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I have had many Google phones: G1, Nexus One, Nexus 4, Nexus 5, Nexus 5x, Nexus 6p, and now a Pixel, which I bought second hand, and have been using for about 4 months.
Yesterday, after an OTA, the phone died and I cannot fix it. I called Google. They say that because the phone is associated with another account, they cannot do anything.
They say the seller has to call them to transfer the phone to me. I contacted the seller, but so far no response. I hope she ends up responding, but if not, I will end up with a 500 dollars brick.
Terrible support from Google. My last Google Phone unless they change their support.
Have you tried to unlock the bootloader and flash the factory image?
https://forum.xda-developers.com/go...ide-nexus-5-how-to-unlock-bootloader-t2507905
https://developers.google.com/android/images
kwanbis said:
I have had many Google phones: G1, Nexus One, Nexus 4, Nexus 5, Nexus 5x, Nexus 6p, and now a Pixel, which I bought second hand, and have been using for about 4 months.
Yesterday, after an OTA, the phone died and I cannot fix it. I called Google. They say that because the phone is associated with another account, they cannot do anything.
They say the seller has to call them to transfer the phone to me. I contacted the seller, but so far no response. I hope she ends up responding, but if not, I will end up with a 500 dollars brick.
Terrible support from Google. My last Google Phone unless they change their support.
Click to expand...
Click to collapse
Could you elaborate on 'the phone died'? ... your post is very vague, so I think if you are actually in need of help (rather than just venting/complaining), we might need some details...
does your pixel turn on? ...
can you use 'fastboot'? ...
what was the OTA for? ... was it the oreo update or what?
I'm not surprised that google can't help you, if they see your phone as belonging to someone else, that really doesn't qualify as terrible support.
For all they know; the device could be stolen...
Anyway, maybe if you provide mire information here - someone can assist you...
That is not Google's fault! You should have done your homework and got it transferred it to your name. They don't know how you acquired the phone, you could have stole it in the street, google has no idea.
You will not be able to do anything until the previous owner login to your phone and then add yours. It happend to me also when I sold my 6p, did not know why the phone keeps asking my account name even after a full reset
kwanbis said:
Terrible support from Google. My last Google Phone unless they change their support.
Click to expand...
Click to collapse
I understand why you are upset, but this is really not Google's fault. Try to think about it objectively for a moment -- would you really want them providing support when the caller is not the person the phone is registered to/associated with? That would be a massive security breach waiting to happen.
drozek said:
That is not Google's fault! You should have done your homework and got it transferred it to your name. They don't know how you acquired the phone, you could have stole it in the street, google has no idea.
Click to expand...
Click to collapse
I have been using the phone for 6 months, if the phone was stolen, it would be reported by now...
Nidstang said:
I understand why you are upset, but this is really not Google's fault. Try to think about it objectively for a moment -- would you really want them providing support when the caller is not the person the phone is registered to/associated with? That would be a massive security breach waiting to happen.
Click to expand...
Click to collapse
Why? I am not telling them to restore the other user account. I am telling them just to fix the phone, which has been being used with my account for 6 months...
nine7nine said:
Could you elaborate on 'the phone died'? ... your post is very vague, so I think if you are actually in need of help (rather than just venting/complaining), we might need some details...
does your pixel turn on? ...
can you use 'fastboot'? ...
what was the OTA for? ... was it the oreo update or what?
I'm not surprised that google can't help you, if they see your phone as belonging to someone else, that really doesn't qualify as terrible support.
For all they know; the device could be stolen...
Anyway, maybe if you provide mire information here - someone can assist you...
Click to expand...
Click to collapse
mngdew said:
Have you tried to unlock the bootloader and flash the factory image?
https://forum.xda-developers.com/go...ide-nexus-5-how-to-unlock-bootloader-t2507905
https://developers.google.com/android/images
Click to expand...
Click to collapse
It won't turn on. I can try power + volume down (or up?), and the Pixel will make a vibration, but it is not detected on my PC whatsoever. I have read over XDA and it appears the OTA killed somehting (boot loader?). It was not unlocked. The ota was not OREO, It already had OREO, it was the last month security fixes.
I mean I get your frustrated BUT try taking ANY product back to a store or contacting any manufacturer for warranty support without proof of purchase. You might be done with Google phone but all cell phone manufacturers would give the same response in an identical situation. Buying a used product unfortunately has certain drawbacks. Your lucky Google is willing to help if the original purchaser calls them. Best of luck.
devilsadidas said:
I mean I get your frustrated BUT try taking ANY product back to a store or contacting any manufacturer for warranty support without proof of purchase. You might be done with Google phone but all cell phone manufacturers would give the same response in an identical situation. Buying a used product unfortunately has certain drawbacks. Your lucky Google is willing to help if the original purchaser calls them. Best of luck.
Click to expand...
Click to collapse
Bingo. This thread boils down to someone whining about their own mistake.
kwanbis said:
It won't turn on. I can try power + volume down (or up?), and the Pixel will make a vibration, but it is not detected on my PC whatsoever. I have read over XDA and it appears the OTA killed somehting (boot loader?). It was not unlocked. The ota was not OREO, It already had OREO, it was the last month security fixes.
Click to expand...
Click to collapse
OK. That's interesting that it vibrates... it must at least have some juice / can charge?
Try booting into safe mode or recover?
Did your phone crash while doing the system firmware update?
More stuff to try / to cover
https://thedroidguy.com/2016/11/fix-google-pixel-wont-turn-troubleshooting-guide-1066695
https://support.google.com/pixelphone/answer/7167687?hl=en
Maybe methodically go through each step and see, if you notice anything... I know when I first installed Oreo, my phone didn't boot. There wasva few minute period where I thought it was bricked. I played with key combos, power button, charging, etc... but after a couple of minutes it booted (thankfully).
PS: to everyone not trying to offer some advice or help, cool it... regardless of the device being used or OP being frustrated, it would be better to either offer suggestions and/or help, or just not reply.
nine7nine said:
OK. That's interesting that it vibrates... it must at least have some juice / can charge?
Click to expand...
Click to collapse
Yes, it is weird that it vibrates. I thought, maybe the screen is dead, but it is not recognized by my windows machine.
nine7nine said:
Try booting into safe mode or recover? Did your phone crash while doing the system firmware update
Click to expand...
Click to collapse
I really don't know what happened. It was working fine, it was laying on my desk, face down, and then I noticed that Whatsapp was disconnected. Took the phone and the screen was black. And it had never again turned back on.
nine7nine said:
More stuff to try / to cover
https://thedroidguy.com/2016/11/fix-google-pixel-wont-turn-troubleshooting-guide-1066695
https://support.google.com/pixelphone/answer/7167687?hl=en
Click to expand...
Click to collapse
I'll check it.
nine7nine said:
Maybe methodically go through each step and see, if you notice anything... I know when I first installed Oreo, my phone didn't boot. There was few minute period where I thought it was bricked. I played with key combos, power button, charging, etc... but after a couple of minutes it booted (thankfully).
Click to expand...
Click to collapse
I am so sad. It is a 500 hundred dollars paperweight. Google would do nothing, and the seller does not respond. I will keep trying. Thanks for replying like an adult.
kwanbis said:
I have been using the phone for 6 months, if the phone was stolen, it would be reported by now...
Click to expand...
Click to collapse
They still don't know it wasn't stolen. The original person might not have reported it, a lot of people don't report stolen/lost phones. You should see if any other manufacture will help you without proof of purchase.
kwanbis said:
Yes, it is weird that it vibrates. I thought, maybe the screen is dead, but it is not recognized by my windows machine.
Click to expand...
Click to collapse
I had wondered if the screen died too... I guess another way to test that would be too see if you can get it to power up (regardless of whether the screen comes on, but it vibrates), wait a couple of min and try calling the phone? ... or go into your google account and see if you can 'find your device' / android device manager...
I mean, I would think if the device was dead, it wouldn't charge / vibrate... and that you would've seen a blinking red led when it was almost dead.... or the charging image when it's charging... odd.
kwanbis said:
I really don't know what happened. It was working fine, it was laying on my desk, face down, and then I noticed that Whatsapp was disconnected. Took the phone and the screen was black. And it had never again turned back on.
Click to expand...
Click to collapse
Ah, so it happened when the phone was on.
kwanbis said:
I am so sad. It is a 500 hundred dollars paperweight. Google would do nothing, and the seller does not respond. I will keep trying. Thanks for replying like an adult.
Click to expand...
Click to collapse
Buying used stuff is always a gamble. I never buy used electronics.... I wonder if the seller knew there was something up with the phone? Mind you, it worked for 6months... just seems odd that they wouldn't reply, unless they used a throw away account for selling (which isn't uncommon, I suppose)...
Ya, no problem with replying. I think some people on here are just babies. They forget the XDA is a community, or maybe they just don't have anything better to do.
nine7nine said:
I had wondered if the screen died too... I guess another way to test that would be too see if you can get it to power up (regardless of whether the screen comes on, but it vibrates), wait a couple of min and try calling the phone? ... or go into your google account and see if you can 'find your device' / android device manager...
Click to expand...
Click to collapse
I tried using find my phone, and nothing. I also tried calling my phone and nothing.
nine7nine said:
I mean, I would think if the device was dead, it wouldn't charge / vibrate... and that you would've seen a blinking red led when it was almost dead.... or the charging image when it's charging... odd.
Click to expand...
Click to collapse
It is really weird.
nine7nine said:
Buying used stuff is always a gamble. I never buy used electronics.... I wonder if the seller knew there was something up with the phone? Mind you, it worked for 6months... just seems odd that they wouldn't reply, unless they used a throw away account for selling (which isn't uncommon, I suppose)...
Click to expand...
Click to collapse
I don't usually do it, but this user has 756 positive reviews, the phone was complete and mint looking....
nine7nine said:
Ya, no problem with replying. I think some people on here are just babies. They forget the XDA is a community, or maybe they just don't have anything better to do.
Click to expand...
Click to collapse
Yeah, it is like they work for Google.
drozek said:
They still don't know it wasn't stolen. The original person might not have reported it, a lot of people don't report stolen/lost phones. You should see if any other manufacture will help you without proof of purchase.
Click to expand...
Click to collapse
If you didn't reported, it is your problem, not mine. And also, why let me use it for 6 months, and then say we don-t know if it is yours? If you are going to implement a policy like that, do like apple does, and don-t let me use it whatsoever. If that was the case, upon receiving the phone and being asked for a password to unlock it, i could have contacted the seller immediately, and being covered by Paypal, nothing like this would have happened. But don't implement it like this which is very stupid.
Think for a moment. Haven't the phone broke, I could have been using a "stolen" phone forever, but since it broke, that is when they care. Horrible policy.
kwanbis said:
I tried using find my phone, and nothing. I also tried calling my phone and nothing
Click to expand...
Click to collapse
Well, then it's probably not a borked screen. Maybe if the firmware is corrupted, it's still allowing charging. Idk... it's too bad the pixel doesn't allow hardware reset (like my s5 did. Sometimes that made a difference, when it I messed up and the phone wouldn't boot).
kwanbis said:
I don't usually do it, but this user has 756 positive reviews, the phone was complete and mint looking....
Click to expand...
Click to collapse
Reviews don't mean much. They can be faked. Bots and the like... I would just avoid buying used electronics, in general... so much can go wrong, even with a brandnew phone. Hardware defects, firmware problems, etc, etc... buying stuff used is a huge risk...
I think you have a couple of options left, assuming you've exhausted all other avenues / troubleshooting;
1. You can bug google more and hope that you encounter someone sympathetic, after explaining that the seller hasn't replied / explaining the situation... some support people are more helpful than others, it might require multiple attempts.
2. You can take your phone to a 3rd party, but authorized google technician... they might have resources/tools not available to you or I... they might be able to determine the problem and fix it (but obviously, it will cost you).
Such sad news, I literally got my device today!
The problem for me is that even though I could unlock my device now, the pull of users and developers to this device is going to plummet to zero on xda , there won't be any (or very few) ROM's, adopters will avoid the device... It's a horrible move from huawei who have a sponsor partnership with xda?? Xda have said they're going to fight it but my guess is huawei may look at their wallet rather than their hearts and stick to their guns.
By all accounts it's "to provide a better service". ???
I have a cooling off period for another 13 days.
If things don't change in a week I'm sending this wonderful opportunity phone back.
Never again
https://www.xda-developers.com/huawei-stop-providing-bootloader-unlock-codes/
Edit: all that being said, I like this phone too much, even runs ppsspp and dolphin the same as the onelus 5 did, I've unlocked the bootloader, installed twrp and rooted and now it's running perfectly.
Going to give it a chance.
dladz said:
Such sad news, I literally got my device today!
...
I have a cooling off period for another 13 days.
Going to give it a chance.
Click to expand...
Click to collapse
In the same boat mate, received the phone on Wednesday, got the bootloader unlock code sitting in my email index waiting to be used....and now I see this.
In two minds about the whole thing, on one hand love the phone it seems pretty damn great to me, only want to root for 2 issues (not fault of phone, just personal preference) but on the other hand, lack of ability to unlock bootloader will kill the community here. Do I keep it, unlock and just roll with it, or do I send it back and get something else (Galaxy Note or S9+ probably, community there aint dead lol)?
Have to have a good think about it over the weekend I think.
Le_Petit_Lapin said:
In the same boat mate, received the phone on Wednesday, got the bootloader unlock code sitting in my email index waiting to be used....and now I see this.
In two minds about the whole thing, on one hand love the phone it seems pretty damn great to me, only want to root for 2 issues (not fault of phone, just personal preference) but on the other hand, lack of ability to unlock bootloader will kill the community here. Do I keep it, unlock and just roll with it, or do I send it back and get something else (Galaxy Note or S9+ probably, community there aint dead lol)?
Have to have a good think about it over the weekend I think.
Click to expand...
Click to collapse
Avoid the galaxy unless you like baggage and more rules, if I was to buy another phone it would be the HTC 12, no doubt about it.
Personally I've used the unlock code twrp installed and I'm rooted.
Phones a beast, I personally think Huawei will decide against their decision, by all accounts HTC did the same and look what happened to them
Currently looking at debranding from the L09 to the L29 as updates are more timely. Either that or wait for some ROMs to drop.
I'm keeping it now, it's swayed me.
Although I'd I could get the HTC I'd do it in a heartbeat, epic development on XDA.
Le_Petit_Lapin said:
In the same boat mate, received the phone on Wednesday, got the bootloader unlock code sitting in my email index waiting to be used....and now I see this.
In two minds about the whole thing, on one hand love the phone it seems pretty damn great to me, only want to root for 2 issues (not fault of phone, just personal preference) but on the other hand, lack of ability to unlock bootloader will kill the community here. Do I keep it, unlock and just roll with it, or do I send it back and get something else (Galaxy Note or S9+ probably, community there aint dead lol)?
Have to have a good think about it over the weekend I think.
Click to expand...
Click to collapse
Since the phone is treble enabled we can use GSI. So theres no "real" need to have an active development community dedicated for this phone only.
dladz said:
Avoid the galaxy unless you like baggage and more rules, if I was to buy another phone it would be the HTC 12, no doubt about it.
Personally I've used the unlock code twrp installed and I'm rooted.
Phones a beast, I personally think Huawei will decide against their decision, by all accounts HTC did the same and look what happened to them
Currently looking at debranding from the L09 to the L29 as updates are more timely. Either that or wait for some ROMs to drop.
I'm keeping it now, it's swayed me.
Although I'd I could get the HTC I'd do it in a heartbeat, epic development on XDA.
Click to expand...
Click to collapse
You don't necessarily need to convert from L09 to L29 to get faster updates, you just need to change region from 782 to 432. The L09 & L29 firmwares are interchangeable and are released together but it's UK specific updates that are lagging behind.
Saying that, I don't think there's a way to convert to 432 without being converted to L29 in the process anyway lol
the unlock page is back, just used it... don't tgink will last for long... make sure to be logged with your huawei account
https://emui.huawei.com/en/plugin/unlock/index
dladz said:
Personally I've used the unlock code twrp installed and I'm rooted.
Click to expand...
Click to collapse
Which version of TWRP did you use? The official one or the non official one? Both have threads in these forums, but the official one seems to have more complaints and problems in its thread.
Thinking of getting unlock code... Does it end warranty? And how do I get product ID, that #*#*1357946*#*# thing did not work. Yes, did try right code, one i wrote here might not be remembered correctly?
Propulsion said:
Thinking of getting unlock code... Does it end warranty?
Click to expand...
Click to collapse
When used yes.
Propulsion said:
And how do I get product ID, that #*#*1357946*#*# thing did not work. Yes, did try right code, one i wrote here might not be remembered correctly
Click to expand...
Click to collapse
You just got the *'s and #'s the wrong way around, it should be:
*#*#1357946#*#*
kaiowas82 said:
the unlock page is back, just used it... don't tgink will last for long... make sure to be logged with your huawei account
https://emui.huawei.com/en/plugin/unlock/index
Click to expand...
Click to collapse
I logged in first time tbh on the first day I got the phone lucky I guess.
Le_Petit_Lapin said:
Which version of TWRP did you use? The official one or the non official one? Both have threads in these forums, but the official one seems to have more complaints and problems in its thread.
Click to expand...
Click to collapse
The Italian one, starts with a p but they should all be ok.
danifilth4king said:
You don't necessarily need to convert from L09 to L29 to get faster updates, you just need to change region from 782 to 432. The L09 & L29 firmwares are interchangeable and are released together but it's UK specific updates that are lagging behind.
Saying that, I don't think there's a way to convert to 432 without being converted to L29 in the process anyway lol
Click to expand...
Click to collapse
Nah me neither, think it's L29 or nothing.
Le_Petit_Lapin said:
When used yes.
You just got the *'s and #'s the wrong way around, it should be:
*#*#1357946#*#*
Click to expand...
Click to collapse
Like i said, when I tried to get product ID the code was certainly right. To that message i took it out of memory, and did not remember it right. Funny, i can get for example imei code with right "dialer code" but not that product code. How to proceed? Would like to get unlock code, to be on safe side if I some day (probably sooner than later) want to use it.
---------- Post added at 11:38 AM ---------- Previous post was at 11:14 AM ----------
Propulsion said:
Like i said, when I tried to get product ID the code was certainly right. To that message i took it out of memory, and did not remember it right. Funny, i can get for example imei code with right "dialer code" but not that product code. How to proceed? Would like to get unlock code, to be on safe side if I some day (probably sooner than later) want to use it.
Click to expand...
Click to collapse
Got it to work, just needed to make phones original dialer default dialer... And, well, knowing me, I'm just moments away from unlocking bootloader and rooting
Le_Petit_Lapin said:
Which version of TWRP did you use? The official one or the non official one? Both have threads in these forums, but the official one seems to have more complaints and problems in its thread.
Click to expand...
Click to collapse
I used the one packaged with the all in one tool in one of these threads, its not the official one.
This thread
https://forum.xda-developers.com/hu...l-one-driversunlocktwrpfactory-t3779416/page9
dladz said:
Such sad news, I literally got my device today!
The problem for me is that even though I could unlock my device now, the pull of users and developers to this device is going to plummet to zero on xda , there won't be any (or very few) ROM's, adopters will avoid the device... It's a horrible move from huawei who have a sponsor partnership with xda?? Xda have said they're going to fight it but my guess is huawei may look at their wallet rather than their hearts and stick to their guns.
By all accounts it's "to provide a better service". ???
I have a cooling off period for another 13 days.
If things don't change in a week I'm sending this wonderful opportunity phone back.
Never again
https://www.xda-developers.com/huawei-stop-providing-bootloader-unlock-codes/
Edit: all that being said, I like this phone too much, even runs ppsspp and dolphin the same as the onelus 5 did, I've unlocked the bootloader, installed twrp and rooted and now it's running perfectly.
Going to give it a chance.
Click to expand...
Click to collapse
Keep hold of the bootloader unlock code you got as if they go ahead with removing the service, they're likely to release updates in the future that will relock unlocked bootloaders on install. You should be able to re-unlock with the same code but it's a pain as an update won't wipe data but then having to re-unlock will ?
danifilth4king said:
Keep hold of the bootloader unlock code you got as if they go ahead with removing the service, they're likely to release updates in the future that will relock unlocked bootloaders on install. You should be able to re-unlock with the same code but it's a pain as an update won't wipe data but then having to re-unlock will ?
Click to expand...
Click to collapse
Yea I've got it pal, all good. Triple back up.
Is there any way to get the bootloader unlocked now, without unlock code of Huawei??
dante_07 said:
Is there any way to get the bootloader unlocked now, without unlock code of Huawei??
Click to expand...
Click to collapse
There's another site that does them.
Can't recall the name.
Just ordered the P20 Pro today after I upgraded my partners one yesterday to the P20. Its looks a fantastic phone so I had to go one better and get the pro. I got the unlock code for hers and will request mine tomorrow. Is there any need to use the unlock code? I don't plan on hoping for a better ROM as the stock one looks pretty reasonable to me.
wivelden said:
Just ordered the P20 Pro today after I upgraded my partners one yesterday to the P20. Its looks a fantastic phone so I had to go one better and get the pro. I got the unlock code for hers and will request mine tomorrow. Is there any need to use the unlock code? I don't plan on hoping for a better ROM as the stock one looks pretty reasonable to me.
Click to expand...
Click to collapse
It is but rooting etc has its benefits, you've only got to go on a few threads here to see that.
Plus who knows what the future holds plus treble is always an option
Picked up a Mi Mix 2S (had a Mi Mix 2 for about a week), and I wanted to unlock the boot loader like the Mi Mix, and Mi Mix 2.
Mi Mix took 3 - 5 days, after having to go on miui forums to beg to get the sms notification to try to unlock it.
Mi Mix 2 took 72 hours... Yeah, I know, whatever. (had it about two weeks ago, and unlocked it)
Mi Mix 2s that I received yesterday, says after 1st attempt... 360 hours! That's 15 F'in days.
What Da F*** is that?!?!?!?
Is there no workaround? Can you PAY to get it unlocked faster?
This is amateur hour.
Cheers,
LormaD
No way you can only wait
This isn't confirmed by me, however there appears to be some way, users on reddit claim this has worked for them......https://www.reddit.com/r/Xiaomi/comments/8kf0ln/fyi_xiaomi_disabled_waiting_time_of_360_hrs/
i feel with you bro… need still wait 16hours… just tried it a couple of times… i'm not sure if its really needed to wait all the time but i didn't tried any tricks at all...
i also read trying to often maybe blocks the account at all...
i thougt that my dumbass unlock tries blocked me for 360hours... i tried a couple of times unlocking but i didn't read correctly where to bind my account in the phone.. i did this a couple of times.. until i realized that i need to enable the dev mode and there bind the mi account…but looks like this is just a protection at all that resellers don't flash fake or custom roms at all...
FlippySun said:
No way you can only wait
Click to expand...
Click to collapse
Think first. Then read. Then be usefull. Then keep quiet.
skw5115 said:
This isn't confirmed by me, however there appears to be some way, users on reddit claim this has worked for them......https://www.reddit.com/r/Xiaomi/comments/8kf0ln/fyi_xiaomi_disabled_waiting_time_of_360_hrs/
Click to expand...
Click to collapse
Tried this a couple times but this didn't work for me. Not sure if I did it wrong or that it just doesn't work for Mi Mix 2s. Anyone that got this to work let me know!!
skw5115 said:
This isn't confirmed by me, however there appears to be some way, users on reddit claim this has worked for them......https://www.reddit.com/r/Xiaomi/comments/8kf0ln/fyi_xiaomi_disabled_waiting_time_of_360_hrs/
Click to expand...
Click to collapse
Tried it.. not working for me.. get the error that the phone is not bound to the account. And when the phone is bound, it's 360 hours. Mickey Mouse stuff Xiaomi.
Thanks though...
I think it's better to have time limit on unlocking than have chinese sellers flashing shady stuff on every unit they sell. You can still unlock eventually, which is nice.
skw5115 said:
This isn't confirmed by me, however there appears to be some way, users on reddit claim this has worked for them......https://www.reddit.com/r/Xiaomi/comments/8kf0ln/fyi_xiaomi_disabled_waiting_time_of_360_hrs/
Click to expand...
Click to collapse
Only for the Redmi Note 5. Doesn't work for other devices afaik.
Presterin said:
I think it's better to have time limit on unlocking than have chinese sellers flashing shady stuff on every unit they sell. You can still unlock eventually, which is nice.
Click to expand...
Click to collapse
I don't agree with this analogy. It makes no sense. If that is the mongering reason behind this, then one day why not have hours replaced by days... 360 days? C'mon! Let's stop repeating the rhetoric.
Had I have known before, I may have NOT have purchased the Mix 2S. But once you open it and use it, you bought it. It tarnishes a great product. It comes across like a fumbling amateur, who will one day face the North American market and have to overcome much greater obstacles and scrutiny that is not biased from the public eye.
Okay, the Mix was 3 - 5 days to unlock as "people" and Xiaomi navigated the waters. I had to escalate it online to get it to unlock.
The Mix 2 was less new to me, the concept, and to an extreme better laid out (the unlocking process). Even though frustrating, having to wait 72 hours, it was what it was, a long weekend and done with.
The Flagship Mix 2S will take me 360 hours. Is that the standard for everybody? Or is it (like me) you request a 2nd unlocking within 360 hour period, automatically go from a 72 hour wait to 360 wait?!?!! Am I some kind of shady dealer LMFAO!
C'mon Xiaomi, your making Bruno Mars say WHAT?!?!?!!?
LormaD said:
I don't agree with this analogy. It makes no sense. If that is the mongering reason behind this, then one day why not have hours replaced by days... 360 days? C'mon! Let's stop repeating the rhetoric.
Had I have known before, I may have NOT have purchased the Mix 2S. But once you open it and use it, you bought it. It tarnishes a great product. It comes across like a fumbling amateur, who will one day face the North American market and have to overcome much greater obstacles and scrutiny that is not biased from the public eye.
Okay, the Mix was 3 - 5 days to unlock as "people" and Xiaomi navigated the waters. I had to escalate it online to get it to unlock.
The Mix 2 was less new to me, the concept, and to an extreme better laid out (the unlocking process). Even though frustrating, having to wait 72 hours, it was what it was, a long weekend and done with.
The Flagship Mix 2S will take me 360 hours. Is that the standard for everybody? Or is it (like me) you request a 2nd unlocking within 360 hour period, automatically go from a 72 hour wait to 360 wait?!?!! Am I some kind of shady dealer LMFAO!
C'mon Xiaomi, your making Bruno Mars say WHAT?!?!?!!?
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http://media.leeds.ac.uk/files/2017/11/Lucy-Stanney-2016-17.pdf
This might be something for you.
what could propably works too use a account that allreadyunlocked a mix2s ?! if someone from Austria near Graz need help feel free to contact me...
i've unlocked mine right now after waiting the full time... i'm allready flashing .EU rom
malimukk said:
http://media.leeds.ac.uk/files/2017/11/Lucy-Stanney-2016-17.pdf
This might be something for you.
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It's the grey area ground rules that bother me, not the waiting.
What is what is not always what but may or may not be what.
Presterin said:
I think it's better to have time limit on unlocking than have chinese sellers flashing shady stuff on every unit they sell. You can still unlock eventually, which is nice.
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Or you just order a factory sealed one, like I did, simple as that.
Most sellers want to sell phones, can't be bothered by installing "shady stuff".
Often the sellers offer to flash a Global Version rom as a service, for the not so technical buyers.
For the technical buyers & if it says Global version, just drop the seller a message you want it sealed.
Moving units asap is the goal, every extra flashing that needs to be done costs time.
........edit.......... 360 hours also waiting for Mi ehrm.. me.. Seems to be general, unlocked lots of Mi before...
Martend said:
Or you just order a factory sealed one, like I did, simple as that.
Most sellers want to sell phones, can't be bothered by installing "shady stuff".
Often the sellers offer to flash a Global Version rom as a service, for the not so technical buyers.
For the technical buyers & if it says Global version, just drop the seller a message you want it sealed.
Moving units asap is the goal, every extra flashing that needs to be done costs time.
........edit.......... 360 hours also waiting for Mi ehrm.. me.. Seems to be general, unlocked lots of Mi before...
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My unit WAS Sealed... brand, spanking new, global version. I broken open the seals myself. Just like the Mix 2 (which requested 72hours), the Mix 2S was sealed, it even had more packaging, protective plastic piece in place over the front and rear of the phone than the Mix 2.
Cheers
Would anyone be willing to share his account with privileges with me just for the unlock?
Purchased the Mix 2S from a big reseller here in germany, now have to wait 360 hours
Killuminati91 said:
Would anyone be willing to share his account with privileges with me just for the unlock?
Purchased the Mix 2S from a big reseller here in germany, now have to wait 360 hours
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Not sure if it will work, but we can try if you want
Flatric said:
Not sure if it will work, but we can try if you want
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Appreciate it! Sent you a pm
Edit: Flatric helped me out with his account and I can confirm: It does not matter if you already have an unlocked Mix 2s on your account, the 360hour delay still pops up for the other device. Disappointing.
If you had an old enough MI account, you can unlock the phone instantly.
Edward Liu said:
If you had an old enough MI account, you can unlock the phone instantly.
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How old?
I'm in China, and am getting a 7 Pro, but they don't have the global firmware for sale.
Is it possible to flash the Chinese phone with the global firmware?
If so, how?
Out of curiosity, isn't that illegal as a Chinese citizen?
(Honest question. I don't know.)
Elnrik said:
Out of curiosity, isn't that illegal as a Chinese citizen?
(Honest question. I don't know.)
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I heard something about that, but I'm not a chinese citizen, and am planing to bring the phone back.
If nothing changes from previous generations:
Download OOS, full ROM, not OTA file
Put the zip file in internal storage (/sdcard aka. /storage/emulated/0)
Settings - System - System updates - Gear icon on top right corner - Local upgrade
Factory reset if GApps FC
They made it so H2OS and OOS can be easily converted, so it doesn't make sense if they changed the policy.
liweichen6 said:
If nothing changes from previous generations:
Download OOS, full ROM, not OTA file
Put the zip file in internal storage (/sdcard aka. /storage/emulated/0)
Settings - System - System updates - Gear icon on top right corner - Local upgrade
Factory reset if GApps FC
They made it so H2OS and OOS can be easily converted, so it doesn't make sense if they changed the policy.
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Click to collapse
so no need to unlock bootloader, root, etc?
rockuman_ex said:
so no need to unlock bootloader, root, etc?
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Click to collapse
That's correct, no need to unlock bl or anything.
I'm not sure how their warranty works overseas (but I assume no cover). If you have enough time in China, you can try to flash it and, if anything goes wrong, mail the device back so they can get it fixed, should be with no charge.
The availability is more a problem, I've heard something like, you need a voucher code in order to purchase (sometimes there's no inventory even with the code), or you need to wait for a certain time period. The CEO says they've started sending some inventory for foreign countries back to mainland China, so things could get better over time.
BTW they didn't seem to expect the 12G variant to be this popular (in fact I was talking to my friend during the announcement, saying 8G is more than enough, who needs 12G; then in the end I was like, screw it, I'll buy the 12G )
liweichen6 said:
That's correct, no need to unlock bl or anything.
I'm not sure how their warranty works overseas (but I assume no cover). If you have enough time in China, you can try to flash it and, if anything goes wrong, mail the device back so they can get it fixed, should be with no charge.
The availability is more a problem, I've heard something like, you need a voucher code in order to purchase (sometimes there's no inventory even with the code), or you need to wait for a certain time period. The CEO says they've started sending some inventory for foreign countries back to mainland China, so things could get better over time.
BTW they didn't seem to expect the 12G variant to be this popular (in fact I was talking to my friend during the announcement, saying 8G is more than enough, who needs 12G; then in the end I was like, screw it, I'll buy the 12G )
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thanks! :good:
I might get the 12G as well
liweichen6 said:
That's correct, no need to unlock bl or anything.
I'm not sure how their warranty works overseas (but I assume no cover).
Click to expand...
Click to collapse
If nothing changed since Oneplus 5, you're covered internationally, meaning you can send in your OP for repair in e.g. Germany despite having bought it in China.
Would be nice if anyone could confirm OP kept this up?
ipredatorv said:
If nothing changed since Oneplus 5, you're covered internationally, meaning you can send in your OP for repair in e.g. Germany despite having bought it in China.
Would be nice if anyone could confirm OP kept this up?
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That would be nice
ipredatorv said:
If nothing changed since Oneplus 5, you're covered internationally, meaning you can send in your OP for repair in e.g. Germany despite having bought it in China.
Would be nice if anyone could confirm OP kept this up?
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Click to collapse
I contacted support and they said:
(1) I would need to send the phone to the service center to change the OS
(2) Warranty is only valid in the region of purchase.a
Not sure if the OS change is really impossible to be done by the user alone, but the warranty thing sounds like a firm no.
eternal-flame-AD said:
I contacted support and they said:
(1) I would need to send the phone to the service center to change the OS
(2) Warranty is only valid in the region of purchase.a
Not sure if the OS change is really impossible to be done by the user alone, but the warranty thing sounds like a firm no.
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I also have the Chinese HOS 9.5.3GM21, i was able to install Gapps with Aptoide and it´s all working well. Still i would like to install the international OS in this phone. Any news about how to do it without rooting or losing warranty?
So, you can use MsmDownloadTool to change area.(But op7pro didn't have it yet)
brightmbsh said:
So, you can use MsmDownloadTool to change area.(But op7pro didn't have it yet)
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)))))
Meh...I got the 8T TMO variant. Just the phone. Great device otherwise. I'm just glad it fits in my 7t case.. Obviously cameras aren't aligned right, but it helps until my case gets here. I've got my permanent SIM unlock request being processed, should be done in 24 hours.
There was no case on the Unlocked version either, I had to do the same thing. Just a little irritating...
zeusofyork said:
Meh...I got the 8T TMO variant. Just the phone. Great device otherwise. I'm just glad it fits in my 7t case.. Obviously cameras aren't aligned right, but it helps until my case gets here. I've got my permanent SIM unlock request being processed, should be done in 24 hours.
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Click to collapse
How are you able to get teh unlock request so quickly?
i was told i had to wait a period of time something like a buyers remorse period before they would consider unlocking for me
thephoenixvampire said:
There was no case on the Unlocked version either, I had to do the same thing. Just a little irritating...
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I mean as annoying as it was, they were the first company that I've ever gotten a case in the box from...I'll give them that at least ?*
zeusofyork said:
I mean as annoying as it was, they were the first company that I've ever gotten a case in the box from...I'll give them that at least ?*
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Truthfully? That's the only reason it bothers me.... I'm still rocking my 7T case on my 8T, thankfully I don't use the cameras very often.
zeusofyork said:
Meh...I got the 8T TMO variant. Just the phone. Great device otherwise. I'm just glad it fits in my 7t case.. Obviously cameras aren't aligned right, but it helps until my case gets here. I've got my permanent SIM unlock request being processed, should be done in 24 hours.
Click to expand...
Click to collapse
if you find a thin case share the link please
T-mobile corp store has off brand case for $20
The back is fingerprint magnet
TPU+PC
No slip
I've been stalking Amazon for a case. I've even signed up for notifications on Oneplus's website.
Sent from my [device_name] using XDA-Developers Legacy app
Yes, i am also going to use my 7T case if it fits.
Mine arived with a transparent one with a "Never Settle" label on it. Looks solid enough to protect the 8T until Spigen releases their stuff.
MaxFTW said:
Mine arived with a transparent one with a "Never Settle" label on it. Looks solid enough to protect the 8T until Spigen releases their stuff.
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US or somewhere else? I ordered mine from TMobile.
I got mine in the UK yesterday. It also came with the case and has never settle written on the back as well. I must admit, I like the case a lot.
Same here in germany. Got my phone yesterday with a transparent never settle case.
COME ON OnePlus....why is everyone else getting a case but we here in the US are not??? AAAUUUUGGGGGGHHHHHHH!!!!!!!! :crying:
jaseman said:
COME ON OnePlus....why is everyone else getting a case but we here in the US are not??? AAAUUUUGGGGGGHHHHHHH!!!!!!!! :crying:
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Its american capitalism at it's finest. Why give something away free when you can make them pay 50 dollars for a ****ty case at the store? ?*
Only in the US?
zeusofyork said:
Its american capitalism at it's finest. Why give something away free when you can make them pay 50 dollars for a ****ty case at the store? ?*
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?
Btw, reporting from India with the 12/256 Silver variant. I can confirm that the phone is shipped with the transparent jelly/softcover with Never Settle on it like members from other regions.
Got the clear case aswell. Norway
My EU 8T had a screen protector pre installed and a case in the box
fxz said:
My EU 8T had a screen protector pre installed and a case in the box
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I guess that's what you get for living in sOciaLISt european /s countries and places that don't shake every last penny out of consumer pockets.
zeusofyork said:
I guess that's what you get for living in sOciaLISt european /s countries and places that don't shake every last penny out of consumer pockets.
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I mean that's not a bad thing for me is it