Galaxy Note 10+ (SM-N975U1) WiFi Issues - Samsung Galaxy Note 10 Questions & Answers

Hello Guys,
I just bought the phone in the title while I was travelling in the USA, I actually live in Italy. This is a Note 10+, the phone works fine, the mobile network work wonderful. The only problem that I have is with the WiFi connection.
Essentially the WiFi has a huge number of packet loss / disconnections, it is not a home wifi issue, as all of my other devices are just working fine. To make sure I also tried two other WiFi networks and I'm always having the same problem.
I already tried to reset the network settings, but that wasn't helpful.
I'm running on N975U1UEU1ASH4, which is the latest firmware available for this model as far as I can see.
I was wondering if anyone else had a similar issue with this phone and found a solution for this problem.
Thank you very much

i'm in the process of setting up my device and wifi keeps dropping (! icon next to the the wifi icon/signal in status bar). it won't auto-reconnect; i have to turn wifi off and on manually for it to work again. minutes later, it'll go down again and i have to toggle again...
this is irritating. has anyone else also experienced this?

No WiFi issues here.

The wifi strength of my note 10 is significantly worse. My previous note 9 had signal in my bedroom or my floor ,but note's 10 signal is very frustrating. Same on Samsung

Related

LTE/3G data icon blinking every 15 seconds or so when on wifi causing battery drain

So after updating to Marshmallow (PCA, then to PE1, then back to PCA to use the deodexed rom) after a week or so after installation the issue that i wrote out in the title starts occuring. It seems the phone is trying to ping my location every 15 seconds but ive shut off all of the location settings i could find in the settings app and the ones shown in the setup wizard but it still occurs. On LTE or 3G it is fine and battery life isnt dropping out of orbit but only on wifi, when the lte icon usually goes away until i turn off wifi or walk far enough away from any access point im connected to. Has Anyone else experieced this?
Same issue
I've got a Samsung galaxy S5 as well and I've got similar behaviour but I'm my case happens every 8 seconds.
While I'm using my Wi-Fi connection as usual each 8 seconds the LTE or 3G icon appears and half second later disappear again.
I don't understand why and if I can change this behaviour
Regards
have you tried separately flashing a compatible kernel? it sounds like it is caused by the hardware not liking the wifi radio.

Random wifi drop (disconnect + connect) [Solved]

I got random wifi drop (disconnect + connect) with my S7 in my home network, sometimes 1 time in 2hrs, sometimes 4-5 times per hour. This is annoying since the S7 vibrate when losing wifi, and make sound when conecting. I tried every solution availables on xda, android central, and didn't find a solution that fix my problem.
In my case, the issue is on the 2.4 band and also on the 5.0 band. My router is a Dlink DIR-868L, updated to the latest firmware. All my other devices, including Galaxy Tab S2 have no issues.
I tried:
- turning off Bluetooth (also the scanning in location)
- changing channel on router
- turn off smart switch
- factory reset
- ...
In last resort, i plugged in my old router (DIR-628) on the 2.4 band and got no issue, so i looked to find wich parameter on my DIR-868L is the curlpit.
So, i found that changing the channel width from (Auto 20/40) to 20 solve my issue, no drop since the last 15 hours.
Little tip: I used and app called "WiFi Logs" to monitor my wifi connection.
Hope Samsung will fix the firmware soon!
I have a similar problem with your, I will do that test tonight at home, my router is also the same family as yours, the dlink dir809 is also 5ghz.
I have this issue after Nougat update.
I already changed my Modem config with many customizations but no luck
I resetted network configuration without luck
It happens a lot and really is annoying
Wifi sleep policy is always on
Please help me
Model: SM-G930FD
G930FXXU1DQB3
No one?!

WIFI problems

Got a new S8+ yesterday.
Everything is fine except WIFI, it keeps disconnecting all the time, going on and off, until it finally stops working...
I tried removing all background signal checking and all unnecessary options, and also I did reset it to factory twice, but the problem persisted...
I have my former S7 Edge on the same network without problems...
I am having the same issue. Disconnect then reconnect every few min.
I had one disconnect this morning but it transfered to the 2G instead of the 5G.
Sent from my Samsung Galaxy S8+ using TapaTalk Pro
Check your network settings; it may be switching between LTE and WiFi to "conserve energy, buy having the strongest connection." I have had that issue in the past with other devices.
bigbad614 said:
Check your network settings; it may be switching between LTE and WiFi to "conserve energy, buy having the strongest connection." I have had that issue in the past with other devices.
Click to expand...
Click to collapse
Tried that already, but it is completely disabled..
In fact
Nearby Device Scanning is OFF
Wifi Calling is OFF
Location is PHONE ONLY
Smart Network Switch is OFF
Network Notification is OFF
Hotspot 2.0 is OFF
Keep WIFI on during sleep ALWAYS
and it is still happening.....
When I was first provisioning the device at home I was running it off a Ubiquiti AP Pro and kept getting disconnected. I took it off WiFi and ran the setup on 4G LTE only and connected to my WiFi after. I run Google Fiber and did some 5GHZ speedtest and was never less than 600mpbs up and down. Absolutely 0 chance the initial issue is my network at home. I haven't seen it disconnect since the initial setup but that does worry me a bit. I'd wipe the network profile and set back up.
Probably unrelated but I've found that the 5Ghz WIFI strength on my S8 5.8inch is terrible. The 2.4Ghz is fine though. Compared to my Pixel the 5Ghz is on average about 1/3 the connection speed at same range as the pixel and has much lower strength signal (testing with WIFIAnalyzer). If I cup the phone with 2 hands in landscape mode (how I normally watch videos) I often lose my WIFI connection completely from the 5Ghz network here.
Me to having same issue with WiFi disconnect automatically getting irritated from that
How to fix this guys
Had the same problem on mine. Setting the IP address to a Static IP fixed the issue.
Try going to settings, backup and reset, reset network settings. See if that works.
Sent from my SM-G955U

Strange WiFI issue causing rebooting of my S8+

Hello there!
I'm been having a strange problem with my device, which causes a semi reboot.
I mean semi, because it appears to be rebooting, but it's faster and it seems to not complete the whole rebooting process.
I've been investigating and discovered that it's related to WIFI.
I have a Archer C9 with 2.4 and 5Ghz wifi. Each is set to a different SSID, so I know which band I'm using.
My S8+ is a FD Exynos at ZTO/CRC7 Oreo.
There's a option in advanced settings of wifi section, that automatically alternates from wifi to mobile, when wifi signal is weak.
So I found a spot in my bedroom where the S8+ loses wifi signal for a moment, but it's sufficient to make it alternate to LTE, either in 2.4 or 5Ghz bands (even though the 2.4 Ghz gets 40~50% signal in that spot).
After that, the cellphone keeps saying that wifi is weak and won't let me reconnect to it, even if I'm close to the router.
After a minute it reboots and connects to the wifi.
I disabled that option and so far (15h) it hasn't rebooted yet, even if I go to that spot (it loses wifi signal there, but recovers after a few seconds)
Is that a software issue or a hardware issue?
Thanks a lot in advance!
seems like a software issue since it works after reboot
try resetting the phone to factory defaults

WiFi & LTE Connection Issues

Hello all!
My wife is running a T-Mobile Note 10+ and having major issues with the WiFi and mobile cell service. She constantly runs into her apps like Netflix and Plex saying she has no connection. She's complained of the WiFi being bad and having to disconnect from it, and then she can use LTE to watch shows, and then sometimes LTE stops working and connecting to WiFi fixes it.
Here's the thing. I finally was able to see it when it was having a fit on the WiFi. Going into the connection settings showed it was connected to our 5GHz WiFi at 7Mbps connection speed. Nothing was loading. This was on a 1300Mbps link. I disconnected from the WiFi and reconnected to it, without moving the phone's location, and voila! It reconnected at 300 something Mbps and everything started working. I believe it may be doing the same with LTE as it cuts out randomly and constantly. I saw it myself while we were driving somewhere and she couldn't load websites. My phone (OnePlus 7 Pro) is on T-Mobile as well and I have NEVER run into these issues. We are on the same provider / plan.
Her phone is fully updated and isn't rooted. I haven't touched it as a tech nerd so it's running as a total consumer as far as settings go (haven't played with APN or wireless radio or anything).
Has anyone else experienced these issues? Does anyone have any ideas to fix this?
Did you try a different wlan access point? Actually i am on the Note 10 with Exynos. Wlan and LTE are working nice for me.
Perhaps your problem is meanwhile solved through an update.
I have the same problem, mainly in LTe but sometimes also in Wifi
ANyone found a workaround ?
i've been having this issue constantly since the march security update. Didn't notice it before but it'll disconnect from my wifi, still recognise it but wont reconnect unless i restart my phone
Same here. Brazil SM-N975F.

Categories

Resources