Stop Screen from coming on during call - Huawei Mate 9 Questions & Answers

Does anyone know of a way to stop the Mate 9 screen from coming on during a call.
When on a call, if I move the phone even a little, the screen comes on, dials someone else and puts the call I'm on on hold.
Very annoying.

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Can't always answer phone calls!!!

I held off from posting this, because I can't seem to find a reason why it's happening.
Basically, I'll get a phone call. I'm close to the phone, and have no problem answering it immediately. But maybe 3 out of 7-8 calls, I can't answer it. It'll just keep ringing until the calling party gets my voicemail. I hit the green phone button, the left menu button (for answer), even the word "answer" on the bottom of the touch screen itself. No matter what I do, the call will not pick up. Keep in mind, there is no Bluetooth involved. If I do happen to have a bluetooth earpiece on, I can hear the call ringing in the earpiece, but pressing the action button doesn't pick up the call like it should.
I'm at my wits end here. What could possibly be causing this?
Edit/Delete Message
Is your memory getting junky? I presume that the call application takes a lot of memory that it got full and had nothing left to take your response back Im not sure though. Do you ever get complaints like no signs of an Incomming call when people call you? I get it sometimes and still exploring to find a solution.
Regards,
Carty..
The only 3rd party app I have installed is Opera Mobile. I only run it when I need it, and always use the "exit" option. I keep my phone as fresh as possible by killing unnecessary apps. The only things that stay open are my threaded message chat and Outlook.
As for your missed call (straight to voicemail), this happens to everyone not on 3g. For some reason, voice calls will not go through when there is net access. I don't know why this phone can't prioritize. My BB Pearl had no problem with that. If I was loading a webpage, it would simply pause the download and the phone would ring. Not sure, but maybe it has something to do with EDGE. I don't think the Treo 750 has EDGE capability...
The 750 definetly has EDGE, but it's usually CDMA phones with 1x that have the issue of not being able to take a phone call while transfferring data. It does sound like you could have another lemon 750 on your hands.
Flapjack said:
I held off from posting this, because I can't seem to find a reason why it's happening.
Basically, I'll get a phone call. I'm close to the phone, and have no problem answering it immediately. But maybe 3 out of 7-8 calls, I can't answer it. It'll just keep ringing until the calling party gets my voicemail. I hit the green phone button, the left menu button (for answer), even the word "answer" on the bottom of the touch screen itself. No matter what I do, the call will not pick up. Keep in mind, there is no Bluetooth involved. If I do happen to have a bluetooth earpiece on, I can hear the call ringing in the earpiece, but pressing the action button doesn't pick up the call like it should.
I'm at my wits end here. What could possibly be causing this?
Edit/Delete Message
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Click to collapse
My experience wasn't as bad as yours. It just took a very long time between seeing the ringing icon and the time the phone actually rings, and then a long time between pressing the answer button and the time the call started.
I upgraded to WM6 and from the few calls I received since it appears the problem is now resolved and the 750 behaves like a normal phone.
Hope this helps.
Y.
Flapjack said:
I held off from posting this, because I can't seem to find a reason why it's happening.
Basically, I'll get a phone call. I'm close to the phone, and have no problem answering it immediately. But maybe 3 out of 7-8 calls, I can't answer it. It'll just keep ringing until the calling party gets my voicemail. I hit the green phone button, the left menu button (for answer), even the word "answer" on the bottom of the touch screen itself. No matter what I do, the call will not pick up. Keep in mind, there is no Bluetooth involved. If I do happen to have a bluetooth earpiece on, I can hear the call ringing in the earpiece, but pressing the action button doesn't pick up the call like it should.
I'm at my wits end here. What could possibly be causing this?
Edit/Delete Message
Click to expand...
Click to collapse
I am having the same problem if you come up with a fix please let me know. the only thing I found that helps is to make your phone ring longer to give you a better shot at answering. here is a link to this fix
http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=14,E=0000000000733632393,K=830,Sxi=4,Case=obj(43528)

Screen goes crazy during call?

Got a new tp2 from sprint. whenever i make a call it flips to home screen then off then back over and over. Also when I call voicemail, the keypad never comes up until i press keypad and while i am listening it goes back to home screen then turns off. whats going on? dam its annoying!
I'm having a similar issue. When ever I remove the phone from my ear while I'm still on a call it goes to the home screen. Very annoying. It will work as it's suppose to some of the time but I'd say 95% of the time I have this issue. Hopefully someone comes out with a fix for this.
Me too (I'm on TMobile). Also, at the end of the call when it asks if you want to add to contacts, it flips back to home if you don't respond fast enough. But the worst is when I'm dialing in for voice mail and need the touchpad; it flips to home and I have to hit the bottom left hard button to get back to the phone.
I assume it's something to do with the way it turns off the touch screen based on the proximity sensor when it's up by your ear, then turns it back on again as you move away from your ear, so no doubt there's a setting somewhere to adjust that.
same here... during a call the screen goes on and off several times. may be light sensor.... who knows
anything that prompts you to make choices by picking numbers becomes a pain unless you use speakerphone. really hoping for a fix
I have no clue if this will last but I changed the setting to lock the phone if it's unused from 30min to 1hr and that seemed to work for now. Changed it back to 30min to double check, it happened first try during the call but worked properly after.
the way its supposed to work is, when you put the phone to your ear the screen goes out when you pull it away it will come on to the call status screen(not the keypad, unless you push keypad then it should stay on keypad,but if you put it to your ear it will go off, when you pull it away it will come back on to the keypad.)this feature is so you do not push buttons with your face.
Same issue...
Orginally seemed to keep on the call status screnn, but now moves to the home screnn when pulled from head.
Any fix would be apprecaited...

Screen going blank when making a call issue

Since the Marshmallow update, the only problem i have experienced is when making a call, i am unable to wake the screen up, so unable to end call if the person does not answer, an not able to go onto phone as pre Marshmallow
i have no screen protector

Nexus 5 - screen locks when call starts

I am having an issue with my Nexus 5 - as soon as a call starts (doesn't matter who calls who) the screen locks and I cannot do anything. Which is quiet annoying as I have to wait for my operator to terminate the call if the other person is not answering; when I need to choose an option and press a key, etc. I cannot even end the call, the other person has to do it. the only thing I can do is actually turn it off with the power button.
Anyone else experiencing this? Any ideas what can be done?
Thanks.

Question How to easily hang up with Google phone app ?

Hello,
On my OnePlus 9, when I receive a call, I take my phone answer to it without any issue and put it close to my hear. So the screen get black and the screen stay locked.
Unfortunately, at the end of the call, when I want to hang up, I take the phone away from my head. The phone displayed the home screen with the unlock finger method.
So if I want to hang up, I need to unlock the screen, then click the conversation bubble and finally click on hang up.
It's, for me, a too long process only to hang up. Does anyone have a solution to display to google phone app screen when I move away the phone from my head ? In order to easily hang up, or also mute, put on the speaker, ...

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