Random WiFi slow down - Nexus 5 Q&A, Help & Troubleshooting

I'm noticing strange WiFi issues, in that my data speeds keep slowing down to a standstill for no reason.
In fact, when I first booted the device, and started to install my apps, I wondered why there were downloading so slowly, so I installed "SpeedTest" and sure enough my data speeds were like 1.5mbps. To test that my network hadn't just suddenly gone crazy, I ran the test from my laptop and that confirmed normal speeds.
To remedy this, I changed my advanced wifi settings to just use the 2.4 ghz signal, then changed my router settings (a BT Home Hub 3) from smart wireless (auto changes channel to the "best" channel to just remain on that already pre determined best channel.
I then immediately saw an improvement, as it was downloading now at about 27mbps... and so I thought I'd cracked it.
Apparently not.... It regularly goes back to downloading really slowly, and sometimes, messing with all those settings again doesn't do anything to improve the speeds.
Anyone else experiencing this, or has any insights as to what is going on? could it be a wifi driver issue, which may be rectified in later updates or baseband versions?
Here are some pics to give you an idea... all from the same network

Back to awesome after changing router security settings... I wonder how long it will last this time?
Sent from my Nexus 5 using Tapatalk

Exactly the same for me:
http://forum.xda-developers.com/showthread.php?t=2514501
I'm being sent a replacement but I can't say I'm convinced that one will be any different.
This issue occurred on my BT home hub, a tp-link access point, and the access points where I work.

Related

WiFi *profile* keeps getting disabled?

I've noticed that the profile for my home wifi network keeps getting disabled. Usually, I'll leave for a bit, then come back and about half the time it never reconnects. When I go into the wifi list, it's marked as disabled. I enable it and it works fine from that point unless I leave again. It's my understanding a profile will get disabled when it cannot connect to a network for some reason, but clearly it can. My G2 and SGS never have this problem. Is this a setting somewhere? Thanks...
I am having this same issue. I dont know how to fix it
This is more serious than I realized! I just got disconnected randomly even while staying in perfect coverage. Not only does it disconnect, but it DISABLES the connection and won't reconnect again unless I manually tell it to. I rely 100% on WiFi calling while home and now I'm missing all kinds of calls and texts because WiFi is disconnected...
I'm hoping this is just is a software issue that can be resolved pretty quickly, officially or unofficially...
This phone has like 10 legit problems already. Tmobile needs to hurry up with the updates or the refunds will kill them.
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
BarryH_GEG said:
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
Click to expand...
Click to collapse
It's a Linksys WRT610N. Very modern and very stable router. There's no reason this phone should have any problem with it. I literally have a G2 and SGS sitting side-by-side with the G2x and only the G2x has this problem. The SGS is Froyo and the G2 is Gingerbread. I also have a slew of other wireless (on both 2.4ghz and 5.8ghz bands) and wired clients connected that all have zero issues. I don't know why it would work on one router and not the next...
Are you using WPA2-AES encryption or something else?
zaventh said:
Are you using WPA2-AES encryption
Click to expand...
Click to collapse
Yes. And you're right, the phone is very temperamental across a number of areas.
Did you set up your wifi to never go to sleep? Cause if you havent - it disconnects every time you turn off the screen.
In order to do that, go to Settings=>Wireless & Networks=>Wi-Fi Settings=> click on the "menu" button on your phone=> Advanced=> Wi-Fi sleep policy=> and choose Never.
I did that, and my wifi calling is flawless ... and I rely on it pretty much all the time that I am at home (thanks for that stupid t-mobile signal)
I have the same issue and the setting I have by default to Never go to sleep... Also, has nothing to do with router as any of my other phones have this issue including Nexus One.
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
I'm having issues with this as well. Wifi set to never sleep, I haven't restored any apps. I constantly lose connection. I've tried the factory reset thing etc. and it doesn't help.
I can connect to my wireless g Linksys access point but not my airport extreme ... my Linksys is open my ape is not(I realize I wrote ape LOL)
Sent from my LG-P999 using Tapatalk
WiFi seems to be losing dns services
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
boylan said:
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
Click to expand...
Click to collapse
Did you also uninstall market updates and freeze the market updater?
It got mine working again without any problems. Sucks that this has to be done to get wifi to work properly.
I've frozen MyAccount and WiFi calling and it's working at the moment.
Truely I was a little tired and forgot about the market updates until I got
back here.
Insane that one has to do something like this for such a basic feature.
I mean who is going to use the OTA networking when wifi is available?
Let alone the cost issues. I went from 880kbps to 10100kbps going from
OTA to wifi.
This device must have rushed out the door.
Useless at any speed
So I've uninstalled the updates to and FROZEN:
My Account
Market Updater
WiFi Calling
AppPack
and the phone is still trippy. I've discovered also (via the engineering menu)
that the networking ping test fails - "network unreachable". The wifi
data looks good but it doesn't show the current gateway or dns configuration
information.
I'm at a loss for what to try next. Anyone got any suggestions?
Is there something like a netstat android app?
I am having the SAME issue as well as the OP..... =/
wifi recovery
Too soon to say that this is a consistent work-around but I'm
having some short term luck with
rebooting the phone (remove battery) in Airplane mode
enabling wifi
turning airplane mode off
Not sure if the battery pop is necessary. I suspect it's not.
I also suspect that freezing/deinstalling the various updates
is pointless.
Probably the whole work-around is to change the
Wi-Fi sleep policy to never:
settings->wireless & network settings->Wi-Fi settings->advanced
and use the airplane/wifi enable reboot sequence.
If someone has a permanent work-around based on precise setup
sequence and freezing applications I'd like to hear it - I think I've
followed the several posts on this topic and that path is unreliable but
it never hurts to be wrong.
dj75728 said:
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine does this and I never restored any system data. I only restored apps.
Strange.
I use WiFi calling at work with no problems. It is a Netgear router. I haven't had problems at home with my Linksys router either.

[Q] 802.1x EAP (PEAP) - Wifi connectivity problems

hey folks, i got massive wifi connectivity problems, but only with a special wifi at college.
it's a 802.1x wifi, with EAP (PEAP) and MSCHAPV2.
i configured it correctly (for sure), as i can connect to it manually. but it is not stable, though i got full signal strength. it keeps on dropping after a few minutes with the phone sleeping... when i turn it back on i have to reconnect manually, sometimes i have to deactivate/activate wifi, sometimes it is enough just to connect manually again.
i tried some roms and kernels already, with no effect (arhd 3.1.1, insertcoin from 2.2.1 up to 2.4.3-2 and 2.2.5SSE; kernels were faux 0.1.0 - 0.1.4, bricked 0.2 - 0.4). also stock rom doesn't fix the problem.
i think it's htc based.. somebody else got this problem? is there a workaround availible?
Nobody? Bump...
Sent from my HTC Sensation Z710e using XDA App
Hi,
I think it's HTC based too... I've seen this problem with my HD2 and now the Sensation (definitely hoped it was only an HD2 problem but here I am again, looking for a solution).
The symptoms are that you see the wifi connected with, say, full signal, but when you try to open Google Talk or the browser or anything, no data can be reached. This happens particularly when you switch from one AP to another (e.g. walk across compass) or if you leave the network area and then come back.
Do we have similar ones? My school has a registered-MAC network that also doesn't work well with the phone, so I believe it's more to do with how the network infrastructure is set up. However, my friends with non-HTC devices do not report such problems. It's also possible that my similar program installs on both phones do some conflicting with networking, but it's doubtful...
Does anyone have similar experiences?
Edit: It'd almost be preferable for my phone to just drop wifi entirely when the connection fails, since it believes it otherwise has a connection, but everything time-out-s. Having it switch to 3g when it stops working would be preferable to having no networking and no push email or messages...
You can try going into wifi advanced settings and setting the wifi sleep policy to "never", and see if it that fixes it. My high school uses the same 802.1x EAP/MSCHAPv2 security and I also have issues with it, but I think there it's because of such a dense network of access points (there's an access point in EVERY room) it's more interference problems and the phone jumping from AP to AP rather than issues with the phone itself. Download wifi analyzer from the market and check the different access points and if their channels are overlapping and compare their signal levels. If the signal levels are close, the phone might be jumping from AP to AP like mine does.
Dropping WiFi
May not apply to you. But in my case, when I have the WiFi Calling App turned on, I will lose connection to my Home WiFi which is password protected. And when I try to re-connect I have to enter the password again. With out WiFi Calling enabled, I stay connected till I disconnect. Not sure if this would act the same with a different router or without password protection, and since I have a good signal at my house I haven't checked all possibilities.
MusicMan374 said:
You can try going into wifi advanced settings and setting the wifi sleep policy to "never", and see if it that fixes it. My high school uses the same 802.1x EAP/MSCHAPv2 security and I also have issues with it, but I think there it's because of such a dense network of access points (there's an access point in EVERY room) it's more interference problems and the phone jumping from AP to AP rather than issues with the phone itself. Download wifi analyzer from the market and check the different access points and if their channels are overlapping and compare their signal levels. If the signal levels are close, the phone might be jumping from AP to AP like mine does.
Click to expand...
Click to collapse
Thanks for your reply!
I've never set wifi sleep policy to anything but "never," and I've toggled between "Best Wifi Performance" and the alternative of having that disabled.
I've hit in *#*#4636*#*# and looked at the wifi state. It continues to say it's connected with COMPLETED Supplicant State and a valid IP address. Ping test, of course, fails, when this happens.
This happens for me both with mac-registered (insecure) networks and 802.1x networks on campus, but I've found that wifi is rock stable on most home networks, for example...
linj said:
Thanks for your reply!
I've never set wifi sleep policy to anything but "never," and I've toggled between "Best Wifi Performance" and the alternative of having that disabled.
I've hit in *#*#4636*#*# and looked at the wifi state. It continues to say it's connected with COMPLETED Supplicant State and a valid IP address. Ping test, of course, fails, when this happens.
This happens for me both with mac-registered (insecure) networks and 802.1x networks on campus, but I've found that wifi is rock stable on most home networks, for example...
Click to expand...
Click to collapse
It might just have to do with the access point interference. I know that my phone has trouble handling the access point switching, regardless of the phone or ROM. My old 3g slide did the same thing. If it only happens on 802.1x networks and it happens on every ROM (which I'm 90% sure it does) then it's probably not something you can change.
MusicMan374 said:
It might just have to do with the access point interference. I know that my phone has trouble handling the access point switching, regardless of the phone or ROM. My old 3g slide did the same thing. If it only happens on 802.1x networks and it happens on every ROM (which I'm 90% sure it does) then it's probably not something you can change.
Click to expand...
Click to collapse
I understand that, but the part that gets me is that my roommate's Galaxy S has no such problems.
I've tried many different ROMs when I was on the HD2; I'm hoping I won't have to go through that again!
Oh, then maybe it is a phone issue. I always thought it was just android but I've always used HTC devices. I don't know exactly how 802.1x encryption works, but if it's on a hardware level like some encryption algorithms then it could be HTC specific.
It's definitely a HTC problem. Friend of mine doesn't have such problems as well, he has a SGS2. Everything is configured like it should be, WiFi drop on "never", as already witten in the first post.
Sent from my HTC Sensation Z710e using XDA App
Same problem. Connecting at college over EAP with PAP and TTLS. Won't reconnect without upening credential dialong and inputting password
i'm trying to get it fixed by posting some logs to show-p1984, kernel developer of bricked. he is also german, which makes it easier to talk about this kind of 'special' problem for me i will keep this thread updated if there is any solution availible.
smint86 said:
i'm trying to get it fixed by posting some logs to show-p1984, kernel developer of bricked. he is also german, which makes it easier to talk about this kind of 'special' problem for me i will keep this thread updated if there is any solution availible.
Click to expand...
Click to collapse
That sounds great! Let me know if I can contribute as well (logs? something else?).
I was worried it has something to do with the custom kernels we're all using (i.e. power modes for the wifi and such, but I did edit an HD2 kernel to turn that off and it didn't work). Since show-p1984 is thinking about this now, I'm sure he knows what's up with everything kernel=related to wifi...
When I have time, I'll definitely try a stock ROM again to see how it goes, since there aren't as many complaints about this problem as I'd expect there to be (i.e. ... maybe only us custom ROM users may have this problem with certain wifi infrastructures)...
Hello!
Not sure if anybody's still interested in this problem, but I tried the EU stock rom and it didn't change matters.
Basically, moving around campus makes my phone drop the internet connection on wifi, but not the wifi connection itself. Again, this doesn't happen on Samsung phones, and cycling the wifi fixes this problem.
See attachments for what shows up; it looks like after cycling I get a new lease and it works again.
So do people think the latest bricked kernel fixes this issue?
Unfortunately it doesn't. But at least we have a kernel dev who is aware of this problem. I got no doubt that it'll be fixed one day ;-)
Swyped from my HTC Sensation using XDA App
smint86 said:
Unfortunately it doesn't. But at least we have a kernel dev who is aware of this problem. I got no doubt that it'll be fixed one day ;-)
Swyped from my HTC Sensation using XDA App
Click to expand...
Click to collapse
Have you had any luck getting connected? I also have the same problem on my school network.
mwalt2 said:
Have you had any luck getting connected? I also have the same problem on my school network.
Click to expand...
Click to collapse
Still no change... As it's a driver of the wifi module, maybe it'll never be fixed at all. Anyways I hope, that maybe with the ICS update a change will come. Also there is show, who is aware of it.
Swyped from my HTC Sensation using XDA App
EAP connectivity issues (ARHD 6.2.1)
I am suffering from this problem also when running ARHD 6.2.1 XE ROM for the senation which is ICS based. Has there been any progress on this?
xdamedd said:
I am suffering from this problem also when running ARHD 6.2.1 XE ROM for the senation which is ICS based. Has there been any progress on this?
Click to expand...
Click to collapse
Unfortunately - no
I'm running InsertCoin 4.4.6 based on 3.25.xxx leak with ICS. It's still not working... Maybe with the final release from HTC.

WiFi issues

Anyone else with WiFi issues? 90% of the time I have no problems but 10% of the time it seems the connection hangs. Data transfer will pause and resume 30 secs or a minute later. I have tested this with speed test and was able to reproduce. Happens on both my 2ghz and 5ghz networks. I am rooted but I'm going to do a factory reset to see if issue persists. I do know it's not my WiFi as my other devices have no trouble. But this is quite annoying.
Sent from my HTC6525LVW using Tapatalk
murryrulz said:
Anyone else with WiFi issues? 90% of the time I have no problems but 10% of the time it seems the connection hangs. Data transfer will pause and resume 30 secs or a minute later. I have tested this with speed test and was able to reproduce. Happens on both my 2ghz and 5ghz networks. I am rooted but I'm going to do a factory reset to see if issue persists. I do know it's not my WiFi as my other devices have no trouble. But this is quite annoying.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Are you by chance using an Apple router or access point? For some reason, they don't seem to play well with Android devices, including my M8. I've had a similar experience with 4 Android devices and 2 different Apple routers. The devices continuously disconnect and reconnect.
No I'm using an Asus ac66. The funny thing is the connection doesn't drop. It always says connected. The data just stops flowing and then starts again. For example I'll run a speed test and the download will pause then start up again. Very odd. Never had a phone do this before
Sent from my Nexus 7 using Tapatalk
I've got an Apple Airport Extreme. I also have several Android devices. Have had many that I no long have or use. I've never had any problem with my wifi on any of them. I have to wonder if your problem isn't related to something else. Or, possibly your router needs to be replaced. Might be a matter of settings too. But, like I said, I've never had any problems with mine.
Within the "Advanced Wi-Fi" settings there is an auto-enabled option called "Wi-Fi Optimization" which minimizes battery usage when Wi-Fi is on. I assume this monitors for extended periods of inactivity (screen off, no active downloads, etc.) and temporarily disables/hibernates Wi-Fi activity.
I've kept this option enabled and haven't had any issues so far, but maybe you could try testing with/without this setting enabled? Another thing to try would be checking highly-used radio channels in your area with an application like InSSIDer and making sure your router is broadcasting on a low-use channel. I see no correlation with the radio channel and your new M8, but it's worth a try
insertnewsn said:
Within the "Advanced Wi-Fi" settings there is an auto-enabled option called "Wi-Fi Optimization" which minimizes battery usage when Wi-Fi is on. I assume this monitors for extended periods of inactivity (screen off, no active downloads, etc.) and temporarily disables/hibernates Wi-Fi activity.
I've kept this option enabled and haven't had any issues so far, but maybe you could try testing with/without this setting enabled? Another thing to try would be checking highly-used radio channels in your area with an application like InSSIDer and making sure your router is broadcasting on a low-use channel. I see no correlation with the radio channel and your new M8, but it's worth a try
Click to expand...
Click to collapse
I have the same issues. and ive turned off wifi optimizaiton, ive set my wifi control frequency to 149, ive tried to switch between 2.4 and 5ghz. i feel like my issue is with the phone not picking up the wifi signals very well... we live in a brick house, and the asus ac68u sits right in the middle of th house, and my room is only right around the corner. everyone elses phone picks up 5ghz or 2.4ghz frequency fine in my room, even my gf's M8 (we bought ours from verizon same time for the deal). i literally get wifi in my rom 10% of the time or its choppy and slow. so everytime im in my room i have to switch to cellular :|

WiFi Speed

The new update has made WiFi basically useless for me. It will work fine for 5 minutes, then just stop. I will still have full bars of WiFi, but it just does nothing until I turn it of and on again.
Anyone else experiencing this? Have any ideas how to fix it?
Well maybe more then one solution
It can be Various factors for that not just your tablet as I had similar problem with tablet or smartphones or ps4 or pc , what it is everything runs on radio frequencies and if your surrounding by the people who as wifi running on same band channel or radio cordless landline phones those and many who uses radio frequencies will disturb your wifi strength even cause to drops as your having at the moment, for this you can easily check with the "Wifi Analyzer" from play store . Then go to your router settings and take your wifi channell to another usually they are up to 1-14 I use 9 or 8 or 4 usually other numbers used ato by the router settings and they choose rest of the numbers, so this has been cleared.
LEts have a look at the other possibilities of disturbance , did you register another wiriless on your tablet maybe that will try to reconnect another one so go to settings wifi pick the one u dont want to register but you registered another time for testing" forget that network".
Also can be caused by your mobile
Does yourshield has a mobile option on ? try to disable mobile data and use it.
MAybe it is because of your router power adapter thats another problem just swtich off your router my suggestions is always close your router and all electronic equipment when you goto sleep .
Well I hope those tips will help you if not if not probably someone else suggests another solution for you. Fingers Crossed for you matey
As another data point, I'm running the updated too, but have no wifi problems since the update. I just ran a speed test and I'm getting my full expected throughput. The update may have reset something in the tablet that you had customized but in and of itself the update doesn't seem to be a wifi killer. LanthesX has some good suggestions.
Best of luck!
Marc

Bluetooth causing extremely slow wifi

So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Click to expand...
Click to collapse
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
Click to expand...
Click to collapse
Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
Click to expand...
Click to collapse
Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
Click to expand...
Click to collapse
You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.

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