Fingerprint unlock problem - Samsung Galaxy S7 Questions and Answers

With latest firmware (G930FXXU1APD1-G930FDBT1APC5-DBT) Im having problems when unlocking the device with fingerprint. It does not allow me, but instead I get:
“Enter pin instead of using fingerprint recognition because of security policy”
And I have to use the PIN.
This happens when locking the display with “lock wedged”. If the lock is made with button (power) ... or time out display. Then I can normally use the fingerprint.
Does someone also facing the problem?
Is there any solution – setting?
Best.
D.

Yes i had this and tried to reset my fingerprints when i tried that settings error and closed, then i couldnt change anything, pin, fingerprints, couldnt even factory reset. Cause it always asked for my pin and after i entered it settings would error rebooting didnt help. Finally using android device manager from my pc i had to do an erase. My s7 is stock and it had nothing disable at the time this happen.

ducy1 said:
With latest firmware (G930FXXU1APD1-G930FDBT1APC5-DBT) Im having problems when unlocking the device with fingerprint. It does not allow me, but instead I get:
“Enter pin instead of using fingerprint recognition because of security policy”
And I have to use the PIN.
This happens when locking the display with “lock wedged”. If the lock is made with button (power) ... or time out display. Then I can normally use the fingerprint.
Does someone also facing the problem?
Is there any solution – setting?
Best.
D.
Click to expand...
Click to collapse
there might be extra Policy set on ur device.
go to setting > Security > click on Clear Credentials
+ also check what is ur device administrator
:good:

I had that even on my Nexus 6P when using Nova's double tap to lock feature. I think it's something to do with Marshmallow actually.
Sent from my SM-G930W8 using Tapatalk

Geeks Empire said:
there might be extra Policy set on ur device.
go to setting > Security > click on Clear Credentials
+ also check what is ur device administrator
:good:
Click to expand...
Click to collapse
Clear credentials is not active.
Device Admin - APP is added.
So the error is still there.

ducy1 said:
Clear credentials is not active.
Device Admin - APP is added.
So the error is still there.
Click to expand...
Click to collapse
You can try Samsung's Good Lock app from Galaxy Apps store or, if you live outside U.S., from apkmirror.com. It's a System UI update that allows fingerprint unlock with third party locking widgets.

@ avah
This actually works. But ... then I get totally different lock screen display etc... that I actually don’t like.
So ... till now ... no real solution.
Best.

Hay
Question.
Is it possible to flash the phone back to previous ROM version via Odin… and you won’t get Knox void .. or something else??
I'm thinking to go back to previous ROM when lock and fingerprint worked OK.
Best
D.

This is a duplicate of: http://forum.xda-developers.com/galaxy-s7/help/security-policy-prevents-fingerprint-t3354270
You can find details on that thread about this problem.

I'm having the same issue and I must say it is very annoying. Can't really see any reason why this should interfere with the security. Should be my choice to be honest. Would be nice to have a solution to this. Looks like it's been an issue for a long time as well. Found some threads about the 6P for example with the same issue.

Try use other app to pass that policy: https://play.google.com/store/apps/details?id=com.luutinhit.doubletapscreenoff

When using app: https://play.google.com/store/apps/details?id=com.luutinhit.doubletapscreenoff please choose check box show clear view to fix this problem.

ducy1 said:
With latest firmware (G930FXXU1APD1-G930FDBT1APC5-DBT) Im having problems when unlocking the device with fingerprint. It does not allow me, but instead I get:
“Enter pin instead of using fingerprint recognition because of security policy”
And I have to use the PIN.
This happens when locking the display with “lock wedged”. If the lock is made with button (power) ... or time out display. Then I can normally use the fingerprint.
Does someone also facing the problem?
Is there any solution – setting?
Best.
D.
Click to expand...
Click to collapse
A third-party lock screen app call 'Quick Gesture Pro' on google play may work for you

bruce88 said:
A third-party lock screen app call 'Quick Gesture Pro' on google play may work for you
Click to expand...
Click to collapse
Are you aware of that you are answering a post that is almost half a year old?

gerhard_wa said:
Are you aware of that you are answering a post that is almost half a year old?
Click to expand...
Click to collapse
Yes but the problem still remains so it was a good initiative. I've got a brand new S7 and I find this very annoying. If I switch off my screen with Nova, I have to use fingerprint+PIN Code to unlock. If I switch it with physical buttons, I only have to use fingerprints..

Fixed
Search 4 knock on app on playstore.
Instal
Tap on create icon. Turn off the rest options

Fixed by installing a third party screen locker.

Kholargol said:
Fixed by installing a third party screen locker.
Click to expand...
Click to collapse
Which one?

xavier2k3 said:
Which one?
Click to expand...
Click to collapse
Screen Lock Pro

luutinhit.1412 said:
When using app: https://play.google.com/store/apps/details?id=com.luutinhit.doubletapscreenoff please choose check box show clear view to fix this problem.
Click to expand...
Click to collapse
Your app is too many pop-up ads, so bad. I uninstall it quickly.

Related

Screen Off and Lock + Trusted Device?

I've been using Screen Off and Lock forever to lock my phone using the swipe-up-from-home-nav-button (instead of the default Google Now).
After updating to Lolipop, I started using my Moto 360 as a trusted device and enabled a PIN lock on my phone. When I lock the phone with the power button and my Moto 360 connected, no PIN screen appears when I turn the screen back on.
However, if I lock the phone using the app Screen Off and Lock, the PIN screen always comes on when I go to turn the screen back on. This defeats the whole purpose/convenience of the trusted device bypassing the PIN. Anyone know how to fix this? Or know of an app that will work better?
It hasn't been updated since January so I imagine its just an incompatibility
ragnarokx said:
I've been using Screen Off and Lock forever to lock my phone using the swipe-up-from-home-nav-button (instead of the default Google Now).
After updating to Lolipop, I started using my Moto 360 as a trusted device and enabled a PIN lock on my phone. When I lock the phone with the power button and my Moto 360 connected, no PIN screen appears when I turn the screen back on.
However, if I lock the phone using the app Screen Off and Lock, the PIN screen always comes on when I go to turn the screen back on. This defeats the whole purpose/convenience of the trusted device bypassing the PIN. Anyone know how to fix this? Or know of an app that will work better?
Click to expand...
Click to collapse
I'm on stock rooted Lollipop and I'm running into a similar issue, but with face unlock instead of trusted device.
I have double-tap on Nova Launcher set to system lock using Tasker, and when I lock my phone using that, face unlock doesn't activate, and won't until I put in my PIN password and then re-lock using the power button.
chronostorm said:
I'm on stock rooted Lollipop and I'm running into a similar issue, but with face unlock instead of trusted device.
I have double-tap on Nova Launcher set to system lock using Tasker, and when I lock my phone using that, face unlock doesn't activate, and won't until I put in my PIN password and then re-lock using the power button.
Click to expand...
Click to collapse
I also tried locking my phone using Greenify instead of Screen Off & Lock, sam result. Perhaps there is a way to implement locking the phone that won't trigger the PIN to unlock? Or - and I hope this isn't the case - maybe there is no way to do this in 5.0?
ragnarokx said:
I also tried locking my phone using Greenify instead of Screen Off & Lock, sam result. Perhaps there is a way to implement locking the phone that won't trigger the PIN to unlock? Or - and I hope this isn't the case - maybe there is no way to do this in 5.0?
Click to expand...
Click to collapse
I tried messing around with screen timeout in Tasker, but it doesn't let me set it to 0 seconds (for obvious reasons, I guess haha), since I noticed that letting my screen time out seems to work just fine for triggering face unlock. The lowest I can set it to is 7 seconds though, if I remember right, which is a bit too high for a screen off function.
ragnarokx said:
I've been using Screen Off and Lock forever to lock my phone using the swipe-up-from-home-nav-button (instead of the default Google Now).
After updating to Lolipop, I started using my Moto 360 as a trusted device and enabled a PIN lock on my phone. When I lock the phone with the power button and my Moto 360 connected, no PIN screen appears when I turn the screen back on.
However, if I lock the phone using the app Screen Off and Lock, the PIN screen always comes on when I go to turn the screen back on. This defeats the whole purpose/convenience of the trusted device bypassing the PIN. Anyone know how to fix this? Or know of an app that will work better?
Click to expand...
Click to collapse
Have the same issue, wait for developer to fix it.
Sent from my Nexus 5 using Tapatalk
Not sure this will be "fixed". All apps that are stating to lock the phone will actually do so, whether trusted devices are enabled or not. They act the same way as if you are on the lockscreen with the lock disabled by a trusted device and then press the lock symbol at the bottom, this also locks the device. This has been a problem forever, apps just work differently than the hardware power button.
As a fix you can try the following: Use another app to completely disable the lockscreen or keyguard (whatever your prefer) when a trusted device is connected instead of using the android built in feature.
If you are like me and want to use the new trusted devices feature of lollipop you can use Tasker as a workaround. Create a tasker task with the command "run shell --> input keyevent 26". This also requires root. Then you can use the app Home Button Launcher to set a shortcut to run the new task when swiping up. This is what I'm using and it works without any problem! I hope I could help.
spiderflash said:
Not sure this will be "fixed". All apps that are stating to lock the phone will actually do so, whether trusted devices are enabled or not. They act the same way as if you are on the lockscreen with the lock disabled by a trusted device and then press the lock symbol at the bottom, this also locks the device. This has been a problem forever, apps just work differently than the hardware power button.
As a fix you can try the following: Use another app to completely disable the lockscreen or keyguard (whatever your prefer) when a trusted device is connected instead of using the android built in feature.
If you are like me and want to use the new trusted devices feature of lollipop you can use Tasker as a workaround. Create a tasker task with the command "run shell --> input keyevent 26". This also requires root. Then you can use the app Home Button Launcher to set a shortcut to run the new task when swiping up. This is what I'm using and it works without any problem! I hope I could help.
Click to expand...
Click to collapse
I attached a pic of trying to do what you said in Tasker. When I run the task, nothing happens.
ragnarokx said:
I attached a pic of trying to do what you said in Tasker. When I run the task, nothing happens.
Click to expand...
Click to collapse
Have you installed the latest superSU beta? The previous versions had problems with the new security features introduced by lollipop. If you're not using this latest version my solution won't work.
spiderflash said:
Have you installed the latest superSU beta? The previous versions had problems with the new security features introduced by lollipop. If you're not using this latest version my solution won't work.
Click to expand...
Click to collapse
It worked! SuperSU beta did the trick.
Also, I didn't need a separate app to make a Home key shortcut, I just made a profile: Event -> UI -> Assistance Request -> add the Task with input keyevent 26.
Thanks!
Nothing against Screen Off and Lock as it's just doing what it's designed to do (and Lock after all) but this is a useful work around, thanks.
ragnarokx said:
It worked! SuperSU beta did the trick.
Also, I didn't need a separate app to make a Home key shortcut, I just made a profile: Event -> UI -> Assistance Request -> add the Task with input keyevent 26.
Thanks!
Click to expand...
Click to collapse
Oh yeah I forgot about that. First I tried it that way, but for some reason it didn't work, so thats why I use an external app But I'm glad it works for you!
spiderflash said:
Not sure this will be "fixed". All apps that are stating to lock the phone will actually do so, whether trusted devices are enabled or not. They act the same way as if you are on the lockscreen with the lock disabled by a trusted device and then press the lock symbol at the bottom, this also locks the device. This has been a problem forever, apps just work differently than the hardware power button.
As a fix you can try the following: Use another app to completely disable the lockscreen or keyguard (whatever your prefer) when a trusted device is connected instead of using the android built in feature.
If you are like me and want to use the new trusted devices feature of lollipop you can use Tasker as a workaround. Create a tasker task with the command "run shell --> input keyevent 26". This also requires root. Then you can use the app Home Button Launcher to set a shortcut to run the new task when swiping up. This is what I'm using and it works without any problem! I hope I could help.
Click to expand...
Click to collapse
Thanks you guys. Now I feel more at home with Lollipop with my old habit. I couldn't stand that smart lock was disabled when I used other screen off apps (then again those haven't gotten an update for a while too).
ragnarokx said:
It worked! SuperSU beta did the trick.
Also, I didn't need a separate app to make a Home key shortcut, I just made a profile: Event -> UI -> Assistance Request -> add the Task with input keyevent 26.
Thanks!
Click to expand...
Click to collapse
Yeah, there is no update yet from screen lock app developer regarding this issue ..
guess i have to use tasker trick ..
nsg86 said:
Yeah, there is no update yet from screen lock app developer regarding this issue ..
guess i have to use tasker trick ..
Click to expand...
Click to collapse
There probably won't be. The app is called "... And Lock". Technically, it's doing what its supposed to.
spiderflash said:
Not sure this will be "fixed". All apps that are stating to lock the phone will actually do so, whether trusted devices are enabled or not. They act the same way as if you are on the lockscreen with the lock disabled by a trusted device and then press the lock symbol at the bottom, this also locks the device. This has been a problem forever, apps just work differently than the hardware power button.
As a fix you can try the following: Use another app to completely disable the lockscreen or keyguard (whatever your prefer) when a trusted device is connected instead of using the android built in feature.
If you are like me and want to use the new trusted devices feature of lollipop you can use Tasker as a workaround. Create a tasker task with the command "run shell --> input keyevent 26". This also requires root. Then you can use the app Home Button Launcher to set a shortcut to run the new task when swiping up. This is what I'm using and it works without any problem! I hope I could help.
Click to expand...
Click to collapse
Was searching for a solution and i found this thread! Thanks a lot!
So no hope for people like me who don't use trusted devices/places but use trusted face? Because I think even tasker can't do that with trusted face unlock.
Also looking for a solution to this with trusted faces on lollipop.
Edit: If you're interested, you can follow the defect here: https://code.google.com/p/android/issues/detail?id=79735

Skip Pattern Unlock @home

Hey,
Im looking for a solution to skip the pattern lock when Im connected with my Wifi at home.
Im running Lollipop and i DONT wanna use Androids "Trusted areas".
Hope you can help me.
Thanks so far!
Nik
Tasker?
Tasker only supports skip PIN Lock, isnt it?
Latest google play services
mr.joshuanice said:
Latest google play services
Click to expand...
Click to collapse
Did you even read the OP?
Im running Lollipop and i DONT wanna use Androids "Trusted areas".
Click to expand...
Click to collapse
mr.joshuanice said:
Latest google play services
Click to expand...
Click to collapse
So, you didnt read my post, Sir!
But I found a solution in using Llama...
It's clear I haven't read all ... Sorry for that just trying to help I'm standing on crowded train to work
4tticuz said:
Tasker only supports skip PIN Lock, isnt it?
Click to expand...
Click to collapse
With Secure Settings (and Tasker) it will do pattern lock. I am doing this. The only difference between KK and L with secure settings is you have to go into the spanner icon > Pattern unlock method [4.1+] > Lock Settings (Experimental)
rootSU said:
With Secure Settings (and Tasker) it will do pattern lock. I am doing this. The only difference between KK and L with secure settings is you have to go into the spanner icon > Pattern unlock method [4.1+] > Lock Settings (Experimental)
Click to expand...
Click to collapse
Thanks alot, will def. test this!
rootSU said:
With Secure Settings (and Tasker) it will do pattern lock. I am doing this. The only difference between KK and L with secure settings is you have to go into the spanner icon > Pattern unlock method [4.1+] > Lock Settings (Experimental)
Click to expand...
Click to collapse
+1 to this.
Its the best way to go.
jayRokk said:
+1 to this.
Its the best way to go.
Click to expand...
Click to collapse
One thing I've had a few times though, if im locked then come in range of WiFi, it is still locked and the pattern doesn't unlock it, so I've had to turn the screen off and on again
rootSU said:
One thing I've had a few times though, if im locked then come in range of WiFi, it is still locked and the pattern doesn't unlock it, so I've had to turn the screen off and on again
Click to expand...
Click to collapse
I read somewhere (can't recall where) that, that is supposed to happen. You have to unlock first with pin/pattern then it should take affect but I too have only had this happen a couple times. The rest of the times it just simply unlocks.
jayRokk said:
I read somewhere (can't recall where) that, that is supposed to happen. You have to unlock first with pin/pattern then it should take affect but I too have only had this happen a couple times. The rest of the times it just simply unlocks.
Click to expand...
Click to collapse
Hmm. With the new experimental feature you mean?
But what I mean is it is broken sometimes. Doesn't accept the pattern. It shows the pattern path as correct and just hangs there, not unlocking, until I off and on the screen.
use the new play service apk and set location
rootSU said:
Hmm. With the new experimental feature you mean?
But what I mean is it is broken sometimes. Doesn't accept the pattern. It shows the pattern path as correct and just hangs there, not unlocking, until I off and on the screen.
Click to expand...
Click to collapse
I have the same issue. Sometimes it works, sometimes it doesn't. I give up sometimes and just enter it manually.
JJsevol said:
I have the same issue. Sometimes it works, sometimes it doesn't. I give up sometimes and just enter it manually.
Click to expand...
Click to collapse
Do you have Secure Settings?
And in secure setting do you have System+ Module enabled and set up as Device Admin?
What me and @rootSU were talking about is just a, you can say a bug, where the pattern is complete but it just hangs to unlock.You can see the pattern (Which I think sucks because someone else can see if you just leave your phone on that screen) but it just stays there. You lock your phone again and upon swiping the regular slide lock, there shouldn't be any prompt anymore and it should work fine after that.
I know using Tasker alone cause a lot of error like not disabling lock screen at all and just a blank screen sometimes.
https://play.google.com/store/apps/details?id=com.benhirashima.skiplock
Works great
ChongoDroid said:
https://play.google.com/store/apps/details?id=com.benhirashima.skiplock
Works great
Click to expand...
Click to collapse
Have you tried it with lollipop? Does it work?
sorcio91 said:
Have you tried it with lollipop? Does it work?
Click to expand...
Click to collapse
I'll check right now on my n5
Edit: nope, says incompatible device on my n5.
Sorry can't test 5.0 on G3 as theirs no ROM for d852 yet.
where can I get latest Google services?
Sent from my Nexus 5

Disable lock screen

Hello all. I have a problem. I can not, for the life of me, figure out how to set my lock screen to 'None'. I've tried:
Disabling fingerprints and fingerprint unlock,
Disabling smart unlock and any trusted agents
Disabling and uninstalling Android Pay and Android Wallet,
Disabling NFC,
I have no VPNs
I have no administrators enabled,
I have cleared my credential storage,
powered off my phone and powered it back on
I do not have any encryption enabled
and still 'None' is grayed out with the "Disabled by Administrator, encryption policy, or credential storage" message.
I just can't think of anything else to try in order to disable the lockscreen. Can anyone please help me?:crying: Thank you for anyone help anyone can offer. I'm desparate!
You seem to have tried everything. Only thing else I can think of is I know sometimes if apps are allowed draw over others, the phone can block some security settings.
Just a suggestion, but if you go into your apps in settings and change it there, maybe it'll work
All I can suggest then is a factory reset unfortunately, I cannot think of anything else to change
Sorry I couldn't be of more help
Draw over other apps
Should I disable Draw over other apps for every app in the list or any one in particular?
Schuettais said:
Should I disable Draw over other apps for every app in the list or any one in particular?
Click to expand...
Click to collapse
I have exactly the same problem,after factory reset it s ok,but after instalation couples of apps and other stufs again is the same...i dont know where is problem...is anybody resolve this without factory reseting phone?
We have this issue on our Honor 8. It's my son's phone so I can't test possible solutions. One I read was to remove all credentials. Since I don't have the phone, I have no idea where credentials are. Another I read said to create a pattern lock and a pin emergency lock. Use the WRONG pattern 5 times or until it requires the back-up pin. Enter back-up pin then the "none" choice returned. It will be a few more weeks before I have access to the phone. If either works, please report back.
Sent from my Nexus 5X using Tapatalk
ritchea said:
We have this issue on our Honor 8. It's my son's phone so I can't test possible solutions. One I read was to remove all credentials. Since I don't have the phone, I have no idea where credentials are. Another I read said to create a pattern lock and a pin emergency lock. Use the WRONG pattern 5 times or until it requires the back-up pin. Enter back-up pin then the "none" choice returned. It will be a few more weeks before I have access to the phone. If either works, please report back.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I once had that problem. This is what I did and it worked for me.
Ihaveatattoo said:
I once had that problem. This is what I did and it worked for me.
Click to expand...
Click to collapse
Thanks.
Sent from my Nexus 5X using Tapatalk
1 app can help u out here ( Gravity Screen ) better if have the purchased one . will never neet un unlock ur device any more =)
GD Luck .
Romiui said:
1 app can help u out here ( Gravity Screen ) better if have the purchased one . will never neet un unlock ur device any more =)
GD Luck .
Click to expand...
Click to collapse
He's talking about removing the lock screen, and he's fixed it... ?
jkccl9 said:
He's talking about removing the lock screen, and he's fixed it...
Click to expand...
Click to collapse
Try The app then Decide if any thing u done by removing is better than this app ( Try To download payed app ) .
Romiui said:
Try The app then Decide if any thing u done by removing is better than this app ( Try To download payed app ) .
Click to expand...
Click to collapse
U need to read the OP again... That isn't his problem

Cannot use fingerprint to unlock after using screen off app

Hi there,
I tried to use screen off apps on my SS S8, but when unlocking, it requested PIN numbers instead of using the fingerprint.
The fingerprint only works if we lock screen using the physical button or after timeout.
Do you happen to know any workaround for this?
I read a thread on S7, suggesting using Nova launcher with Screen Lock widget. But, is there any setting we can change to use other apps?
Many thanks,
Nghia
That's general security setting of Android. Happens to me on my OnePlus 3 when it's locked by Greenify. Simply ditch those lock screen apps.
nghiavutruong said:
Hi there,
I tried to use screen off apps on my SS S8, but when unlocking, it requested PIN numbers instead of using the fingerprint.
The fingerprint only works if we lock screen using the physical button or after timeout.
Do you happen to know any workaround for this?
I read a thread on S7, suggesting using Nova launcher with Screen Lock widget. But, is there any setting we can change to use other apps?
Many thanks,
Nghia
Click to expand...
Click to collapse
hello,
it is a know issue, try Double Tap to Turn Off, will solve this problem, I am using it and I can use iris, fingerprint, face and of course PIN.
regards
I use nova launcher plus lock screen to double tap gesture. Works fine.
How do u set it up in Nova?
Figured it out, nevermind. At first I thought it was built into Nova, but found the app and set it up. Thx
I was wondering if there are other apps can fix this as well.
Many thanks!
giangishanghai said:
hello,
it is a know issue, try Double Tap to Turn Off, will solve this problem, I am using it and I can use iris, fingerprint, face and of course PIN.
regards
Click to expand...
Click to collapse
which app is this? there are so many apps with similar names on the play store.
MMakoto said:
which app is this? there are so many apps with similar names on the play store.
Click to expand...
Click to collapse
Double Tap To Turn Off, blue icon with a white cyrcle inside, app made by a chinese guy
regards
giangishanghai said:
Double Tap To Turn Off, blue icon with a white cyrcle inside, app made by a chinese guy
regards
Click to expand...
Click to collapse
Just tried it, it'd still require me to enter my pin afterwards.
Sent from my SM-G955U using Tapatalk
MMakoto said:
Just tried it, it'd still require me to enter my pin afterwards.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
mine is working good, I have set to lock with icon and is perfect, more accurate than double tap.
try to check option menu and play a bit with, if is working for me there is no meaning why it is not working for you!
regards
giangishanghai said:
mine is working good, I have set to lock with icon and is perfect, more accurate than double tap.
try to check option menu and play a bit with, if is working for me there is no meaning why it is not working for you!
regards
Click to expand...
Click to collapse
Played around with that app a little more, you actually need to enable that "show clear view" option, what it does is it would show the time on the screen for about one second before showing the AOD screen.
Sent from my SM-G955U using Tapatalk
MMakoto said:
Played around with that app a little more, you actually need to enable that "show clear view" option, what it does is it would show the time on the screen for about one second before showing the AOD screen.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
yes, that is a must to let sensors work with this app.
glad if working now!
regards
Use "softkey edge" which is a edge app works perfect. U can use iris or fingerprint after lock the phone using this edge app. Also it do not use device admin access..
You can download from galaxy apps and not avail in play store
OFF+ app work!
I have same issue with Samsung S8. Finally I found app called "OFF+". Just need to change screen off type to delay mode in app. Work perfectly. No issue with fingerprint! :good:
wplay12 said:
I have same issue with Samsung S8. Finally I found app called "OFF+". Just need to change screen off type to delay mode in app. Work perfectly. No issue with fingerprint! :good:
Click to expand...
Click to collapse
I think i'm gonna try to use this... Thank you for suggestion.
wplay12 said:
I have same issue with Samsung S8. Finally I found app called "OFF+". Just need to change screen off type to delay mode in app. Work perfectly. No issue with fingerprint! :good:
Click to expand...
Click to collapse
Do you have a link to this app?
This one works for me:
https://play.google.com/store/apps/details?id=gr.ictpro.jsalatas.screenoff
I tried those other ones and did not have luck.. either the app did allow fingerprint but did not turn the screen off in a reliable way.. or they required pin / password to unlock..
but just found this one and it works so far!
https://play.google.com/store/apps/details?id=com.redmanit.lockscreen
If this is still a question for anyone:
With nova launcher, you need to give it accessebility permission and choose in the nova settings to use a different lock screen method
The setting can be found in the nova settings by scrolling all the way down and choosing the last option in the advanced settings... Each option has an explanation for how it lockes the screen

Question [solved] Fingerprint reader not working in third party apps

I use the fingerprint reader to log into the phone. It's working. But if I try to use biometric login features in keepass or my banking app it won't recognise my fingerprint. Does anyone else have this issue?
Edit after a reboot and deactivating and activating the authentication in other apps option and some more finger wiggling it worked.
hey_malik said:
I use the fingerprint reader to log into the phone. It's working. But if I try to use biometric login features in keepass or my banking app it won't recognise my fingerprint. Does anyone else have this issue?
Edit after a reboot and deactivating and activating the authentication in other apps option and some more finger wiggling it worked.
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Working now in Keepass? I use biometric login with that all the time, especially when setting up.
Yes! Although the fingerprint reader seems to be picky
hey_malik said:
Yes! Although the fingerprint reader seems to be picky
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Not again...
mko000 said:
Not again...
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I guess it's learning
That and at least face unlock is an option this time
JakeDHS07 said:
That and at least face unlock is an option this time
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But not within third party apps. At least if I didn't miss anything.
Not for biometric authentication not at launch. But it is a screen lock option
True. But this was about usage in apps.
I find it annoying Face unlock works(not for third party apps) however you still have to swipe up to get to home screen, lol
I've had to redo my fingerprint already. It stopped reading it, really wish they would have gone with a more high-tech face unlock.
schmeggy929 said:
I find it annoying Face unlock works(not for third party apps) however you still have to swipe up to get to home screen, lol
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I saw on a youtube video (not sure which one) that there is a setting for face unlock to bypass the lock screen so you don't need the swipe action. I haven't received the device yet, so I can't tell you where the setting is.
schmeggy929 said:
I find it annoying Face unlock works(not for third party apps) however you still have to swipe up to get to home screen, lol
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There's a setting in the face unlock options that says something like "Skip screen lock" that needs to be checked to go straight to the home screen.
Ghisy said:
There's a setting in the face unlock options that says something like "Skip screen lock" that needs to be checked to go straight to the home screen.
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Can confirm this works fine and face unlock seems fairly stable. If you dont use that option you still need to put finger to screen which kind of defeats the object .....

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