WiFi Speed - Shield Tablet Q&A, Help & Troubleshooting

The new update has made WiFi basically useless for me. It will work fine for 5 minutes, then just stop. I will still have full bars of WiFi, but it just does nothing until I turn it of and on again.
Anyone else experiencing this? Have any ideas how to fix it?

Well maybe more then one solution
It can be Various factors for that not just your tablet as I had similar problem with tablet or smartphones or ps4 or pc , what it is everything runs on radio frequencies and if your surrounding by the people who as wifi running on same band channel or radio cordless landline phones those and many who uses radio frequencies will disturb your wifi strength even cause to drops as your having at the moment, for this you can easily check with the "Wifi Analyzer" from play store . Then go to your router settings and take your wifi channell to another usually they are up to 1-14 I use 9 or 8 or 4 usually other numbers used ato by the router settings and they choose rest of the numbers, so this has been cleared.
LEts have a look at the other possibilities of disturbance , did you register another wiriless on your tablet maybe that will try to reconnect another one so go to settings wifi pick the one u dont want to register but you registered another time for testing" forget that network".
Also can be caused by your mobile
Does yourshield has a mobile option on ? try to disable mobile data and use it.
MAybe it is because of your router power adapter thats another problem just swtich off your router my suggestions is always close your router and all electronic equipment when you goto sleep .
Well I hope those tips will help you if not if not probably someone else suggests another solution for you. Fingers Crossed for you matey

As another data point, I'm running the updated too, but have no wifi problems since the update. I just ran a speed test and I'm getting my full expected throughput. The update may have reset something in the tablet that you had customized but in and of itself the update doesn't seem to be a wifi killer. LanthesX has some good suggestions.
Best of luck!
Marc

Related

WiFi *profile* keeps getting disabled?

I've noticed that the profile for my home wifi network keeps getting disabled. Usually, I'll leave for a bit, then come back and about half the time it never reconnects. When I go into the wifi list, it's marked as disabled. I enable it and it works fine from that point unless I leave again. It's my understanding a profile will get disabled when it cannot connect to a network for some reason, but clearly it can. My G2 and SGS never have this problem. Is this a setting somewhere? Thanks...
I am having this same issue. I dont know how to fix it
This is more serious than I realized! I just got disconnected randomly even while staying in perfect coverage. Not only does it disconnect, but it DISABLES the connection and won't reconnect again unless I manually tell it to. I rely 100% on WiFi calling while home and now I'm missing all kinds of calls and texts because WiFi is disconnected...
I'm hoping this is just is a software issue that can be resolved pretty quickly, officially or unofficially...
This phone has like 10 legit problems already. Tmobile needs to hurry up with the updates or the refunds will kill them.
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
BarryH_GEG said:
It might help if you talk about the router you're using. I have a Netgear N600 and haven't had any Wi-Fi issues either connecting, staying connected, or automatically reconnecting. Bluetooth on the other hand...
Click to expand...
Click to collapse
It's a Linksys WRT610N. Very modern and very stable router. There's no reason this phone should have any problem with it. I literally have a G2 and SGS sitting side-by-side with the G2x and only the G2x has this problem. The SGS is Froyo and the G2 is Gingerbread. I also have a slew of other wireless (on both 2.4ghz and 5.8ghz bands) and wired clients connected that all have zero issues. I don't know why it would work on one router and not the next...
Are you using WPA2-AES encryption or something else?
zaventh said:
Are you using WPA2-AES encryption
Click to expand...
Click to collapse
Yes. And you're right, the phone is very temperamental across a number of areas.
Did you set up your wifi to never go to sleep? Cause if you havent - it disconnects every time you turn off the screen.
In order to do that, go to Settings=>Wireless & Networks=>Wi-Fi Settings=> click on the "menu" button on your phone=> Advanced=> Wi-Fi sleep policy=> and choose Never.
I did that, and my wifi calling is flawless ... and I rely on it pretty much all the time that I am at home (thanks for that stupid t-mobile signal)
I have the same issue and the setting I have by default to Never go to sleep... Also, has nothing to do with router as any of my other phones have this issue including Nexus One.
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
I'm having issues with this as well. Wifi set to never sleep, I haven't restored any apps. I constantly lose connection. I've tried the factory reset thing etc. and it doesn't help.
I can connect to my wireless g Linksys access point but not my airport extreme ... my Linksys is open my ape is not(I realize I wrote ape LOL)
Sent from my LG-P999 using Tapatalk
WiFi seems to be losing dns services
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
boylan said:
I have the same WiFi problems and while a factory reset clears the problem
temporarily and changing the WiFi sleep setting to never is an immense help
once it's gone off-line I can't get it to come back.
I have noticed that if it has a cached dns lookup to an ip address that that
ip address is still accessible. So if you can get OTA data live, look up google.
Switch to wifi, google is still accessible and you can do queries but you can't
click through on the links because the dns lookup fails.
I've fiddled with killing myaccount, suggested elsewhere, without success.
Unless there is some robust configuration change that pops up soon I suppose
I'll have to return it...
Click to expand...
Click to collapse
Did you also uninstall market updates and freeze the market updater?
It got mine working again without any problems. Sucks that this has to be done to get wifi to work properly.
I've frozen MyAccount and WiFi calling and it's working at the moment.
Truely I was a little tired and forgot about the market updates until I got
back here.
Insane that one has to do something like this for such a basic feature.
I mean who is going to use the OTA networking when wifi is available?
Let alone the cost issues. I went from 880kbps to 10100kbps going from
OTA to wifi.
This device must have rushed out the door.
Useless at any speed
So I've uninstalled the updates to and FROZEN:
My Account
Market Updater
WiFi Calling
AppPack
and the phone is still trippy. I've discovered also (via the engineering menu)
that the networking ping test fails - "network unreachable". The wifi
data looks good but it doesn't show the current gateway or dns configuration
information.
I'm at a loss for what to try next. Anyone got any suggestions?
Is there something like a netstat android app?
I am having the SAME issue as well as the OP..... =/
wifi recovery
Too soon to say that this is a consistent work-around but I'm
having some short term luck with
rebooting the phone (remove battery) in Airplane mode
enabling wifi
turning airplane mode off
Not sure if the battery pop is necessary. I suspect it's not.
I also suspect that freezing/deinstalling the various updates
is pointless.
Probably the whole work-around is to change the
Wi-Fi sleep policy to never:
settings->wireless & network settings->Wi-Fi settings->advanced
and use the airplane/wifi enable reboot sequence.
If someone has a permanent work-around based on precise setup
sequence and freezing applications I'd like to hear it - I think I've
followed the several posts on this topic and that path is unreliable but
it never hurts to be wrong.
dj75728 said:
Did by any chance any of you with this issue restore some Titanium Back-ups? Because when I restored mine from a back-up of my 1st G2x (exchanged) I also restored the previous wi-fi settings and after that the wi-fi wouldn't work correctly. I did a factory reset and it fixed the problem.
Edit: If all else fails, then try a factory reset. I know it sucks, but it could fix everything.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Mine does this and I never restored any system data. I only restored apps.
Strange.
I use WiFi calling at work with no problems. It is a Netgear router. I haven't had problems at home with my Linksys router either.

WiFi and Other Fixes-You Can Help to Confirm

Wi-Fi Issue
When i first picked up my unit. I was having the wifi issue, it would disconnect every other minute or so, i mean it was pretty bad.
Then i messed around in the settings, and found a option called "Best Wi-Fi performance", I toggled that option, and since then, i have not experience any signal drop. Just wanted to let you guys know that's a possible fix.
Settings>Wi-Fi>Menu(top right)>Advanced>"Best Wi-Fi performance".
Also i have the Wi-Fi frequency band on auto. As my work place uses 5GHz and my home uses 2.4GHz Wi-Fi signal.
Email Issue
Some people claim to have the issue that the email does not get pushed right away, this too was a setting that i found which controls when emails gets pushed/synced.
to do this,
GO to Mail>Menu(top right)>Settings>Sync,Send,&receive>peak time sync>choose what you prefer(i personally chose manual
Finally, let me know if there are other bugs you experience, im no expert, but i hope this helps.
best wifi option doesn't help for me. i had no problem with iphone4 before.

Random WiFi slow down

I'm noticing strange WiFi issues, in that my data speeds keep slowing down to a standstill for no reason.
In fact, when I first booted the device, and started to install my apps, I wondered why there were downloading so slowly, so I installed "SpeedTest" and sure enough my data speeds were like 1.5mbps. To test that my network hadn't just suddenly gone crazy, I ran the test from my laptop and that confirmed normal speeds.
To remedy this, I changed my advanced wifi settings to just use the 2.4 ghz signal, then changed my router settings (a BT Home Hub 3) from smart wireless (auto changes channel to the "best" channel to just remain on that already pre determined best channel.
I then immediately saw an improvement, as it was downloading now at about 27mbps... and so I thought I'd cracked it.
Apparently not.... It regularly goes back to downloading really slowly, and sometimes, messing with all those settings again doesn't do anything to improve the speeds.
Anyone else experiencing this, or has any insights as to what is going on? could it be a wifi driver issue, which may be rectified in later updates or baseband versions?
Here are some pics to give you an idea... all from the same network
Back to awesome after changing router security settings... I wonder how long it will last this time?
Sent from my Nexus 5 using Tapatalk
Exactly the same for me:
http://forum.xda-developers.com/showthread.php?t=2514501
I'm being sent a replacement but I can't say I'm convinced that one will be any different.
This issue occurred on my BT home hub, a tp-link access point, and the access points where I work.

WiFi issues

Anyone else with WiFi issues? 90% of the time I have no problems but 10% of the time it seems the connection hangs. Data transfer will pause and resume 30 secs or a minute later. I have tested this with speed test and was able to reproduce. Happens on both my 2ghz and 5ghz networks. I am rooted but I'm going to do a factory reset to see if issue persists. I do know it's not my WiFi as my other devices have no trouble. But this is quite annoying.
Sent from my HTC6525LVW using Tapatalk
murryrulz said:
Anyone else with WiFi issues? 90% of the time I have no problems but 10% of the time it seems the connection hangs. Data transfer will pause and resume 30 secs or a minute later. I have tested this with speed test and was able to reproduce. Happens on both my 2ghz and 5ghz networks. I am rooted but I'm going to do a factory reset to see if issue persists. I do know it's not my WiFi as my other devices have no trouble. But this is quite annoying.
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Are you by chance using an Apple router or access point? For some reason, they don't seem to play well with Android devices, including my M8. I've had a similar experience with 4 Android devices and 2 different Apple routers. The devices continuously disconnect and reconnect.
No I'm using an Asus ac66. The funny thing is the connection doesn't drop. It always says connected. The data just stops flowing and then starts again. For example I'll run a speed test and the download will pause then start up again. Very odd. Never had a phone do this before
Sent from my Nexus 7 using Tapatalk
I've got an Apple Airport Extreme. I also have several Android devices. Have had many that I no long have or use. I've never had any problem with my wifi on any of them. I have to wonder if your problem isn't related to something else. Or, possibly your router needs to be replaced. Might be a matter of settings too. But, like I said, I've never had any problems with mine.
Within the "Advanced Wi-Fi" settings there is an auto-enabled option called "Wi-Fi Optimization" which minimizes battery usage when Wi-Fi is on. I assume this monitors for extended periods of inactivity (screen off, no active downloads, etc.) and temporarily disables/hibernates Wi-Fi activity.
I've kept this option enabled and haven't had any issues so far, but maybe you could try testing with/without this setting enabled? Another thing to try would be checking highly-used radio channels in your area with an application like InSSIDer and making sure your router is broadcasting on a low-use channel. I see no correlation with the radio channel and your new M8, but it's worth a try
insertnewsn said:
Within the "Advanced Wi-Fi" settings there is an auto-enabled option called "Wi-Fi Optimization" which minimizes battery usage when Wi-Fi is on. I assume this monitors for extended periods of inactivity (screen off, no active downloads, etc.) and temporarily disables/hibernates Wi-Fi activity.
I've kept this option enabled and haven't had any issues so far, but maybe you could try testing with/without this setting enabled? Another thing to try would be checking highly-used radio channels in your area with an application like InSSIDer and making sure your router is broadcasting on a low-use channel. I see no correlation with the radio channel and your new M8, but it's worth a try
Click to expand...
Click to collapse
I have the same issues. and ive turned off wifi optimizaiton, ive set my wifi control frequency to 149, ive tried to switch between 2.4 and 5ghz. i feel like my issue is with the phone not picking up the wifi signals very well... we live in a brick house, and the asus ac68u sits right in the middle of th house, and my room is only right around the corner. everyone elses phone picks up 5ghz or 2.4ghz frequency fine in my room, even my gf's M8 (we bought ours from verizon same time for the deal). i literally get wifi in my rom 10% of the time or its choppy and slow. so everytime im in my room i have to switch to cellular :|

Wifi keeps disconnecting?

Hey, guys I just got my Pixel 2.
I connected it wifi but it keeps losing it. Only if I reset my router it will keep the connection for a while, but somehow when
I get to work or in the morning the same issue appears again. It connects but when I go to an app which requires wifi it drops.
I tried to change the channel but didn't work as well.
Restarting the phone won't help either. I also don't want to factory reset it since I want to keep all my data etc. I don't want to go all that bs.
Maybe I should have stuck with a new iPhone after all. Sorry for that comment, but I'm really frustrated
I don't want to give it back or some ****, I just want to fix it easily so I can move on. I hope I get some advice here.
ThundeX said:
Hey, guys I just got my Pixel 2.
I connected it wifi but it keeps losing it. Only if I reset my router it will keep the connection for a while, but somehow when
I get to work or in the morning the same issue appears again. It connects but when I go to an app which requires wifi it drops.
I tried to change the channel but didn't work as well.
Restarting the phone won't help either. I also don't want to factory reset it since I want to keep all my data etc. I don't want to go all that bs.
Maybe I should have stuck with a new iPhone after all. Sorry for that comment, but I'm really frustrated
I don't want to give it back or some ****, I just want to fix it easily so I can move on. I hope I get some advice here.
Click to expand...
Click to collapse
this can help:
phone ::: Go to setting > wifi > advance > If there is Freq option then change it to 2.4Ghz
router (in case no option on phone) ::: go to Wifi setting of your router and disable 5Ghz. I can help more If I know model of your wifi router
:good:
I'm having the same exact problem as OP. I thought for a second I wrote the post. Would love to see if there's a solution. I don't see the option to change frequency in wifi settings. And this issue for me occurs on different WiFi networks.. so it's not just one router. Ugh!
Exactly the same issue here, which is what has lead me to this thread. It often happens that my phone switches to mobile data suddenly while working absolutely fine on Wi-Fi. I have tried almost every basic solution but condition remains the same. Also during that time it stop showing me my (saved) Wi-Fi in the Wi-Fi network available, while at the same time my same Wi-Fi is connected to all the other devices in my house. This needs a fix.
still no fix
aqibsid said:
Exactly the same issue here, which is what has lead me to this thread. It often happens that my phone switches to mobile data suddenly while working absolutely fine on Wi-Fi. I have tried almost every basic solution but condition remains the same. Also during that time it stop showing me my (saved) Wi-Fi in the Wi-Fi network available, while at the same time my same Wi-Fi is connected to all the other devices in my house. This needs a fix.
Click to expand...
Click to collapse
ya my problem is still there. This phone is utter dog ****, to be honest. Still waiting for an update, but now I know..never buy a pixel again
Is Bluetooth on? This is what is causing my WiFi to be very unstable......

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