WiFi issues - my findings - HTC U11 Questions & Answers

Hi all,
Just sharing my findings.
Some of you are having issues with the wifi connection sticking or dropping despite the phone reporting it to be connected.
Turning WiFi on and off sorts it out momentarily or closing and opening the app helps it.
I've found the issue for me is that my home router has combined SSIDs for the 2.4/5ghz bands, I could easily separate the two, but politics doesn't allow me to do it...
Anyway since Android has removed the ability to force use of bands, I've found the connection keeps switching between the 2.4ghz and 5ghz band and it needs a refresh via opening and closing an app, or turning WiFi on and off.
So I'm using Swifi from the app store and told it to force 5ghz use, and magically all my problems with sticky wifi have disappeared.

Ok so some further investigation, Swifi works on ID name, and despite asking it to utilise the 5ghz band, it went back to 2.4 and my problems started again. But it's not the fault of the app, it's my retarded setup at blame.
So I blacklisted my U11 on the 2.4ghz band via the MAC filter, thus forcing it to only be able to communicate via the 5ghz band...and this is the longest I've been able to use my wifi at home without it crapping itself out.
Though I have to say this is the first time I've experienced this problem, and I've used loads of different devices at home and not forced them to be on either band...e.g. Google Pixel C tablet, Dell 5175 tablet, Lenovo Yoga S1, Lenovo Zuk Z2, iPads, other mobile devices etc...so something funky is going on with the U11 for sure.
It sounds like I could just separate the SSIDs and that's true but when you have a retarded sibling who insists they need to be combined so he can have maximum wifis when outside his dungeon for all of 5 minutes per day/literally ...
I'm glad I'm moving out soon.
Anywho, guys it seems my problems with WiFi was around competing bands under the same SSIDs...
Edit:
My WiFi problems are officially over, forcing it to a single band has fixed the weeks of frustration, awesome.

Related

WP7.5 / HD7 Phone problems

Hi,
As per the title, I have noticed a couple of strange issues lately. I recently reset my phone and restored the settings (factory reset, Asia spec phone, not mods/hacks).
I have noticed that in my address book I have triple entries for people, some Windows Live entries with the last few letters of the surname chopped off.
Also I have noticed the built-in facebook app is frankly ****, takes ages to update or simply times out.
The browser does the same thing (over wifi) so not sure if it's my connection.
Second issue is the compass/GPS. I have a compass app which now seems to go nuts, it's calibrated but refuses to stay still and I suspect a minor drop may have jarred/damaged something (the phone was thankfully in it's cover so no external damage).
Cheers,
Fz
Those are a lot of things, at least I can comment on the network part:
I own both a Nokia Lumia and a Samsung Omnia W for development purposes. The Nokia always works fine, but the Samsung had a lot of problems connecting over Wifi. It didn't like the Apple Time Capsule, Belkin nor Engenius (the latter being a business grade access point). Symptoms where like yours: Timeouts on connection which could only be resolved temporary by removing the Wifi connection completely and re-adding (by re-typing the WPA2 key).
I was about to give up on this, until in our building a Wifi repeater was added to extend the wifi signal. From then on, the Samsung did connect completely stable. This is strange, because I was nearly always within a few feet from the original access point so a weak signal wasn't the issue here.
I don't know if you can use this info, at least you can try the remove-add of your Wifi network and see if that also solves your issue, albeit temporarily.

Random WiFi slow down

I'm noticing strange WiFi issues, in that my data speeds keep slowing down to a standstill for no reason.
In fact, when I first booted the device, and started to install my apps, I wondered why there were downloading so slowly, so I installed "SpeedTest" and sure enough my data speeds were like 1.5mbps. To test that my network hadn't just suddenly gone crazy, I ran the test from my laptop and that confirmed normal speeds.
To remedy this, I changed my advanced wifi settings to just use the 2.4 ghz signal, then changed my router settings (a BT Home Hub 3) from smart wireless (auto changes channel to the "best" channel to just remain on that already pre determined best channel.
I then immediately saw an improvement, as it was downloading now at about 27mbps... and so I thought I'd cracked it.
Apparently not.... It regularly goes back to downloading really slowly, and sometimes, messing with all those settings again doesn't do anything to improve the speeds.
Anyone else experiencing this, or has any insights as to what is going on? could it be a wifi driver issue, which may be rectified in later updates or baseband versions?
Here are some pics to give you an idea... all from the same network
Back to awesome after changing router security settings... I wonder how long it will last this time?
Sent from my Nexus 5 using Tapatalk
Exactly the same for me:
http://forum.xda-developers.com/showthread.php?t=2514501
I'm being sent a replacement but I can't say I'm convinced that one will be any different.
This issue occurred on my BT home hub, a tp-link access point, and the access points where I work.

WiFi issues

Anyone else with WiFi issues? 90% of the time I have no problems but 10% of the time it seems the connection hangs. Data transfer will pause and resume 30 secs or a minute later. I have tested this with speed test and was able to reproduce. Happens on both my 2ghz and 5ghz networks. I am rooted but I'm going to do a factory reset to see if issue persists. I do know it's not my WiFi as my other devices have no trouble. But this is quite annoying.
Sent from my HTC6525LVW using Tapatalk
murryrulz said:
Anyone else with WiFi issues? 90% of the time I have no problems but 10% of the time it seems the connection hangs. Data transfer will pause and resume 30 secs or a minute later. I have tested this with speed test and was able to reproduce. Happens on both my 2ghz and 5ghz networks. I am rooted but I'm going to do a factory reset to see if issue persists. I do know it's not my WiFi as my other devices have no trouble. But this is quite annoying.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Are you by chance using an Apple router or access point? For some reason, they don't seem to play well with Android devices, including my M8. I've had a similar experience with 4 Android devices and 2 different Apple routers. The devices continuously disconnect and reconnect.
No I'm using an Asus ac66. The funny thing is the connection doesn't drop. It always says connected. The data just stops flowing and then starts again. For example I'll run a speed test and the download will pause then start up again. Very odd. Never had a phone do this before
Sent from my Nexus 7 using Tapatalk
I've got an Apple Airport Extreme. I also have several Android devices. Have had many that I no long have or use. I've never had any problem with my wifi on any of them. I have to wonder if your problem isn't related to something else. Or, possibly your router needs to be replaced. Might be a matter of settings too. But, like I said, I've never had any problems with mine.
Within the "Advanced Wi-Fi" settings there is an auto-enabled option called "Wi-Fi Optimization" which minimizes battery usage when Wi-Fi is on. I assume this monitors for extended periods of inactivity (screen off, no active downloads, etc.) and temporarily disables/hibernates Wi-Fi activity.
I've kept this option enabled and haven't had any issues so far, but maybe you could try testing with/without this setting enabled? Another thing to try would be checking highly-used radio channels in your area with an application like InSSIDer and making sure your router is broadcasting on a low-use channel. I see no correlation with the radio channel and your new M8, but it's worth a try
insertnewsn said:
Within the "Advanced Wi-Fi" settings there is an auto-enabled option called "Wi-Fi Optimization" which minimizes battery usage when Wi-Fi is on. I assume this monitors for extended periods of inactivity (screen off, no active downloads, etc.) and temporarily disables/hibernates Wi-Fi activity.
I've kept this option enabled and haven't had any issues so far, but maybe you could try testing with/without this setting enabled? Another thing to try would be checking highly-used radio channels in your area with an application like InSSIDer and making sure your router is broadcasting on a low-use channel. I see no correlation with the radio channel and your new M8, but it's worth a try
Click to expand...
Click to collapse
I have the same issues. and ive turned off wifi optimizaiton, ive set my wifi control frequency to 149, ive tried to switch between 2.4 and 5ghz. i feel like my issue is with the phone not picking up the wifi signals very well... we live in a brick house, and the asus ac68u sits right in the middle of th house, and my room is only right around the corner. everyone elses phone picks up 5ghz or 2.4ghz frequency fine in my room, even my gf's M8 (we bought ours from verizon same time for the deal). i literally get wifi in my rom 10% of the time or its choppy and slow. so everytime im in my room i have to switch to cellular :|

WiFi calling won't stay connected, particularly overnight on Pixel 2

Is anyone else having an issue with WiFi calling disconnecting itself, especially overnight? I'm using T-Mobile and when the WiFi calling will stay connected, it works as it should. But often it either won't connect to WiFi calling when reconnecting to my home network, or most often, by the time I get up in the morning, it has fallen off WiFi calling and either has "no service" or is trying to use the virtually non existent T-Mobile signal in my home. I see no indication that it's losing the WiFi connection overnight as it's not reconnecting when I wake the phone up in the morning. I've tried prioritizing the device through my Netgear R7000 router, updating the T-Mobile account settings including the e911 address, making sure my WiFi calling settings on the phone are on and set to WiFi preferred, and rebooting into Safe Mode to make sure a third party app wasn't somehow causing the issue. (The same issue occurred in Safe Mode)
Any ideas?
Thank you all for any assistance you can provide.
Wish I had an idea. All I can tell you is I share in your misery as Wi-Fi Calling is inconsistent for me as well. While it works most of the time, sometimes it’ll drop off for no apparent reason. When it does, I can usually force Wi-Fi Calling to reestablish by putting the phone in and out of airplane mode.
FWIW, I use high-end Wi-Fi gear at home and a custom-built firewall.
Not sure if this applies to you but take a look here:
http://www.androidpolice.com/2017/10/24/google-inexplicably-removed-keep-wifi-sleep-toggle-pixel-2/
It's been my experience that Google's implementation is poor at best for WiFi calling. Constant disconnects are common and sometimes reboots are the only thing that will get it working again. It's been this way since it's inception on the Nexus devices back in the day.
On other devices such as Samsung and OnePlus WiFi calling just works. But it's always been hit or miss on Nexus/Pixel deives.
Thank you all for chiming on the matter. It does make it a little less maddening to know it's not unique to my particular device or network setup as Google customer service would imply. Their solution was to have me send in my several week old "defective" device and get a refurbished one from them instead. Besides offering no explanation as to what kind of hardware fault could possibly cause this issue, I think it's ridiculous that someone making a warranty claim on a device less than a month old for a manufacturer defect would be sent a used replacement, particularly a device at this price point.
If it helps anyone, I've found if I switch the phone to airplane mode, and turn on WiFi while leaving airplane mode on, WiFi calling has been a bit more stable so far.

WiFi & LTE Connection Issues

Hello all!
My wife is running a T-Mobile Note 10+ and having major issues with the WiFi and mobile cell service. She constantly runs into her apps like Netflix and Plex saying she has no connection. She's complained of the WiFi being bad and having to disconnect from it, and then she can use LTE to watch shows, and then sometimes LTE stops working and connecting to WiFi fixes it.
Here's the thing. I finally was able to see it when it was having a fit on the WiFi. Going into the connection settings showed it was connected to our 5GHz WiFi at 7Mbps connection speed. Nothing was loading. This was on a 1300Mbps link. I disconnected from the WiFi and reconnected to it, without moving the phone's location, and voila! It reconnected at 300 something Mbps and everything started working. I believe it may be doing the same with LTE as it cuts out randomly and constantly. I saw it myself while we were driving somewhere and she couldn't load websites. My phone (OnePlus 7 Pro) is on T-Mobile as well and I have NEVER run into these issues. We are on the same provider / plan.
Her phone is fully updated and isn't rooted. I haven't touched it as a tech nerd so it's running as a total consumer as far as settings go (haven't played with APN or wireless radio or anything).
Has anyone else experienced these issues? Does anyone have any ideas to fix this?
Did you try a different wlan access point? Actually i am on the Note 10 with Exynos. Wlan and LTE are working nice for me.
Perhaps your problem is meanwhile solved through an update.
I have the same problem, mainly in LTe but sometimes also in Wifi
ANyone found a workaround ?
i've been having this issue constantly since the march security update. Didn't notice it before but it'll disconnect from my wifi, still recognise it but wont reconnect unless i restart my phone
Same here. Brazil SM-N975F.

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