So I popped in another SIM to my phone temporarily, and in the process when I got my own back in, everything was fine EXCEPT
all my google accounts would not sign in, and would not accept their passwords. Strangely, 2/3 of them would not accept their password even on the pc in the browser. I briefly considered that I had been compromised but the timing is way too suspect with this never having happened before (the problem AND switching SIMs)
I reset those 2, and got them working on both the phone and pc browser again, on the phone only by deleting the accounts and re-adding them.
However, the remaining account (which I could always login on pc browser) will still not accept the password on the phone.
Because it is the main google account, it cannot be deleted on the phone except through a factory data reset.
I REALLY don't want to have to go through all that hassle of reconfiguring a million things just because something bugged out during switching SIMs.
How can I fix this without wasting my evening reseting settings and redownloading apps?
is data enabled on the phone? cuz if not it will give such errors. settings>wireless. data
Omnichron said:
is data enabled on the phone? cuz if not it will give such errors. settings>wireless. data
Click to expand...
Click to collapse
mobile data has always been disabled on this phone; since day 1.
why would it being disabled suddenly cause a problem now?
I don't pay for any data, so what exactly are you proposing I do?
fixed it.
was related to 2 step verification crap. turned it all off and worked again.
Related
I'm kinda in a daze from losing my Nexus S last night. The hangover is probably contributing to said daze. I don't have one of those security apps installed. I must have forgotten to restore it when I flashed a new ROM. My inner child is on my inner floor bawling his eyes out at the moment.
Anyway, my question is, what can I do to ensure minimal loss of my privacy. I have already changed all my passwords. Does this automatically unsync my account on the phone? I mean, will the phone ask whoever has it to re-enter the new password? What else am I forgetting? What else can I do?
Would appreciate it if "You should have"s are avoided. Thanks!
I know for sure that if you have changed your Google/Gmail Password, that the phone will prompt for a new one. As far as 'unsyncing' I do not know. I didn't check to see if my contacts/emails/calendar etc were removed when I changed the password and the phone prompted for a new one.
I will change my password again, see what happens and let you know.
*****EDIT*****
I changed my password for my phone, I got a notification about a sign in error, that prompted for a password. The dialing functions still worked as normal, any emails that you had cached were also visibile as well as the calendar. I rebooted without updating the password and could still call out as normal, but when I tried to access the Gmail app, it tried to sync the inbox, but prompted for a password right away.
I don't have any apps installed with other sensitive information, but I would imagine those would function as normal.
Hope this helps.
You could try lookout mobile security "plan b" will help find it.
Sent from my Nexus S using XDA Premium App
Hmm sorry to hear that dude, i would probably be bawling on the floor too!
Although... i probably will install one of those security apps now...
Thanks for your help, guys.
Even if you don't change password but someone change sim card,android will require reenter password for sync
Sent from my Nexus S using XDA App
I don't know if Plan B would work seeing as how his Google Account is tied to the market account. Because he changed his password and the phone lost connection with the Google account, I don't believe remote installs will work, but I could be wrong.
SphericalPuma said:
I don't know if Plan B would work seeing as how his Google Account is tied to the market account. Because he changed his password and the phone lost connection with the Google account, I don't believe remote installs will work, but I could be wrong.
Click to expand...
Click to collapse
Yes, I was wondering the same thing. I picked up a new Nexus S(not SAMOLED unfortunately) and synced it up and everything. Finally got to a PC and looked up my Market Account. It listed both phones under devices and I could go all the way to installing it on both phones. It located my current phone.
Unfortunately, I blocked my SIM card prematurely(did not know about Plan B), so, I can't send out the locate SMS. But, I figure whoever has it has probably removed the SIM card, or does not know how to charge it if the battery is dead or is using a SIM on it without a data connection. So, no data connection means no app on the phone. I haven't received an email from Plan B for the lost phone.
Why is the phone is still linked to my market account? I can see that the carrier has been changed which means a new SIM.
For now I'm just satisfying myself by installing inane and useless apps on the phone. HAHA! I hope it works and the app installation is going through. I've pretty much lost hope of finding it.
Sprint Samsung Galaxy S6 G920P.02
Android 5.1.1
Rooted, No ROMS
I am very, VERY confused. This makes absolutely no sense to me. I believe my phone is just fried but I will find out when I take it into the sprint store tomorrow. I will most likely get a new/replacement phone but they will have no idea what caused the problem and I need to figure out how this happened so it won't happen again. I'm also very curious as I don't understand at all.
The problem: It started with me not being able to connect to the internet on ANY of my apps. No crashes or anything, just no connectivity to the internet. Calls and SMS still worked like normal. After calling sprint support they told me dial ##72786#, which then just simply broke calls and SMS. Now NOTHING works.
What caused the problem: This is where I am most confused. I was trying to setup a VPN (purevpn, to be exact) on my Xbox One. In the process of this, I was modifying my router settings on my Windows 8 PC, plugged in a 2nd router, and constantly turned the wifi off and on. I was using my phone to test if the wifi was still working. (e.g. going to google.com on firefox or launching clash of clans...literally that was it) The only thing that I can think may have messed it up was a step in settings up the VPN. On my computer, after I installed the purevpn software I located myself to "Network and Sharing Center", then clicked "Adapter Settings", then clicked on "Pure VPN", then "Sharing", then checked the box "Allow other network users to connect through this computer's internet connection", and lastly from the drop down menu, selected "Local Area Network." This allowed all devices on my network to use the VPN. Somehow this messed up my phone that hard?
See image below for clarification:
i.imgur DOT COM /cnAmC6h DOT PNG
Steps I have taken to fix this: I tried rebooting my times a million times. Then I cleared DNS cache in firefox and tried to connect. Then I tried hard rebooting my phone to flush DNS cache. Then I called sprint support, who told me dial ##72786#. After dialing this, calling and SMS DO NOT WORK. "Hands free activation" starting running after dialing that number and fails to work everytime. When I wasn't able to call the phone rep back, I used the sprint online chat support. I told the online rep what happened, and they assured me the only way to fix this was to factory reset my phone. As frustrated as I was, I did it. After the factory reboot, my phone STILL CAN'T CONNECT TO ****. Exactly how it was before the reboot, except I lost all of my stuff. I have done countless google searches and am clueless and need help.
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
quatzar said:
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
Click to expand...
Click to collapse
I really don't remember, It was months ago. I paid $30 for it though and have never had issues with it.
Just brought it into a sprint tech store and they fixed by putting in a fresh sim card, reseting the phone, cache, dns, and everything they could reset. After that did not work they flashed an updated version of my phones software on the phone, which removed the root , and fixed the issue.
I explained what I did to all of the employees in the store (I was the only one there) and they were all as clueless as me.
Does anyone know what could have possibly caused this?
Hi
I just sold my S7 and beforehand I used the Settings menu to reset the phone. It also asked for the Samsung password too for some reason. I checked after the boot that the phone restarted in factory setup mode and it did, so I powered it off and shipped it.
Now the buyer has said that they see this msg on start up:
"an unauthorised attempt has been made to reset your device to factory default settings, connect to Wi Fi or mobile network to verify your identity"
Why is this?
They are saying that they have been advised that "the phone is locked" and so want to return it.
Why did the FRP get triggered? Is there any way out of this?
Obvs I really don't want to give the buyer my google userid (presuming this will allow them to to set it up) as even if I changed my password afterwards they could potentially do all sorts of stuff before I can change the password again ... Besides giving your login out just a no no in anyone's book.
mr-br said:
I checked after the boot that the phone restarted in factory setup mode and it did, so I powered it off and shipped it.
Click to expand...
Click to collapse
Did you check if everything was actually properly erased by going through the setup wizard again and seeing if it complained about an unauthorized reset, or did you just see the setup screen and thought everything was good? It also seems you didn't remove any accounts prior to the reset.
You should've removed all accounts, and disabled any screen lock methods on the device before even going into the reset menu on the Settings app. If you leave your accounts on your device, especially your Google and Samsung accts, both FRP and Reactivation Lock will assume that an unauthorized reset was made and as such it will store said accounts during setup in order to verify that it's *you* who reset the phone.
It may be possible for the buyer to bypass FRP and effectively remove your Google account from the phone, but if Samsung's Reactivation Lock was enabled and you still hadn't tripped Knox, then you're pretty much out of luck on doing that in any way. Removing the Reactivation Lock is incredibly hard if not impossible on some devices, so don't count on much if the feature is active.
If nothing is possible, the only choice you have is to talk to the buyer to see if he will temporarily send the phone back so that you can unlock the thing properly, then ship it again. But I doubt anyone would like to go through more hoops and expenses to get their used phone working and would rather just return it and get a refund.
Thanks for the info.
After the reset and restart I just saw the setup screen and thought everything was fine. All I knew from memory was that doing a reset via the Recovery boot menu would trigger the protection, but I had no idea that one had to actually remove the screen lock and accounts before doing a reset via Settings! I'm pretty sure that the Settings-Reset page even says it will remove all data & accounts etc. and I know it said nothing at all about removing lockscreen & accounts beforehand!
Even the specific page at https://www.samsung.com/us/support/answer/ANS00083965/ makes no mention of that step - how are folks expected to know this stuff?
Grrr, this is why I'm so frustrated at how such a seemingly simple operation is so screwed up - no wonder folks love iphones [ducks] ....
The buyer is non-technical but I've persuaded them to give me a go at talking them through entering my google userid over the phone - and then straight afterwards I'll change the google password and remove the device from google account. Failing that it's refund time and writing off all the postage.
Well we tried. But, for some reason during my account sign-in, it was asking for a mobile phone number too which I wasn't expecting, and then after that it wouldn't accept my password. The guy was 86 though and so there might have been something else amiss that he didn't spot. So I'll have to try and fix it when it comes back... Oh and it turns out that changing your google account password nukes all your app passwords without any warning, so that's another PITA to update everywhere that uses those.
The buyer actually dropped by during a road trip, so I could login myself. It turned out that it was the S7's Samsung keyboard that was at fault since it refused to type in actual characters correctly. I had to disable the Samsung keyboard setting for Predictive Text. Also it insisted on automatically changing the case of letters until I'd long pressed the shift key to fix the case.
Only after doing these things was it possible to enter email address and password correctly. I then removed my google account, did a settings reset, and finally the phone reset correctly.
Started two days ago and booted me right out of Google Play. I didn't worry because I thought this is a WiFi error or google service might be affected.
After a couple of hours I started searching for a solution. There is no connection error, two wifi networks working.
First was to clear the cache on Google apps and services. I did that, reboot and nothing happened.
Second one was to remove the account and to add it back. I removed it, cleared cache, reboot. I was silly to test this, and now the phone is without any account - cannot add it back. cannot backup or restore.
Third one was speaking about some Google apps beeing disabled - I was encouraged that yes, indeed some Google app was disabled (Google Play Music). So I enabled it, I cleared cache, reboot and still nothing.
There was some old ideas that second-factor authentication might prevent connecting - I tested anyway, this is not the case here. Not connecting.
Any other idea or test? I am thinking of Factory reset.
4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.
I have a similar issue with a firneds tablet. What a mess!
You can disable it with ADB. Or even uninstall if you want.
Code:
pm uninstall -k --user 0 com.google.android.apps.kids.familylink
Edit: just read u cant enable dev options weird.
zclight said:
4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.
Click to expand...
Click to collapse
First of all, why did you add yourself as a child requiring supervision?
Anyways, Family Link app is just an interface to change settings and permissions. Switching to beta version or doing other things with the app will not make any difference. The problem is with the account settings. Your Google account is still being supervised. Until this restriction is removed, you won't be able to add other accounts or factory reset the device. Ideally, once you stop supervision, these restrictions must go away.
Here's what you can try:
1. Join the family group again.
2. Ask the 'parent' to remove your account from supervision. My guess is you have stopped supervision from the child account. So try stopping it using the parent account.
zclight said:
18. Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
Click to expand...
Click to collapse
Did you connect it to your PC when going into recovery menu?
I tried this a lot of times on my son's android device. This is the one thing I did especially I messed up the settings on my Family Link.