LG V30 - General Questions and Answers

Hi all,
I'm always being shy to post, but this is an amazing place for information, this time i couldn't find anything that I was looking for so here it is the question:
- I have bought LG v30 from South Korea unlocked 128gb phone
- its recognize Verizon sim card
- 4LTE internet is working
- text messages or voice phone calling is not working, if something else is calling me it goes to voice mail.
I have called to Verizon tech support they told me that they cant enter manually the IMEI address since such phone doesn't exist yet in they data base.
Dear community,
I'm asking for help or guidance - what can I do to make this amazing phone working. I own a business so its very sensitive for me to receive phone calls or txt messages.
PS my previous phone LG V20 got completely ****ed up on construction site.
THANK YOU

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