked.
DB126 said:
"pin + pixel print lock combo" here as well; no delays. Try booting in safe mode to rule out personal app. All bets are off if rooted/unlocked.
Click to expand...
Click to collapse
Completely stock. Latest updates. As mentioned in my original post, it even happened after factory resets and in safe mode. I can grab a screen recording, as I still have this problem after performing a factory flash. I setup pin and print in the initial setup, and soon after I have the problem stated. Only way to resolve is to disable/change pin option.
I remember pin unlock being a problem in the past, but it was a while ago.
noidea24 said:
Completely stock. Latest updates. As mentioned in my original post, it even happened after factory resets and in safe mode. I can grab a screen recording, as I still have this problem after performing a factory flash. I setup pin and print in the initial setup, and soon after I have the problem stated. Only way to resolve is to disable/change pin option.
I remember pin unlock being a problem in the past, but it was a while ago.
Click to expand...
Click to collapse
Hum - same weird problem on two different "stock" devices that isn't widely reported. Perhaps something related to your Google profile. Probably should reach out to them for further assistance or just stick with your workaround.
So I have this exact same problem with a Pixel 5. When I touch my fingerprint to the scanner, the screen stays black for 10+ seconds and then finally turns on. I tried the workaround (i.e. I switched from a PIN to a pattern), and so far I definitely see improvement. No issues so far. So I'll give it more time, but I think I may have replicated the problem and workaround. (on a Pixel 5)
Under Settings / Security / Device Admin Apps, do you all have an admin app configured? My employer has a special app for a VPN-like alternative and it has special admin privileges to validate the device security posture. I'm curious if it's related to having an admin app and security PIN enabled. It's probably an infrequently-used feature (relatively speaking), which makes it prone to weird unknown bugs.