Hello,
Let me make this as short as possible. I have a 3 and a half year old Nexus 5. Just got off a plane 6 hours ago, and when i wanted to check my Facebook the display looked like it failed. I had red vertical lines running up and down the stream and the brightness was extremely low even though the setting in the phone had not changed. All the while, the phone was also impossible to maneuver. I rebooted it, the problem persisted for 5 minutes, and then after a quick lock-unlock, it fixed itself.
About 10 minutes later, when I again tried to unlock my phone to check if things were okay, the display went completely black. If I connect the phone to a charger, the display gets a little illuminated like it's going to start but nothing actually happens, I cannot see anything on the screen. The phone is responsive, if I plug it into a PC it starts charging and the PC recognizes it, but I can't see absolutely anything but black on the screen. Now with the questions:
1) What type of problem do you think this is. Wiring, display, or dead phone and no repair possible? As a best guess at least.
2) Before I take the phone into a service, I would like to know if there's any way I can download the pictures and data I had stored on it that was not yet backed up. As I said, I was just returning from a trip and I have some pictures on it, and while the PC recognizes the phone, it is put automatically in USB Charge mode and not USB Mass Storage Device mode. The phone is NOT rooted and USB Debugging was enabled before it crashed. The phone is up to date with the latest firmware.
Thank you in advance.
Does the touch function work? Is the bootloader unlocked?
If yes to both, you could load twrp, boot into twrp, mount the data partition, and copy off files.
It sounds like a failed screen to me. Was the phone ever dropped or exposed to moisture?
audit13 said:
Does the touch function work? Is the bootloader unlocked?
If yes to both, you could load twrp, boot into twrp, mount the data partition, and copy off files.
It sounds like a failed screen to me. Was the phone ever dropped or exposed to moisture?
Click to expand...
Click to collapse
The screen is pitch black. If I touch the screen I can't feel anything or see anything, and I have no certainty I would be in the right menus. The only reaction I get is if I plug it in or reset it. The phone was never dropped, it is still in impeccable condition, no scratches or bumps. It wasn't exposed to moisture either, I wonder if the flight had anything to do with it, pressure and all.
So basically, apart from what you mentioned, there's no other way if my data is not backed up? I will be taking it in tomorrow, hoping for the best.
It's weird that this happened suddenly. The simplest solution may be to place the motherboard into another working phone.
You didn't answered about unlocked bootloader.
adrian.lupas said:
Hello,
Let me make this as short as possible. I have a 3 and a half year old Nexus 5. Just got off a plane 6 hours ago, and when i wanted to check my Facebook the display looked like it failed. I had red vertical lines running up and down the stream and the brightness was extremely low even though the setting in the phone had not changed. All the while, the phone was also impossible to maneuver. I rebooted it, the problem persisted for 5 minutes, and then after a quick lock-unlock, it fixed itself.
About 10 minutes later, when I again tried to unlock my phone to check if things were okay, the display went completely black. If I connect the phone to a charger, the display gets a little illuminated like it's going to start but nothing actually happens, I cannot see anything on the screen. The phone is responsive, if I plug it into a PC it starts charging and the PC recognizes it, but I can't see absolutely anything but black on the screen. Now with the questions:
1) What type of problem do you think this is. Wiring, display, or dead phone and no repair possible? As a best guess at least.
2) Before I take the phone into a service, I would like to know if there's any way I can download the pictures and data I had stored on it that was not yet backed up. As I said, I was just returning from a trip and I have some pictures on it, and while the PC recognizes the phone, it is put automatically in USB Charge mode and not USB Mass Storage Device mode. The phone is NOT rooted and USB Debugging was enabled before it crashed. The phone is up to date with the latest firmware.
Thank you in advance.
Click to expand...
Click to collapse
It's just the ribbon cable .You can change it by yourself it's too damn easy plus the cable is really cheap
It's either the flex cable or the LCD itself.
cheeze.keyk said:
It's either the flex cable or the LCD itself.
Click to expand...
Click to collapse
It was the LCD. I got a replacement LCD but now even with my brightness to the maximum, the phone still is darker than before. I also got a new battery in it. Is there an option to change the brightness that is hidden, or some kind of power saving option?
Thanks.
Related
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Are you using a stock firmware or custom?
Have you tried resetting back to factory default?
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
seems like majority of your problems are linked with the micro USB port, try resetting your phone and see if that helps. This is weird though.
It happened once to me on my sgs but that was because I inserted the charging pin without realising it was wet but it went back to normal a few days later and I changed my charger.
i was also starting to think it would be a micro usb problem,
would a factory reset fix it?
if so how would i back up my apps so that i have the same apps with the same progress on them, is it even possible?
or should i just wait and see if it goes back to normal?
I am also having this issue now. I've tried a factory reset with no effect. The phone is now largely unusable. Did you get a resolution? If so, how?
im having the same problem too .. wish it's just a software issue!!
the problem solved itself after a couple of days, i took out the battery and left the phone alone for about a day and after it worked fine again, not sure if it was the time or leaving it without battery but its working normally again
I'm having this exact problem - phone switches into driving mode, then says MTP is connected - then it switcheds to a strange lock-screen I have never sen before. It's really strange. I flashed a nandroid backup from a few months back and still the problem is there. I'd flash back to stock and send it in - but I can't connect to Odin via USB because of the problem. Is there anyway to convert a Stock rom to a CWM flashable file?
I'm desperate to get this sorted.
Experiencing the same. Has anyone a proven solution for this?
My phone, sorted itself out - should I say my wife sorted it out - by mistake. What I think she done was hold down the home button, and then pressed the power off button together and held them untill the phone switched off. When my phone came back on again - she had somehow removed the -Exclamation Triangle of the kernel counter and removed the problems from this post - that I'd been experiencing for abouyt 5 months prior.
Go figure - I now have a SGS2 that works beautifully again and has also had any kernel counter and Custom Rom flashing notifications removed altogether. I wish I knew why this worked, as I'm sure their are many who would like to remove the Triangle without a jig.
The other option that seeemd to work for other people was to clean the MicroUSB port of the device with a dry, clean toothbrush - though this did nothing for my problem. Good luck -I know how frustrating it is.
Help Please
Guys, I am Facing the EXACT same problem.
1.Driving mode on/off automatically
2.Showing a lockscreen which shouldn't have existed on this planet.
3.Hanging up unconditionally. Have to restart phone.
4.Sudden "mtp connections" and because of that "Media Scanner"
I own a Galaxy note just 1 month old! I was so angry that i wanted to sell this. But i couldn't adapt to any other smaller screens so, guess ill try fixing this.
1.It definitely is something related to usb port (Since i cannot charge my phone, i use an external charger)
2.Took my beloved to a samsung service centre, they said phone is waterlogged and showed me the motherboard, saying"IC MIGHT be damaged"
3.Cost for repair - $200
4.Cannot afford that. I am guessing they were bluffing cause i saw the shiniest motherboard ever
5.Please fix this, or ill be stuck with a Nokia 500 !!
6.I can, however afford changing the usb connector, anyone successful with that?
Edit: Did my homework and found out that its definitely a usb port problem. Solution:Clean the usb port. Ill try try it and get back to you ppl. Oh and about 20% of the world's population is facing the same problem.
Edit(2): SOLVED!!!
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
I have it on for 15mins and no problems. Removed and put the charger again and again, still no problem. After waiting for 1 week, i am able to charge it using its charger! Now lets see whether it lasts......:-/
Edit(3): So, my phone acted up again last night, with driving mode and car dock. I used the pin solution, No problem till now. its Peacefully charging. Bah! it really is annoying
Edit(4): Now, its been 24 hours since my last solution, and phone hasnt acted strange. I guess after another 12 hours ill rule out the permanent solution. Which i used.
same here
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
eihwazz said:
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
Click to expand...
Click to collapse
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
ckeswar critics,
davearose said:
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
Click to expand...
Click to collapse
I had the same issues 2 weeks after i bought my galaxy s2. Took it to Samsung customer care and they replaced the micro usb port. Haven't had a single issue since.
PS: Try to dry out the port and the phone if it is a water logging issue. I used a hair drier to do that. Luckily the tab that indicates water damage hadn't changed colour.
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
archer2009 said:
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
Click to expand...
Click to collapse
Same here with my gs2... Resolved the issue using some contact spray on my micro USB port.
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
It's just a software problem, the reasons might be:-
1) you might have opened and closed some huge apps randomly and very rudely..
2) You are low on space on the internal MMC Card
3) Your phone might be performing the restarting apps re scheduler
Solutions:-
1)Factory Data reset will not help as the cache section might be corrupt.. neither the android 3e will help...
2) a)Use odin and download the Latest firmware package from Sammobile's Website.
b) for tutorial on flashing, go http://forum.xda-developers.com/showthread.php?t=2488942.
c) Do not touch the phone after processes and restart was observed...
d) Again get into download mode and re flash the same Firmware again...
e) Restart the phone holding the HOME key, (it won't do anything by itself)
f) it will surely fix your Phone
3) Message me if any problem persists...
avaneesh3 said:
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
Click to expand...
Click to collapse
I registered on this forum just to say that this is a great solution. It looks like my phone is saved now
Hope it will not happen again.
My friend brought me her I515. She's had the following issues:
When trying to boot up, sometimes it will show bootloader screen, sometimes won't. So that means the LCD isn't busted. Will not go into recovery mode to do a hard reset. After some fiddling with it today, I definitely have it turned on, as it is giving me notification sounds and low battery noises. However, the screen is black. I have no idea what is causing this. I didn't think the phone was booting but, as I said, I just received notification sounds. I tried plugging it into my computer but it didn't recognize it.
My friend isn't tech savvy, so as far as I know, the phone is stock. She bought a new battery to try but that doesn't seem to be working. Now that it's on, kind of, I'm going to leave it charging.
Any ideas why the screen is black? And how to fix it?
Hopefully this thread is still active....
jjaeger said:
My friend brought me her I515. She's had the following issues:
When trying to boot up, sometimes it will show bootloader screen, sometimes won't. So that means the LCD isn't busted. Will not go into recovery mode to do a hard reset. After some fiddling with it today, I definitely have it turned on, as it is giving me notification sounds and low battery noises. However, the screen is black. I have no idea what is causing this. I didn't think the phone was booting but, as I said, I just received notification sounds. I tried plugging it into my computer but it didn't recognize it.
My friend isn't tech savvy, so as far as I know, the phone is stock. She bought a new battery to try but that doesn't seem to be working. Now that it's on, kind of, I'm going to leave it charging.
Any ideas why the screen is black? And how to fix it?
Hopefully this thread is still active....
Click to expand...
Click to collapse
additional info: the touchscreen works. When I've had it turned on (still can't see anything on the screen), I can feel the haptic feedback as I unlock it. There is also an LED light that will light up occasionally. Drivers recognize the device when plugged into the computer. Again, no screen.
More than likely the ribbon connecting the LCD to board is shot, hopefully just loose
Open it up and clean the connection and hope it works, if not than a new LCD is in order
Hi,
I think I have bricked my S7.
Yesterday I installed Superman Rom and everything was working fine until this afternoon.
I played a bit around and somehow my S7 got stuck and it seemed like i messed something up. I was in some kind of bootloop so i flashed everything new -Bootlaoder, Modem and Superman Rom.
Now I have a black screen and the LED is light up in blue.
I can't do anything. Tried to restart with Home Vol- and Power key but it doesn't work.
If I connect it to the Computer it won't be recognized.
Strange thing is, if I press the Power Key the computer recognizes Exynos8890 in the device manager, but only if I keep pressing the power key.
As soon as I release the power key the computer recognizes nothing...
Does anyone have an idea?
Try holding Volume Down & Home & Power until the phone reboots twice, keep the buttons pressed for 2 full reboots, and hopefully the 2nd one will get you back into download mode
Thank you for your help!
I tried that but it doesn't work.
It's strange because I can do what I want and nothing happens.
Black screen and blue light. It doens't even turn off or reboot...
Only thing what happens is that exynos8890 appears in the device manager as long as I keep pressing the power button.
Same problem as me?
http://forum.xda-developers.com/galaxy-s7/help/boot-loop-bricked-t3499109/post69596073#post69596073
Sounds different.
Because you are able to get into recovery and download. I'm not able to do that
alexx3333 said:
Sounds different.
Because you are able to get into recovery and download. I'm not able to do that
Click to expand...
Click to collapse
How long are you holding the button combination for?
Try 30 seconds+
I tried for several minutes, but the phone doesn't do anything.
I can only think you'll need to wait until the battery runs out, the phone shuts off, then when you charge it again, try the download mode button combo when you power it back on
Ok thank you.
I thought the same.
Unfortunately the battery was at 90% so I think it will take a few days/weeks until it dies...
alexx3333 said:
Ok thank you.
I thought the same.
Unfortunately the battery was at 90% so I think it will take a few days/weeks until it dies...
Click to expand...
Click to collapse
Connect the white Micro > Normal USB adapter that came with the phone to the MicroUSB port, and connect a power hungry USB device to it, I just tried with a USB desk fan and the phone powered it on spinning
That will drain the battery quickly
Great idea but it doesn't seem to work.
Looks like I have no power in the USB connection.
Seems like the phone is totaly frozen.
Ok so how it looks at the moment, my only choiches are wait several days until the battery dies (don't know how long this will take) or sending it to Samsung for a repair.
Thank you for your help!
Good luck, if I think of anything else I'll reply here, hope you get it sorted
EDIT - Did you try holding the power button while you had the USB device connected, to see if it provides USB power then?
Wow, the exact same thing literally happened to me yesterday.
I wasn't doing anything to the phone - it's completely stock and unrooted, and I wasn't messing with anything. At the time it happened, I scrolling through the task switcher when all of the screenshots of running apps suddenly became white squares. I tried pressing the home button but it didn't respond (though I could still scroll fluidly through the white squares). A few seconds later the screen went black and that was it. Dead dead dead. Totally bricked. The only response I can get is "Exynos8890" in the Device Manager when holding the power button, just like you.
This really sucks because I paid full cash and imported an international version, so I have no warranty. I'm off to the Samsung store to plead with them about honoring the warranty anyway, maybe if I offer some cash on top.
I suspect the storage chip failed. Yesterday before it died, I was downloading all of my images off of the SD card to organize them, and I noticed that about 5% of them failed to copy due to an unknown I/O error. Of course I assumed this was a corrupt SD card, not internal storage. I did manage to pull them all off (though some were damaged) through a combination of adb shell, dd, and adb pull. During the process the phone hard-locked a few times, but each time I was able to reboot via the VolDown+Power combo.
When the phone finally died for good, it was several hours after I had finished copying the photos and since hte last reboot. It had been working perfectly since then - I was browsing reddit, watching netflix, etc. However, given that I got the white squares in the task switcher right before it kicked the bucket, I think the internal storage was actually to blame, not the SD card. The white squares indicates that it was trying to fetch the screenshots off the disk and failing.
It's very odd that I cannot find any other instance of this kind of failure on the internet except this one thread, which happened on the exact same day that my phone died. Very strange.
*Detection* said:
Good luck, if I think of anything else I'll reply here, hope you get it sorted
EDIT - Did you try holding the power button while you had the USB device connected, to see if it provides USB power then?
Click to expand...
Click to collapse
Yes I have tried that but no power at all...
stoanhart said:
Wow, the exact same thing literally happened to me yesterday.
I wasn't doing anything to the phone - it's completely stock and unrooted, and I wasn't messing with anything. At the time it happened, I scrolling through the task switcher when all of the screenshots of running apps suddenly became white squares. I tried pressing the home button but it didn't respond (though I could still scroll fluidly through the white squares). A few seconds later the screen went black and that was it. Dead dead dead. Totally bricked. The only response I can get is "Exynos8890" in the Device Manager when holding the power button, just like you.
This really sucks because I paid full cash and imported an international version, so I have no warranty. I'm off to the Samsung store to plead with them about honoring the warranty anyway, maybe if I offer some cash on top.
I suspect the storage chip failed. Yesterday before it died, I was downloading all of my images off of the SD card to organize them, and I noticed that about 5% of them failed to copy due to an unknown I/O error. Of course I assumed this was a corrupt SD card, not internal storage. I did manage to pull them all off (though some were damaged) through a combination of adb shell, dd, and adb pull. During the process the phone hard-locked a few times, but each time I was able to reboot via the VolDown+Power combo.
When the phone finally died for good, it was several hours after I had finished copying the photos and since hte last reboot. It had been working perfectly since then - I was browsing reddit, watching netflix, etc. However, given that I got the white squares in the task switcher right before it kicked the bucket, I think the internal storage was actually to blame, not the SD card. The white squares indicates that it was trying to fetch the screenshots off the disk and failing.
It's very odd that I cannot find any other instance of this kind of failure on the internet except this one thread, which happened on the exact same day that my phone died. Very strange.
Click to expand...
Click to collapse
That sounds exactly like my Problem.
A faulty storage chip would also explain my Problems before the phone died for good.
The day my phone died I had some Problems. The phone was frozen from time to time until it got into the bootloop, but I thought I messed something up in the Rom because I did a lot of testing and the Combo also did work.
After reflashing the Rom everything seemed to be fine first until it died for good.
Yes it's strange, I also didn't find anything similar on the Internet.
I have learned my phone is from Nigeria. This should be a fun RMA process. FML
stoanhart said:
I have learned my phone is from Nigeria. This should be a fun RMA process. FML
Click to expand...
Click to collapse
Contact Samsung on twitter, unlikely they'll force you to RMA to Nigeria, they'll have service centres in your region
I managed to get Samsung Canada to refer me to a local service center. I drove 1.5 hours to go there today, the dude plugs it into a charger, and the damn thing just lights up like nothing ever happened. Now it's working fine, but I swear this thing was fully bricked before. The battery still had 73% charge when it came back alive...
I'm happy it's working now, but I'm worried it's just going to crap out again at any time.
Update: after the phone revived itself, it worked pretty well for a week. It locked up a few times, but I was able to reboot each time.
But, after a week, it hard-froze again. This time, it happened to be on charge while it froze so the green LED was on. It's been completely unresponsive for 2.5 weeks now, off charger, with the green LED on. I keep waiting for the LED to drain the battery, but it's taking forever. I'm losing hope that it will recover this time. I guess I'll re-start the process of getting in touch with Samsung, or alternatively, look for a replacement motherboard on eBay.
Does anyone know if the G930F motherboard fits into the G930FD body? I don't actually care about dual sim, but I'm concerned the SIM tray/slot won't work with the G930F motherboard.
Update:
so in the meantime the battery of my s7 died but that didn't change anything. I wasn't able to charge it after that so now it was completely dead.
So I contacted Sasmsung.
They replaced the motherboard and the USB connector on warranty.
Seems like it really was a hardware issue...
alexx3333 said:
Update:
so in the meantime the battery of my s7 died but that didn't change anything. I wasn't able to charge it after that so now it was completely dead.
So I contacted Sasmsung.
They replaced the motherboard and the USB connector on warranty.
Seems like it really was a hardware issue...
Click to expand...
Click to collapse
Hi,
Do you need Proof of Purchase for the warranty?
Thanks.
Hello,
I had an accident and after that my Nexus 5 screen was broken. So I decided to buy an new one from Amazon (~60$) and I tried to replace the screen on my own.
Yesterday I replaced the screen with a YT-Video, then I charged my Nexus 5 an the "Charging-Symbol" showed up.
After that I left the house for 2 hours and when I came back (I left the Nexus at home for charging ofc.) I tried to turn on the phone and nothing happened.
Then I tried to press power and volume down to get into the boot-menu and this also worked and the screen showed everything perfectly (!) and then I tried to start my handy from the boot-menu.
Until then everything has worked well but during the start progress I noticed that the (starting-)animation is really slow and laggy, so I decided to try to reboot my phone by holding power off for around 10 secs.
I tried to start my phone one or two times more and tried to get into the boot-menu, restart bootloader, etc. and then I realized that my phone didn't even want to work anymore. I could(and can) neither get into the bootmenu nor simply start it...
Do you have any ideas?
What suprised me the most is that it stopped working so quickly, so I concluded that I replaced the screen right but anything else went wrong...
Please help me :/
PS:
USB-Debugging is turned off and I cant access my phone with my pc or anythin else
Leave the phone on the charger for about an hour and then try to get into the bootloader.
When my phone is in the process of booting and I force it to power off by holding down the power button, it will not power up until I either leave it on a charger for a bit or leave it power off for a bit, usually 5 to 20 minutes.
audit13 said:
Leave the phone on the charger for about an hour and then try to get into the bootloader.
When my phone is in the process of booting and I force it to power off by holding down the power button, it will not power up until I either leave it on a charger for a bit or leave it power off for a bit, usually 5 to 20 minutes.
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Thanks, now I could get into my phone and enable USB-Debugging with much lock D)
My problem is, that my phone runs very unstable and shuts down often so I can't really work with it.
Do you know any solution and the more important question:
How can I save my data? I think, that I can save it anyhow if I enabled USB-Debugging with the bootloader and a pc, can't I?
Yes, you could pull the data from the phone using ADB commands.
You could also flash twrp to the phone. Once flashed, you could boot into twrp, mount the data partition, and copy data from the phone to the computer.
You could also use twrp to create a nandroid backup for safekeeping.
Is it possible that there is a loose connection in the phone? Have you tried disassembling and re-assembling?
audit13 said:
Yes, you could pull the data from the phone using ADB commands.
You could also flash twrp to the phone. Once flashed, you could boot into twrp, mount the data partition, and copy data from the phone to the computer.
You could also use twrp to create a nandroid backup for safekeeping.
Is it possible that there is a loose connection in the phone? Have you tried disassembling and re-assembling?
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I have now moved on!
My charger cabel was broken but now I got a new one!
I can start my Nexus (with some issues) and it runs but sometims it still shuts down and always when I try to plug in my cabel into the Nexus the screen gets black (but on the side you can see that the screen is light up in some way, idk...)
Is there a reason for the heating and for the shut downs? :/
I'm not sure but it seems like the screen has suffered a hardware malfunction because you can see that the backlight is on but no image.
audit13 said:
I'm not sure but it seems like the screen has suffered a hardware malfunction because you can see that the backlight is on but no image.
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And that means what?
And can I do anything for it? Maybe flash it or something?
Reset, etc..
With a hardware failure, there's nothing that software can fix. Did you try disassembling and re-assembling the phone?
With the old screen, can you see anything on screen? Did the phone power up and charge properly? If yes, put on the old screen to test the other components to see if it charges and powers up.
audit13 said:
With a hardware failure, there's nothing that software can fix. Did you try disassembling and re-assembling the phone?
With the old screen, can you see anything on screen? Did the phone power up and charge properly? If yes, put on the old screen to test the other components to see if it charges and powers up.
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Yeah first sentence makes sence..
I swapped software and hardware, sry
my other screen doesn't work at all, completly destroyed...
The problem is that I can't imagine what should be the failure...
And yeah, I already tried disassembling and re-assembling it...
Still same problem
I have used cheap 3rd party screens to replace a few N5 phones and they quality is very inconsistent so I wouldn't be surprised if a 3rd party screen fails after a short period of use.
audit13 said:
I have used cheap 3rd party screens to replace a few N5 phones and they quality is very inconsistent so I wouldn't be surprised if a 3rd party screen fails after a short period of use.
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Nahh but the screen works I think..
Everything looks clear etc and the screen wasn't really cheap with 65$-70$ I guess..
I think it's something else because my phone gets really on near the CPU and this can't be because of the screen...
Where did you get the screen?
If it gets really hot near the cpu, then something else is going on. Could it be possible that there is a short-circuit somewhere?
Since the value Canadian dollar has dropped, I'm also paying about $60 for what was a $40 screen.
audit13 said:
Where did you get the screen?
If it gets really hot near the cpu, then something else is going on. Could it be possible that there is a short-circuit somewhere?
Since the value Canadian dollar has dropped, I'm also paying about $60 for what was a $40 screen.
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Yeah, I also thought about a short-circuit but I don't know how I can test this.
When I try to start my phone it fails like 4-5 times and then it works most of the time. The fail looks the following:
The "Google" logo appears and then suddenly the screen gets black, but not the "out"-Black (so that screen it out), I mean the "on, but black"-Black (hope u can understand.. xD)
During this 4-5 Tries my phone feels like 40°C-50°C (sry im from Germany, idk the conversion to °F value.. )
After this (I got the phone running one time for about 20 minutes) the phone doesn't heat up so much, if it starts right I think that the temparatur problem is over, but there is still the problem (also if the phone is running for 20 minutes) that it suddenly shuts down... :/
Sorry, idk much about canadian dollar, like I said im from germany and I payed around 65€
Google says, that this is around 67 (US-Dollar)
I don't know what to suggest other than either getting a new battery or new screen. Both items can be very expensive.
audit13 said:
I don't know what to suggest other than either getting a new battery or new screen. Both items can be very expensive.
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Mhh, ok :/
Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.