So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Click to expand...
Click to collapse
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
Click to expand...
Click to collapse
Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
Click to expand...
Click to collapse
Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
Click to expand...
Click to collapse
You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.
Related
I have 2 Microcells, one at my home and one at my office. It seems on both of them that I have a problem connecting to data about 50% of the time. Once I connect, it seems to work fine for a bit. But getting that initial connection can take some time on occasion. I don't ever recall having an issue like this with my Tilt 2.
Is anyone else experiencing this issue?
I have this issue with my device in general. It will say its connected but applications can't use the data. I at times need to either toggle wifi or airplane mode to get it to work correctly. This is incredibly annoying.
I just bought a micro tower and noticed this issue with captivate... haven't had time to look in to the problem... sometimes I can't access websites without refreshing several times, and sending data, ie pictures to gmail...
Update
Today I stopped in an AT&T store to see about possibly trying to exchange my phone for a new one to see if this was the issue.
The store rep called tech support, and what they said they did was they pushed an over-the-air update to both my microcells and my Captivate. When I got home, I power cycled my phone and microcell. Once the microcell regained connection, I restarted the phone again to be safe. I have been browsing the Android Market for about 30 minutes now, and have not had to refresh for data one time. Before I was lucky to go 5 minutes before the data cut out and I had to try and refresh several times. This seems to have fixed the problem.
AT&T tech support is to follow up with me on Monday to see if the issue is fixed. Seems for now that it is.
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Yep I'm having the same problem. Keeps kicking me out of my PocketCloud remote. Thought it might just be me. I've noticed the Wifi symbol stays grey a lot when it used to stay blue. It's not my network, the only change was the update to 3.2.
Yeah... it's grey and it keeps disconnecting me while I try to download an episode..
(stock 3.2)
asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Click to expand...
Click to collapse
I got kicked out of my home Wifi several times last night after updating to 3.2. I didn't have this issue on 3.1. What a total disappointment...
WiFi with 8.4.4.11
Did you install 8.4.4.11 before installing 3.2?
My tablet came back from RMA with firmware .11 installed, but before 3.2 came out. I noticed similar behavior with the WiFi. In my case it never found any networks (I'm guess some wire got messed up when they fixed the power button issue). However, when on the WiFi page in settings normally it says "scanning" under WiFi when looking for a network. On mine it would say "scanning" for a second and then it would go away, then it would say "scanning" again, then disappear, etc. Maybe there is an issue with the WiFi driver?
I'm hopeing the tablet will be back next week (it was in repair status yesterday). The first time I sent it in it came back with a pretty good description of what they did to fix it (its just a bummer they broke it at the same time).
asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Click to expand...
Click to collapse
What are you Wifi setting, especially the disconnect settings? It could be that the update changed the settings.
Hmm, I checked it because I saw another thread saying something similar, but it was still marked as "disconnect when screen is closed." I also tried unchecking it and rechecking it, then turning wifi on and back off to see if it would fix it. (It didn't!)
Well, I'm hoping it will be fixed by Asus sometime soon, but it's not too big a problem at the moment since I don't HAVE to watch those episodes. :/
Mine is set to never disconnect. Even tried changing to a different setting and back.
Confirmed. Had this happen since the .11 update.
I may try a wipe and restore. Considering going ahead and rooting if it comes down to swiping. Anyone tried either?
yeah I might as well root if i have to reset everything...
Yes, same problem...disconnecting for about ten seconds every two minutes or so. Makes listening to radio quite impossible...
Have done resets and changing wi-fi channel to 9, doesn't help.
I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.
I had a similar problem before 3.2 ...i fixed it the day before the update. I forced my router to not be bonded to a channel and set it to auto.
Youtube constant buffering was fixed.. now it downloads the videos quickly and no buffing after the first time.
Also my apps like CNN that have alot of visual pictures in the main menu load up instantly and downloads are lighting quick. No interruptions, re-downloads or anything. Even when apps are updating..Games like Dungeon defenders that has alot of initial downloads pulls the data without stopping.
I suffered from disconnections before i set the router to Auto and choose a channel on its own.
No issue here.
darkhawkff said:
I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.
Click to expand...
Click to collapse
That is exactly what mine is doing. Has anyone contacted Asus?
I think I have a fix. I tried the old assign it a static IP on the TF itself. Icon stayed blue for over 5 mins without turing grey. I'll have to check my PocketCloud tomorrow and confirm the fix.
I've been having the same issue...... every few minutes it says no connection. It also seems like I have fewer bars on my wifi signal icon too.... hope a fix is found soon because it's frustrating.
Well, I tried it on campus, same thing, disconnects within a download of an episode.. (like 4-5 minutes??). Oh no! I'll never get to finish Triumph in the Skies..
It happens to me too. It is quite frustrating.
I have already tried to assign a static IP but with no success.
My HD7 worked without issue from the beginning of the year til around a month ago.
All of a sudden, my WiFi became extremely unreliable, sometimes taking an overly long time to recognise or connect to an obvious access point, sometimes finding none at all.
After I do manage to connect wirelessly, I see no speed increase in data transfer to suggest that the phone is even using the wireless link. Web pages sometimes load slower than over 3G. I had read that HD7s have trouble using certain WiFi protocols and adjusted accordingly, but the workaround was to no avail.
Additionally, once WiFi has been selected, I cannot switch it off. I am 'locked out' of the WiFi settings page. When I tap it in the menu it responds as if I've nudged it but it cannot load. The only solution is to remove the battery. On occasion, this stuck WiFi has also caused the capacitive buttons, camera and power switch to become inactive. Curiously, touch screen function seems unaffected.
I thought maybe this issue was tied to corrupt settings with my hub, but changing SSID / WEP key etc etc on my router hasn't fixed the problem, and connection to other open WiFi signals jam the phone just as badly.
I upgraded to Mango in the hope that a fresh OS update may 'rejig' my wireless settings into working, but again, no joy.
Anyone experienced anything similar? My final options seem to be factory reset the handset to see if that solves the issue, or return the handset to O2. (Both involve losing all my data, game saves, application data AND the recently delisted SW: Battle for Hoth permanently.)
Anyone got any other thoughts?
*EDIT* After a bit more research, I found that even when the phone has connected to a WiFi source, by turning Operator Data Service off, you can see that the WiFi service is in fact not doing anything.
I braved a factory reset, managed to whack WiFi on no problem, browser ran at appropriate speed, then everything crashed as per usual, I couldn't connect to the marketplace and had to pull the battery in order to use any of the capacitive buttons. I guess it was a hardware issue individual to my phone after all.
Guess I'll give O2 a ring sometime soon to sort a replacement. Not looking forward to losing all my game progress though it has to be said.
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
soufano21 said:
bro i m having the same exact problem havent find any solution yet i even tried to copy and replace the wifi files from another clean htc hd7 but useless when i upgraded to 7740 the wifi worked perfectly for 1 night only then at the morning it stopped working, everything else works great. my theory says that its not a hardware problem cz i used internet sharing which uses the wifi adapter (if i m right) so its a software I GUESS
Click to expand...
Click to collapse
I had the same problem as well, couldn't connect, got to the point where even the power button stopped responding. Hard resets would only help for a short time and enabling WIFI would never connect right and eventually get me back to the same problem. I then got a replacement device, but it's not much better, I still can't connect to any WIFI, but at least it's not freezing up on me. My solution thus far has been just to avoid turning on WIFI if at all possible, but it's far from a perfect workaround. I'm guessing it's the HTC WIFI driver that's got issues.
i got similar problem.. send phone to service problem was "circut board"
replaced working fine...
when i was using wifi my phone was freezing some menus stop working and i have to remove battery
So I have had the Galaxy tab 7 plus for a while now and I have had 2 major problems that have bugged me for a while.
First, the wifi seems to cutout. I can connect to my home network prefectly fine, but the wifi will cutout, mostly when surfing the internet. While in the browser, if i go to a couple webpages, eventually i will try to load a page and it will not load. I will get a conectivity issue. The tab still shows that I am connected to the network, and even still shows that it is sending/recieving data. So far, the only thing that I have found that fixes it is to turn wifi off and back on. Then it will work fine for a little while and do the same thing.
I have tried setting up in both static and dynamic and it does the same thing regardless. I have made sure that the firmware is up to date on both the tab adn the router. None of my other devices on the network have the same issue. I have also tried multiple different browsers and still the same issue.
Any ideas?
Second, the screen seems to lockout quite a bit. I will go to turn the screen on and it will not turn on. I have to hold down the power button and reboot the tablet to fix it. There does not eally seem to be a pattern that I can tell. It just randomly happens, a lot!
Any ideas?
Thanks in advance.
I seem to have those issues two, sometime it won't come out of deep sleep, have to hold the power button to restart. Second the wifi seems to lose it's connection while in standby, even tho it's set not two.
Verstuurd van mijn GT-P6210 met Tapatalk
I have had mine for about 6 months and have not experienced any of the issues you are describing. If you have not found others complaining about these same issues, then the problem may be with your specific device. You may want to see what your options are as far as warranties, etc. or maybe someone else on here might have some troubleshooting steps for you. Have you tried contacting Samsung support too? Who knows, they may have some answers for you.
I've had similar wifi issues - have to disable and re-enable wifi in order to continue surfing. It doesn't happen very often. I'm wondering in my case if it's because of all the wifi networks around me. I can typically see 15+ from my neighbors (city neighborhood, houses and apt buildings very close together)
Still having wifi connection issues - anyone else?
The connection gets really slow and then it is lost. I have to disable and re-enable wifi, but that will only get me a couple more minutes before it craps out again. Intetestingly, a few times when it's crapped out and I fired up Wifi Analyzer, the connection sprang back to life while running that app. I've tried many different settings on the router - Allow b/g, allow b/g/n, allow just n, allow g/n... broadcast SSID, don't broadcast SSID, lock the channel down, don't lock it down... frustrating!!! Any ideas out there?
Thanks in advance!
Had not experience the first problem of yours and I have been to a lot of Wi-Fi. Although that second problem occurred to me about 3 times, it's not frequent, but random. I think it's mostly because of the OS. Maybe this problems will be gone once ICS arrives for our device.
Graffiti Exploit said:
Had not experience the first problem of yours and I have been to a lot of Wi-Fi. Although that second problem occurred to me about 3 times, it's not frequent, but random. I think it's mostly because of the OS. Maybe this problems will be gone once ICS arrives for our device.
Click to expand...
Click to collapse
If we get ICS !!! Great Hardware! Lousy software (OS) support. My last Samsung mobile product.:crying:
Never experienced this issues. Maybe just random problems with screen unlock but not so major.
Sent from my GT-I9003 using xda premium
As far as I can this is happening with the gaxy tab 2 7",the plus and even with the 7.7. Shame on Samsung,besides this the tab 2 7" has the death grip on the bottom left corner.
hello guys,
i may have a problem with my wifi connection.
i bought two days ago the phone and yesterday i was playing with it in my house. i have some kind of problem when i am connected to my rooter.
when i connected my phone, i started viewing some sites and watching youtube videos.
suddenly i had this problem:
at the browser when i clicked a site, it started load it but never ended, just showing a white page. if i pressed stop and reload then the site was loaded ok.
this happened all the time.
when i returned to youtube the videos started and played for 10-20 seconds and then were freezed because the phone could not get the rest video.
at the same time i had internet access from my rooter as i could navigate at sites from my tablet.
if i close and open my wifi on phone then the connection was ok but after a while (10 mins) this strange behavior started again .
has anyone ever had the same problem;
thanks you
(PS sorry for my english)
What ROM are you using, and did you try to reset the phone and wipe cache/dalvik?
Sent from my HTC One XL using xda app-developers app
the phone is new (2 days old) and its stock
Have you tried simply power-cycling the router? Should be one of the first things you do, anytime you have a WiFi problem, as this will clear it up many times. I think I've seen this help even in cases where other devices work on the WiFi network properly.
yeap, i restarted both router and the phone
i have changed all the settings on the wifi-settings but did not see any progress.
From htc support told me to worj the phone in safe mode, but i have to wait until i return home
besides this problem, i cant connect and the router at my office (i had the same problem with mt s2 after an update, but 1-2 months later sammy rolloed out an update and the problem fixed)
Is security enabled on your WiFi network, and if so, what type (WEP, WPA, WPA2, etc.). You might try switching the encryption type (although WEP is not recommended, as its not very secure). I've seen cases where this has helped various connection problems.
I have had this problem with a lot of phones that friends and family bring by. 90% of the time the problem is a minor setting on the router. Some Android phones don't like AES encryption. If your encryption settings on your router are set to "AES" or "TKIP and AES" try changing it to just TKIP. You should see improvement with your connection.
You may have to change the security settings on other devices that are connected to that router as well to refelect the change.
hey guys,
yesterday evening, when i returned home i checked my router if it was able to change the frequency from 2.4GHz to 5GHz but i could not as at the channel it did not had choises for 5GHz.
i did not change the encryption type.
i restarted the phone, and entered in safe mode. after 10 mins the problem occurred again, i removed chrome, and suddenly the phone started working fine for until 1 hour and so i figured out that the problem was the app chrome, but i left the phone in safe mode and went to bed.
next morning (today) i started watch sites and after 5 minutes the problem occurred again. (i did not turn off the phone from the previous night, still worked in safe mode)
is there any possibility the problem to caused when the phone is in standby? although i have the wifi activation in option always