Hi All,
I did a factory reset to solve a problem, problem solved, but somethong happened to the mobile data.
Data connects, shows the connection, nothing comes through. No browsing, no data on facebook, nothing...
Wifi is working fine.
The data is not completely dead. Once in a while an app gets updated if I keep it on. Sometimes, it gets connected. But most of the time it does not.
Troubleshooting done so far:
1. Did Factory Reset agin and again.
2. Changed the SIM with another one, new one is also not connecting. My SIM is working on other mobile, nothing wrong with the SIM.
3. Reset all APNs, did manual APN settings.
4. Removed theSIM kept for 1/2 hour and put it back in.
5. Checked all setting that can possibly affect anything.
Do anybody have similar experience? Please help.
I am on Marshmallow, latest version of the firmware.
Related
So I popped in another SIM to my phone temporarily, and in the process when I got my own back in, everything was fine EXCEPT
all my google accounts would not sign in, and would not accept their passwords. Strangely, 2/3 of them would not accept their password even on the pc in the browser. I briefly considered that I had been compromised but the timing is way too suspect with this never having happened before (the problem AND switching SIMs)
I reset those 2, and got them working on both the phone and pc browser again, on the phone only by deleting the accounts and re-adding them.
However, the remaining account (which I could always login on pc browser) will still not accept the password on the phone.
Because it is the main google account, it cannot be deleted on the phone except through a factory data reset.
I REALLY don't want to have to go through all that hassle of reconfiguring a million things just because something bugged out during switching SIMs.
How can I fix this without wasting my evening reseting settings and redownloading apps?
is data enabled on the phone? cuz if not it will give such errors. settings>wireless. data
Omnichron said:
is data enabled on the phone? cuz if not it will give such errors. settings>wireless. data
Click to expand...
Click to collapse
mobile data has always been disabled on this phone; since day 1.
why would it being disabled suddenly cause a problem now?
I don't pay for any data, so what exactly are you proposing I do?
fixed it.
was related to 2 step verification crap. turned it all off and worked again.
I have been having some troubles with Facebook Messenger on my Nexus 5. It has been the same problem since I got the phone in January. When I try to log in to the app, it comes up with the message "Something went wrong, please try again".
After doing some research, I found that taking out the SIM card or putting the device into Airplane mode let you log in.
However, when the device is taken off Airplane mode or the SIM card is put back in, that's when the real problems start. When I pull down to refresh the messages manually, it comes up with "Something went wrong".
I also can't receive any pictures in my messages.
Voice calls also don't work. It doesn't seem like every Nexus 5 has this problem, as it works for some people. I've also seen some Nexus 4 owners having the same problem. I've tried it on both Dalvik & ART, tried uninstalling and reinstalling the app, clearing the data and cache and even a factory reset. Nothing's changed. The only thing that I can think of that is causing the problems are differences between international, carrier and U.S. versions of the phone. Does anyone else have this problem, or has a fix to the problem? If you can, state the specs of your device, e.g. 32GB carrier. I'm using a 16GB International version.
Thanks guys.
Sprint Samsung Galaxy S6 G920P.02
Android 5.1.1
Rooted, No ROMS
I am very, VERY confused. This makes absolutely no sense to me. I believe my phone is just fried but I will find out when I take it into the sprint store tomorrow. I will most likely get a new/replacement phone but they will have no idea what caused the problem and I need to figure out how this happened so it won't happen again. I'm also very curious as I don't understand at all.
The problem: It started with me not being able to connect to the internet on ANY of my apps. No crashes or anything, just no connectivity to the internet. Calls and SMS still worked like normal. After calling sprint support they told me dial ##72786#, which then just simply broke calls and SMS. Now NOTHING works.
What caused the problem: This is where I am most confused. I was trying to setup a VPN (purevpn, to be exact) on my Xbox One. In the process of this, I was modifying my router settings on my Windows 8 PC, plugged in a 2nd router, and constantly turned the wifi off and on. I was using my phone to test if the wifi was still working. (e.g. going to google.com on firefox or launching clash of clans...literally that was it) The only thing that I can think may have messed it up was a step in settings up the VPN. On my computer, after I installed the purevpn software I located myself to "Network and Sharing Center", then clicked "Adapter Settings", then clicked on "Pure VPN", then "Sharing", then checked the box "Allow other network users to connect through this computer's internet connection", and lastly from the drop down menu, selected "Local Area Network." This allowed all devices on my network to use the VPN. Somehow this messed up my phone that hard?
See image below for clarification:
i.imgur DOT COM /cnAmC6h DOT PNG
Steps I have taken to fix this: I tried rebooting my times a million times. Then I cleared DNS cache in firefox and tried to connect. Then I tried hard rebooting my phone to flush DNS cache. Then I called sprint support, who told me dial ##72786#. After dialing this, calling and SMS DO NOT WORK. "Hands free activation" starting running after dialing that number and fails to work everytime. When I wasn't able to call the phone rep back, I used the sprint online chat support. I told the online rep what happened, and they assured me the only way to fix this was to factory reset my phone. As frustrated as I was, I did it. After the factory reboot, my phone STILL CAN'T CONNECT TO ****. Exactly how it was before the reboot, except I lost all of my stuff. I have done countless google searches and am clueless and need help.
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
quatzar said:
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
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Click to collapse
I really don't remember, It was months ago. I paid $30 for it though and have never had issues with it.
Just brought it into a sprint tech store and they fixed by putting in a fresh sim card, reseting the phone, cache, dns, and everything they could reset. After that did not work they flashed an updated version of my phones software on the phone, which removed the root , and fixed the issue.
I explained what I did to all of the employees in the store (I was the only one there) and they were all as clueless as me.
Does anyone know what could have possibly caused this?
After factory resetting my phone it won't connect to 4G/3G. I am still able to send texts and call people without this it just gets annoying when I can't connect to the internet. I am currently using the Sprint version of this phone. (I also tried debloating my phone and removed some stuff but then put all of it back on, and it still hasn't helped.)
Ellli said:
After factory resetting my phone it won't connect to 4G/3G. I am still able to send texts and call people without this it just gets annoying when I can't connect to the internet. I am currently using the Sprint version of this phone. (I also tried debloating my phone and removed some stuff but then put all of it back on, and it still hasn't helped.)
Click to expand...
Click to collapse
after reset you need to update prl and profile in system updates, in system, in general settings
jmacie said:
after reset you need to update prl and profile in system updates, in system, in general settings
Click to expand...
Click to collapse
found that out myself but ye that works!
So I have had this problem before a year or two ago, I tried everything and had to reset my phone to factory settings to get it fixed. The problem is now back and I'd like to avoid having to reset the phone as its just a huge pain in the ass to set it all back up. I get notifications late from whatsapp and it keeps losing connection to webwhatsapp (wifi or via 4g). Only way to reconnect is to unlock my phone. I have checekd all the settings, reinstalled whatsapp and the problem occurs out of nowhere as I didn't change any settings in my phone, didn't update my phone.
I'm hoping a wizard here has any suggestions as a last resort.
Kind regards, a desperate stranger.
edit: running android 8.0
edit2: reset the phone and the issue is still there.