Question A Family Link Hostage please help - Samsung Galaxy S22 Ultra

4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.

I have a similar issue with a firneds tablet. What a mess!

You can disable it with ADB. Or even uninstall if you want.
Code:
pm uninstall -k --user 0 com.google.android.apps.kids.familylink
Edit: just read u cant enable dev options weird.

zclight said:
4
I have a Samsung s22 Ultra device, my husband and I were trying out the parental control feature.
Even after stopping supervision, it's impossible to uninstall the parental control app and remove it's restrictions from my phone. This prevents me from using Developer Options/usb debugging, uninstalling Family Link as well as many restrictions. I cannot change my google email. (It won't allow additional email or removals)
Here are some things I tried:
1.. I've already tried age verification
Already stopped the supervision on my friend's phone, completely removed from family group
Tried clearing cache and storage of all Google apps
Removed myself from the family through Play Store
Tried resetting all settings, but factory reset is disabled
Tried disabling parental control as a device admin, it is greyed out
Unable to boot into safe mode
Can't enable developer mode (so no ADB)
Security certificate section is disabled
Deleting my Google account is not at all an option, it's my primary account
Tried changing the password of my Google account, and tried to force log out and reset using the Find My Device feature. That Didn't work( it says no device registered)
Tried transferring the app(family link) to the SD card, and removing the SD card. Didn't help, it still has restrictions
unable to reset the phone through Samsung find my device and through Google find my phone( both say my phone is not registered)
on my hubby's phone it says open parental control (by going to Google In settings) and set up again to start supervision.
On his phone shows no child, on my phone shows monitoring active
Tried meddling with my birthday in my google account, at some point it asked me to verify my age through card, which I did. And the age got verified.
Tried to install beta version of family link,by signing up through Google Play Store, hopping the beta has resolved the issue, but it didn't help
Tried restarting my phone several times, but no avail
Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
My problem is my phone has become laggy and I'm not able to add Google accounts.unable to reset my phone. Please help in removing malware of an app Family Link. I know this may not be the appropriate place to ask, but I am desperate. Thanks for any help.
Click to expand...
Click to collapse
First of all, why did you add yourself as a child requiring supervision?
Anyways, Family Link app is just an interface to change settings and permissions. Switching to beta version or doing other things with the app will not make any difference. The problem is with the account settings. Your Google account is still being supervised. Until this restriction is removed, you won't be able to add other accounts or factory reset the device. Ideally, once you stop supervision, these restrictions must go away.
Here's what you can try:
1. Join the family group again.
2. Ask the 'parent' to remove your account from supervision. My guess is you have stopped supervision from the child account. So try stopping it using the parent account.

zclight said:
18. Tried hard resetting(through recovery menu), the phone won’t go into recovery, it vibrates at point where it Was supposed to go into recovery menu, and boots normally and phone turns on
Click to expand...
Click to collapse
Did you connect it to your PC when going into recovery menu?
I tried this a lot of times on my son's android device. This is the one thing I did especially I messed up the settings on my Family Link.

Related

[Q] Main Google account sign in error - solution other than reseting all data?

So I popped in another SIM to my phone temporarily, and in the process when I got my own back in, everything was fine EXCEPT
all my google accounts would not sign in, and would not accept their passwords. Strangely, 2/3 of them would not accept their password even on the pc in the browser. I briefly considered that I had been compromised but the timing is way too suspect with this never having happened before (the problem AND switching SIMs)
I reset those 2, and got them working on both the phone and pc browser again, on the phone only by deleting the accounts and re-adding them.
However, the remaining account (which I could always login on pc browser) will still not accept the password on the phone.
Because it is the main google account, it cannot be deleted on the phone except through a factory data reset.
I REALLY don't want to have to go through all that hassle of reconfiguring a million things just because something bugged out during switching SIMs.
How can I fix this without wasting my evening reseting settings and redownloading apps?
is data enabled on the phone? cuz if not it will give such errors. settings>wireless. data
Omnichron said:
is data enabled on the phone? cuz if not it will give such errors. settings>wireless. data
Click to expand...
Click to collapse
mobile data has always been disabled on this phone; since day 1.
why would it being disabled suddenly cause a problem now?
I don't pay for any data, so what exactly are you proposing I do?
fixed it.
was related to 2 step verification crap. turned it all off and worked again.

G930T, rooted but has Google FRP

I have a Samsung S7 T-Mobile, G930TUVU4APK1. Nothing exciting right?
I received this phone from a moving sale and the people have since moved, and I've no idea who they were. The key guard was on, couldn't get in so I did a factory reset via recovery...well It is protected with Google Factory Reset Protection (FRP). I tried various things, RealTerm being one, and cannot unlock it. I downgraded the firmware to 6.0.1, and still can't get in. I tried to open a browser by copy/paste text, and I can sign into Google from the phone, but it's not a browser. I can only tap buttons and copy/paste items through the User Agreement browser. Chrome is installed as explained below. It will not sync.
So I thought i would try to unlock the bootloader by flashing it through Odin: Downgraded it from 7.0 to 6.0.1. in 'download' mode. Let it reboot when finished and powered it down. Loaded Odin again and flashed the AP part with Samsung_G930x_QC_Rooted_BOOT.tar. I then flashed SU from that link too. Success. It is rooted. I can get into a shell and perform shell commands and ADB commands. I can enable and disable packages, including Google packages. So i went in with ADB, disabled Google Play Services, cleared the data, renabled. Went and did that with the other 3 Google APKs hoping when you cleared the data, it cleared the account in FRP. I successfully bypassed FRP for a friend's LG phone by reading the User Agreement. It would open it in a Chrome tab and I could search 'settings' and get into the phone's apps and clear all the Google Apps data which would clear the account in FRP and allow it to be setup again with a new account.
Not this one. So I have full ROOT rights, the shell shows a '#', I can use full ADB, I can do everything except bypass FRP. I haven't found a package I can't disable, I just don't know which ones so I can to get rid of FRP, if able. I have no idea if the bootloader is unlocked or what the unlocked picture of a lock says "custom" means. Any help I can ge would be awesome!
Code:
adb shell
[email protected]:/ # pm list users
Users:
UserInfo{0:Jason S:13} running
That is my name. But I am not signed in? It says to have "owner of the device" to log in during setup.
Ok well...I'm inside the phone. I managed to flash root. I will try to post a step-by-step later, but right now I can install any APK, as long as it doesn't rely on Google Services. I did NOT bypass FRP yet. I have cleared data and or disabled all Google related services with no effect. I installed the SuperSU app but it says i don't have root. I just added a Samsung account I just created.
Like I can get into settings, disable apps, I even installed Nova Launcher. I just can't get past the FRP when I go to sign into any Google App.
Ok. I really didn't mean to have to start all over, at least not tonight, but I screwed up and well....anyway...Here is what i got so far.
I have not been able to yet bypass FRP. I have been able to root, and disable services of Samsung and Google, to gain main entry into the device.
1) Make sure phone is powered off.
2) Boot into 'download' mode by pressing and holding volume down+home+power. When the screen comes on, release the buttons then press the volume up button once.
3) Plug phone into Computer and launch Odin.
4) Download UFIRM_G930_Odin_Firmware.zip and unzip.
5) In Odin, add corresponding files to slots and click start.
6) Let it reboot, then power it down again. Reboot back into 'download mode'.
7) Went here and downloaded Nougat_S7_Edge_EngBoot.tar.md5.
8) In Odin, placed the above file in AP slot, and click start. Device is 'rooted.'
At this point, I am at the Welcome screen to select language. I don't do that. Phone is still plugged in, so I open ADB.
Code:
adb devices
List of devices attached
e436cea2 device
adb shell
heroqltevzw:/ #
heroqltevzw:/ # pm list packages com.sec
The shell command then pulls up all the packages related to setting up the device with their software. I disabled the Setup Wizard. I may have the exact package name a little off, as I am trying to do this post by memory. When you do this command, watch the screen.
Code:
heroqltevzw:/ # pm disable com.sec.android.app.setupwizard
(some amount of words followed by) disabled status: true
At this point you should see the stock Android setup wizard. I list the Google packages.
Code:
heroqltevzw:/ # pm list packages com.google
I disable the four Core packages, Play store, account manager, play services and the framework. I am using App Inspector on another Android device to get the core package names. When that's all done, I then go back, clear all the data from each disabled packages. Then I disable the stock Android setup wizard. When I do that, a pop up allows me to select a Samsung Launcher, I go with basic touch wiz. I now have access to the device in it's entirety. Then I install SuperSU APK and Nova Launcher via ADB. I set up Nova to make sure it is default. I power down the phone and reboot to 'download mode' again. Plug back into the PC. From here I get a script that will do the rest. When it reboots, tap on SuperSU app, done.
Now I have gone on and restored the Google play related apks, but even with the data cleared, it still reads FRP. So I can use this phone just like any other, just without using apps that rely on being signed into Google. I added my Samsung Account, but I just created it.
Ok so I rebooted this AM to try out something. I re-enabled Samsung's setupwizrd while leaving Android's disabled, along with the play services etc. I then downloaded and installed Samsung's official web browser 'internet'. This solved a lot of small issues. I couldn't use recent apps button so I was unable to swipe apps closed. Samsung wasn't syncing with my account. Other little annoyances. So I logged into my Google account through their browser. Google FINALLY recognized the phone. Before it would recognize it, but only as a new phone anytime I logged into Google. So 24 hours later (today) since I last tried to log in, I re enabled the Google services. It asked to update Google play (which I downgraded so it would have a harder time recognizing the previous account), and it updated. I went to settings, added my google account, FRP is GONE!
Since I logged into Samsung late last night, the phone synced with it's apps, my data/info and whatever else it needed to sync with. So I presume Google saw that today and was happy with it enough with the results, it released the FRP. The phone is officially working on all ends! Rooted and all

Google Assistant deleting home address

I'm at a loss here. I have asked Google for their help and they were useless. I have been using a Samsung Galaxy S8+ (AT&T). It has a feature called SMART LOCK that uses a Trusted Place, which has worked in the past without any issues. For those that don't know or use it, it allows you to keep your device unlocked while your at a trusted place. With that being said, My home address keeps deleting from Google Assistant > Settings> Personal Info> Home & Work Locations. My work location stays here, but my Home Location keeps getting deleted for some reason. I can't figure out what is causing it.
I've deleted it and edited it many times and yet it still happens.I thought it was an app or allowed program, but I went through them and didn't see anything that shouldn't be allowed in my Google account. I have deleted my cache, data and uninstalled updates on all, Google Play Store, Google Assistant as well as a few others. Yet my Home Location keeps on disappearing for no apparent reason. I wouldn't care so much, but I use the Smart Lock feature while home.
I have used Tasker from the play store and set up commands and this didn't even work to unlock phone while at home.
I have wiped my phone many times and it still happens. Does anyone else have this issue or at least know a fix or is this a bug?
Any help would be much appreciated.
Sounds very frustrating. I have not heard of the issue before.
I'm wondering if you have also cleared out your Gmail address/contact info and Google calendar profile, as well?
What happens when/if you create a new alias profile? Will the alias address remain?
I would have to get back to you on that. I haven't tried creating another profile (alias). I can create another Google account and see what happens. I was also wondering if it was a fb so that could be doing it, but I have the same apps on my tablet (running marshmallow) and it doesn't get deleted from there.
Is doing it on my phone and my wife's.

FRP triggered even though Settings was used to reset

Hi
I just sold my S7 and beforehand I used the Settings menu to reset the phone. It also asked for the Samsung password too for some reason. I checked after the boot that the phone restarted in factory setup mode and it did, so I powered it off and shipped it.
Now the buyer has said that they see this msg on start up:
"an unauthorised attempt has been made to reset your device to factory default settings, connect to Wi Fi or mobile network to verify your identity"
Why is this?
They are saying that they have been advised that "the phone is locked" and so want to return it.
Why did the FRP get triggered? Is there any way out of this?
Obvs I really don't want to give the buyer my google userid (presuming this will allow them to to set it up) as even if I changed my password afterwards they could potentially do all sorts of stuff before I can change the password again ... Besides giving your login out just a no no in anyone's book.
mr-br said:
I checked after the boot that the phone restarted in factory setup mode and it did, so I powered it off and shipped it.
Click to expand...
Click to collapse
Did you check if everything was actually properly erased by going through the setup wizard again and seeing if it complained about an unauthorized reset, or did you just see the setup screen and thought everything was good? It also seems you didn't remove any accounts prior to the reset.
You should've removed all accounts, and disabled any screen lock methods on the device before even going into the reset menu on the Settings app. If you leave your accounts on your device, especially your Google and Samsung accts, both FRP and Reactivation Lock will assume that an unauthorized reset was made and as such it will store said accounts during setup in order to verify that it's *you* who reset the phone.
It may be possible for the buyer to bypass FRP and effectively remove your Google account from the phone, but if Samsung's Reactivation Lock was enabled and you still hadn't tripped Knox, then you're pretty much out of luck on doing that in any way. Removing the Reactivation Lock is incredibly hard if not impossible on some devices, so don't count on much if the feature is active.
If nothing is possible, the only choice you have is to talk to the buyer to see if he will temporarily send the phone back so that you can unlock the thing properly, then ship it again. But I doubt anyone would like to go through more hoops and expenses to get their used phone working and would rather just return it and get a refund.
Thanks for the info.
After the reset and restart I just saw the setup screen and thought everything was fine. All I knew from memory was that doing a reset via the Recovery boot menu would trigger the protection, but I had no idea that one had to actually remove the screen lock and accounts before doing a reset via Settings! I'm pretty sure that the Settings-Reset page even says it will remove all data & accounts etc. and I know it said nothing at all about removing lockscreen & accounts beforehand!
Even the specific page at https://www.samsung.com/us/support/answer/ANS00083965/ makes no mention of that step - how are folks expected to know this stuff?
Grrr, this is why I'm so frustrated at how such a seemingly simple operation is so screwed up - no wonder folks love iphones [ducks] ....
The buyer is non-technical but I've persuaded them to give me a go at talking them through entering my google userid over the phone - and then straight afterwards I'll change the google password and remove the device from google account. Failing that it's refund time and writing off all the postage.
Well we tried. But, for some reason during my account sign-in, it was asking for a mobile phone number too which I wasn't expecting, and then after that it wouldn't accept my password. The guy was 86 though and so there might have been something else amiss that he didn't spot. So I'll have to try and fix it when it comes back... Oh and it turns out that changing your google account password nukes all your app passwords without any warning, so that's another PITA to update everywhere that uses those.
The buyer actually dropped by during a road trip, so I could login myself. It turned out that it was the S7's Samsung keyboard that was at fault since it refused to type in actual characters correctly. I had to disable the Samsung keyboard setting for Predictive Text. Also it insisted on automatically changing the case of letters until I'd long pressed the shift key to fix the case.
Only after doing these things was it possible to enter email address and password correctly. I then removed my google account, did a settings reset, and finally the phone reset correctly.

Google password manager asks if it should save PWs although it SHOULD be deactivated?

Hey folks,
so although I deactivated the f***** password manager, it still keeps asking me for EVERY password in EVERY app if I wanted to save it. I can't seem to get rid of this behaviour.
What I tried up to now:
deactivated the PWM via my google account settings on my phone
reactivated and deactivated it again to see if it was just some setting that had gotten stuck
turned the phone off and on again
started chrome -> settings -> password, although I assume this is an app-internal value
opened my phone's account on my pc, altered the value here (I could see both on the PC when I turned the PWM on/off on the phone and vice versa, so the value change works, but google chooses to ignore it)
Is there anything I have overlooked? Is there any additional value that needs changing? Other google services, for example syncing my contacts (at least those that my old phone didn't eff up) worked without any problems.
As another approach to get rid of this sh***y behaviour: is google's password manager a standalone app, can I just uninstall it via ADB?
Dunno if anything of this is important: Phone is a Sony Xperia 10 II, unrooted, three days old.
In case I forgot any useful information, please ask.
Welcome to XDA! Seems like you did everything to turn off the Google account PWM option. It's not a separate Play Store app.
Only thing I can think of is there's a another Play store 3rd party PWM app installed like LastPass or Sony bloatware app, etc...
Thanks mate!
Nope, there is no other password manager installed and I tried my very best to get rid of all the bloatware I could find and thought to be safe to uninstall. Also, the password saving question bears the Google-"G", so it shouldn't be any 3rd party program.
Is there anything else I can do except being frustrated and annoyed? =/

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