3.2 wifi disconnection..? - Eee Pad Transformer Q&A, Help & Troubleshooting

Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.

Yep I'm having the same problem. Keeps kicking me out of my PocketCloud remote. Thought it might just be me. I've noticed the Wifi symbol stays grey a lot when it used to stay blue. It's not my network, the only change was the update to 3.2.

Yeah... it's grey and it keeps disconnecting me while I try to download an episode..
(stock 3.2)

asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Click to expand...
Click to collapse
I got kicked out of my home Wifi several times last night after updating to 3.2. I didn't have this issue on 3.1. What a total disappointment...

WiFi with 8.4.4.11
Did you install 8.4.4.11 before installing 3.2?
My tablet came back from RMA with firmware .11 installed, but before 3.2 came out. I noticed similar behavior with the WiFi. In my case it never found any networks (I'm guess some wire got messed up when they fixed the power button issue). However, when on the WiFi page in settings normally it says "scanning" under WiFi when looking for a network. On mine it would say "scanning" for a second and then it would go away, then it would say "scanning" again, then disappear, etc. Maybe there is an issue with the WiFi driver?
I'm hopeing the tablet will be back next week (it was in repair status yesterday). The first time I sent it in it came back with a pretty good description of what they did to fix it (its just a bummer they broke it at the same time).

asdfuogh said:
Anyone else having wifi problems after updating? I didn;t have problems before, but it seems that after 3.2, my wifi stops every couple of minutes or something like that. I don't know if it's my own wirelss's problem, so when I get back on campus, I'll attempt downloading and seeing if it gets interrupted again.
Click to expand...
Click to collapse
What are you Wifi setting, especially the disconnect settings? It could be that the update changed the settings.

Hmm, I checked it because I saw another thread saying something similar, but it was still marked as "disconnect when screen is closed." I also tried unchecking it and rechecking it, then turning wifi on and back off to see if it would fix it. (It didn't!)
Well, I'm hoping it will be fixed by Asus sometime soon, but it's not too big a problem at the moment since I don't HAVE to watch those episodes. :/

Mine is set to never disconnect. Even tried changing to a different setting and back.

Confirmed. Had this happen since the .11 update.

I may try a wipe and restore. Considering going ahead and rooting if it comes down to swiping. Anyone tried either?

yeah I might as well root if i have to reset everything...

Yes, same problem...disconnecting for about ten seconds every two minutes or so. Makes listening to radio quite impossible...
Have done resets and changing wi-fi channel to 9, doesn't help.

I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.

I had a similar problem before 3.2 ...i fixed it the day before the update. I forced my router to not be bonded to a channel and set it to auto.
Youtube constant buffering was fixed.. now it downloads the videos quickly and no buffing after the first time.
Also my apps like CNN that have alot of visual pictures in the main menu load up instantly and downloads are lighting quick. No interruptions, re-downloads or anything. Even when apps are updating..Games like Dungeon defenders that has alot of initial downloads pulls the data without stopping.
I suffered from disconnections before i set the router to Auto and choose a channel on its own.

No issue here.

darkhawkff said:
I've noticed this, but it hasn't happened very frequently. For me, it seems to happen mostly during when I had the screen off (which I had setup to disconnect whenever the screen is off). I recently just changed it to never disconnect, and I haven't seen it happen in the past 10 minutes or so, but that could just be me.
I do agree though, it seems as if there is some kind of bug here as well.
Click to expand...
Click to collapse
That is exactly what mine is doing. Has anyone contacted Asus?

I think I have a fix. I tried the old assign it a static IP on the TF itself. Icon stayed blue for over 5 mins without turing grey. I'll have to check my PocketCloud tomorrow and confirm the fix.

I've been having the same issue...... every few minutes it says no connection. It also seems like I have fewer bars on my wifi signal icon too.... hope a fix is found soon because it's frustrating.

Well, I tried it on campus, same thing, disconnects within a download of an episode.. (like 4-5 minutes??). Oh no! I'll never get to finish Triumph in the Skies..

It happens to me too. It is quite frustrating.
I have already tried to assign a static IP but with no success.

Related

Captivate WiFi issue?

My captivate has a problem. It'll connect to WiFi no problem. Unfortunatly, after a while (could be anywhere from long 30 seconds to a few minutes) the WiFi stops sending data. I have to disable/reenable wifi to get it to work again. It still says connected to network, it just won't receive data.
Anyone know of this happening, have a fix, or maybe what I should look for that might be causing this issue?
I disabled recently installed running apps, no help.
I did try a speedfix last night, and it was unsuccessful, and I uninstalled it. Didn't test enough after that to know for sure if it was the issue, but I don't think so.
It was like, I was going through google reader, started a youtube vid, paused it, restarted it, and it wasn't loading. Just wouldn't load. That's when I think the problem started, and I haven't installed anything since then, that i haven't disabled/uninstalled.
Have you tried flashing the stock OS. Maybe this will help. My wifi has been solid so far but i will see if i get a problem like yours. Try reflashing. If it doesn't work post back.
Sent from my SAMSUNG-SGH-I897 using XDA App
I have the exact same issue on enterprise class cisco wifi APs. The only difference is the symptom is immediate, and not after an interval of time.
Sent from my SAMSUNG-SGH-I897 using XDA App
abezapata said:
Have you tried flashing the stock OS. Maybe this will help. My wifi has been solid so far but i will see if i get a problem like yours. Try reflashing. If it doesn't work post back.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I'm thinking of this, but I don't know...
I have my music on my computer, I have my .apk's in a folder and my market synced with appbrain. Anything else I need to do? Will appbrain reset, and make me go find and reinstall everything?
What about the apps that I paid for, what happens to them?
Would be my first flash, and I'm thinking about flashing one of those I9000 roms, but that would be a last ditch effort. I really hope to avoid this.
jhannaman82 said:
I have the exact same issue on enterprise class cisco wifi APs. The only difference is the symptom is immediate, and not after an interval of time.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It's an AT&T U-verse router, and only started a few hours ago, as near as I can tell.
I experience the same phenomenon of dropped wifi, and it occurs at any AP, but I have an interesting twist.
One time out of twenty when I start wifi, the 3g icon doesn't go away, but stays up on the status line with my wifi icon. On those rare occasions, my wifi stays solid for days. Unfortunately, it's random and rare.
same issue
My Wifi stops sending data and the 3G still shows. Sometimes restarting the router helps and sometimes nothing helps.
For anyone that might find this later, turns out (after two rom flashes) it was the router. I found this out when connecting my laptop to it. Surprised the captivate didn't admit it lost connection though.
I wish that were the case for me. My Captivate stays connected, but stops receiving at many different APs--Home, Starbucks, airport. I need a solution or a Scotch.
Peter
I had this exact problem, I tried a factory reset and it was still broken. I exchanged my phone and now it works perfectly holding a signal (except for enterprise 802.1x ap's which are known to be broken). (Also if you run dd-wrt check your logs for "deauthenticated due to local deauth", there is a problem with the wpa/wpa2 modules in either android or dd-wrt that they are not compatible with each other).
I actually found this searching for a solution to my own issue with WiFi. I actually fixed it while I was reading this. Unfortunately I have AT&T DSL with 2wire Modem. I went into the setting and setup MAC filtering and assigned it it's own IP. It has worked flawlessly for the past hour. I know this probably will not help when at other locations but at least at home I have a good connection.
VooDooVonz said:
I actually found this searching for a solution to my own issue with WiFi. I actually fixed it while I was reading this. Unfortunately I have AT&T DSL with 2wire Modem. I went into the setting and setup MAC filtering and assigned it it's own IP. It has worked flawlessly for the past hour. I know this probably will not help when at other locations but at least at home I have a good connection.
Click to expand...
Click to collapse
Same router type as mine that lost it originally. Interesting, wonder if there is a connection? Or random coincidence.
I'm having a wifi issue as well, but not to the extent others have.
I connect fine, but it appears as though my data download speed is capped at <2mbps for both wifi and 3g?
My wife's iPhone is getting download speeds of over 10mbps on the same wifi network and >3mbps over 3g.
Is it worth flashing back to stock? or is this a known issue?
I'm running stock JH3 with SRE 1.2.1a with lagfix
I have this same issue and it's really random. Running JH2, sometimes it works on wifi, sometimes it doesn't. Sometimes disabling\re-enabling wifi fixes it, but rebooting the phone always fixes it. Really frustrating...

Wifi connection connected but won't load pages

It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
I have the same issue. Tried different combinations of restarting wifi, turning on/off cell data, on/off wifi calling, etc... all with no result. I've also tried on different networks (both public and private)-- it'd start working for a while and then all of a sudden stop and never work again.
Seems similar to the problem here: forums. t-mobile.c om/t5/T-Mobile-G2x/G2x-WiFi-DNS-issue-not-the-4G-switching-one/m-p/831439 (sorry there's a new user no link restriction)
Does anyone have any suggestions?
Thanks
coldest~~~ said:
It said connected in the wifi setting and it shows bars but it just won't load any website in the browser .. anyone got a fix for this?
Click to expand...
Click to collapse
is it specific to the browser or can you not move any data?
Idk, whenever I have had problems connecting to the tmo network, which is a separate issue.. it was always that wifi calling was still on even tho wifi was turned off. Every time I had probs w/ data on tmo network, it's been wifi calling.. Your case seems to be diff tho.
Is it specific to just your network or all other networks? Try shutting off wifi, reboot... then turn it on again? Idk.. just tossing out ideas.
Some found the root cause and I am posting his finding as I do have the same issue and can reproduce the error:
I think I have discovered a new WiFi-related bug in the G2x's software. I have witnessed this occurring on my phone, and have also reproduced it on a store demo unit. I believe it is unrelated to the switching-to-4G problem people are having with the My Account app, since it occurs even if I have set up the Google account on first boot after a factory reset.
The details of the problem are:
- Every so often, the phone randomly gets stuck in a state where it is not able to initiate any new connections that are made using a DNS name. Attempting to navigate to a web site, h**p://w*w.google.c*m for example, will result in a generic failure message.
- However, attempting to connect directly to an IP address instead of a DNS name works perfectly. For example, navigating to 74.125.225.16 will work fine and will load the Google home page.
- When the phone is in this state, using a DNS lookup tool such as "DNS Lookup" from the Marketplace *will* work, even when using the default DNS server address that the DHCP server is giving the phone.
- The problem has occurred for me when data is off and WiFi is on. I do not know if data being off is a requirement, since this is the way I usually run the phone, so this may be coincidental.
- Switching WiFi off and back on again will *sometimes* work to solve the problem, but sometimes will not. When this doesn't work, switching WiFi off, then switching data on, then back off again, and then finally switching WiFi back on again will occasionally correct the problem. However, I have seen situations where none of these things worked, and the only way to get DNS working again was to factory reset the phone.
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger overnight.
- I have, however, found a method to reproduce the problem that seems to work fairly consistently:
1. Turn WiFi on, and data off.
2. Power cycle the phone.
3. When the phone starts up, start the browser and attempt to browse to w*w.google.c*m. It should fail.
4. Try to browse to 74.125.225.16. It should work.
Just wanted to get this issue in the forums to see how many others have been noticing the same thing.
I know that once the device has less than 10% battery it automatically turns the WiFi off to save battery power. Were the devices this was happening on have a low battery?
Fully charged. It even happens when pluged in with the charger.
My Wifi wouldn't even work if I froze it with Bloat Freezer. It has to run in the background for wifi to work. I found that Wifi can get really inconsistent with it disabled.
smartloom said:
Som
- I haven't figured out the exact pattern yet, but this issue seems to occur when the phone has been inactive for a certain period of time. I have often discovered that the phone is in this state upon waking up in the morning after leaving the phone on the charger .
Click to expand...
Click to collapse
Same problem here. After about 30 minutes of being idle, as soon as I pick up the phone it tries to connect 2g/4g. The log are saying theres no connection, so it appears that wifi its going to sleep and not waking up so android is trying to connect 2g/4g
Really starting to be a pain
I have frozen the bloat, and I think the problem is getting worse.
Toggle airplane mode is a quick workaround to get wifi to wake up
Sent from my LG-P999 using XDA App
Same thing happened to me, I did 2 factory resets, and it seems it has been fixed, don't really know what causes it.
Sent from my LG-P999 using XDA App
This may or may not be related, but...
It looks like I found a hacky fix for the dns/wifi/4g bug: install "Set DNS" from the market.
Now when I go into market, and display my downloaded apps, it jumps from wifi to 4g then back to wifi as it should, fast.
Whether or not it should even do go to 4g is debatable, all I can say is my 2 Galaxy Tabs had the same behavior.
If everyones connectivity issues are really due to the DNS settings getting wiped out, then this will work around the problem until I/we find the location of the actual bug.
Would you guys having this problem also post it here?
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
Thanks.
I figure the more people that post there, the more the chances are of LG fixing it quickly.
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Updates...
I did a factory reset and installed JuiceDefender (I don't know which one worked) but it seems to be all fine now... will update if things become problematic again
I've been having this problem as well. I've always been able to fix it by toggling WiFi off and back on again. I downloaded SetDNS and when it happened again last night I tried that and it worked great.
Glad to see it's a software problem and not a hardware problem.
same problem here. hopefully it won't happen in cyanogen mod
boylan said:
Work around:
enable airplane mode
reboot
enable wifi
wait a few seconds after the wifi connects, background crap stops
disable airplane mode.
The set dns app looks like a winner. Haven't tried it but that's what's
wrong.
The freezing and other suggestions are all useless crap.
Click to expand...
Click to collapse
This fixed the problem, at least until the next time I reboot my phone
How do you use SetDNS? This software bug in G2X reboots my router (DGL-4500) sometimes.
Question bout SetDNS app
Does the phone have to be rooted to use the setdns app? I try to use it but it says "Cannot get root. App will not function."

Galaxy tab 7 plus issues(Wifi and Screenlock)

So I have had the Galaxy tab 7 plus for a while now and I have had 2 major problems that have bugged me for a while.
First, the wifi seems to cutout. I can connect to my home network prefectly fine, but the wifi will cutout, mostly when surfing the internet. While in the browser, if i go to a couple webpages, eventually i will try to load a page and it will not load. I will get a conectivity issue. The tab still shows that I am connected to the network, and even still shows that it is sending/recieving data. So far, the only thing that I have found that fixes it is to turn wifi off and back on. Then it will work fine for a little while and do the same thing.
I have tried setting up in both static and dynamic and it does the same thing regardless. I have made sure that the firmware is up to date on both the tab adn the router. None of my other devices on the network have the same issue. I have also tried multiple different browsers and still the same issue.
Any ideas?
Second, the screen seems to lockout quite a bit. I will go to turn the screen on and it will not turn on. I have to hold down the power button and reboot the tablet to fix it. There does not eally seem to be a pattern that I can tell. It just randomly happens, a lot!
Any ideas?
Thanks in advance.
I seem to have those issues two, sometime it won't come out of deep sleep, have to hold the power button to restart. Second the wifi seems to lose it's connection while in standby, even tho it's set not two.
Verstuurd van mijn GT-P6210 met Tapatalk
I have had mine for about 6 months and have not experienced any of the issues you are describing. If you have not found others complaining about these same issues, then the problem may be with your specific device. You may want to see what your options are as far as warranties, etc. or maybe someone else on here might have some troubleshooting steps for you. Have you tried contacting Samsung support too? Who knows, they may have some answers for you.
I've had similar wifi issues - have to disable and re-enable wifi in order to continue surfing. It doesn't happen very often. I'm wondering in my case if it's because of all the wifi networks around me. I can typically see 15+ from my neighbors (city neighborhood, houses and apt buildings very close together)
Still having wifi connection issues - anyone else?
The connection gets really slow and then it is lost. I have to disable and re-enable wifi, but that will only get me a couple more minutes before it craps out again. Intetestingly, a few times when it's crapped out and I fired up Wifi Analyzer, the connection sprang back to life while running that app. I've tried many different settings on the router - Allow b/g, allow b/g/n, allow just n, allow g/n... broadcast SSID, don't broadcast SSID, lock the channel down, don't lock it down... frustrating!!! Any ideas out there?
Thanks in advance!
Had not experience the first problem of yours and I have been to a lot of Wi-Fi. Although that second problem occurred to me about 3 times, it's not frequent, but random. I think it's mostly because of the OS. Maybe this problems will be gone once ICS arrives for our device.
Graffiti Exploit said:
Had not experience the first problem of yours and I have been to a lot of Wi-Fi. Although that second problem occurred to me about 3 times, it's not frequent, but random. I think it's mostly because of the OS. Maybe this problems will be gone once ICS arrives for our device.
Click to expand...
Click to collapse
If we get ICS !!! Great Hardware! Lousy software (OS) support. My last Samsung mobile product.:crying:
Never experienced this issues. Maybe just random problems with screen unlock but not so major.
Sent from my GT-I9003 using xda premium
As far as I can this is happening with the gaxy tab 2 7",the plus and even with the 7.7. Shame on Samsung,besides this the tab 2 7" has the death grip on the bottom left corner.

[Q] Wifi issue ! (Lollipop 5.1)

Hi All,
I got the Lollipop 5.1 OTA 2 days ago and installed it - everything went smooth and the phone working fine...
But I noticed that if I reboot my router (or turn it off / on again) the Wifi don't reconnect unless I turn on the screen (the second I turn on the screen the wifi connect normally).
I didn't have this issue with Lollipop 5.0.1
P.S.
I know that this is happening because I have a led on my router telling me if any of my Wifi devices is connected or not. And to make sure I also entered the router settings to see if my phone is connected or not.
Anyone noticed that issue with the new lollipop 5.1 ?
Cheers,
I think that your problem is not switching off the router. The problem is when your phone goes to suspension (screen off) and then it drops the wifi off.
My Nexus 5 with 5.1 is doing the same
skorzo said:
I think that your problem is not switching off the router. The problem is when your phone goes to suspension (screen off) and then it drops the wifi off.
My Nexus 5 with 5.1 is doing the same
Click to expand...
Click to collapse
I've got some similar behaviour here, both when updated from 5.0, and with a fresh install from the factory images. When I arrive at a place with known WiFi, the phone only connects once I turned on the screen. After that, it stays connected until I move out of range and back again.
It's probably a matter of responsiveness/battery life. The more it polls for networks, the more battery it uses. It should connect, even with the screen off, within a few minutes.
That being said, I have my wifi set to always stay connected, and I've seen it not connected when I turned the screen on, then connect a couple seconds later. So, there's that. Curious how often it does that.
Aerowinder said:
It's probably a matter of responsiveness/battery life. The more it polls for networks, the more battery it uses. It should connect, even with the screen off, within a few minutes.
Click to expand...
Click to collapse
That's what I suspected. Sometimes, the waiting game works, but I've had my N5 lying on my desk – where it usually gets full WiFi bars – for about 40 minutes the other day, still it did not connect until I turned the screen on.
Edit: Just now, my phone disconnected from WiFi when the screen turned off, which leads me to believe that this is all caused by the WiFi sleep policy. Could it be that Google messed up something there?
dadrc said:
That's what I suspected. Sometimes, the waiting game works, but I've had my N5 lying on my desk – where it usually gets full WiFi bars – for about 40 minutes the other day, still it did not connect until I turned the screen on.
Edit: Just now, my phone disconnected from WiFi when the screen turned off, which leads me to believe that this is all caused by the WiFi sleep policy. Could it be that Google messed up something there?
Click to expand...
Click to collapse
My "research" has led me to believe this is the case.
Anything in terms of a workaround?
I came across those settings in the developer options (see screenshot), especially the "Always allow WiFi Roam Scans" looked promising. Been playing with them, but so far no luck.
Hi All,
exactly the same issues as yours guys are happening since I received the OTA 5.1 and installed it !
I Guess something messed up with this new update in regard of the wifi... as you mentioned.
If you come across a workaround or a confirmation from "Google" please share.
Cheers,
(With almost everyone nowadays having data ..it is difficult to notice such a behavior due to the fast wifi/data switching)
I have seen this happen as well. My battery graph will even show a missing area for WiFi indicating it turned itself on and off twice within a few hours and then stayed on after that.
Google just now released LMY47I, has anyone had a chance to see if that version fixes our problem? Once I'm off work (in about 8 hours), I'll give it a whirl and report back.
Tasker will help you
OsBuilder said:
Tasker will help you
Click to expand...
Click to collapse
Could you please elaborate on that? I'm familiar with Tasker, but I can't think of a way of dealing with this, since I'm not sure what actually happens with the WiFi. The settings appear untouched.
dadrc said:
Could you please elaborate on that? I'm familiar with Tasker, but I can't think of a way of dealing with this, since I'm not sure what actually happens with the WiFi. The settings appear untouched.
Click to expand...
Click to collapse
I'm sorry, but my phone is now in the service center , and press that I do not remember specifically . The idea is that when you disable wifi, a time interval is forced to connect to a particular network . Look presence on the internet , here is full of instructions.
dadrc said:
Google just now released LMY47I, has anyone had a chance to see if that version fixes our problem? Once I'm off work (in about 8 hours), I'll give it a whirl and report back.
Click to expand...
Click to collapse
http://www.androidpolice.com/android_aosp_changelogs/android-5.1.0_r1-to-android-5.1.0_r3-AOSP-changelog.html
Almost all of the changes on these different builds are SIM related for specific carriers.
LMY47I was only released to LGD821 devices with SIM cards from Indian and Australian carriers
Same problem here. I am slowly losing faith in Google. Get the frickin basics going guys!!!
Back to my 5.0.1 build.
I've gone back to 5.0.1, too. Pity, except for this I was pretty happy with 5.1. Maybe 5.1.1 will actually be usable.
Do you think it can be related to Issue 163350? code.google.com/p/android/issues/detail?id=163350
I have just reported that, but I'm still trying to understand if it just happens to me or what.
fabiastik said:
Do you think it can be related to Issue 163350? code.google.com/p/android/issues/detail?id=163350
I have just reported that, but I'm still trying to understand if it just happens to me or what.
Click to expand...
Click to collapse
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
I am waiting for your feedback.
MindLeader said:
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
I am waiting for your feedback.
Click to expand...
Click to collapse
This trick didn't work.
I have this proble too

Bluetooth causing extremely slow wifi

So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
Have you discovered anything new? I've had my Verizon m8 since April 2014 and have always left bluetooth on for my fitbit to sync. I only recently started having problems and can't identify any recent update that happened this month that would cause it. When bluetooth is on and a device is connected my wifi performance is very slow - 100+ ms ping, 1-2Mbps up/down doing a speedtest. Turn bluetooth off and speed test again then wifi performance jumps to 20Mbps up/down with 12ms ping times to the same speedtest server.
I have factory reset my phone 3 times, changed wifi channels, tried 2 different routers and 1 access point. None of the wifi changes affected speeds until bluetooth was turned off. It seems to be a little quicker 3-5 Mbps with bluetooth on and no devices paired but still that's not acceptable.
sitlet said:
So I've had my m8 since launch, about May of 2014. I've never once had a problem with my wifi, until last week. All of a sudden, I noticed all of my wifi connections (home, work, etc) are all extremely slow. Speed tests are barely getting 1mbps down or up, and the test itself is very erratic, bobbing up and down the whole time. All my other devices are fine, and nothing with any of my wifi connections has changed. I uninstalled about 3 apps that I had installed within the last month, with no change. Verizon sent me a replacement m8, and I got it yesterday, loaded up all my stuff, and low and behold, still slow wifi.
After talking with numerous Verizon techs, they can't solve it, even after multiple factory resets. However, this morning I saw a post while googling it, not an m8 but still android. They said that if Bluetooth is on, but not connected to a device, it could cause issues. So I turned my bluetooth off, and speeds were perfect, getting exactly what my internet connection is. Turned it back on, and back to 1mbps.
So one, why is this happening? I've read that the bluetooth and wifi antennas are the same, and that could cause interference, but it should not be this bad. Second, why did this just now all of a sudden start? I didn't usually leave bluetooth on, but I got a new car about 3 months ago, and decided to leave it on to automatically connect when I'm driving. But it was fine until last week, why the change?
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I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
sitlet said:
I too have had bluetooth on for months to be able to connect to my car, never had a problem until about a month or so ago. I did two factory resets, and everything seemed to work fine, but after a day or so, when all my apps were back on the phone, it would start up again. I have a hard time believing a specific app is doing this, unless it was one of the HTC Home updates or something.
Verizon sent me a replacement M8, I got all my apps on it, and the same thing, after a day or so it's super slow with Bluetooth on, horrible ping and less than 2mbps down and up.
So then I contacted HTC directly, did all their troubleshooting, factory reset, and it's still there. They sent me a replacement as well. I turned it on, but did not put my sim into it. I spent 2 days with it, and only downloaded the Speedtest app, nothing else. Speeds are fine with bluetooth on. I then downloaded the rest of my apps (I actually do have quite a few apps, so if it's one of them it will be a pain to figure out which one). It's been two days now and speeds are still good with bluetooth on. Later today I'm going to offically move over to this phone and put my sim in it.
It's just really frustrating to keep turning bluetooth off and on again, and there should be no reason for this to be happening out of the blue all of a sudden.
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Strange issue, but from how you described it, it must be a 3rd party application. What I would do in this situation, is do the factory reset, and download 5 apps at a time. Until you narrow it down to the 5 apps that are causing the issue, then you can narrow it down much easier out of the 5 applications. A pain, yes. but once you figure out the app that's causing the issue, you may decide you don't need it, or you only use it once in awhile and can remove it, until you need it, or possibly download an app ops application from the Playstore and remove the Bluetooth permissions and see if that fixes it.
Best of luck.
Seems to help...
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
So I had been running all my apps on my replacement phone for about a week now, and have had no problems. The other day I officially swapped my sim card into this new phone, and for two days now, it's been fine. Bluetooth and wifi are on constantly, and I see no issues with bandwidth. So who knows why the last two devices had a problem, but for now it seems to be fixed.
Having the same issue, originally posted on reddit and then found this thread: https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/
Turned off bluetooth and it's fine... Will be experimenting with my gf's m8 this weekend.
MJB_One said:
I just tried the solution offered in another forum (xda won't let me post the link so I'll copy and paste the information here:
Open page with the available "Wi-Fi" networks (Settings, WI-FI)
Tap on the "3 dots" in the upper right corner
"Wi-Fi Direct"
Tap on the "3 dots" in the upper right corner
"Rename device"
Replace "Android_ed2c" with "HTC One" (or whatever you want) and hit "OK"
Before doing this I had a 300ms ping when Bluetooth is on, and very low bandwidth. Now with Bluetooth on the wifi ping is around 50ms (normal for my home internet) and the bandwidth is back to normal. Time will tell if it sticks, but so far so good!
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Thanks for the post. Tried this, but no luck. Hopefully it can work for others
Sent from my HTC6525LVW using Tapatalk
Multiple threads discussing this issue...
http://forums.androidcentral.com/htc-one-m8/565952-app-causing-slow-wifi.html | 2015-AUG-12
http://forum.xda-developers.com/ver...luetooth-causing-extremely-slow-wifi-t3177402 | 2015-AUG-12
https://www.reddit.com/r/htcone/comments/3kr2sb/why_did_my_htc_one_m8_wifi_get_so_slow/ | 2015-SEP-13
https://www.reddit.com/r/techsupport/comments/3kv6z6/wifi_issues_with_multiple_phones/ | 2015-SEP-13
https://www.reddit.com/r/htcone/comments/3n8xu1/problems_with_wifi_connection_unable_to_find_help/ | 2015-OCT-02
https://www.reddit.com/r/htcone/comments/3n663y/m8_wireless_downloads_falling_to_the_center_of/ | 2015-OCT-01
Same HTC M8 issue - very slow WiFi when Bluetooth is running
Same problem on an HTC M8... speedof_dot_me speed test shows 96 ms latency with D/L at 0.07 mbps (really!) on an 11 mbps router. Turned off Bluetooth, and voilla! Latency dropped by 85% and WiFi speeds increased by a factor of 60! I suspect an HTC issue since an August or September update... since this wasn't occurring prior to August.
Verizon sent me a replacement M8 that was on 4.x.x android. I updated via on-air update (not rooted) to Lollipop and installed all my apps. Everything was fine. That night, it did a security update and, since then, my wifi+bluetooth were horked when turned on together.
Do, I did a factory reset (which doesn't undo the updates), but since doing the factory reset and installing just the basic Play-store updates 24 hours ago, the problem is not back.
I'm going to slowly add back my normal apps this time.
Solved on one plus one
Hello, i had since two weeks the similar issue. when bluetooth is switchef on (unconnected), wifi is very slow. in the past this different, so no issue with hardware and frequencies. Finally, I found out that it was linked to an App that accesses Bluetooth.
In my case it was the App Accu-Chek, I read in a big forum that it was linked to a Garmin app.
Uninstalling the App solved the issue.
My wife has a similar issue on Stock Galaxy S4 mini with that App.
This is definitely app-related. I tried force closing out of a bunch of apps that weren't related to the video I was playing and it seemed to fix the bandwidth issue with bluetooth enabled. Guess I'll need to experiment with closing certain apps until I find the culprit.
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
clusterchuck said:
I was having this same problem. It looks like the RetailMeNot App was the culprit for me.
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You sir deserve a cookie. Thanks for pointing out the worst app of 2015.
Solved on my Phone!
I used to have the same problem. I am having a Sony Xperia Z1 Compact and a Smartband Talk. At the beginning everything was fine but after sometime (strongly caused by a software related issue) I begin to face the same problem. While bluetooth is on WiFi bandwith dropped to a very little amount (around 0,02- 0,01 Mbits/s). Then I read somewhere, about how to verify whether it is a software or hardware issue via checking it in the Safe Mode. So I unpaired by smartband talk and uninstalled the smartband talk software (smartband talk requires a bluetooth connection for functioning). Then restarted my phone in to safe mode by tapping and holding the power off on the shutdown menu. I downloaded the smartband talk software and turned on my bluetooth and paired my smartband talk again. Then restarted my phone in to normal mode. And voila, problem solved.
It is not a guaranteed method but worth to try.
Wish you good luck.

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