U11 Google account locked phone - HTC U11 Questions & Answers

Hello,
I just purchased a HTC U11 Sprint version off ebay and it is google locked. It is on the newest firmware.
I googled around and tried other ways of getting around it, google account manager, but it says "Error" when it should say "Type Email and Password" option.
Is there any way of getting around this? The IMEI is not black listed on the site I checked it. Phone was a return that appears to have not removed the account before they reset it.
Thanks

costy11 said:
Hello,
I just purchased a HTC U11 Sprint version off ebay and it is google locked. It is on the newest firmware.
I googled around and tried other ways of getting around it, google account manager, but it says "Error" when it should say "Type Email and Password" option.
Is there any way of getting around this? The IMEI is not black listed on the site I checked it. Phone was a return that appears to have not removed the account before they reset it.
Thanks
Click to expand...
Click to collapse
Have you tried a factory reset from bootloader?

p50kombi said:
Have you tried a factory reset from bootloader?
Click to expand...
Click to collapse
Yes, but that didn't help.

costy11 said:
Yes, but that didn't help.
Click to expand...
Click to collapse
Next step would be to find the RUU that matches your version and start from there I guess, other than that I wouldn't know.

p50kombi said:
Next step would be to find the RUU that matches your version and start from there I guess, other than that I wouldn't know.
Click to expand...
Click to collapse
Just tried the RUU and it still says it is locked.

costy11 said:
Hello,
I just purchased a HTC U11 Sprint version off ebay and it is google locked. It is on the newest firmware.
I googled around and tried other ways of getting around it, google account manager, but it says "Error" when it should say "Type Email and Password" option.
Is there any way of getting around this? The IMEI is not black listed on the site I checked it. Phone was a return that appears to have not removed the account before they reset it.
Thanks
Click to expand...
Click to collapse
Your best bet is to return it thru the eBay Returns mechanism. You won't even have to pay postage to return it because it's unusable. Check Swappa for replacement. Likely no cure for this that doesn't cost money.

Reset FRP watch this video
https://m.youtube.com/watch?v=81GaccwPORg

shubham puri4488 said:
Reset FRP watch this video
https://m.youtube.com/watch?v=81GaccwPORg
Click to expand...
Click to collapse
Yeah, that was the first thing I tried but setup is different from 7.0 to 7.1.1 and it never just bypasses the login step.

costy11 said:
Yeah, that was the first thing I tried but setup is different from 7.0 to 7.1.1 and it never just bypasses the login step.
Click to expand...
Click to collapse
contact the owner to give you temp access to his account, remove the account and add yours.
Else only way is to contact ebay or paypal to get a refund and send the device back.

j to the 4n said:
contact the owner to give you temp access to his account, remove the account and add yours.
Else only way is to contact ebay or paypal to get a refund and send the device back.
Click to expand...
Click to collapse
Thanks! I cannot tell who the owner was, it does not show that.
Return shipping is not covered. So if I have to pay shipping, I figured i would look for a paid solution to this and actually found some on kijiji and ebay, reasonably priced.
I went with a local one off kijiji and they remoted to my phone connected to my pc by usb(with the help of some software) and were able to fix it when I put the phone in fastboot mode.
Once I rebooted it, I was good to go!!
Thanks for all the suggestions everyone!!

How much did you pay for the service?

Related

Help! Bypass/Reset FRP on G930F Galaxy S7

So, I purchased a galaxy S7 (G930F) that turned out to be locked to a google account that the seller claims to have no details of. I have already paid for the phone and would not get the money back. I am now stuck with this phone that keeps on asking for the stupid google account details without which it would not let me use the phone. I have tried looking everywhere on the internet and came to the conclusion that I need to reset or bypass factory reset protection (FRP) in order for me to able to use the phone. There are a couple of guys who can help (one of them is http://www.simplemarket.info/demo/bsyoutubeapipro/user/UCgBhI-0hK6EiNd8mu4VzlHw?lang=ur) but they are asking for ridiculous amounts of money (north of $100). I am happy to pay a nominal fees but this sounds a little too much to me. Does anybody know if there is a free solution (or something that has a reasonable price)?
Why don't you file a dispute from the site you purchased/bank and claim for a refund.
Sent from my ONE A2003 using Tapatalk
mehtamitul said:
Why don't you file a dispute from the site you purchased/bank and claim for a refund.
Sent from my ONE A2003 using Tapatalk
Click to expand...
Click to collapse
I would have loved to! I paid cash and purchased it from Gumtree (much like Craiglist)
Have you tried to reset your phone in recovery mode ?
To enter the recovery mode, hold down the VOLUME UP + HOME Button keys and then press the POWER button (hold it down untill you're in Recovery mode).
You can also try to download the full official ROM from Sammobile and flash it with ODIN.
This will also reset your phone.
Hey mate, thanks for your suggestions. I have tried doing the factory reset (entering into recovery using power+vol up + home keys) and flashed the stock firmware (entering into download mode using power+vol down+home keys). Unfortunately, neither of those worked
shahid317 said:
Hey mate, thanks for your suggestions. I have tried doing the factory reset (entering into recovery using power+vol up + home keys) and flashed the stock firmware (entering into download mode using power+vol down+home keys). Unfortunately, neither of those worked
Click to expand...
Click to collapse
Try to flash TWRP then in TWRP do a format data.
annson08 said:
Try to flash TWRP then in TWRP do a format data.
Click to expand...
Click to collapse
Ok, I will try that and get back to you
Have you tried this ?
http://www.tsar3000.com/Joomla/inde...and-reactivation-lock&catid=1:news&Itemid=103
speedme said:
Have you tried this ?
http://www.tsar3000.com/Joomla/inde...and-reactivation-lock&catid=1:news&Itemid=103
Click to expand...
Click to collapse
Cannot try this unfortunately since it doesn't support frp reset for G930f (Galaxy s7). Moreover, it needs purchase of a hardware (z3x box) which costs North of $200.
Thanks heaps for your suggestions though
Good luck, I'm going to try those guys in your first post if Samsung repairers can't/won't fix mine.
This is weird, I have had maybe 10 different factory new Android phone since my first, the Legend, and maybe 30 second hand Android phones, but I have never heard that they should be locked to a certain Google/Gmail account. All my phones were readily customizable with my own GMAil account after a factory reset, ready for use. But hen again, I am from Denmark and we used SIM cards in our phones, and I have tried to find the origin country of this poster but couldn't, so maybe he is from a country where phones are coded with the phone number (CDMA??), like mine were when I lived in California. But I will follow this and hope to reveal the type, SIM or CDMA.
It's a new protection for phones shipping with Android 6.0 and onward, it's meant to prevent theft and it's actually very effective at it.
Envoyé de mon SM-G935F en utilisant Tapatalk
speedme said:
Have you tried this ?
http://www.tsar3000.com/Joomla/inde...and-reactivation-lock&catid=1:news&Itemid=103
Click to expand...
Click to collapse
thanman85 said:
Good luck, I'm going to try those guys in your first post if Samsung repairers can't/won't fix mine.
Click to expand...
Click to collapse
Unless you are in absolute rush, I'd suggest that you shouldn't entertain people like that. There would be a free or low cost solution within a week or so (that's what a few people on gsmhosting forums suggested). I'm actively looking for the solution and I will post the solution here when I do find one.
shahid317 said:
Unless you are in absolute rush, I'd suggest that you shouldn't entertain people like that. There would be a free or low cost solution within a week or so (that's what a few people on gsmhosting forums suggested). I'm actively looking for the solution and I will post the solution here when I do find one.
Click to expand...
Click to collapse
this guy can do it (and a LOT more) for an acceptable price: jayshaa i have just done it though skype with him..he is amazing.. believe me..or if you dont..it's your loss .. i was skeptic at begining too..that he just wants to trick me to get my money..but I was soooooooooooooooo wrong
anyone get this done?
I have an S7 edge phone here which is frp locked I can bypass the Google login screen and I have 90% of the phones functionality I just don't have access to Google services so I use the amazon store. It's simple to bypass I have posted my findings and how you can easily repeat the process in another thread here http://forum.xda-developers.com/galaxy-s7/help/finally-frp-solution-d-t3358477/page2
Free sulotion here
send u an email
fixandroid1 said:
need tool bypass frp s7 s7 edge
contact me: [email protected]
i will help you
Click to expand...
Click to collapse
please let me know i send you privet mail thankx
Did u ever find a way to bypass the google account cause I'm having the same problem
So is there a fix for this?

Thanks FB Marketplace

I recently bought a Pixel off of FB Marketplace and ended up with a pretty expensive paperweight. I've researched for hours on here and have found some work arounds but none for the May 5th security patch. I've contacted Google to no answer and have tried contacting the seller but ended up with a block. I am stuck at the infamous FRP screen. I've checked the IMEI and the phone isn't claimed as lost or stolen. I know it's a long shot, but has anyone seen a bypass for the May 5th security patch or did I just buy a pricey brick. :crying:
RIP mate it's probably a stolen device
Sent from my Pixel using Tapatalk
Arxfatal said:
I recently bought a Pixel off of FB Marketplace and ended up with a pretty expensive paperweight. I've researched for hours on here and have found some work arounds but none for the May 5th security patch. I've contacted Google to no answer and have tried contacting the seller but ended up with a block. I am stuck at the infamous FRP screen. I've checked the IMEI and the phone isn't claimed as lost or stolen. I know it's a long shot, but has anyone seen a bypass for the May 5th security patch or did I just buy a pricey brick. :crying:
Click to expand...
Click to collapse
I'm in the same boat. I've tried some of the older fixes but no luck. If you figure something out please let me know!
How much did you pay? There is a fix now.
I dont know if it helps but after wiping data in stock recovery try running "fastboot reboot emergency" in pixel's fastboot mode.
droid4lif3 said:
How much did you pay? There is a fix now.
Click to expand...
Click to collapse
It's $50 or so for the Pixel and $62 for the XL. Worth it in my opinion.
Sent from my SM-G950U using Tapatalk
daniel4653 said:
It's $50 or so for the Pixel and $62 for the XL. Worth it in my opinion.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
I can't seem to find this fix. Where/who did you purchase the service from?

[TMO] Perm. Unlocked and OEM unlock not working

Tmobile just permanently unlocked the device and OEM unlocking is not functioning in developers options.
Any thoughts?
Atlantian said:
Tmobile just permanently unlocked the device and OEM unlocking is not functioning in developers options.
Any thoughts?
Click to expand...
Click to collapse
When you went to the unlock app and selected perm unlock did everything go smoothly with no error codes? Did you also get a message asking if you wanted to reboot now or later and if so did you?
The unlock app did not have an error. It said this device is permanently unlocked and did not prompt to reboot.
They used the Google pixle unlock app from the play store.
Atlantian said:
They used the Google pixle unlock app from the play store.
Click to expand...
Click to collapse
You have to use the app that comes preinstalled
Atlantian said:
They used the Google pixle unlock app from the play store.
Click to expand...
Click to collapse
Hmm thats odd. I just tried the pixel unlock app, that unlocks it for me, but the Tmobile Unlock app doesnt.
OEM Bootloader unlock is still greyed out.
bmg1001 said:
You have to use the app that comes preinstalled
Click to expand...
Click to collapse
Thank you for taking the time to contact T-Mobile. This specific model can only be unlocked by using the Device Unlock app. Please refer to the instruction below to complete your request.
1. Locate the Device Unlock app from your app tray.
• If you don't see the application, you can download at www.t-mo.co/unlock-app or search “T-Mobile Device Unlock (Google Pixel Only)” in the Play store.
2. Tap Device Unlock > Continue.
• Ensure you have connection over Wi-Fi or mobile data
3. Wait while the device connects to the server.
4. Unlock options will be presented based on your device’s eligibility.
• View eligibility requirements on our support page: www.t-mo.co/unlock-policy
5. Choose the desired device unlock option:
• Permanent Unlock – unlocks your device permanently from the network
• Temporary Unlock – unlocks your device temporarily for 30 days (5 unlocks available per year)
6. Wait while the device requests the unlock.
7. If successful, restart the device to apply the settings.
• If you do not restart the device, a persistent alert will appear in the notification tray.
8. If you receive error messages after attempting to permanently or temporarily unlock your device, contact customer care to get help.
Unlock Request #: xxxxxxxx
Customer Name : xxxxxxxx
Mobile # : xxxxxxxxandset Model : OnePlus 7 Pro
Handset Make : OnePlus Technology
IMEI : xxxxxxxx
If anybody chooses temp unlock it won't enable oem unlock only permanent unlock will enable oem unlock. Also if you're having trouble choose temp unlock then reboot then choose permanent unlock. I had to do it that way as it would error on permanent unlock.
I can confirm had my phone permanently unlocked via TMobile chat went to the unlock app that came with the phone pressed permanent rebooted and under developer enable it and I am good , send the request to OnePlus for my unlock token
Does anybody get this error when trying to use the Unlock app that comes preinstalled?
porcelainedrose said:
Does anybody get this error when trying to use the Unlock app that comes preinstalled?
Click to expand...
Click to collapse
Yes I am getting that message too.
porcelainedrose said:
Does anybody get this error when trying to use the Unlock app that comes preinstalled?
Click to expand...
Click to collapse
slayerh4x said:
Yes I am getting that message too.
Click to expand...
Click to collapse
This has been covered here.. https://forum.xda-developers.com/oneplus-7-pro/help/tmobile-unlock-t3931434/page13
As you will see those with error 1 went to their store and had their phones exchanged and had no other unlocking issues.
T_VASS said:
This has been covered here.. https://forum.xda-developers.com/oneplus-7-pro/help/tmobile-unlock-t3931434/page13
As you will see those with error 1 went to their store and had their phones exchanged and had no other unlocking issues.
Click to expand...
Click to collapse
Ahaha. Finding a store that stocks the Nebula blue in my city for an exchange is a joke. Not to mention, they'll probably charge me the 50 dollar restocking fee. Thanks for the knowledge though, my friend.
porcelainedrose said:
Ahaha. Finding a store that stocks the Nebula blue in my city for an exchange is a joke. Not to mention, they'll probably charge me the 50 dollar restocking fee. Thanks for the knowledge though, my friend.
Click to expand...
Click to collapse
why would they charge you a restocking fee if there's an issue with the device?
T_VASS said:
why would they charge you a restocking fee if there's an issue with the device?
Click to expand...
Click to collapse
Not their problem that everything else works and seems flawless on the device except I can't use the Unlock app. I'll give it a try, if someone has the blue still, that is.
T_VASS said:
This has been covered here.. https://forum.xda-developers.com/oneplus-7-pro/help/tmobile-unlock-t3931434/page13
As you will see those with error 1 went to their store and had their phones exchanged and had no other unlocking issues.
Click to expand...
Click to collapse
So many threads. lol
So are these people who are getting unlocks from support ones who paid in full?
I saw one guy paid 50% up front.
I did a Facebook support chat and they told me to wait for the remorse period to end.
porcelainedrose said:
Not their problem that everything else works and seems flawless on the device except I can't use the Unlock app. I'll give it a try, if someone has the blue still, that is.
Click to expand...
Click to collapse
You're joking right? Clearly it is their problem if you contacted them, they granted you a perm unlock and the app is not working.
---------- Post added at 05:25 PM ---------- Previous post was at 05:24 PM ----------
slayerh4x said:
So many threads. lol
So are these people who are getting unlocks from support ones who paid in full?
I saw one guy paid 50% up front.
I did a Facebook support chat and they told me to wait for the remorse period to end.
Click to expand...
Click to collapse
That is because people do not search or just look around the forums. The other thread covers a lot more and has a lot more pages. I got my unlock with 2 EIP payments through tmo twitter.
T_VASS said:
You're joking right? Clearly it is their problem if you contacted them, they granted you a perm unlock and the app is not working.
Click to expand...
Click to collapse
True. Well we will see. I work for a T-Mobile store, actually, so if push comes to shove I'll just have to bother my own manager I suppose.
slayerh4x said:
So many threads. lol
So are these people who are getting unlocks from support ones who paid in full?
I saw one guy paid 50% up front.
I did a Facebook support chat and they told me to wait for the remorse period to end.
Click to expand...
Click to collapse
Same for me, I had two payments and they said wait till remorse period to end
I was just talking with the TMobile chat via tmobile.com.
They were going to make an exception and unlock my device because I've been a customer for 16 years.
Since I just got it like 2 hours ago it wasn't in their system yet she said. She told me to message back after a day or so and they will unlock me.

tricky tmobile

I can't find the thread about this, but, after a factory reset I went about setting up playstore and low and behold, exactly what has happened to another user on tmo Ile happened here also!
TRICKY tmobile
dirtyreturn said:
I can't find the thread about this, but, after a factory reset I went about setting up playstore and low and behold, exactly what has happened to another user on tmo Ile happened here also!
TRICKY tmobile
Click to expand...
Click to collapse
So, what happened to the other user? Why didn't you post this on that thread?
https://forum.xda-developers.com/pixel-3-xl/help/bought-unlocked-pixel-3-google-t-mobile-t3973013
Yeah it did it to me too. When you are setting up the phone towards the end it will have some options one of which is additional software. If you click on that you can un select the T-Mobile junk.
bobbyphoenix said:
https://forum.xda-developers.com/pixel-3-xl/help/bought-unlocked-pixel-3-google-t-mobile-t3973013
Click to expand...
Click to collapse
Ahh, thanks so much for sharing the thread! I just didn't find it for whatever reason.
hatdrc said:
Yeah it did it to me too. When you are setting up the phone towards the end it will have some options one of which is additional software. If you click on that you can un select the T-Mobile junk.
Click to expand...
Click to collapse
I didn't even get that! Did you get yours from t-mobile ? I just went with an unlocked one from best buy.
When I set up my phone initially I just skipped the account setup. I eventually setup my playstore account and that's when it installed 'T-Mobile" on me Very silently!
https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile
dirtyreturn said:
I didn't even get that! Did you get yours from t-mobile ? I just went with an unlocked one from best buy.
When I set up my phone initially I just skipped the account setup. I eventually setup my playstore account and that's when it installed 'T-Mobile" on me Very silently!
https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile
Click to expand...
Click to collapse
No, mine is the unlocked version from Google
I think Verizon did that with some of the hidden system apps when I popped in their SIM card. Some of them being, vze_msdc_api, Vze OMA Trigger and more, nothing that I could see without opening the settings, going into the app section and showing system apps.
Using unlocked version directly from google.

Question Tradingshenzhen caution!

Finally Xiaomi 12S Ultra Arrived.
To my surprise I noticed a quite a few fingerprints on the camera. Anyway, maybe it was a pre purchase inspection I tought.
The I noticed some dirt inside the speakers... hmm I this a used phone?
Anyway I proceeded to set it up and see what all the fuss is about with the camera.
Going troughs initial set up steps, I get a message. " This phone was previously factory reset" Please use your Mi account or Gmail account associated with this device to unlock it!!
So basically TRADINGSHENZHEN set an expesive and used piece of worthless brick!
Currently awaiting their reply.. I honestly expected more then this crowed, but really Chinese are just not trustworthy.. Be carefull out there!!
Evo400 said:
Finally Xiaomi 12S Ultra Arrived.
Click to expand...
Click to collapse
did you order it in EEA or Global Rom?
NOSS8 said:
did you order it in EEA or Global Rom?
Click to expand...
Click to collapse
No I didnt. Order a standard CN rom
See the condition.Also it contains a blue screen cover and the outer clear case has been used and greasy
Not normal, surely a phone that has been returned.
And I just powered the phone in fastboot and TWRP is already installed>
Evo400 said:
And I just powered the phone in fastboot and TWRP is already installed>
Click to expand...
Click to collapse
It confirms that this phone is not new.
See here
Evo400 said:
See here
Click to expand...
Click to collapse
TWRP version 2022/08/12
Yet this company provides and is well rated, nothing to do with Ali.
Surely a mistake on their part.
Is there even a way to unlock the phone if associated with a different google account?
Evo400 said:
Is there even a way to unlock the phone if associated with a different google account?
Click to expand...
Click to collapse
Don't bother with that, send it back.
Maybe this phone has a problem, if you keep it will be your problem, don't bother.
I had exactly the same thing when I bought the thing in Singapore. But somehow I managed to log into my gmail account and set it up.
There were still issues though, unable to sideload apps. I couldn't take it back as I don't live in singapore though. So I did a new factory reset, and all was good. Got the 'setup your new phone screen' . And all was perfect afterwards. On CN rom.
I guess they login before they sell it to install play store....
Good luck!
if you ordered a version with eu flashed it will have twrp and the rom flashed.
You could ask for a sealed box when purchasing.
but they are usually careful with that.
i've been buying there for ages and never got any issues.
SirTAVARES said:
if you ordered a version with eu flashed it will have twrp and the rom flashed.
You could ask for a sealed box when purchasing.
but they are usually careful with that.
i've been buying there for ages and never got any issues.
Click to expand...
Click to collapse
Thats the thing. I specifically ordered for CN version in the check box.
But this phone is 100% used.You can tell by all the dust inside the speaker vents and also the clear case is covered in greasy finger prints and wipe marks.
Still no reply from TradingShenzhen tho..
This company does not reply whatsoever! I will now start a credit card fraud proceedings and I will do a YT video and review them on trust pilot.Over €1000 is not small amount to be taken the piss!
Careful who you buy your phones off
TradingShenzhen responded: engineering error they check all their devices before dispatch.
Advised to do a fastboot FRP removal which erases the google account lock. This did the trick and the phone is now working!
But::!! This phone is a used phone.
Its had its firmware tampered with, despite the fact I ordered a new CN version and to top it off, the phone had already 37 Battery Cycle. This was a cleary used phone!
Evo400 said:
TradingShenzhen responded: engineering error they check all their devices before dispatch.
Advised to do a fastboot FRP removal which erases the google account lock. This did the trick and the phone is now working!
But::!! This phone is a used phone.
Its had its firmware tampered with, despite the fact I ordered a new CN version and to top it off, the phone had already 37 Battery Cycle. This was a cleary used phone!
Click to expand...
Click to collapse
And they don't want you to send it back for a new one?
NOSS8 said:
And they don't want you to send it back for a new one?
Click to expand...
Click to collapse
Im awaiting a reply. Since they have a fairly good reviews Im giving them a benefit of doubt. Generally speaking you only get to know how good of a company they are when they resolve your problems.
NOSS8 said:
TWRP version 2022/08/12
Yet this company provides and is well rated, nothing to do with Ali.
Surely a mistake on their part.
Click to expand...
Click to collapse
Someone tried to cover up a mistake he did by replacing a new one with his.
I wouldn't blame the entire company for this as "chinese are not thrustworthy" :| gotta be an amazing douche to say that.
I know some famous platform in China are selling at a much lower price than from Official Xiaomi. The reason is that they would resell the returned or fake product. Your case is quite common in China and there is a chance that you are not lucky and get a used phone if you buy from those stores online. In China you can always return the product within 7 days with no reason if you buy from those platforms so those phones that are returned might be resell again as a new one if they look new or not activated, or for whatever reason. My recommendation is to buy from Xiaomi authorized stores online in those platform. I got my 12su from JD platform and the price is the same as the one written in Xiaomi official website since it is equivalent to buying from xiaomi.com. I suspect that tradingshenzhen is one of those stores that sell at lower price in china while they sell at a much higher price in internatinal market.

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