WiFi & LTE Connection Issues - Samsung Galaxy Note 10 Questions & Answers

Hello all!
My wife is running a T-Mobile Note 10+ and having major issues with the WiFi and mobile cell service. She constantly runs into her apps like Netflix and Plex saying she has no connection. She's complained of the WiFi being bad and having to disconnect from it, and then she can use LTE to watch shows, and then sometimes LTE stops working and connecting to WiFi fixes it.
Here's the thing. I finally was able to see it when it was having a fit on the WiFi. Going into the connection settings showed it was connected to our 5GHz WiFi at 7Mbps connection speed. Nothing was loading. This was on a 1300Mbps link. I disconnected from the WiFi and reconnected to it, without moving the phone's location, and voila! It reconnected at 300 something Mbps and everything started working. I believe it may be doing the same with LTE as it cuts out randomly and constantly. I saw it myself while we were driving somewhere and she couldn't load websites. My phone (OnePlus 7 Pro) is on T-Mobile as well and I have NEVER run into these issues. We are on the same provider / plan.
Her phone is fully updated and isn't rooted. I haven't touched it as a tech nerd so it's running as a total consumer as far as settings go (haven't played with APN or wireless radio or anything).
Has anyone else experienced these issues? Does anyone have any ideas to fix this?

Did you try a different wlan access point? Actually i am on the Note 10 with Exynos. Wlan and LTE are working nice for me.
Perhaps your problem is meanwhile solved through an update.

I have the same problem, mainly in LTe but sometimes also in Wifi
ANyone found a workaround ?

i've been having this issue constantly since the march security update. Didn't notice it before but it'll disconnect from my wifi, still recognise it but wont reconnect unless i restart my phone

Same here. Brazil SM-N975F.

Related

[Q] WP7 Wifi connectivity problem

Hi lately i have been experiencing troubles with my wifi.
The router signal is strong and whenever i turn on my phone it will be connected in less than a few seconds but WITHOUT connectivity. (ie. the wifi symbol shows connected but i cant browse the net)
The only work around for this is to manually disable and re-enable wifi for my phone to be truly connected. (Which is very tedious)
I know this may be a router problem as well but in the past i didnt have this issue.
Im using HTC Mozart 7 - updated to 8107
I was wondering if anyone is having this issue too and knows of a solution to it.
Thanks
unplug the router and plug it back in (after 30 seconds)
Home routers are noted to stop handing out addresses at random times. Rebooting re-enables this so the phone can get an address and get on the net.
Hm my router is working properly. All my other devices are connected with connectivity. Whenever i turn on my phone, it also says connected (but without connectivity), so the work around is to disable and re-enable my "phone" wifi and then my phone is connected WITH connectivity.
To do that is quite tedious every single time... and it seems like a connection bug in my phone if all my other WIFI devices are connecting properly
Thanks
Hi guys.
I have the same issues with my Omnia 7 too. Started a few days ago. Cant sync emails, nor surf on my phone. It seems like itss connected to my network. I have my latop and other phone working on it like a charm. Any ideas?
Hi,
I have the same problem on my Omnia 7 and it all started after the 8107.79 OS Update.
The WiFi works fine when you first connect but after the phone is not used for a few minutes and I turn it on, it's shows as connected but I can't load any websites.
If I disconnect the WiFi and connect again it works fine
This is a serious issue!!!
I have also tried to restart my router but this didn't solve the problem.
Did you guys found a workaround?
Thanks!
Same here
I have the same problem (after 8107 update).
It connects to my wifi, and strangely sometimes (but that's rare) working, and get pages to load on, but then it shows the connection, but can't load any page in IE.
Also, reconnecting doesn't solve always the problem.
Any suggestions what to do?
After i have done a hard reset, and reverted back to 7740, i don't got any problem to cennect to my home wifi.
But the disappearing keyboard is really annoying, so i want the 8107 update features, but not the bugs of it.
Still no other one have problems with the wifi connection @8107???
We are 3-4 who got the problem, so i don't think its so user specific...
Another news
After reverted back to 7740 i decided to update one more time to 8107. (If something will go wrong then I have a backup of my Omnia7 with WP7 Easy Backup).
So i updated to 8107 one more time (no KK2 update arrived, CSC and PDA is KI4), and now the wifi connection works fine.
So try to revert back to an earlier version (with a backup), and then update again, maybe it can solve the problem
Yea.. but that is really random then... its like saying ur update is better than my udpate!! haha even though its the same material overall
Im sure more people have this issue as well just havent seen this thread
Hello ! I have the same problem with my HTC HD7 I have to take off the battery to let WI fi work again this is very annoying!! A fix for this please!!
Sent from my HD7 T9292 using XDA Windows Phone 7 App
count me too ! Omnia W
Not working - again
I've done a backup in 7740, so i reverted to it for 1 day, and there was no problem with the wifi.
Then i decided to give another try on 8107 - and it worked well for 3-4 hours. That was 2 days ago (as you can see in my earlier posts)
But now it have the same problem, connects to the home wifi, but after a while the internet is missing, however the connection remains! Can't load any page on IE and can't connect with any app that needs internet connection.
This is a serious problem, and i see that others have this problem too, so we should deal with it!
Any expert that know something about this issue?
HTC Trophy with the same WiFi problem.
I have same problem on my LG Optimus 7.
anyone with problems receiving incoming calls too? sometimes freezes the screen and have to take the battery out and put it again to reboot!
Same problem here with HTC Titan. The prob started after the 7740 update. Now running 8107. Turning the WiFi off and on again does work (thanks Mercea2) but, as he says it is tedious.
I'm having a similar (same?) issue on my Omnia 7 - the problem hasn't always been there though.
I've come up with a work-around - turn off 3G data while in range of WiFi, and turn WiFi off when not in range and switch 3G data back on.
If only one is turned on at a time, my people hub updates instantly. If both are on, it takes many attempts and a long time.
Seems like there is some issue switching between 3G and WiFi...
3G/wifi not working together
As someone said it before, the wifi keeps giving errors if 3G data connection and wifi is also turned on!
If i switch off and back the data connection switch (!!), then the wlan works again for a while. If i switch data totally off then works flawlessly.
Any workaround for that?
Maybe a homebrew, that can switch off data connection temporarily, if the phone is connected to a wifi network, and after disconnecting it will switching back. But I think if it can be done, than just on fully-unlocked roms (i have Omnia7, and unfortunately DFT SammyRainbow is not ready yet)
My wifi/3G problem started with the 8107 update (Omnia7, not KK2).
So any suggestions what to do?
Ok.... this is getting on my nerve... whats the point of having wifi on if it doesnt connect the moment that its suppose to!!!
Can we inform anyone about this?
Same problem here with HTC mozart after the update... worked for 2 days and then no more wifi
Hope microsoft put an update soon

[Q] T-Mobile Tether, data keeps failing randomly

Hey,
I have a Nexus 5 that is set up to basically act as a router using wireless tethering. I live in an area where I constantly have full-blast LTE that is usually above 30Mbps. For about a month, everything's been great until this last week. Now, every few hours my data connection gets killed completely after anywhere from a few minutes to a few hours after tethering has been running. Data stops working on all tethered devices as well as the Nexus 5. Entering airplane mode and then resetting the WiFi tether fixes the symptoms, and if that fails, restarting fixes it.
I've disabled wireless_tether_dun (sp?), switched to IPv4 and I sometimes use a VPN that passes through all network traffic through the VPN. Even with VPN disabled, the data drop keeps happening.
I know there are so many things that can be going on, but has anyone else noticed this recently? I'm wondering if it is a hardware issue, a signal issue, or perhaps T-Mobile has changed something on their side of things that is killing my somewhat obvious abuse of their network.
x2
jondwillis said:
Data stops working on all tethered devices as well as the Nexus 5. Entering airplane mode and then resetting the WiFi tether fixes the symptoms, and if that fails, restarting fixes it.
Click to expand...
Click to collapse
I am having the exact same issue -my post- in a completely different place, only I have been assured it is completely fine to use my phone on the network in this way. Did you ever find a solution to this?

WIFI problems

Got a new S8+ yesterday.
Everything is fine except WIFI, it keeps disconnecting all the time, going on and off, until it finally stops working...
I tried removing all background signal checking and all unnecessary options, and also I did reset it to factory twice, but the problem persisted...
I have my former S7 Edge on the same network without problems...
I am having the same issue. Disconnect then reconnect every few min.
I had one disconnect this morning but it transfered to the 2G instead of the 5G.
Sent from my Samsung Galaxy S8+ using TapaTalk Pro
Check your network settings; it may be switching between LTE and WiFi to "conserve energy, buy having the strongest connection." I have had that issue in the past with other devices.
bigbad614 said:
Check your network settings; it may be switching between LTE and WiFi to "conserve energy, buy having the strongest connection." I have had that issue in the past with other devices.
Click to expand...
Click to collapse
Tried that already, but it is completely disabled..
In fact
Nearby Device Scanning is OFF
Wifi Calling is OFF
Location is PHONE ONLY
Smart Network Switch is OFF
Network Notification is OFF
Hotspot 2.0 is OFF
Keep WIFI on during sleep ALWAYS
and it is still happening.....
When I was first provisioning the device at home I was running it off a Ubiquiti AP Pro and kept getting disconnected. I took it off WiFi and ran the setup on 4G LTE only and connected to my WiFi after. I run Google Fiber and did some 5GHZ speedtest and was never less than 600mpbs up and down. Absolutely 0 chance the initial issue is my network at home. I haven't seen it disconnect since the initial setup but that does worry me a bit. I'd wipe the network profile and set back up.
Probably unrelated but I've found that the 5Ghz WIFI strength on my S8 5.8inch is terrible. The 2.4Ghz is fine though. Compared to my Pixel the 5Ghz is on average about 1/3 the connection speed at same range as the pixel and has much lower strength signal (testing with WIFIAnalyzer). If I cup the phone with 2 hands in landscape mode (how I normally watch videos) I often lose my WIFI connection completely from the 5Ghz network here.
Me to having same issue with WiFi disconnect automatically getting irritated from that
How to fix this guys
Had the same problem on mine. Setting the IP address to a Static IP fixed the issue.
Try going to settings, backup and reset, reset network settings. See if that works.
Sent from my SM-G955U

Strange WiFI issue causing rebooting of my S8+

Hello there!
I'm been having a strange problem with my device, which causes a semi reboot.
I mean semi, because it appears to be rebooting, but it's faster and it seems to not complete the whole rebooting process.
I've been investigating and discovered that it's related to WIFI.
I have a Archer C9 with 2.4 and 5Ghz wifi. Each is set to a different SSID, so I know which band I'm using.
My S8+ is a FD Exynos at ZTO/CRC7 Oreo.
There's a option in advanced settings of wifi section, that automatically alternates from wifi to mobile, when wifi signal is weak.
So I found a spot in my bedroom where the S8+ loses wifi signal for a moment, but it's sufficient to make it alternate to LTE, either in 2.4 or 5Ghz bands (even though the 2.4 Ghz gets 40~50% signal in that spot).
After that, the cellphone keeps saying that wifi is weak and won't let me reconnect to it, even if I'm close to the router.
After a minute it reboots and connects to the wifi.
I disabled that option and so far (15h) it hasn't rebooted yet, even if I go to that spot (it loses wifi signal there, but recovers after a few seconds)
Is that a software issue or a hardware issue?
Thanks a lot in advance!
seems like a software issue since it works after reboot
try resetting the phone to factory defaults

Galaxy Note 10+ (SM-N975U1) WiFi Issues

Hello Guys,
I just bought the phone in the title while I was travelling in the USA, I actually live in Italy. This is a Note 10+, the phone works fine, the mobile network work wonderful. The only problem that I have is with the WiFi connection.
Essentially the WiFi has a huge number of packet loss / disconnections, it is not a home wifi issue, as all of my other devices are just working fine. To make sure I also tried two other WiFi networks and I'm always having the same problem.
I already tried to reset the network settings, but that wasn't helpful.
I'm running on N975U1UEU1ASH4, which is the latest firmware available for this model as far as I can see.
I was wondering if anyone else had a similar issue with this phone and found a solution for this problem.
Thank you very much
i'm in the process of setting up my device and wifi keeps dropping (! icon next to the the wifi icon/signal in status bar). it won't auto-reconnect; i have to turn wifi off and on manually for it to work again. minutes later, it'll go down again and i have to toggle again...
this is irritating. has anyone else also experienced this?
No WiFi issues here.
The wifi strength of my note 10 is significantly worse. My previous note 9 had signal in my bedroom or my floor ,but note's 10 signal is very frustrating. Same on Samsung

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